Effect of nurses’ perception to workplace civility climate on nurse–physician collaboration

Purpose The antecedents and consequences of work engagement have been extensively discussed and analyzed in the previous literature; however, identifying cost-effective measures that can sustain work engagement to boost work outcomes has received sparse attention in the Indian information technology (IT) context. This study aims to provide new insights concerning the associations of job crafting and workplace civility with work engagement and its corresponding outcomes, such as change perception, general life satisfaction and intention to quit. Design/methodology/approach Hypotheses were tested using structural equation modeling on data obtained from 369 software developers in India using questionnaire surveys. Findings Results confirmed that work engagement partially mediated the association of job crafting and workplace civility with the perception of change and general life satisfaction. The negative associations of job crafting and workplace civility with the intention to quit were also partially mediated by work engagement. The findings can be used to inform human resources strategies to boost work engagement and subsequent work outcomes. Research limitations/implications The results of this empirical work will offer insights to managers who are looking for cost-effective interventions and behaviors aimed at increasing work engagement and, consequently, achieving effective work outcomes. Originality/value This study contributes by empirically testing the application of novel employee-driven practices in improving work engagement and work outcomes, particularly in the context of IT companies in India.

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AANA, AORN, ASPAN Position Statement on Workplace Civility

AORN Journal ◽

10.1002/aorn.13534 ◽

2021 ◽

Vol 114 (5) ◽

pp. 456-458

Keyword(s):

Position Statement ◽

Workplace Civility

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Effect of head nurses workplace civility educational program on nurses professional values and awareness of legal and ethical issues

International Egyptian Journal of Nursing Sciences and Research ◽

10.21608/ejnsr.2022.212476 ◽

2022 ◽

Vol 2 (2) ◽

pp. 336-352

Author(s):

asmaa Ali ◽

Essam Ahmed

Keyword(s):

Educational Program ◽

Ethical Issues ◽

Professional Values ◽

Legal And Ethical Issues ◽

Workplace Civility

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Implementing TeamSTEPPS to Facilitate Workplace Civility and Nurse Retention

Journal for Nurses in Professional Development ◽

10.1097/nnd.0000000000000666 ◽

2020 ◽

Vol 36 (5) ◽

pp. 259-265

Author(s):

Mary Jo Krivanek ◽

Mary A. Dolansky ◽

Laura Goliat ◽

Gayle Petty

Keyword(s):

Nurse Retention ◽

Workplace Civility

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Making Workplace Civility Go Viral

NEJM Catalyst ◽

10.1056/cat.19.1088 ◽

2020 ◽

Vol 1 (1) ◽

Author(s):

Kathleen C. Lee ◽

Ian M. Oppenheim ◽

David Do ◽

Theodore C. Lin ◽

Roy Rosin ◽

...

Keyword(s):

Workplace Civility

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Facilitating Eudaimonic Well-Being in Mental Health Care Organizations: The Role of Servant Leadership and Workplace Civility Climate

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph17041173 ◽

2020 ◽

Vol 17 (4) ◽

pp. 1173 ◽

Cited By ~ 1

Author(s):

Susan der Kinderen ◽

Amber Valk ◽

Svetlana N. Khapova ◽

Maria Tims

Keyword(s):

Mental Health ◽

Health Care ◽

Servant Leadership ◽

Mental Health Care ◽

Health Care Organizations ◽

Well Being ◽

Care Organization ◽

Psychological Well Being ◽

Workplace Civility

Demanding and complex work within mental health care organizations places employee well-being at risk and raises the question of how we can positively influence the psychological well-being and functioning of these employees. This study explores the role of servant leadership and workplace civility climate in shaping eudaimonic well-being among 312 employees in a Dutch mental health care organization. The findings showed that servant leadership had a stronger relationship with eudaimonic well-being when workplace civility climate was high. Furthermore, the results showed that servant leadership was positively related to workplace outcomes, partially through eudaimonic well-being, and that this mediating process varied across different levels of workplace civility climate. This study contributes to the scholarly understanding of the role of servant leadership and a positive work climate in shaping psychological well-being at work.

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