Analysis of Kano-model-based customer needs for product development

2011 ◽  
Vol 14 (2) ◽  
pp. 154-172 ◽  
Author(s):  
A. M. M. Sharif Ullah ◽  
Jun'ichi Tamaki
Keyword(s):  
Product Development ◽  
Kano Model ◽  
Customer Needs ◽  
Model Based

scholarly journals CUSTOMER NEEDS SIMULATION SYSTEM FOR INVESTIGATING MUST-BE ATTRIBUTE

2014 ◽  
Vol 44 (1) ◽  
pp. 64-72
Author(s):  
Md Mamunur Rashid
Keyword(s):  
Product Development ◽  
Simulation System ◽  
Critical Number ◽  
Kano Model ◽  
Computational Tools ◽  
Development Team ◽  
Customer Needs ◽  
Product Development Team ◽  
Model Based ◽  
Key Features

All the key features, functions, characteristics, and spirit of a design are needed for a full concept for a product. Moreover, every product serves a certain purpose; if a product can’t serve its purpose, then it’s useless. This is the basis of design, though it can hardly be evaluated and coped with properly. This type attribute is called must-be attribute. Thus, Many trouble occur if Must design is ignored; consequently design cannot provide a design warranty. Thus, computational tools are needed to assist a product development team to determine beforehand the critical number of respondents to make a right decision. In this regard, absolutely this paper presents a Kano model based customer needs simulation system for investigating must-be attribute. DOI: http://dx.doi.org/10.3329/jme.v44i1.19500

scholarly journals A Numerical Kano Model for Compliance Customer Needs with Product Development

2011 ◽  
Vol 10 (2) ◽  
pp. 140-153 ◽  
Author(s):  
Md. Mamunur Rashid ◽  
Jun'ichi Tamaki ◽  
A.M.M. Sharif Ullah ◽  
Akihiko Kubo
Keyword(s):  
Product Development ◽  
Kano Model ◽  
Customer Needs

scholarly journals A Kano Model Based Linguistic Application for Customer Needs Analysis

10.5772/50934 ◽  
2011 ◽  
Vol 3 ◽  
pp. 12 ◽  
Author(s):  
Md Mamunur Rashid ◽  
Jun'ichi Tamaki ◽  
A.M.M. Sharif Ullah ◽  
Akihiko Kubo
Keyword(s):  
Needs Analysis ◽  
Kano Model ◽  
Customer Needs ◽  
Model Based

scholarly journals Quality Function Deployment Implementation Based on Kano Model An Application on Mobile Vendor Product Development

2011 ◽  
Vol 9 (1) ◽  
pp. 73-77
Author(s):  
Rusdiyantoro Rusdiyantoro ◽  
Yunia Dwie Nurcahyanie
Keyword(s):  
Customer Satisfaction ◽  
Product Development ◽  
Quality Function Deployment ◽  
Effective Communication ◽  
Customer Requirements ◽  
Kano Model ◽  
Quality Function ◽  
Customer Needs ◽  
Business System ◽  
Access Information

The severe competition in the market has driven enterprises to produce a wider variety of products to meet consumers’ needs, a strategic business system allows more effective communication among different  groups at dispersed locations to share ideas and access information needed for developing new productsand executing innovative processes. The mainfunction of mobile vendor product development is to develop an attractive system which ensures customer satisfaction. Therefore, one of the important topics of the system developments is to take customer requirements into consideration.Quality function deployment (QFD) has beenwidely used for numerous years; it is one ofthe structured methodologies that are usedto translate customer needs into specific qualitydevelopment. However, in the traditional QFD approach, each element’s interdependence and customer requirements are usually not systematically treated. Additionally, the Kanomodel can effectively classify customer demandattributes, but to make Kano model moreobjective in the course of weighing.

scholarly journals Application of Refined Kano’s Model to Shoe Production and Consumer Satisfaction Assessment

2021 ◽  
Vol 13 (5) ◽  
pp. 2484
Author(s):  
Chi-Hung Lo
Keyword(s):  
Sustainable Development ◽  
Product Development ◽  
Consumer Satisfaction ◽  
Value Added ◽  
Development Plan ◽  
Development Model ◽  
Product Attributes ◽  
Kano Model ◽  
Sustainable Product Development ◽  
Sustainable Product

Many industries are labor-intensive and energy- and resource-consuming. A sustainable development plan is necessary for the industries as industrial structures have been changing recently. Taiwan’s shoe industry also has experienced such changes and requires a sustainable product development plan for continuous development. Therefore, this study aims to propose a new method by introducing a model of sustainable product development to facilitate the sustainable development of the industry. By taking air-cushioned casual shoe production as an example, this study suggested the refined Kano quality model for exploring the product attributes that improved the customers’ satisfaction. The refined Kano model that was established with interviews and questionnaire surveys was effective to define the product attributes that contributed to satisfying the customers and understanding their perception of product attributes. In the air-cushioned casual shoe production, the model found function, design, innovation, marketing, and service to be important for manufacturers to develop products with limited. It also suggested the priority be put on the attributes of high value-added quality, key quality, and potential quality. The model helped manufacturers decide which product attributes they need to invest in and develop. The relation of product attributes and consumer satisfaction for a sustainable product development model was also found by using the refined Kano model. The result of this study is expected to apply to various industries for establishing an appropriate sustainable product development model.

Aesthetical design of a car profile: a Kano model-based hybrid approach

2012 ◽  
Vol 67 (9-12) ◽  
pp. 2137-2155 ◽  
Author(s):  
H. C. Yadav ◽  
Rajeev Jain ◽  
A. R. Singh ◽  
P. K. Mishra
Keyword(s):  
Hybrid Approach ◽  
Kano Model ◽  
Model Based

Agile Montage*/Agile assembly – Assembly planning and assembly system as integral elements of factory planning

2019 ◽  
Vol 109 (09) ◽  
pp. 622-627
Author(s):  
P. Burggräf ◽  
M. Dannapfel ◽  
T. Adlon ◽  
A. Riegauf ◽  
K. Müller ◽  
...  
Keyword(s):  
Product Development ◽  
Assembly Planning ◽  
Assembly System ◽  
Agile Methods ◽  
Assembly Systems ◽  
Manufacturing Companies ◽  
Economic Optimization ◽  
Customer Needs ◽  
Factory Planning ◽  
Solution Approach

Produzierende Unternehmen intensivieren aufgrund zunehmend volatiler Kundenbedürfnisse die Anwendung agiler Produktentwicklungsansätze. Ziel des Beitrags ist die Einführung eines Konzepts zur Befähigung dieser dynamischen Produktentwicklung in der Montage. Der integrative Lösungsansatz basiert auf der wirtschaftlichen Optimierung des Agilitätsgrades von Montagesystemen sowie dem selektiven Einsatz agiler Methoden in der traditionell plangetriebenen Montageplanung als Teil der Fabrikplanung.   To meet more volatile customer needs, manufacturing companies increasingly make use of agile product development approaches. This article aims to introduce a concept to enable for dynamic product development in assembly. This integrative solution approach is based on the economic optimization of the degree of agility of assembly systems and on the selective use of agile methods in traditional, plan-driven assembly planning as part of factory planning.

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