scholarly journals Personality traits and emotional intelligence among health care professionals in a tertiary hospital

2020 ◽  
Vol 12 (2) ◽  
pp. 31-37
Author(s):  
Sadique Kwajaffa Pindar ◽  
Victor Chidi Onyencho ◽  
Anthony Ali Mshelia ◽  
Mohammed Mukhtar Yerima ◽  
Umar Baba Musami
Keyword(s):  
Health Care ◽  
Emotional Intelligence ◽  
Personality Traits ◽  
Health Care Professionals ◽  
Tertiary Hospital

scholarly journals Surveillance, anticipation and firefighting: Perspectives of patient safety from a New Zealand case study

2020 ◽  
Author(s):  
J Wailling ◽  
Brian Robinson ◽  
M Coombs
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
New Zealand ◽  
Health Care Professionals ◽  
Nuclear Power ◽  
High Reliability ◽  
Health Care Systems ◽  
Tertiary Hospital ◽  
Structured Interviews

© 2018 John Wiley & Sons Ltd Aim: This study explored how doctors, nurses and managers working in a New Zealand tertiary hospital understand patient safety. Background: Despite health care systems implementing proven safety strategies from high reliability organisations, such as aviation and nuclear power, these have not been uniformly adopted by health care professionals with concerns raised about clinician engagement. Design: Instrumental, embedded case study design using qualitative methods. Methods: The study used purposeful sampling, and data was collected using focus groups and semi-structured interviews with doctors (n = 31); registered nurses (n = 19); and senior organisational managers (n = 3) in a New Zealand tertiary hospital. Results: Safety was described as a core organisational value. Clinicians appreciated proactive safety approaches characterized by anticipation and vigilance, where they expertly recognized and adapted to safety risks. Managers trusted evidence-based safety rules and approaches that recorded, categorized and measured safety. Conclusion and Implications for Nursing Management: It is important that nurse managers hold a more refined understanding about safety. Organisations are more likely to support safe patient care if cultural complexity is accounted for. Recognizing how different occupational groups perceive and respond to safety, rather than attempting to reinforce a uniform set of safety actions and responsibilities, is likely to bring together a shared understanding of safety, build trust and nurture safety culture.

A Retrospective Study of Pediatric Medication Errors in Saudi Arabia

2019 ◽  
pp. 001857871988231
Author(s):  
Oluwaseun Egunsola ◽  
Sheraz Ali ◽  
Dalal S. Al-Dossari ◽  
Rahsid Hamoud Alnajrani
Keyword(s):  
Health Care ◽  
Saudi Arabia ◽  
Retrospective Study ◽  
Medication Errors ◽  
Health Care Professionals ◽  
Pediatric Population ◽  
Tertiary Hospital ◽  
Pediatric Care ◽  
Common Drug ◽  
Transcription Error

Background: The peculiarities of medication errors (MEs) among the pediatric population in the Middle East have not been adequately explored. In this study, we describe the MEs reported at the largest tertiary hospital in Saudi Arabia. Methods: This study is a retrospective analysis of MEs reported by health care professionals at a large tertiary hospital in Saudi Arabia between 2015 and 2016. Results: There were a total of 9123 MEs involving 84 different medications. In total, 109 382 drugs were ordered. Thus, 8.3 MEs per 100 prescriptions were reported during the study period. Thirty-nine errors (0.4%) reached the patient, but did not cause any harm. Transcribing errors accounted for more than half of the MEs (n = 4856, 53.2%). Physicians were the least likely to report an ME (n = 159, 1.7%), whereas pharmacists reported more MEs than any other health care professional (n = 4924, 54%). The most common drug causes of MEs were paracetamol, salbutamol, and amoxicillin, which accounted for 21.0%, 16.6%, and 12.4% of MEs, respectively, over the study period. Conclusions: Medication errors are common in pediatric care, especially for drugs such as paracetamol and amoxicillin that are frequently prescribed. Transcription error was common in this study and is more likely to be reported by pharmacists.

Prevalence of Bullying among Nurses in a Tertiary Hospital, Bangalore

2019 ◽  
Vol 9 (1) ◽  
pp. 8-12
Author(s):  
Cency Baburajan ◽  
Sakthi Arasu ◽  
Ramesh Naveen
Keyword(s):  
Health Care ◽  
Health Care Professionals ◽  
Tertiary Care ◽  
Tertiary Hospital ◽  
Workplace Stress ◽  
Work Place ◽  
Care Hospital ◽  
Quality Healthcare ◽  
Negative Acts

Background: In the last decade, research conducted in different countries has shown that bullying in the health care sector especially among nurses is a widespread and serious problem. Bullying of nurses at workplace affects their quality of life, hinders delivery of quality healthcare and contributes to increase in workplace stress. So, this study was conducted to assess the prevalence of work place bullying among nurses working in a tertiary care hospital in Bangalore. Methods: This study was conducted among 300 staff nurses providing in-patient services in a tertiary health care hospital located in Bangalore. The required sample was selected utilizing the documents maintained in the office of Chief of Nursing Services and using computer generated random numbers. The data was collected using self-administered questionnaire which comprised of socio-demographic factors and Negative Acts Questionnaire-Revised. Results: Among the 297 respondents, 26.9% were victims of bullying in the past six months according to Negative Acts Questionnaire-Revised (NAQ-R). Among the participants who were bullied, those exposed to work-related bullying, person-related bullying and physical intimidation were 80%, 60% and 21.3% respectively. Conclusion: This study suggests existence of work place bullying among nurses which can adversely affect their performance as health care professionals and their quality of personal life.

scholarly journals Effect of soft skills and emotional intelligence of health-care professionals on burnout: a Lebanese cross-sectional study / Effekte von Soft Skills und emotionaler Intelligenz auf Burnout von Fachkräften im Gesundheitswesen: eine Querschnittsstudie aus dem Libanon

2021 ◽  
Vol 8 (1) ◽  
pp. 112-124
Author(s):  
Micheline Sleiman Semaan ◽  
Jana Pierre Abdallah Bassil ◽  
Pascale Salameh
Keyword(s):  
Health Care ◽  
Emotional Intelligence ◽  
Health Care Professionals ◽  
Soft Skills ◽  
Maslach Burnout Inventory ◽  
Cross Sectional Study ◽  
Sectional Study ◽  
Cross Sectional ◽  
Mood Scale ◽  
North And South

Abstract Objectives The main objective of this study is to assess the effect of soft skills and emotional intelligence on burnout among health-care professionals in Lebanon. Materials and methods A cross-sectional study was conducted among health-care professionals working all over Lebanon for a period of 3 months starting from March till June 2021. In total, 324 out of 345 contacted health-care professionals responded. The survey was anonymous and administered via social networks as a link to an electronic form. The study included general sociodemographic questions and validated scales to measure emotional intelligence (Trait Meta-Mood Scale [TMMS-24]), burnout (Maslach Burnout Inventory for Health Services Survey [MBI-HSS]), and soft skills. Results Higher burnout was associated with lower soft skills (β = −0.137). Job satisfaction was negatively associated with burnout (β = −8.064). Nurses had higher burnout levels than dentists, radiologists, midwives, nutritionists, psychotherapists, and speech therapists (β = −4.595). Also, people working in Baalbek, Akkar, Beqaa, North and South had lower burnout levels compared to those working in Beirut (β = −9.015). As for emotional intelligence, no statistically significant association was found with burnout (P = 0.116). Conclusion This study showed that soft skills and emotional intelligence can affect job burnout. Additional research should be conducted in order to support our findings.

scholarly journals The role of Emotional Intelligence in health care professionals burnout

2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
R Arnone ◽  
M I Cascio ◽  
I Parenti
Keyword(s):  
Health Care ◽  
Emotional Intelligence ◽  
Health Professionals ◽  
Health Care Professionals ◽  
Protective Factor ◽  
Healthcare Professionals ◽  
Self Report ◽  
Length Of Service ◽  
The Relationship

Abstract The purpose of this study is to explore the relationship between Emotional Intelligence (EI) and burnout in health care professionals. More specifically, this survey has the purpose of demonstrating the role of EI as a protective factor against the risk of burnout. Health professionals (doctors, nurses, and other caregivers) composed the sample. Health care professionals were invited to complete the following tests: Self Report Emotional Intelligence Test (Schutte et al., 1998; it. ad. Craparo, et al.[35]); Link Burnout Questionnaire,LBQ; Other variables, such as gender, lenght of service (years of professional experience) and organizational department. Major results of this survey underline the relationship between EI and burnout. More specifically, there is a negative and significant correlation between burnout and Emotional Intelligence. Moreover, burnout varies depending on length of service: burnout increases between 5 and 10 years of experience and decreases over 10 years. Indeed, burnout is differently expressed amongst healthcare professionals: more specifically, Psycho-physical exhaustion, Detriment of the relationships and Burnout (total score) impact physician (doctors) more than other investigated health professionals. These findings seem to suggest the opportunity to improve Emotional Intelligence abilities through specific training programs, useful to promote the ability to cope with stress and to enrich the relationships in the workplace. Key messages Burnout is more diffuse among health professionals working in emergency departments. Emotional intelligence has the role to cope with burnout.

Boosting Job Satisfaction Through Emotional Intelligence: A Study on Health Care Professionals

2021 ◽  
pp. 097206342110352
Author(s):  
Shalini Srivastava ◽  
Richa Misra ◽  
Deepti Pathak ◽  
Poonam Sharma
Keyword(s):  
Job Satisfaction ◽  
Health Care ◽  
Emotional Intelligence ◽  
Health Care Professionals ◽  
Service Industry ◽  
Care Service ◽  
Health Care Service ◽  
Quality Health Care ◽  
Quality Health ◽  
The Relationship

Emotional intelligence (EI) is possibly one of the most studied psychological factors of the twenty-first century. EI is very much relevant in service industry particularly in management, academics, life sciences or psychology. The purpose of the empirical study is to test the relationship between the defined constructs of EI and job satisfaction ( JS) amongst health care professionals of Delhi NCR region of India. It further tried to understand whether gender moderates the EI and JS relationship. Structured survey was used to solicit response from 260 health care professionals comprising doctors and nurses belonging to different hospitals of Delhi NCR region. Standardised instruments were used to assess the data. Linear and moderated regression were used to test hypotheses developed. The findings suggest that EI constructs significantly impact the level of JS among health care professionals. The result of moderated regression suggested that the relationship of EI and JS is significantly moderated by gender. The construct of EI is relevant in providing high quality health care service delivery to the patients.

scholarly journals Evaluation of Emotional Intelligence among Students of Nursing College, Nagpur

2017 ◽  
Vol 4 (4) ◽  
Author(s):  
Dr Jayashree Joshi ◽  
Dr. Amishi Arora ◽  
Dr. Anita Rama Kahar ◽  
Dr. Usha Radke ◽  
Dr. Kaveri Talvekar
Keyword(s):  
Health Care ◽  
Emotional Intelligence ◽  
Nursing Students ◽  
Health Care Professionals ◽  
Cognitive Skills ◽  
Soft Skills ◽  
Total Sample ◽  
Physical And Mental Health ◽  
Cross Sectional ◽  
Nursing College

Context: Development of Nation depends upon the healthy society and the health of the society is in the hands of the health care professionals. Nursing is one of the health care professions which is focused on the care of not only the individuals but their families and communities also. It is the hardest and most emotionally drained profession which requires good physical and mental health. For this, they should be well equipped with soft skills also. Emotional Intelligence is one of the most important soft skills they should be equipped with. Aim: To evaluate the Emotional Intelligence among students of Nursing College, Nagpur. Setting and Design: A cross sectional study was designed. Methods and Material: The total sample size was 260 from VSPM college of Nursing. The tool used to measure the Emotional Intelligence was Emotional Intelligence Inventory, EII-MM by Dr S K Mangal and Mrs. Shubhra Mangal. Statistical Analysis used: Scoring was done with the help of the provide key. The data was calculated using MS –excel and analysis was done. Results: The overall Emotional Intelligence of the nursing students was average to poor. Conclusion: As the sample selected was budding nurses, they should have very Good Emotional intelligence. So training should be provided to improve it. In the selection criteria for admission to nursing profession, non cognitive skills should also be given importance with academic scoring.

scholarly journals Surveillance, anticipation and firefighting: Perspectives of patient safety from a New Zealand case study

2020 ◽  
Author(s):  
J Wailling ◽  
Brian Robinson ◽  
M Coombs
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
New Zealand ◽  
Health Care Professionals ◽  
Nuclear Power ◽  
High Reliability ◽  
Health Care Systems ◽  
Tertiary Hospital ◽  
Structured Interviews

© 2018 John Wiley & Sons Ltd Aim: This study explored how doctors, nurses and managers working in a New Zealand tertiary hospital understand patient safety. Background: Despite health care systems implementing proven safety strategies from high reliability organisations, such as aviation and nuclear power, these have not been uniformly adopted by health care professionals with concerns raised about clinician engagement. Design: Instrumental, embedded case study design using qualitative methods. Methods: The study used purposeful sampling, and data was collected using focus groups and semi-structured interviews with doctors (n = 31); registered nurses (n = 19); and senior organisational managers (n = 3) in a New Zealand tertiary hospital. Results: Safety was described as a core organisational value. Clinicians appreciated proactive safety approaches characterized by anticipation and vigilance, where they expertly recognized and adapted to safety risks. Managers trusted evidence-based safety rules and approaches that recorded, categorized and measured safety. Conclusion and Implications for Nursing Management: It is important that nurse managers hold a more refined understanding about safety. Organisations are more likely to support safe patient care if cultural complexity is accounted for. Recognizing how different occupational groups perceive and respond to safety, rather than attempting to reinforce a uniform set of safety actions and responsibilities, is likely to bring together a shared understanding of safety, build trust and nurture safety culture.

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