Proactive personality and work performance in China: The moderating effects of emotional exhaustion and perceived safety climate

Author(s):  
Vishwanath V. Baba ◽  
Louise Tourigny ◽  
Xiaoyun Wang ◽  
Weimin Liu
Author(s):  
Joana Duarte ◽  
Hanne Berthelsen ◽  
Mikaela Owen

There has been an increased interest in the study of emotional demands (ED) at work and its impact on workers’ well-being. However, ED have been conceptualized as a unitary concept, focused on interactions with clients, and excluding other potential sources of ED at work. Therefore, the aim of the current study is to explore the relation between ED from different relational sources (clients/patients/customers and colleagues, supervisors, and employees) and service workers’ exhaustion and engagement. Cross-sectional data from a sample of 2742 service workers were analysed using structural equation modelling. Results showed that ED from both sources (clients and colleagues) were associated with more emotional exhaustion, particularly if dealing with clients was not an integrated part of the role. Further, ED from clients’ relations were negatively associated with engagement for managers with staff responsibility, but positively for managers without staff responsibility. We also found moderating effects of psychosocial safety climate (PSC), whereby ED had the strongest effect on emotional exhaustion when PSC was low. This study suggests that different relational sources of ED at work have a different impact on employees’ well-being. Strategies that promote a reduction of extra-role ED, and the development of a PSC in the organization, could therefore offer possible solutions to promote employees’ psychological well-being and motivation.


2016 ◽  
Vol 25 (5) ◽  
pp. 735-750 ◽  
Author(s):  
Sarah Turgut ◽  
Alexandra Michel ◽  
Lisa Maria Rothenhöfer ◽  
Karlheinz Sonntag

2021 ◽  
Vol 12 ◽  
Author(s):  
Su Wang ◽  
Mei Mei ◽  
Yang Xie ◽  
Yiting Zhao ◽  
Fu Yang

In the present study, we offered a new account for the development of career adaptability and the realization of career growth potential based on conservation of resources (COR) theory. Using data collected from 903 university students in China, we examined how and when proactive personality influences students’ career adaptability and career growth potential by introducing emotional exhaustion as a mediator as well as friend support and teacher individualized consideration as boundary conditions. Specifically, the results confirmed a positive effect of proactive personality on career adaptability, with this relationship mediated by emotional exhaustion. In addition, results suggested a positive effect of proactive personality on career growth potential, with this relationship mediated by emotional exhaustion and career adaptability. Moreover, results showed that in-school social support (i.e., friend support and teacher individualized consideration) served as moderators in the relationship between proactive personality and emotional exhaustion, such that the negative effect of proactive personality on emotional exhaustion was strengthened when students received high levels of social support. Theoretical implications of career adaptability research and COR theory and practical implications for promoting adaptability resources and career growth in university are provided.


2020 ◽  
Vol 74 ◽  
pp. 279-288
Author(s):  
Ann Marie Dale ◽  
Ryan Colvin ◽  
Marco Barrera ◽  
Jaime R. Strickland ◽  
Bradley A. Evanoff

2020 ◽  
Vol 28 (3) ◽  
pp. 45-46

Purpose The purpose was to work out whether by creating a positive working environment reduced turnarounds by reducing the risk of physical fatigue, cognitive weariness and emotional exhaustion. Design/methodology/approach The researchers conducted their study in Québec, with the partnership of the main union of nurses, the Inter-professional Federation of Health of Québec. They received 562 responses. Hypothesis 1 was: “High PSC will decrease workarounds via decreasing physical fatigue as a mediator.” H2 was: “High PSC will decrease workarounds via decreasing cognitive weariness as a mediator.” H3 was: “High PSC will decrease workarounds via decreasing emotional exhaustion as a mediator.” Findings The results supported all the three hypotheses, meaning that physical fatigue, cognitive weariness and emotional exhaustion all mediate relationships between PSC and workarounds. Originality/value The authors argue that their research demonstrates how healthcare organizations would benefit from changing the culture that sees nurses losing an average of 33 minutes on a 7.5-hour shift. The extra pressures lead directly to a workaround culture, the authors say. They argue that organizations should work to ensure that good systems for open communication and mutual trust exist. Managers should encourage workers to talk about difficulties, including issues around blockages and workarounds.


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