Critical success factors of business process re-engineering in the banking industry

2008 ◽  
Vol 15 (4) ◽  
pp. 258-269 ◽  
Author(s):  
T. C. E. Cheng ◽  
Ida S. F. Chiu
Keyword(s):  
Business Process ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Industry ◽  
Critical Success

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

scholarly journals Assessment of critical success factors of business process re-engineering in the Nigerian oil and gas industry

2015 ◽  
Vol 46 (2) ◽  
pp. 1-14 ◽  
Author(s):  
U. O. Asikhia ◽  
D. O. Awolusi
Keyword(s):  
Organizational Performance ◽  
Performance Measures ◽  
Business Process ◽  
Critical Success Factors ◽  
Success Factors ◽  
Oil And Gas ◽  
Oil And Gas Industry ◽  
Operational Performance ◽  
Critical Success ◽  
Oil And Gas Companies

Business Process Re-engineering (BPR) is defined as the critical analysis and radical redesign of existing business processes to achieve breakthrough improvements in performance measures like cost, quality, speed, profitability and services. The purpose of this paper is to identify the critical success factors of BPR implementation, to evaluate their effects on the primary measures as expressed by the operational performance and the secondary measures as expressed by the organizational performance, and to find out the effect of the operational performance on the organizational performance of Nigerian oil and gas companies. To achieve these objectives, an empirical study was conducted via the administration of 650 self-administered copies of questionnaire to a randomly selected senior and management staff of eight (8) re-engineered Oil and Gas Companies in Nigeria. Using the framework from Khong & Richardson (2003), factors manifesting operational performance and organizational performance were regressed on the Critical Success Factors (CSFs) manifesting successful BPR. Findings based on the survey revealed that successful BPR can positively affect both operational and organizational performance measures in the Nigerian oil and gas companies.

scholarly journals Management of business process reengineering projects: a case study

2012 ◽  
Vol 3 (1) ◽  
pp. 78
Author(s):  
Chandrashekhar S Joshi ◽  
P G Dangwal
Keyword(s):  
Project Management ◽  
Business Process ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Process Reengineering ◽  
Case Analysis ◽  
Capital Inflows ◽  
Process Reengineering ◽  
Critical Success

Business process reengineering (BPR) projects are undertaken by outward-looking companies that are looking for significant change in their performance and wanting radical changes in the chosen parameters. Generally, these companies are trendsetters in their respective industries. BPR projects take longer time for completion and may require significant capital inflows as well. This paper discusses BPR, special requirements/considerations for BPR project management and, through a case analysis, seeks to identify and emphasise the critical success factors for the implementation of a BPR project

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