The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry

2013 ◽  
Vol 20 (3) ◽  
pp. 177-184 ◽  
Author(s):  
Armando Calabrese ◽  
Guendalina Capece ◽  
Roberta Costa ◽  
Francesca Di Pillo ◽  
Daniela Paglia
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Industry ◽  
Management Systems ◽  
Workforce Management ◽  
Technology Service ◽  
Information And Communication ◽  
The Impact

scholarly journals The Impact of Information and Communication Technology Utilisation on Firm Performance: A Case Study of Women Entrepreneurs

2020 ◽  
Author(s):  
Rahmah Ismail ◽  
Nor Aini Haji Idris
Keyword(s):  
Firm Performance ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Firm Size ◽  
Women Entrepreneurs ◽  
Computer Usage ◽  
Information And Communication ◽  
The Impact ◽  
Total Sales

Rapid economic development and globalisation make Information and Communication Technology (ICT) become more important as media of production, marketing, and sourcing information. In this era, the level of computerisation is viewed as crucial for the development of industries. Enterprises that are lagging in the ICT facilities are regarded as out-dated and not progressing. Women entrepreneurs are always seen as lagging behind and there is a wide digital divide among them, hence different levels of performance prevails. This paper attempts to examine this issue through focusing on factors that influence level of ICT utilisation in women owned enterprises and how far this will affect their firm performance. In this paper performance is measured by percentage sales, percentage export, value of sales, and profit earned by the firms. The analysis is based on 200 women entrepreneurs surveyed in 2004 in the Klang Valley. They are involved in various types of manufacturing and services sub-sectors. The study found that the level of ICT utilisation is significantly determined by the entrepreneur’s level of education, period of firm establishment, and firm size. It was also found that capital and labour are the two most important determinants of total sales. Other factors that significantly determine total sales are firm size, ICT workers, Internet usage, and computer usage in the production and accounting management.  

scholarly journals Information and Communication Technology Service Industry Development in Indonesia

2017 ◽  
Vol 5 (3) ◽  
pp. 50
Author(s):  
Kautsarina Kautsarina ◽  
Onny Rafizan ◽  
Ahmad Budi Setiawan ◽  
Ashwin Sasongko Sastrosubroto
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Industry ◽  
Service Industries ◽  
Telecommunication Sector ◽  
Technology Service ◽  
Information And Communication ◽  
Ict Service ◽  
Ict Infrastructure ◽  
The Government

With the Indonesian Commitment to fulfill the Millennium Development goals which are mainly aimed to improve quality of life, followed by similar commitments to empower Information and Communication Technology (ICT) to achieve those goals, ICT developments in Indonesia has been growing very fast.Basically, the developments of ICT Infrastructure are based on several basic methods. Firstly, the ICT backbones were developed with the support of the Government, then liberalization of the ICT Service Industries was caried out so that private companies are encouraged to develop ICT business, followed by subsidized ICT services for selected areas where ICT services cannot be carried out feasibly. In addition, with the growing democracy in Indonesia, application and content are also liberalized, resulting fast growth of application and content provider, and this has pushed also the development of ICT Infrastructures by private companies.This paper will review the development of ICT service Industries in Indonesia, the history of how the industries was developed, both the policy as well as the development itself. This is followed by the description of the current situation. The future plan of ICT development will be also included. A more in depth explanation is given for the Telecommunication sector. 

scholarly journals Information and Communication Technology Service Industry Development in Indonesia

2017 ◽  
Vol 5 (3) ◽  
pp. 50-82
Author(s):  
Kautsarina Kautsarina ◽  
Onny Rafizan ◽  
Ahmad Budi Setiawan ◽  
Ashwin Sasongko Sastrosubroto
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Service Industry ◽  
Service Industries ◽  
Telecommunication Sector ◽  
Technology Service ◽  
Information And Communication ◽  
Ict Service ◽  
Ict Infrastructure ◽  
The Government

With the Indonesian Commitment to fulfill the Millennium Development goals which are mainly aimed to improve quality of life, followed by similar commitments to empower Information and Communication Technology (ICT) to achieve those goals, ICT developments in Indonesia has been growing very fast.Basically, the developments of ICT Infrastructure are based on several basic methods. Firstly, the ICT backbones were developed with the support of the Government, then liberalization of the ICT Service Industries was caried out so that private companies are encouraged to develop ICT business, followed by subsidized ICT services for selected areas where ICT services cannot be carried out feasibly. In addition, with the growing democracy in Indonesia, application and content are also liberalized, resulting fast growth of application and content provider, and this has pushed also the development of ICT Infrastructures by private companies.This paper will review the development of ICT service Industries in Indonesia, the history of how the industries was developed, both the policy as well as the development itself. This is followed by the description of the current situation. The future plan of ICT development will be also included. A more in depth explanation is given for the Telecommunication sector. 

Information and Communication Technology and Cultural Change

2012 ◽  
Vol 43 (4) ◽  
pp. 222-231 ◽  
Author(s):  
Nina Hansen ◽  
Tom Postmes ◽  
Nikita van der Vinne ◽  
Wendy van Thiel
Keyword(s):  
Cultural Values ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Cultural Change ◽  
Control Group ◽  
Self Construal ◽  
Information And Communication ◽  
The Impact ◽  
Ict For Development ◽  
Practical Implications

This paper studies whether and how information and communication technology (ICT) changes self-construal and cultural values in a developing country. Ethiopian children were given laptops in the context of an ICT for development scheme. We compared children who used laptops (n = 69) with a control group without laptops (n = 76) and a second control group of children whose laptop had broken down (n = 24). Results confirmed that after 1 year of laptop usage, the children’s self-concept had become more independent and children endorsed individualist values more strongly. Interestingly, the impact of laptop usage on cultural values was mediated by self-construal (moderated mediation). Importantly, modernization did not “crowd out” traditional culture: ICT usage was not associated with a reduction in traditional expressions (interdependent self-construal, collectivist values). Theoretical and practical implications are discussed.

Manajemen Stratejik Pemanfaatan Teknologi Informasi dan Komunikasi untuk Peningkatan Mutu Pembelajaran SMK Ciledug Al Musaddadiyah dan SMKN 1 Garut

2020 ◽  
Vol 3 (2) ◽  
pp. 109-119
Author(s):  
Partono Partono
Keyword(s):  
High School ◽  
Strategic Management ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
General Description ◽  
Vocational High School ◽  
Information And Communication ◽  
School Learning

So far, in implementing school strategies, they tend not to utilize Information and Communication Technology (ICT), despite the availability of ICT resources available. Stages of strategic management are needed to generate the vision, mission, objectives, policy, program, budget, and procedures as well as control and evaluation process as an effort to utilize ICT to improve school quality. Based on the interpretation and the results of the study, it is concluded that schools have organized stages in strategic management that enable schools to have a quality profile. The impact of effective utilization of ICTs for schools is the achievement of effective school management, as per the National Education Standards, which is characterized by effective planning, implementation, control, and evaluation of school ICTs.The purpose of this study is to get a general description, describe, and reveal the Strategic Management of Information and Communication Technology Utilization to Improve the Quality of School Learning in Ciledug Al Musaddadiyah Vocational High School and Garut 1 Vocational High School, both on environmental analysis, strategic formulation, implementation and strategic evaluation. The research method used in this research is the case study method, because the problems studied occur in the place and situation of Ciledug Al Musaddadiyah Vocational School and Vocational High School 1 Garut. The use of case study models in this study is based on the consideration that to provide an overview of the strategic management activities of the use of ICTs carried out at vocational high schools with the ultimate goal of being able to improve the quality of school learning. Based on observations in the field of SMK 1 Garut and SMK Al Musaddadiyah Ciledug Garut is one of the public schools and private schools that have these advantages.

THE IMPACT OF ICT IN MARKETING LIBRARY SERVICES IN ACADEMIC LIBRARY

2021 ◽  
Vol 9 (1) ◽  
pp. 150-156
Author(s):  
Salamatu Baba ◽  
◽  
Dikuma Ibrahim ◽  
Sanda Grema ◽  
◽  
...  
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Academic Library ◽  
Library Services ◽  
Information And Communication ◽  
The Impact ◽  
Role Of Information ◽  
Descriptive Method ◽  
Made In

In order to promote utilizing the available resource made in any library information has to be taken to the door step of a clientele a such information and communication technology will serve as a catalyst in doing that. This paper has explored the role of information and communication technology ICT in academia and as well as the strategies used in propagating the available services in an academic library this is because tailor made information it is highly required so as to avoid wasting the precious time of academicians and this can be only achieving with the help of information and communication technology software, therefore, descriptive method was adopted in the methodology of this study.

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