A Case Study of Process Intervention within the Enterprise Content Management System Support Process

2018 ◽  
Vol 57 (1) ◽  
pp. 15-26
Author(s):  
Caitlin Pate ◽  
Aimee Spangler ◽  
Nikki Strawn ◽  
Ray Pastore
Keyword(s):  
Management System ◽  
Content Management ◽  
System Support ◽  
Content Management System ◽  
Enterprise Content Management

Conceptualising the Benefit Framework of an Enterprise Content Management System (ECMS)

2018 ◽  
Vol 15 (2) ◽  
pp. 17
Author(s):  
Mohamad Rahimi Mohamad Rosman ◽  
Mohammad Azhan Abdul Aziz
Keyword(s):  
Management System ◽  
Content Management ◽  
Extensive Review ◽  
Content Management System ◽  
Field Of Study ◽  
Factors Influencing ◽  
Digital Format ◽  
Enterprise Content Management ◽  
The Subject

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit.

A Service-Oriented After-Sales Services System in Mechanical Engineering Industry

2013 ◽  
Vol 307 ◽  
pp. 447-450
Author(s):  
Shu Ping Lu ◽  
Kuei Kai Shao ◽  
Kuo Shu Luo
Keyword(s):  
Management System ◽  
Mechanical Engineering ◽  
Business Process Management ◽  
Process Management ◽  
Content Management ◽  
Engineering Industry ◽  
Enterprise Content Management ◽  
Service Oriented ◽  
Customer Services

This paper presents a service-oriented After-sales services system in Mechanical Engineering Industry. Typical After-sales services include status tracking services by customers, customer services, assignors and assignees. Therefore, the proposed After-sales service tracking management system work in the progress from the case study is conducted. Our system can connect with other service-related systems, such as enterprise content management repository system and business process management system. The After-sales services system is developed by consulting and visiting the machine tools manufacturers.

scholarly journals Conceptualising the Benefit Framework of an Enterprise Content Management System (ECMS)

2020 ◽  
Vol 15 (2) ◽  
pp. 17
Author(s):  
Mohamad Rahimi Mohamad Rosman ◽  
Mohammad Azhan Abdul Aziz
Keyword(s):  
Management System ◽  
Content Management ◽  
Extensive Review ◽  
Content Management System ◽  
Field Of Study ◽  
Factors Influencing ◽  
Digital Format ◽  
Enterprise Content Management ◽  
The Subject

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit. 

Developing Committees to Create a Web Content Management System

2011 ◽  
pp. 216-236
Author(s):  
Sarah Robbins ◽  
Debra Engel
Keyword(s):  
Web Site ◽  
Management System ◽  
Academic Library ◽  
Content Management ◽  
Content Management System ◽  
Web Content ◽  
Management Tools ◽  
University Of Oklahoma ◽  
The University

This case study examines the use of committees to develop a Web content management system in an academic library. It explains the process undertaken at the University of Oklahoma Libraries (libraries.ou.edu) to move from an HTML to a database-driven Web site and the issues involved with using committees to steer such projects. Creating a framework where librarians use locally developed content management tools to control Web site content while the systems office retains control of the presentation of content is also discussed. Another aspect of the case study includes the evolution of Web committees in the organization, the development of a system-wide philosophy, and the gradual acceptance of the Web site as a service that demands continual attention. The authors hope readers will benefit from these experiences when implementing similar projects.

scholarly journals An Experimental Analysis on performance of Content Management Tools in an Organization

2014 ◽  
Vol 3 (02) ◽  
pp. 01-07
Author(s):  
Dr. Sandip Kadam
Keyword(s):  
Information Management ◽  
Management System ◽  
Product Information ◽  
Content Management ◽  
Management Tool ◽  
Supply Side ◽  
Content Management System ◽  
Web Content ◽  
Management Tools ◽  
Enterprise Content Management

In any organization for organizing information, one must fully understand the value of a content management system, which helps in providing solutions by managing the data based on the knowledge of the enterprise. There is a big confusion related to the functions performed by the content management system, some products are also there which does not show full performance. These products are web content management system, managing records and documents, and some enterprise managing content. This research paper help in finding the mismatching between the customer needs and the product information. The article includes the differences in the functions of the content management system and other systems which are used for companies.to manage documents, techniques are needed and require a lot of information to store, manage, and retrieve. Many software is available to keep the record of the data to store the information and manage the data. One of them is the Enterprise Content Management tool which helps in finding solutions regarding the context. The products of content management are dissected, linked, examined by using a table to figure out the functions of the market products. This paper shows the confusion in the framework on the demand side, and at the same time feedback on confusion in the supply side by decreasing the satisfaction of the company in respect of knowledge and information management. 

scholarly journals Building and provisioning the scientific library’s www-site (experience of the RAS N. V. Tsitsin Main Botanical Gardens Library)

2017 ◽  
pp. 88-95 ◽  
Author(s):  
Ekaterina Tkacheva
Keyword(s):  
Management System ◽  
Content Management ◽  
End Users ◽  
Natural Sciences ◽  
Content Management System ◽  
Research Libraries ◽  
Botanical Gardens ◽  
Site Model ◽  
The Web

Goals and ways for building the web-site of a RAS Library for Natural Sciences department are reviewed from the viewpoint of end users and librarians. Proved and efficient approaches are offered, the choice of WordBress content management system is justified, related specific problems of the research libraries working within the RAS Library for natural Sciences system are examined. As a case study of the Main Botanical Gardens Library, the contents, structure and functionality of the www-site model are examined in detail.

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