Putting Assessment into Action: Evolving from a Culture of Assessment to a Culture of Improvement

2018 ◽  
Vol 2018 (155) ◽  
pp. 113-116 ◽  
Author(s):  
Claudia J. Stanny
Keyword(s):  
Culture Of Assessment

Communicating value through strategic engagement

2018 ◽  
Vol 39 (3/4) ◽  
pp. 154-165 ◽  
Author(s):  
Scott Walter
Keyword(s):  
Academic Library ◽  
First Century ◽  
Content Type ◽  
Campus Engagement ◽  
Library Assessment ◽  
Culture Of Assessment ◽  
The University ◽  
Library Value ◽  
University Setting

Purpose The purpose of this paper is to explore ways in which “library value” may be communicated in a university setting through more effective engagement with strategic planning and a broader array of campus partners. Design/methodology/approach This paper presents a case study of an academic library in which alignment with the university mission and strategic plan and alignment of library assessment efforts with the broader culture of assessment at the university have resulted in positive gains for the library in terms of campus engagement and recognition of library value. Findings This paper provides insights into successful strategies for improved communication of library value to senior leadership, new investment in library facilities, and enhanced opportunities for collaboration across the university on strategic initiatives including student success, innovation in teaching and scholarship, and community engagement. Originality/value This paper provides library leaders with new approaches to engagement with campus partners and senior academic leadership in promoting the library as a strategic resource worthy of investment in the twenty-first century.

scholarly journals Benchmarking user satisfaction in academic libraries - a case study

2009 ◽  
Vol 27 (87) ◽  
pp. 29-37 ◽  
Author(s):  
Sebastian Mundt
Keyword(s):  
Public Relations ◽  
User Satisfaction ◽  
Best Practice ◽  
Academic Library ◽  
Internal Communication ◽  
Library Management ◽  
Telephone Interviews ◽  
Culture Of Assessment ◽  
Survey Results

Customer satisfaction and service quality have so far been evaluated mostly from a local perspective although the quality element has been firmly established in academic library management for at least a decade. Critics of inter-institutional comparisons often object that different preconditions are not considered adequately. Examples from a joint user satisfaction survey conducted by 15 German university libraries in 2001 suggest that comparative data are a suitable means to identify cases of "best practice" and can effectively initialize processes of customer-focussed improvement. Furthermore, if compared with corresponding statistical data or performance measures, satisfaction ratings can reveal possible structural strengths and deficits relative to other libraries. On the other hand, follow-up telephone interviews with participating libraries showed that the survey results substantially challenged the institutions' internal communication and public relations organisation, and underlined that even in a well-developed culture of assessment the need for professional mediation and coordination of comparative analyses may not be underestimated.

Using edTPA Data to Improve Programs

2016 ◽  
pp. 819-832
Author(s):  
Kristen C. Cuthrell ◽  
Diana B. Lys ◽  
Elizabeth A. Fogarty ◽  
Ellen E. Dobson
Keyword(s):  
Teacher Education ◽  
Additive Model ◽  
Program Improvement ◽  
Performance Assessments ◽  
Teacher Preparation Programs ◽  
Teacher Education Programs ◽  
Education Programs ◽  
Preparation Programs ◽  
Culture Of Assessment ◽  
Reliable Performance

This chapter will share a model for teacher preparation programs to consider when attempting program improvement through the use of edTPA data. This model, regardless of the edTPA context, mandated or voluntary, provides a frame in which teacher education programs can begin using edTPA data for program improvement and can advance their data use towards transformative, institutional improvements. This additive model takes time, commitment, and vision in order to systematically create programmatic improvements. Performance assessment data provides the structure and information needed for units and programs to make these purposeful changes. The increasingly explicit culture of assessment in teacher education, in conjunction with the promise of valid and reliable performance assessments, invites teacher education programs to engage in third spaces with renewed focus.

Contextualizing library assessment within a broader ecosystem

2018 ◽  
Vol 19 (1) ◽  
pp. 18-29 ◽  
Author(s):  
Christine Madsen ◽  
Megan Hurst
Keyword(s):  
Large Scale ◽  
Lessons Learned ◽  
Library Directors ◽  
Content Type ◽  
Library Assessment ◽  
Current State ◽  
Strategic Assessment ◽  
Culture Of Assessment ◽  
Assessment Performance ◽  
The Continuum

Purpose The purpose of this paper is to draw a picture of the current landscape of library assessment based on the data gathered in interviews. The authors will focus specifically on the continuum between micro and strategic assessment and share the lessons learned from diverse institutions and geographies about how to build a culture of assessment. Design/methodology/approach Between 2015 and 2017, the researchers have interviewed more than 75 library directors and leaders, library assessment practitioners, and academic experts on four continents about library assessment and its current state in their institutions. Findings The results reveal a varied landscape, with libraries in widely varying stages of assessment performance and readiness. Originality/value This paper presents the results of a large-scale study over more than two years. More than 75 people have been interviewed in five countries. The scale and scope of the work is both significant and unique.

Competency-Based Medical Education implementation: Are we transforming the culture of assessment?

2019 ◽  
Vol 41 (7) ◽  
pp. 811-818 ◽  
Author(s):  
Jane Griffiths ◽  
Nancy Dalgarno ◽  
Karen Schultz ◽  
Han Han ◽  
Elaine van Melle
Keyword(s):  
Medical Education ◽  
Competency Based Medical Education ◽  
Culture Of Assessment ◽  
Competency Based

scholarly journals Modeling ACRL’s Standards for Libraries in Higher Education: A path to creating a culture of assessment

2014 ◽  
Vol 75 (11) ◽  
pp. 614-618
Author(s):  
Amanda Bird ◽  
Kelly Rhodes McBride ◽  
Elizabeth Cramer
Keyword(s):  
Higher Education ◽  
Culture Of Assessment

Grassroots Faculty Initiatives Grow a Culture of Assessment at Bowie State University

2019 ◽  
Vol 31 (1) ◽  
pp. 6-14
Author(s):  
Becky L. Verzinski ◽  
Gayle M. Fink ◽  
Lynn Harbinson ◽  
Gail S. Medford ◽  
Patricia Westerman ◽  
...  
Keyword(s):  
State University ◽  
Culture Of Assessment
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