scholarly journals DIGITAL MANAGEMENT IN LARGER MUNICIPALITIES IN BOSNIA AND HERZEGOVINA

2019 ◽  
Vol 17 (30) ◽  
Author(s):  
Ismeta Mameledzija Demir
Keyword(s):  
Bosnia And Herzegovina ◽  
Web Sites ◽  
Privacy And Security ◽  
Digital Management ◽  
The World ◽  
Digital Governance ◽  
Banja Luka ◽  
The City ◽  
Insight Into ◽  
The Web

Numerous studies and research conducted in the world’sdeveloped countries have unambiguously confirmedthat the development and implementation of electronicmanagement and other electronic services have a directimpact on economic, social and political development.The global study “Digital Governance in MunicipalitiesWorldwide Survey“ (2014) explored digital managementin larger municipalities around the world. The researchassessed the performance of official municipalwebsites in the area of privacy and security, usefulness,content, service and civic and social engagement.This longitudinal study, conducted since 2003, is a constanteffort to evaluate the electronic management in themunicipality and to identify the best world practices. InBosnia and Herzegovina, the larger municipalities havebeen selected for the research, that is, those with morethan 30,000 inhabitants. Where there is no lower administrativeunit than the city (for example, Banja Luka),or where the city performs administrative affairs of themunicipality, the website of the city was surveyed. Thescoring system of the web sites in the work was takenfrom the mentioned study. The main goal is to providean insight into the state of electronic management in themajor municipalities in Bosnia and Herzegovina.

Web 2.0 and Beyond-Participation Culture on the Web

2009 ◽  
pp. 1537-1544
Author(s):  
August-Wilhelm Scheer
Keyword(s):  
World Wide Web ◽  
Web Sites ◽  
World Wide ◽  
Broad Band ◽  
Local Data ◽  
Server Side ◽  
The World ◽  
Long Time ◽  
Internet Connections ◽  
The Web

The emergence of what we call today the World Wide Web, the WWW, or simply the Web, dates back to 1989 when Tim Berners-Lee proposed a hypertext system to manage information overload at CERN, Switzerland (Berners-Lee, 1989). This article outlines how his approaches evolved into the Web that drives today’s information society and explores its full potentials still ahead. The formerly known wide-area hypertext information retrieval initiative quickly gained momentum due to the fast adoption of graphical browser programs and standardization activities of the World Wide Web Consortium (W3C). In the beginning, based only on the standards of HTML, HTTP, and URL, the sites provided by the Web were static, meaning the information stayed unchanged until the original publisher decided for an update. For a long time, the WWW, today referred to as Web 1.0, was understood as a technical mean to publish information to a vast audience across time and space. Data was kept locally and Web sites were only occasionally updated by uploading files from the client to the Web server. Application software was limited to local desktops and operated only on local data. With the advent of dynamic concepts on server-side (script languages like hypertext preprocessor (PHP) or Perl and Web applications with JSP or ASP) and client-side (e.g., JavaScript), the WWW became more dynamic. Server-side content management systems (CMS) allowed editing Web sites via the browser during run-time. These systems interact with multiple users through PHP-interfaces that push information into server-side databases (e.g., mySQL) which again feed Web sites with content. Thus, the Web became accessible and editable not only for programmers and “techies” but also for the common user. Yet, technological limitations such as slow Internet connections, consumer-unfriendly Internet rates, and poor multimedia support still inhibited a mass-usage of the Web. It needed broad-band Internet access, flat rates, and digitalized media processing to catch on.

Courts on the Web in Russia

E-Justice ◽  
2010 ◽  
pp. 196-203
Author(s):  
Alexei Trochev
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Public Awareness ◽  
Judicial System ◽  
Law Enforcement Agencies ◽  
The World ◽  
Judicial Administration ◽  
Lower Courts ◽  
Information And Communication ◽  
The Web

When the Internet reached Russia in the mid- 1990s, Russian judicial chiefs actively embraced the idea of having a solid presence of national judiciary on the Web. To judges, having court Web sites would improve public awarenessabout Russian courts and relieve overloaded court clerks from answering mundane questions about the location of courthouses, hours of work, schedule of hearings, court forms, and so on. However, the chronic underfinancing of Russian courts in the 1990s and the decentralized nature of the Russian judiciary made the creation and the maintenance of the lower courts’ Web sites much more sporadic. Improving public awareness about Russian courts is a priority for Russian judges, who increasingly issue impartial decisions yet atthe same time face growing public skepticism about judicial performance (Solomon, 2003, 2004; Trochev, 2006). As the growing number of studies of the information and communication technologies (ICT) in courthouses around the world show, computerized courts can both speed up the administration of justice and strengthen public trust in the judicial system (Bueno, Ribeiro, & Hoeschl, 2003; Dalal, 2005; Fabri & Contini, 2001; Fabri & Langbroek, 2000; Fabri, Jean, Langbroek, & Pauliat, 2005; Langbroek & Fabri, 2004; Oskamp, Lodder, & Apistola, 2004; Valentini, 2003; Malik, 2002). Indeed, as the recent research demonstrates, those who know something about the courts: either about court procedures or about court-ordered public policies, tend to trust the judiciary and to comply with court decisions (Baird, 2001; Gibson, Caldeira., & Baird, 1998; Kritzer & Voelker, 1998; Tyler & Mitchell, 1994; Tyler, Boeckmann, Smith, & Huo, 1997). This article focuses on the Web sites of Russian courts as the virtual gateways in the world of judicial administration (Trochev, 2002) and discusses challenges of adapting Russian court Web sites to the needs of various users of judicial system: judges themselves, law-enforcement agencies, actual litigants, general public and scholars (Toharia, 2003).

Standards for Web Services

2008 ◽  
pp. 47-86
Author(s):  
Bill Karakostas ◽  
Yannis Zorgios
Keyword(s):  
World Wide Web ◽  
Web Services ◽  
Web Sites ◽  
World Wide ◽  
Comprehensive Description ◽  
Business Services ◽  
Software Technology ◽  
The World ◽  
The Web

Chapter II presented the main concepts underlying business services. Ultimately, as this book proposes, business services need to be decomposed into networks of executable Web services. Web services are the primary software technology available today that closely matches the characteristics of business services. To understand the mapping from business to Web services, we need to understand the fundamental characteristics of the latter. This chapter therefore will introduce the main Web services concepts and standards. It does not intend to be a comprehensive description of all standards applicable to Web services, as many of them are still in a state of flux. It focuses instead on the more important and stable standards. All such standards are fully and precisely defined and maintained by the organizations that have defined and endorsed them, such as the World Wide Web Consortium (http://w3c. org), the OASIS organization (http://www.oasis-open.org) and others. We advise readers to visit periodically the Web sites describing the various standards to obtain the up to date versions.

Using Semantic Web Concepts to Retrieve Specific Domain Information from the Web

2011 ◽  
pp. 249-270
Author(s):  
Rafael Cunha Cardoso ◽  
Fernando da Fonseca de Souza ◽  
Ana Carolina Salgado
Keyword(s):  
Information Retrieval ◽  
World Wide Web ◽  
Semantic Web ◽  
Web Sites ◽  
World Wide ◽  
Specific Domain ◽  
New Concepts ◽  
The World ◽  
Domain Information ◽  
The Web

Currently, systems dedicated to information retrieval/extraction perform an important role on fetching relevant and qualified information from the World Wide Web (WWW). The Semantic Web can be described as the Web’s future once it introduces a set of new concepts and tools. For instance, ontology is used to insert knowledge into contents of the current WWW to give meaning to such contents. This allows software agents to better understand the Web’s content meaning so that such agents can execute more complex and useful tasks to users. This work introduces an architecture that uses some Semantic Web concepts allied to Regular Expressions (REGEX) in order to develop a system that retrieves/extracts specific domain information from the Web. A prototype, based on such architecture, was developed to find information about offers announced on supermarkets Web sites.

Official Tourism Web Sites and City Marketing

2011 ◽  
pp. 152-183 ◽  
Author(s):  
Pablo Díaz-Luque
Keyword(s):  
Web Sites ◽  
Marketing Mix ◽  
Marketing Strategies ◽  
The Internet ◽  
City Marketing ◽  
Large Cities ◽  
The World ◽  
Tourism Destinations ◽  
The Right ◽  
The City

Large cities are one of the most popular tourism destinations throughout the world. Business and leisure tourists visit these areas every year and before they travel there, they look for useful information on the Internet. This chapter analyses the tourism Web sites developed by Convention and Visitor Bureaus. These Web sites represent the official image of the city on the Internet and trough them tourism organizations can organize the marketing and mix strategy. The chapter studies the concept of a city as a tourism destination, the organizations that manage tourist activities, and the right marketing strategies to be developed on these official Web sites. The strategy begins with the market research to select the right marketing segments and it continues with the right actions from a marketing mix perspective. It means different options in terms of product-destination exhibition, price policies, commercialization, and communication actions.

Googling the Web

2020 ◽  
pp. 143-158
Author(s):  
Chris Bleakley
Keyword(s):  
Web Sites ◽  
World Wide ◽  
Search Algorithm ◽  
Internet Usage ◽  
Web Pages ◽  
The World ◽  
Set Up ◽  
Recommender Algorithm ◽  
A Company ◽  
The Web

Chapter 8 explores the arrival of the World Wide Web, Amazon, and Google. The web allows users to display “pages” of information retrieved from remote computers by means of the Internet. Inventor Tim Berners-Lee released the first web software for free, setting in motion an explosion in Internet usage. Seeing the opportunity of a lifetime, Jeff Bezos set-up Amazon as an online bookstore. Amazon’s success was accelerated by a product recommender algorithm that selectively targets advertising at users. By the mid-1990s there were so many web sites that users often couldn’t find what they were looking for. Stanford PhD student Larry Page invented an algorithm for ranking search results based on the importance and relevance of web pages. Page and fellow student, Sergey Brin, established a company to bring their search algorithm to the world. Page and Brin - the founders of Google - are now worth US$35-40 billion, each.

Identifying Knowledge Values and Knowledge Sharing Through Linguistic Methods

2008 ◽  
pp. 340-356
Author(s):  
June Tolsby
Keyword(s):  
Knowledge Sharing ◽  
Web Sites ◽  
Communication Theory ◽  
Practice Theory ◽  
Web Pages ◽  
Work Attitude ◽  
Organizational Behaviour ◽  
The World ◽  
Linguistic Methods ◽  
The Web

How can three linguistical methods be used to identify the Web displays of an organization’s knowledge values and knowledge-sharing requirements? This chapter approaches this question by using three linguistical methods to analyse a company’s Web sites; (a) elements from the community of practice theory (CoP), (b) concepts from communication theory, such as modality and transitivity, and (c) elements from discourse analysis. The investigation demonstrates how a company’s use of the Web can promote a work attitude that actually can be considered as an endorsement of a particular organizational behaviour. The Web pages display a particular organizational identity that will be a magnet for some parties and deject others. In this way, a company’s Web pages represent a window to the world that need to be handled with care, since this can be interpreted as a projection of the company’s identity.

E-Service Provision by New Zealand Local Government

2011 ◽  
pp. 718-725 ◽  
Author(s):  
J. Paynter
Keyword(s):  
Information Technology ◽  
New Zealand ◽  
Local Government ◽  
Web Sites ◽  
Service Provision ◽  
Local Governments ◽  
The Internet ◽  
Government Services ◽  
The World ◽  
The Web

Historically, information and services can only be obtained through narrow, one to one, phones, and agency-specific shop fronts (Caffrey, 1998). Information technology, especially the Internet, opens possibilities of using methods to distribute information and deliver services on a much grander scale. The Internet provides a foundation for a variety of communications media. The Web is one of the most important media built upon the Internet. It can be accessed from almost anywhere in the world by means of computers and electronic devices; it is possible to elicit more information, establish platforms for online payment, online consultation and e-voting. Security concerns can be overcome by data-authentication technologies. It can deliver government services and encourage greater democracy and engagement from citizens. Governments around the world are exploring the use of Web-based information technology (Grönlund, 2002). Attention has focused on the design and delivery of portals as a major component of government electronic service infrastructures. The N.Z. government portal site (http://www.govt.nz/en/home/) or the Local Government Online Ltd (LGOL) Web site, (www.localgovt.co.nz/AboutCouncils/Councils/ByRegion/) are examples. Since the mid-1990s governments have been tapping the potential of the Internet to improve and governance and service provision. “In 2001, it was estimated that globally there were well over 50,000 official government Web sites with more coming online daily. In 1996 less than 50 official government homepages could be found on the world-wide-Web” (Ronaghan, 2002). Local governments are faced with growing demands of delivering information and services more efficiently and effectively and at low cost. Along with the rapid growth of technological developments, people demand high quality services that reflect their lifestyles and are accessible after normal office hours from home or work. Thus, the goals of delivering electronic government services are to simplify procedures and documentation; eliminate interactions that fail to yield outcomes; extend contact opportunities (i.e., access) beyond office hours and improve relationships with the public (Grönlund, 2002). Having an effective Web presence is critical to the success of local governments moving to adopt new technologies. Of equal importance is the evaluation of Web sites using different manual and automated methodologies and tools. In this study an evaluation of local authority Web sites was conducted to gain a practical understanding of the impact of the Internet on local governments in New Zealand using a tailor-made model specific to local governments. Issues studied focused on the information and services provided by the local authority Web sites. What is more important is whether the local government operations can or are able to support the expectations for speed, service, convenience, and delivery that the Web creates. Through identification of best practice Web sites and a set of evaluation methods and tools, this paper will provide a set of design guidelines to local authorities that would benefit and better meet the needs of their local communities.

Courts on the Web in Russia

2011 ◽  
pp. 260-264 ◽  
Author(s):  
A. Trochev
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Public Awareness ◽  
Judicial System ◽  
Law Enforcement Agencies ◽  
The World ◽  
Judicial Administration ◽  
Lower Courts ◽  
Information And Communication ◽  
The Web

When the Internet reached Russia in the mid-1990s, Russian judicial chiefs actively embraced the idea of having a solid presence of national judiciary on the Web. To judges, having court Web sites would improve public awareness about Russian courts and relieve overloaded court clerks from answering mundane questions about the location of courthouses, hours of work, schedule of hearings, court forms, and so on. However, the chronic underfinancing of Russian courts in the 1990s and the decentralized nature of the Russian judiciary made the creation and the maintenance of the lower courts’ Web sites much more sporadic. Improving public awareness about Russian courts is a priority for Russian judges, who increasingly issue impartial decisions yet at the same time face growing public skepticism about judicial performance (Solomon, 2003, 2004; Trochev, 2006). As the growing number of studies of the information and communication technologies (ICT) in courthouses around the world show, computerized courts can both speed up the administration of justice and strengthen public trust in the judicial system (Bueno, Ribeiro, & Hoeschl, 2003; Dalal, 2005; Fabri & Contini, 2001; Fabri & Langbroek, 2000; Fabri, Jean, Langbroek, & Pauliat, 2005; Langbroek & Fabri, 2004; Oskamp, Lodder, & Apistola, 2004; Valentini, 2003; Malik, 2002). Indeed, as the recent research demonstrates, those who know something about the courts: either about court procedures or about court-ordered public policies, tend to trust the judiciary and to comply with court decisions (Baird, 2001; Gibson, Caldeira., & Baird, 1998; Kritzer & Voelker, 1998; Tyler & Mitchell, 1994; Tyler, Boeckmann, Smith, & Huo, 1997). This article focuses on the Web sites of Russian courts as the virtual gateways in the world of judicial administration (Trochev, 2002) and discusses challenges of adapting Russian court Web sites to the needs of various users of judicial system: judges themselves, law-enforcement agencies, actual litigants, general public and scholars (Toharia, 2003).

A Proposed Template for the Evaluation of Web Design Strategies

2009 ◽  
pp. 293-317 ◽  
Author(s):  
Dimitrios Xanthidis ◽  
David Nicholas ◽  
Paris Argyrides
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Web Design ◽  
International Literature ◽  
Design Strategies ◽  
The World ◽  
The Subject ◽  
Work Done ◽  
The Web

This chapter is the result of a two years effort to design a template aiming at standardizing, as much as such a task is feasible, the evaluation of Web sites. It is the product of a few publications in international conferences and journals. A thorough review of the international literature on the subject led the authors to conclude there is a very large number of opinions, thoughts and criteria from different professionals involved, directly or indirectly, with the process of designing a good Web site. To make matters even more complicated there are a number of different terms used by various scholars, scientists and professionals around the world that often refer to similar, if not the same, attributes of a Web site. However, it seems that all these differences could boil down to a systematic approach, here called evaluation template, of 53 points that the design strategies of the Web sites should be checked against. This template was tested on a significant number (232) of Web sites of Greek companies and proved it can be used to evaluate the quality of Web sites not only by technology experts but by non-experts alike. The evaluation template, suggested here, is by no means the solution to the problem of standardizing the process of evaluating a Web site but looking at other work done on the subject worldwide it is a step ahead.

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