scholarly journals A Novel Software Tool to Generate Customer Needs for Effective Design of Online Shopping Websites

Author(s):  
Ashish K. Sharma ◽  
◽  
Sunanda Khandait
Author(s):  
Ashish K. Sharma ◽  
Sunanda Khandait

Albeit, online shopping has grown much recently, users' rate of satisfaction has declined due to the ineffective design of online shopping websites. Thus, the companies involved are craving for well-designed websites. Effective website design involves decision making and thus this paper considers Quality Function Deployment (QFD) as it is a strong decision-making tool. However, QFD uses crisp scoring approach that generates uncertainty and vagueness resulting in impreciseness and inconsistency in results. The issue can be addressed using fuzzy integration. QFD involves prioritization of Customer Needs (CNs) and Technical Requirements (TRs). However, the paper focuses on only CNs prioritization. Also, the existing software's lack the indispensable fuzzy support feature to handle the uncertainty and vagueness. Thus, the paper presents a novel fuzzy integrated customer needs prioritization software tool. The tool is built using Visual Basic Dot Net (VB.Net) and MS-Access. A real-life example is presented to demonstrate the viability of the software tool.


Author(s):  
Ashish K. Sharma ◽  
Sunanda Khandait

Albeit, online shopping has grown much recently, users' rate of satisfaction has declined due to the ineffective design of online shopping websites. Thus, the companies involved are craving for well-designed websites. Effective website design involves decision making and thus this paper considers Quality Function Deployment (QFD) as it is a strong decision-making tool. However, QFD uses crisp scoring approach that generates uncertainty and vagueness resulting in impreciseness and inconsistency in results. The issue can be addressed using fuzzy integration. QFD involves prioritization of Customer Needs (CNs) and Technical Requirements (TRs). However, the paper focuses on only CNs prioritization. Also, the existing software's lack the indispensable fuzzy support feature to handle the uncertainty and vagueness. Thus, the paper presents a novel fuzzy integrated customer needs prioritization software tool. The tool is built using Visual Basic Dot Net (VB.Net) and MS-Access. A real-life example is presented to demonstrate the viability of the software tool.


2018 ◽  
Vol 210 ◽  
pp. 04004 ◽  
Author(s):  
Pavel Dostrašil

Electronic cams are used for different manufacturing systems, but in terms of displacement diagrams, they have common characteristics. The emphasis is usually placed on maximum accuracy, minimum machine cycle time and the displacement diagram has a simple shape. This paper addresses a completely different case, which shows that the use of electronic cams is very diverse. An Omron’s electronic cam was used to control kinetic art sculptures. It was necessary to develop an implementation that would be able to accommodate a large number of very long and complex displacement diagrams. Some sculptures contained up to 147 interpolating axes and their programs took up to an hour. The proposal builds on the basic animation and designer’s demands, but it must comply with all the limits of the mechanism (maximum speed, torque, etc.). For this purpose, an independent software tool was developed. The final displacement diagram is composed from polynomial of the 5th order by defining the 0th, 1st, and 2nd derivatives at the key points. This method of design has proved to be very effective, and in addition, this implementation brought a significant saving of memory and reduction of computational complexity.


Author(s):  
Abeer S. Alkhalfan ◽  
Zainab W. Altheeb ◽  
Noor A. Alshamsi ◽  
Heba W. Alothman ◽  
Ibrahim Almarashdeh ◽  
...  

According to the fast-changing business environment nowadays, we have to be more effective and faster in responding to customers' needs to make them able to access products instantly. This can be done by designing an E-commerce web website for unused goods, which sells various fashions and goods to the customers. To implement an online shopping website, a virtual store on the Internet is needed which allows customers to seek products and select them from a catalog. The customer needs to fill some fields to order a specific product. The purpose of this paper is designing and implementation of the website of unused goods, which sells various fashions and goods to the customers, the good that will be for sale on the website are new unused goods which the customer couldn’t return to the store they buy from to any reason. The proposed system was developed using the Unified Modeling Language (UML), ASP.NET and Access.


Author(s):  
Rifqi Arief Adrianto, Et. al.

Corona Virus Disease-19 (Covid-19) pandemic is still ongoing until now. The spread of this virus is very dangerous because it can spread through droplets or the particles that come out from the nose and mouth. Based on these sentences, the spread of the virus has become risky, one of the activities is shopping online. Virus transmission can occur through delivery and receive stuff activities. The habit that occurs in public, often the stuff arrived at home indirectly sterilized. The purpose of the research is to develop a product that can sterilize the stuff with disinfectant automatically. This research for product development with Ergonomic Function Deployment (EFD) Method. In this method, the product concept is designed based on customer needs (voice of customer). Data of customer needs is obtained from the result of 100 respondents with an age range of 20-40 years who frequently online shopping. The product designed refers to the method used with the ergonomic principle after data is processed. The recommendation of product development from this research is a mini chamber. This product is a development of the chamber but its function is for spraying stuff from the outside of house. The procedure of this product is works automatically so the application of this product for customer can be easier.


2018 ◽  
Vol 7 (1) ◽  
pp. 90-95
Author(s):  
Madihah Sheikh Abdul Aziz ◽  
Gitte Lindgaard ◽  
Mohd Syarqawy Hamzah ◽  
T. W. Allan Whitfield

A goal of every designer is to create successful products for consumers. In creating a successful product, it is crucial for a designer to understand consumers’ perceptions of a product early in the design process. Nevertheless, design students lack the necessary data collection and user testing skills to support effective design decision-making. Consequently, their products might not be acceptable to the intended consumers and are thus likely to fail in the marketplace. For design students to acquire those skills, design curricula should incorporate statistical courses teaching the concepts of data and user testing. We addressed this challenge by developing an automated visual tool named DACADE, assisting design students to systematically collect and analyze data. This paper reports the theoretical implications discovered during the process from designing through to implementing and evaluating DACADE concerning the transfer of learning, the appropriateness of graphics used in a software tool, and user motivation in a learning environment.


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