scholarly journals A TOTAL QUALITY MANAGEMENT APPROACH TO CIVIL ENGINEERING CONSULTING

2012 ◽  
Vol 15 (1) ◽  
Author(s):  
G.A.L. Ambrose ◽  
S.J. Claasen
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Civil Engineering ◽  
Management Approach ◽  
Total Quality ◽  
Engineering Consulting

scholarly journals Influence of Total Quality Management on Students’ Academic Achievement in Public Secondary schools in Ifakara Town Council

2021 ◽  
Vol 3 (1) ◽  
pp. 158-171
Author(s):  
Joy Kakingo ◽  
Chrispina Lekule
Keyword(s):  
Academic Achievement ◽  
Quality Management ◽  
Secondary Schools ◽  
Total Quality Management ◽  
Management Approach ◽  
Educational Goals ◽  
Research Approach ◽  
Total Quality ◽  
Town Council ◽  
Educational Stakeholders

The issue of quality education has become one of the major concerns among government leaders, policymakers and various educational stakeholders. Yet, the application and usefulness of Total Quality Management (TQM) in public secondary schools in Tanzania has remained vague and at times problematic. This study examined the benefits of implementing TQM for the improvement of students’ academic achievement in public secondary schools. For the purpose of this study, Total Quality Management refers to a management approach in which the school's departments, resources and activities are deliberately organized to improve quality and achieve pre-determined educational goals. In conducting this study, a mixed research approach with the convergent parallel design was adopted. Data was collected through interviews and open-ended questionnaires involving 112 respondents from four public secondary schools in Ifakara Town Council, Morogoro, Tanzania. The findings indicate that TQM improves classroom instruction, contributes to employees’ continuous improvement and promotes teamwork among organization departments. Likewise, the findings indicate that TQM enhances good leadership and encourages goal setting in the organization which leads to students’ academic achievement. The paper concludes with recommendations on the interventions to be adopted as a means of promoting the effectual implementation of TQM in public secondary schools. Heads of schools as key implementers of TQM are encouraged by this study to utilize the available resources to promote quality services as well as establishing a model for TQM implementation for students’ academic achievement

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