scholarly journals A Cross-Sectional Survey on Telemedicine Use for Doctor-Patient Communication

Cureus ◽  
2020 ◽  
Author(s):  
Aelia Akbar ◽  
Aqsa Iqbal ◽  
Dominic Gaziano ◽  
Filip Gasior ◽  
Ayesha J Zaidi ◽  
...  
Keyword(s):  
Patient Communication ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Doctor Patient Communication

scholarly journals Nationwide survey of patients’ and doctors’ perceptions of what is needed in doctor - patient communication in a Southeast Asian context

2020 ◽  
Author(s):  
Trung Quang Tran ◽  
Jan van Dalen ◽  
Albert Scherpbier ◽  
Dung van Do ◽  
E. Pamela Wright
Keyword(s):  
Medical Training ◽  
Southeast Asian ◽  
Patient Communication ◽  
Western World ◽  
Communication Model ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Good Doctor ◽  
Doctor Patient Communication ◽  
Key Skills

Abstract Background Asian countries are trying to apply the partnership model in doctor-patient communication that has been effectively applied in Western countries. The study aimed to investigate whether communication model used in the Western world are appropriate in Southeast Asia and to identify key items in doctor-patient communication that should be included in a doctor-patient communication model for training in Vietnam (a Southeast Asian country).Methods In six provinces, collaborating medical schools collected data from 480 patients interviewed using a structured guideline after a consultation session and from 473 doctors using a cross-sectional survey on how they conduct consultation sessions with patients. Data collection tools covered a list of communication skills based on Western models, adapted to fit with local legislation.Results Both patients and doctors considered most elements in the list necessary for good doctor-patient communication. Both also felt that while actual communication was generally good, there was also room for improvements. Furthermore, the doctors had higher expectations than the patients. Four items in the Western model for doctor-patient communication, all promoting the partnership relation between them, appeared to have lower priority for both patients and doctors in Vietnam.Conclusion The communication model used in the Western world could be applied in Vietnam with minor adaptations. Increasing patients’ understanding of their partner role needs to be considered. The implications for medical training in universities are to focus first on the key skills perceived as needed to be strengthened by both doctors and patients. In the longer term, all of these items should be included in the training to prepare for the future.

scholarly journals Nationwide survey of patients’ and doctors’ perceptions of what is needed in doctor - patient communication in a Southeast Asian context

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Trung Quang Tran ◽  
A. J. J. A. Scherpbier ◽  
Jan van Dalen ◽  
Dung Do Van ◽  
Elaine Pamela Wright
Keyword(s):  
Medical Training ◽  
Patient Communication ◽  
Western World ◽  
Communication Model ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Good Doctor ◽  
Doctor Patient Communication ◽  
Partnership Model ◽  
Key Skills

Abstract Background Asian countries are making efforts to apply the partnership model in doctor-patient communication that has been used effectively in Western countries. However, notable differences between Western and Asian cultures, especially the acceptance of a hierarchical order and little attention to individuality in Asian cultures, could mean that the application of the partnership model in Vietnam requires adaptation. The study aimed to investigate whether communication models used in the Western world are appropriate in Southeast Asia, and to identify key items in doctor-patient communication that should be included in a doctor-patient communication model for training in Vietnam. Methods In six provinces, collaborating medical schools collected data from 480 patients using face-to-face surveys with a structured guideline following a consultation session, and from 473 doctors using a cross-sectional survey on how they usually conduct consultation sessions with patients. Data collection tools covered a list of communication skills based on Western models, adapted to fit with local legislation. Using logistic regression, we examined whether doctor patient communication items and other factors were predictors of patient satisfaction. Results Both patients and doctors considered most elements in the list necessary for good doctor-patient communication. Both also felt that while actual communication was generally good, there was also room for improvement. Furthermore, the doctors had higher expectations than did the patients. Four items in the Western model for doctor-patient communication, all promoting the partnership relation between them, appeared to have lower priority for both patients and doctors in Vietnam. Conclusion The communication model used in the Western world could be applied in Vietnam with minor adaptations. Increasing patients’ understanding of their partner role needs to be considered. The implications for medical training in universities are to focus first on the key skills perceived as needing to be strengthened by both doctors and patients. In the longer term, all of these items should be included in the training to prepare for the future.

scholarly journals Association between social support and adherence to anti-retroviral treatment in people living with HIV

2020 ◽  
Vol 41 ◽  
Author(s):  
Rafael da Silva Oliveira ◽  
Marcelo Ribeiro Primeira ◽  
Wendel Mombaque dos Santos ◽  
Cristiane Cardoso de Paula ◽  
Stela Maris de Mello Padoin
Keyword(s):  
Social Support ◽  
Sociodemographic Factors ◽  
Cross Sectional Study ◽  
Patient Communication ◽  
People Living With Hiv ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
Bivariate Correlation ◽  
Emotional Social Support ◽  
Living With Hiv

ABSTRACT Objective: To investigate the association between social support, adherence to HIV anti-retroviral therapy, and clinical and sociodemographic factors. Method: A cross-sectional study conducted from July 2016 to August 2018 in a specialized outpatient clinic in southern Brazil. Individual interviews were conducted for the application of the following instruments: Questionnaire for the Evaluation of Adherence to Anti-retroviral Treatment (CEAT-HIV) and Social Support Scale for People Living with HIV/AIDS. The Spearman bivariate correlation test was used for analysis purposes. Results: Among the 168 participants, the mean social support score was 3.53 points (SD = 0.66), and 64.9% (n = 109) of the respondents had insufficient adherence. There was a significant association (p < 0.05) between emotional social support and the following adherence domains: antecedents of non-adherence behaviors and doctor-patient communication. Conclusions: Social support is associated with antecedents of non-adherence behaviors and doctor-patient communication.

scholarly journals Understanding of and Barriers to Electronic Health Record Patient Portal Access in a Culturally Diverse Pediatric Population (Preprint)

2018 ◽  
Author(s):  
Daniel J Miklin ◽  
Sameera S Vangara ◽  
Alan M Delamater ◽  
Kenneth W Goodman
Keyword(s):  
Culturally Diverse ◽  
Parental Education ◽  
Pediatric Population ◽  
Patient Portal ◽  
Cross Sectional Survey ◽  
Adult Care ◽  
Cross Sectional ◽  
Parental Education Level ◽  
Doctor Patient Communication ◽  
Electronic Health

BACKGROUND Electronic health records (EHRs) have become a standard in the health care setting. In an effort to improve health literacy, foster doctor-patient communication, and ease the transition from adolescent to adult care, our institution created a policy that allows patients aged between 13 and 17 years to have EHR portal access. A literature review revealed predictable differences in portal registration among different ethnicities and socioeconomic statuses. Consequently, a cross-sectional survey was developed to investigate barriers to EHR portal access in a sample of culturally diverse adolescents. OBJECTIVE The aim of this study was to assess for barriers to EHR portal access in a culturally diverse adolescent population. METHODS A 42-item anonymous survey was completed by 97 adolescents aged between 13 and 18 years, attending general pediatrics clinics. The results were analyzed using descriptive statistics and t tests. RESULTS The average participant age was 15.5 (SD 1.5) years with 60% (58/97) male and 40% (39/97) female. Participants were 44% (43/97) black, 41% (40/97) Hispanic, 9% (9/97) Caucasian, 3% (3/97) Asian, and 2% (2/97) others. There were statistically significant differences in perceptions of confidentiality in age (13 to 15 years vs 16 to 18 years; P=.001) and insurance status (government vs private; P=.012) but not in gender, ethnicity, or parental education level. Younger adolescents with governmental insurance were more confident in the level of confidentiality with their physician. A total of 94% of participants had heard of the term EHR, but only 55% were familiar with its function. Furthermore, 77% of patients primarily accessed the internet through phones, and 50% of participants knew that patients aged under 18 years could obtain care for mental health, substance abuse, sexual health, and pregnancy. CONCLUSIONS This research has identified gaps in EHR technology with regard to the pediatric patient population. The results of our survey show that adolescents may have misconceptions regarding the doctor-patient relationship, their ability to obtain care, and the modalities present in an EHR. As technology progresses, it is essential to have a deeper understanding of adolescents’ perceptions of confidentiality, technology, and available resources to design an EHR system that encourages patient education and communication while limiting barriers to care.

scholarly journals Patient Satisfaction in Doctor Patient Communication in a Tertiary Care Hospital of Kathmandu: A Descriptive Cross-Sectional Study

2021 ◽  
Vol 59 (236) ◽  
Author(s):  
Milan Chandra Khanal ◽  
Lochan Karki ◽  
Badri Rijal ◽  
Pramod Joshi ◽  
Navindra Raj Bista ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Tertiary Care Hospital ◽  
Tertiary Care ◽  
Cross Sectional Study ◽  
Patient Communication ◽  
Outpatient Department ◽  
Care Hospital ◽  
Sectional Study ◽  
Cross Sectional ◽  
Doctor Patient Communication

Introduction: Communication is an important aspect of the medical profession. Doctor-patient communication plays a significant role in health care delivery. This study aims to find outpatient department patient satisfaction in doctor-patient communication in a tertiary care hospital in Kathmandu, Nepal. Methods: A descriptive cross-sectional study was conducted in the outpatient department of a tertiary care hospital in Kathmandu, Nepal in the month of August 2019. Validated questionnaire of Patient Satisfaction Questionnaire, consisting of 80 items, originally developed by Willis H. Ware and his colleagues were used and distributed to the patient in the outpatient department of the hospital. Their satisfaction level for doctor-patient communication was assessed on a five-point scale. The questionnaire was distributed randomly to the patient attending the hospital outpatient department during one month period. Results: Out of the total participants, 420 (96%) at 95% CI (95.07–96.93) respondents reported that they were satisfied regarding communication with their doctors. Among the patients, 109 (24.0%) visited the department of medicine followed by obstetrics and gynaecology 85 (19.4%). Conclusions: The majority of participants were found to be satisfied with the doctor-patient communication. While this study has shown that the communication in the doctor-patient relationship was seen to be satisfactory, this might not show the generalized picture of the country. We should also think of ways to further improve the communication in our hospitals.

scholarly journals Doctor-Patient Communication to Improve Adherence to Anti- Hypertensive Treatment

2019 ◽  
Vol 44 (3) ◽  
pp. 145-151
Author(s):  
Zulfiquer Ahmed Amin ◽  
MI Kabir ◽  
JH Karami ◽  
N Nahar
Keyword(s):  
Scale Up ◽  
Binary Logistic Regression ◽  
Effective Communication ◽  
Cross Sectional Study ◽  
Patient Communication ◽  
Military Hospital ◽  
Hypertension Treatment ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
Adherence To Medication

Background: Non-adherence to medication increases patient’s risk of morbidity, mortality and economic wastage of scare medical resources. This study was conducted to assess the role of doctor-patient communication and duration of consultation, as tools to improve adherence to hypertension treatment. Methods: Data of this cross-sectional study were collected by face to face interview and document review at Combined Military Hospital (CMH), Dhaka among 253 conveniently recruited hypertensive patients attending outpatient department during July 2016 to June 2017. Mean-age of the respondents was 49.2 (±10.4) years, mostly married male (54.9% male, 95.3% married). Mean consultation duration experienced by the respondents was 5.3 (± 1.3) minutes. Among the participants, 63.64% experienced effective communication, 66% were adherent and 34% were non-adherent to medication. Among the respondents with effective communication, 92.5% were adherent to medication. On the contrary, among the respondents with ineffective communication, 80.4% were non-adherent. Results: Duration of consultation had significant association with adherence to hypertension treatment (p<0.001). Association between communication and adherence to medication was highly significant (p<0.001). Binary logistic regression revealed that respondents were 3.23 times more adherent to medication with favorable response to the item- ‘Doctor gave me as much information as I wanted’ (p = 0.041); and 10.24 times with favorable response to the item- ‘Doctor checked to be sure that I understood everything’(p=0.006). Patients’ faithfulness in carrying out prescription and proscriptions correctly, depends on the adequacy and accuracy of patient’s knowledge of what they were supposed to do and on their motivation. Conclusion: Thus, it is necessary to formulate interventions to scale up communication skill of the physicians, and devise effective ways to educate patients on medication of chronic diseases. Further studies on characteristics of consultation to make it motivating and more effective may be conducted. Bangladesh Med Res Counc Bull 2018; 44: 145-151

scholarly journals Rebuild doctor–patient trust in medical service delivery in China

2020 ◽  
Vol 10 (1) ◽  
Author(s):  
Liang Du ◽  
Jia Xu ◽  
Xu Chen ◽  
Xuexue Zhu ◽  
Yu Zhang ◽  
...  
Keyword(s):  
Service Quality ◽  
Service Delivery ◽  
Structural Equation ◽  
Medical Service ◽  
Patient Communication ◽  
Service Satisfaction ◽  
Patient Trust ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
The Relationship

AbstractDoctor–patient trust is not strong in China, but studies examining this factor remain insufficient. The present study aimed to explore the effect of doctor–patient communication, medical service quality, and service satisfaction on patient trust in doctors. Five hundred sixty-four patients with tuberculosis participated in this cross-sectional study in Dalian, China. They completed questionnaires assessing socio-demographic characteristics, doctor–patient communication, medical service quality, service satisfaction and patient trust in medical staff. A structural equation model was applied to examine the hypotheses, and all the study hypotheses were supported: (1) doctor–patient communication, medical service quality and service satisfaction were positively associated with building doctor–patient trust; (2) service quality positively mediated the relationship between doctor–patient communication and trust; (3) medical service satisfaction positively mediated the relationship between doctor–patient communication and trust; (4) medical service satisfaction positively mediated the relationship between medical service quality and doctor–patient trust; and (5) medical service quality and service satisfaction were the positively sequential mediators between communication and doctor–patient trust. Based on these findings, improvements in doctor–patient communication, medical service quality, and service satisfaction are the important issues contributing to the rebuilding of doctor–patient trust in medical service delivery.

scholarly journals The association between the workload of general practitioners and patient experiences with care: results of a cross-sectional study in 33 countries

2020 ◽  
Vol 18 (1) ◽  
Author(s):  
Willemijn L. A. Schäfer ◽  
Michael J. van den Berg ◽  
Peter P. Groenewegen
Keyword(s):  
Job Satisfaction ◽  
General Practitioners ◽  
Cross Sectional Study ◽  
Patient Experiences ◽  
Work Hours ◽  
Multilevel Regression ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
Quality Aspects

Abstract Background The workload of general practitioners (GPs) and dissatisfaction with work have been increasing in various Western countries over the past decades. In this study, we evaluate the relation between the workload of GPs and patients’ experiences with care. Methods We collected data through a cross-sectional survey among 7031 GPs and 67,873 patients in 33 countries. Dependent variables are the patient experiences on doctor-patient communication, accessibility, continuity, and comprehensiveness of care. Independent variables concern the workload measured as the GP-reported work hours per week, average consultation times, job satisfaction (an indicator of subjective workload), and the difference between the workload measures of every GP and the average in their own country. Finally, we evaluated interaction effects between workload measures and what patients find important in a country and the presence of a patient-list system. Relationships were determined through multilevel regression models. Results Patients of GPs who are happier with their work were found to experience better communication, continuity, access, and comprehensiveness. When GPs are more satisfied compared to others in their country, patients also experience better quality. When GPs work more hours per week, patients also experience better quality of care, but not in the area of accessibility. A longer consultation time, also when compared to the national average, is only related to more comprehensive care. There are no differences in the relationships between countries with and without a patient list system and in countries where patients find the different quality aspects more important. Conclusions Patients experience better care when their GP has more work hours, longer consultation times, and especially, a higher job satisfaction.

scholarly journals Tuberculosis-related stigma and its determinants in Dalian, Northeast China: a cross-sectional study

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Xu Chen ◽  
Liang Du ◽  
Ruiheng Wu ◽  
Jia Xu ◽  
Haoqiang Ji ◽  
...  
Keyword(s):  
Social Support ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Northeast China ◽  
Severe Disease ◽  
Linear Regression Analysis ◽  
Patient Communication ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
Related Stigma

Abstract Background The stigma of tuberculosis (TB) poses a significant challenge to TB control because it leads to delayed diagnosis and non-adherence. However, few studies on TB-related stigma have been completed in China. The aim of the current study was to explore the status of TB-related stigma and its associated predictive factors among TB patients in Dalian, Northeast China. Methods An institution-based, cross-sectional survey was conducted among outpatients at Dalian Tuberculosis Hospital in Liaoning Province, Northeast China. Data were collected by using a questionnaire that measured TB-related stigma, treatment status, anxiety, social support, doctor-patient communication and so on. A multiple linear regression model was used to determine the predictors of TB-related stigma. Results A total of 601 eligible participants were recruited. The mean score for TB-related stigma was 9.07, and the median score was 10. The average scores for anxiety, social support and doctor-patient communication were 4.03, 25.41 and 17.17, respectively. Multiple linear regression analysis revealed that patients who were female (β = 1.19, 95% CI: 0.38–2.01, P < 0.05), had self-assessed moderate or severe disease (β = 1.08, 95% CI: 0.12–2.03 and β = 1.36, 95% CI: 0.03–2.70, respectively, P < 0.05), and had anxiety (β = 0.38, 95% CI: 0.30–0.46, P < 0.001) were more likely to have a greater level of TB-related stigma than their counterparts. However, a significantly lower level of TB-related stigma was observed in patients with good social support (β = − 0.25, 95% CI: − 0.33--0.17, P < 0.001) and doctor-patient communication (β = − 0.14, 95% CI: − 0.29--0.00, P < 0.05). Conclusions This study showed that stigma among TB patients was high. Targeted attention should be paid to female patients and patients with moderate or severe disease in TB stigma-related interventions. Moreover, the important role of social support and doctor-patient communication in reducing TB-related stigma should also be emphasized.

scholarly journals EFFECTS OF HEALTH-SEEKING BEHAVIOR ON COMPLIANCE OF LONG-TERM TREATMENT AMONG GLAUCOMA PATIENTS

2021 ◽  
pp. 13-18
Author(s):  
MIDHET NASIM ◽  
AMIR ZEB ◽  
SAMRIN KHAN
Keyword(s):  
Treatment Compliance ◽  
Term Treatment ◽  
Patient Communication ◽  
Health Seeking ◽  
Self Medication ◽  
Cross Sectional ◽  
Doctor Patient Communication ◽  
Long Term Treatment

Objectives: The objectives of the study were to determine the level of non-compliance with long-term glaucoma therapy in patients presenting in glaucoma department of Al-Shifa Trust Eye Hospital and to identify the health-seeking predictors affecting it. Methods: A cross-sectional study of 5 months was conducted on glaucoma patients who are taking follow-up visits in glaucoma department for 6 months or more. The level of compliance with glaucoma medication (dependent variable) was assessed through a scale at first and further transformed into binary variable afterward. Chi-square test of independence was used followed by logistic regression to find out the predictors of compliance. Results: A total of 200 patients participated in the study. Majority of them were from urban background (n=125, 62.5%) and were diagnosed with glaucoma 1–5 years (n=104, 52%) back. Almost 16.00% of patients were not giving follow-up on given appointment. Moreover, 10.00% were not taking proper medications and prescribed dosage of medications was not taken by 21.5%. Intraocular pressure was higher than normal limits in 13.00%. Self-medication (χ2 (df) =5.44(1), 0.01, OR=0.28 (0.09–0.81) and doctor-patient communication (χ2(df)=18.25(1), 0.03, OR= 2.27 (1.06– 4.86) were significant health-seeking predictors of glaucoma treatment compliance. Conclusion: Blindness due to glaucoma is an avoidable condition if underlying factors such as self-medication is discouraged and doctor-patient communication can be improved in the glaucoma department.

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