scholarly journals Integrated performance management model of a company using an analytical hierarchy process

2020 ◽  
Vol 14 (1) ◽  
pp. 1-19
Author(s):  
Jelena Tadić ◽  
Milan Mihajlović

The aim of this paper is to test the application of an integrated performance management model on the example of a manufacturing company in the field of food industry in Serbia. The proposed model integrates performance quantification (objective and subjective) on the one hand, and performance improvement, on the other. Objective variables are presented in the form of cost and time dimensions, while analytical hierarchical process (AHP) was used to quantify subjective variables. The research results provide insight into the achieved and optimal performance of the company, which provides a basis for further performance improvements.

Author(s):  
Atikah Aghdhi Pratiwi

Purpose: Improve company’s performance by capturing critical knowledges of employee in each Department. Design/methodology/approach: Knowledge audit is used to capture the knowledge database, and Analytical Hierarchy Process (AHP) is used to obtain critical knowledge. Findings: The results show that there are 30 points knowledges with 3 critical knowledges in the Department of Production. Research limitations/implications: The study focused only on E-Print product, especially for Department of Production. Practical implications: Knowledge is one of intangible assets in a company. Aligning knowledge with performance management system will support the company to achieve it’s goaals and the sustainability of the company.   Paper type: This paper can be categorized as case study paper.


2019 ◽  
Vol 68 (8) ◽  
pp. 1493-1509
Author(s):  
Victor Meyer Jr ◽  
Diórgenes Falcão Mamédio ◽  
Alechssandra Ressetti Oliveira ◽  
Natália Brasil Dib

Purpose Understanding social organisations requires considerable effort because of their complex reality. The purpose of this paper is to analyse the performance and amateur form of management of an organisation of scavengers, with significant results for society. Design/methodology/approach This study is a qualitative in-depth case study. Data were collected through ethnographic interviews, non-participant observation and document analysis. The association of scavengers in question was identified as being strongly representative of the 23 similar associations in Curitiba. The city is the first Brazilian capital to create conditions for direct disposal of selective waste collected by waste pickers, as recommended by the National Solid Waste Policy. Findings Three main aspects of evidence are highlighted in the proposed model: unique features, performance management and multiplicity of practices. The findings showed a strong presence of utilitarian behaviour due to the need of the members of the organisation to generate income for survival, forcing social and environmental concerns into the background. The combination of community values, informal practices, collective learning and amateur management has had a positive effect on the social organisation’s performance. Social implications The outcomes were identified for individuals, the community and society by contributing to social inclusion, economic growth and environmental care. Originality/value The differentiated approach lies in the convergence between performance and amateur management in social organisations, with relevant environmental, economic and social results. A model is proposed to demonstrate the complex relationship between unique features, multiplicity of practices and performance with regard to the amateur management analysed in this study.


Author(s):  
Graham Millington

National culture influences the experience of continuous learning for individuals; this has implications for how the multinational organization might support continuous learning and consequent behavioral change. The chapter examines these influences through the comparative frameworks of national culture developed by Hofstede ( 1980 ; 2001 ) and in the GLOBE project (House, Hanges, Javidan, Dorfman, & Gupta, 2004). What cultural differences mean for the objectives and management of continuous learning is explored by contrasting job competence and performance management in Confucian Asia (e.g., China and Japan) with that of Anglo societies such as Great Britain and the United States. Insight into how multinational firms might support continuous learning and behavioral change is offered. To be effective in a fast-evolving, global environment, firms must strike a balance between consistency of global imperatives and adaptation to local needs.


Author(s):  
M. Ilangkumaran ◽  
S. Kumanan

This paper focuses on the use of Fuzzy Analytic Hierarchy Process (FAHP) and VlseKriterijumska Optimizacija I Kompromisno Resenje in Serbian (VIKOR) to select an optimum maintenance strategy for a textile industry. In the proposed methodology, first the weight of each criterion is calculated by using improved AHP with fuzzy set theory to overcome the problems of unbalanced scale of judgments, uncertainty and imprecision in the pair-wise comparison process and then the VIKOR method is applied to compensate the imprecise ranking of the AHP in the selection of maintenance strategy. The real case study is conducted for a textile industry to illustrate the utilization of the proposed model for the maintenance strategy selection problem. Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) is applied to make sure that the result of the proposed model can be acceptable. A sensitivity analysis is also conducted to show the validity of the proposed model. The paper gives an insight into multi criteria decision-making (MCDM) techniques to select an optimum maintenance strategy for a process industry using a case study.


2015 ◽  
Vol 27 (3) ◽  
pp. 467-585 ◽  
Author(s):  
Feng-Chung Chang ◽  
Tzong-Ru (Jiun-Shen) Lee ◽  
Szu-Wei Yen

Purpose – The purpose of this paper is to develop a model not only for determining the key factors in selecting optimal international express suppliers, but also for extracting the priority strategic suggestions of management for international express suppliers. Design/methodology/approach – The proposed model comprises two parts. The first part identifies suitable criteria for evaluating international express supplier by reviewing studies from 1989 to 2009, after which the fuzzy analytic hierarchy process (AHP) is applied to determine the relative weights of the criteria. The second part adopts grey relational analysis to extract five priority managing strategies from which 16 strategies are developed based on three concern factors derived from the first part. Findings – The results show customers’ top three concerns when selecting international express companies. In addition, the results show the five priority strategic suggestions to international express suppliers. Research limitations/implications – The research has two major limitations. First, this study was conducted using a sample of companies operating in Taiwan. Thus, other countries such as Japan and South Korea should be examined in future research. Second, this study focuses on the application of fuzzy AHP techniques to identify key selection criteria and service strategies of international express suppliers. Other important aspects, such as performance evaluation and performance prediction in the selection of international express suppliers, were not involved in this study because of the limited research scope. Originality/value – The proposed model helps international express suppliers enhance their competitiveness and raise their customers’ satisfaction.


2020 ◽  
Vol 27 (3) ◽  
Author(s):  
Juliane Carolina Galiotto ◽  
Ricardo Augusto Cassel

Abstract The present work has as main objective the development and presentation of a model for supplier’s evaluation. The proposed model includes the criteria of the lean concept and provides a comprehensive analysis for decision-making in the area of supplies. The work involved 05 steps: (i) identify and select the main criteria for lean suppliers management; (ii) perform the weighting of criteria using the AHP (Analytic Hierarchy Process); (iii) define the indicators to be used for the suppliers analysis in every sub-criteria; (iv) calculate the relative weight of each indicator through the analysis of interdependence between the sub-criteria and indicators; (v) testing partially the model through the application of the same in a product group in the reality of a company. The main contribution of this paper is to propose a model that combines the method AHP (Analytic Hierarchy Process) used for multiple criteria decision-making method with QFD (Quality Function Deployment) able to translate these criteria in guidelines for the supply management. From a practical point of view, the importance of this article is to present a relatively simple model for the systematization of building supply indicators. The obtained results recommend the use of this template.


2017 ◽  
Vol 28 (2) ◽  
pp. 163
Author(s):  
Lars Henning

At Copenhagen International School of Performing Arts, English is the Lingua Franca (ELF) of artistic exploration. With a non-conformist approach to the use of ELF, highlighting a body-mind insight into the language over correctness, a latent, expressive potential of ELF is explored through a psycho-physical training. The predominant technique is Movement Psychology (Laban/Malmgren), which examines the interdependence between, on the one hand, text, language, and narrative and, on the other, the embodiment of the Jungian unconscious.The paper analyses the process and the methods of staging the production entitled Re: ORESTES, based on Mee’s play Orestes 2.0, applying the described methodological exploration. The play was rewritten and remoulded by the performers throughout a rehearsal process, which focused on interlacing the performers’ highly diverse cultural horizons (Gadamer) in a common mega-text, in an attempt to fuse the familiar with the alien, the personal with the collective, and to channel, shape and articulate the material within ELF.The paper details two different examples of this transformative remoulding process. One actor wrote a completely new text, which was performed in the heightened style of "the Queen’s English". Another actor performed a part in a poly-glottal combination of Ancient and Modern Greek (her mother tongue) and ELF. In this process, both performers sought to transcend the preconceived limitations of their individual cultural horizons as well as of the English language.


2012 ◽  
Vol 1 (1) ◽  
Author(s):  
Pheni Chalid

Trust in business is a fundamental element within capital and business success. Businesses need social interaction and networking. Hierarchical mechanism in the corporation, on the one hand aims to streamline the corporate performance targets in the pursuit of profit, but on the other hand there is the critical issue of how the relationship between the shareholders or the investors in monitoring the performance and behavior management in running the company. The problems is simply to look for answers from the existence of a contract containing agreements and management job descriptions, so that the irregularities that occurred outside the context of the contract will be consequential sanctions. The problem is, if then the existence of the contract will streamline the monitoring of behavior and performance management, which all it really comes down to mutual trust relationship, between management and shareholders.DOI: 10.15408/sjie.v1i1.2594


2017 ◽  
Vol 28 (2) ◽  
pp. 164
Author(s):  
Lars Henning

At Copenhagen International School of Performing Arts, English is the Lingua Franca (ELF) of artistic exploration. With a non-conformist approach to the use of ELF, highlighting a body-mind insight into the language over correctness, a latent, expressive potential of ELF is explored through a psycho-physical training. The predominant technique is Movement Psychology (Laban/Malmgren), which examines the interdependence between, on the one hand, text, language, and narrative and, on the other, the embodiment of the Jungian unconscious.The paper analyses the process and the methods of staging the production entitled Re: ORESTES, based on Mee’s play Orestes 2.0, applying the described methodological exploration. The play was rewritten and remoulded by the performers throughout a rehearsal process, which focused on interlacing the performers’ highly diverse cultural horizons (Gadamer) in a common mega-text, in an attempt to fuse the familiar with the alien, the personal with the collective, and to channel, shape and articulate the material within ELF.The paper details two different examples of this transformative remoulding process. One actor wrote a completely new text, which was performed in the heightened style of "the Queen’s English". Another actor performed a part in a poly-glottal combination of Ancient and Modern Greek (her mother tongue) and ELF. In this process, both performers sought to transcend the preconceived limitations of their individual cultural horizons as well as of the English language.


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