Immunising Automated Teller Machines

2005 ◽  
pp. 404-417 ◽  
Author(s):  
Modupe Ayara ◽  
Jon Timmis ◽  
Rogério de Lemos ◽  
Simon Forrest
Keyword(s):  
Automated Teller Machines

Data-Driven Cash Replenishment Planning of Recycling ATMs with Out-of-Cash and Full-of-Cash Risks

2020 ◽  
Vol 13 (2) ◽  
pp. 77-96
Author(s):  
Yongwu Zhou ◽  
Qiran Wang ◽  
Yongzhong Wu ◽  
Mianmian Huang
Keyword(s):  
Real Data ◽  
Service Level ◽  
Inventory Model ◽  
Data Driven ◽  
Safety Stocks ◽  
Automated Teller Machines ◽  
Operational Costs

When banks replenish the cash held in automated teller machines (ATMs) it is crucial for them to reduce operational costs while maintaining service level. This article studies the replenishment planning for recycling ATMs, which allow cash deposits to be made as well as withdrawals. The problem is formulated as a special (s, S) inventory model with two safety stocks corresponding to out-of-stock and full-of-stock risks, based on which the ATMs to be replenished each day and the replenishment amount are determined. Experiments with real data show that the model can significantly reduce costs and improve the overall service level.

An Empirical Study to Identify the Factors Influencing the Customer Satisfaction of ATMs in India

2013 ◽  
Vol 4 (4) ◽  
pp. 25-40
Author(s):  
R. Muthu Kumar ◽  
G. Varaprasad ◽  
R. Sridharan ◽  
Anandakuttan B. Unnithan
Keyword(s):  
Customer Satisfaction ◽  
Exploratory Study ◽  
Strong Influence ◽  
Ease Of Use ◽  
Research Model ◽  
Negative Effects ◽  
Automated Teller Machines ◽  
Factors Influencing ◽  
The Relationship ◽  
Fee Payment

This exploratory study aims at identifying the influencing factors of customer satisfaction of Automated Teller Machines (ATMs). From the literature review and experts’ suggestions, a research model has been developed which consists of six factors namely cash availability, transaction speed, long queue, perceived quality, ease of use and ease/certainty of fee payment. A newly designed questionnaire which was pre-tested on a group of customers has been used for data collection. The validated data have been analyzed using regression analysis to establish the relationship between the six independent factors and customer satisfaction. The results reveal that all the factors are found to influence the customer satisfaction and out of six, only long queue has negative effects as hypothesized. Cash availability and transaction speed are found to have a strong influence on customer satisfaction of ATMs.

scholarly journals A virtual keyboard security system for automated teller machine

2018 ◽  
Vol 7 (3.3) ◽  
pp. 59
Author(s):  
V Brindha Devi ◽  
S Sindhuja ◽  
S Shanthini ◽  
M Hemalatha
Keyword(s):  
Global Positioning System ◽  
Low Cost ◽  
The Public ◽  
Police Station ◽  
Virtual Keyboard ◽  
Automated Teller Machines ◽  
Global Positioning ◽  
Automated Teller Machine ◽  
Gsm Network ◽  
Arduino Microcontroller

The Automated Teller Machines (ATM) are used for cash withdrawals. Meanwhile as ATM lacks security, thefts occurring in the ATMs are also high. Our proposed system minimizes those break-ins occurring in the ATM’s by instigating a low cost standalone embedded sys-tem using Arduino Microcontroller. This system is proposed for ATM security, comprising of the components namely RGB tag, Global System for Mobile communication (GSM), Global Positioning System (GPS), Virtual Keyboard and camera. Authentication by virtual keyboard thus helps the public to protect their credentials from being captured by malicious bots, key loggers and spyware. Whenever theft occurs, Buzzer makes an alarm, DC Motor turns ON and the door of ATM is closed. The nearby police station and corresponding bank authorities is alerted by the GSM Modem that sends messages along with the location. This will prevent the robberies and the person in-volving in the robbery can be easily caught. In short, it discusses the methods that are used to detect the venture, initiate preemptive measures and forewarn the officials through GSM network. This system thus heightens the safety of ATM users as well as the ATM’s against forthcoming attacks effectively.  

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