scholarly journals Quality Model - Master Plan and DNA of an Information System

Author(s):  
Finne Auvo
Author(s):  
Norshima Humadi ◽  
Muhamad Sukor Jaafar ◽  
Melissa Shahrom ◽  
Siti Halijjah Shariff

Faculty of Business and Management – Student Activity Information System (FBM-SAIS) was developed with an aim to manage the student activity application process effectively through the Internet. This study was conducted to determine the managerial implications of FBM-SAIS implementation to FBM, UiTM Selangor by focusing on the manpower and financial impact, as well as to determine the direct effect of SAIS Service Quality on SAIS student satisfaction. This study proposed SAIS ServiceQuality as a higher-order factor in order to determine a direct effect of SAIS Service Quality on student satisfaction towards SAIS implementation. Interviews were conducted to identify the managerial implications of student activity application process before and after SAIS implementation. Meanwhile, the quantitative data was gathered from 94 SAIS users who were FBM students through e-survey and was analyzed by using SmartPLS 3.0. The interview results showed that the implementation of SAIS did have an impact on the Faculty, such as increasing staff productivity and reducing costs. Moreover, the PLS-SEM analysis results showed that SAIS Service Quality positively influenced student satisfaction towards FBMSAIS implementation. This study provides an empirical validation of the SAIS Service Quality Model in the context of Higher Education.


2017 ◽  
Vol 4 (01) ◽  
Author(s):  
Dewi Rahmayanti ◽  
Rachmadita Andreswari ◽  
Ridha Hanafi

Direktorat Metrologi merupakan instansi pemerintahan yang bergerak dibidang pelayanan masyarakat dalam melakukan pengujian alat ukur, takar, timbang, dan perlengkapannya (UTTP). Dalam melaksanakan tugas pokok yang tercantum dalam Peraturan Menteri Perdagangan Republik Indonesia (Permendagri) nomor 8/M-DAG/PER/2/2016 tentang Organisasi dan Tata Kerja Kementrian Perdagangan. Terdapat salah satu aktivitas utama yang dilakukan, yaitu program pasar tertib ukur yang bertujuan untuk meningkatkan citra pasar tradisional melalui kebenaran hasil pengukuran pada pelayanan perizinan dan non-perizinan. Hal ini dapat dicapai dengan adanya teknologi informasi yang digunakan Direktorat Metrologi melalui sistem informasi Pelayanan Satu Pintu (PSP) yang digunakan untuk pengelolaan data penerimaan layanan kemetrologian. Namun dalam sistem informasi yang ada saat ini belum dapat memenuhi seluruh kebutuhan pada aktivitas bisnis yang dilakukan, sehingga sebagian aktivitas harus dilakukan secara manual. Untuk memenuhi kebutuhan tersebut dan menyelaraskan antara aspek bisnis dengan aspek teknologi informasi, maka dibuat perancangan enterprise architecture dengan metode TOGAF ADM framework. The Open Group Architecture Framework (TOGAF) terdiri dari beberapa fase yang dijadikan guidelines dalam melakukan perancangan enterprise architecture, yaitu preliminary phase, architecture vision, business architecture, information system architecture, dan technology architecture. Dalam penelitian ini akan dibahas strategi bisnis dan infrastruktur Direktorat Metrologi khususnya fungsi kepegawaian dan keuangan. Dengan menggunakan framework TOGAF ADM dapat menghasilkan architecture blueprint sebagai bahan untuk menyusun IT master plan Direktorat Metrologi.


2011 ◽  
Vol 121-126 ◽  
pp. 4907-4911
Author(s):  
Hwa Young Jeong ◽  
Yoon Ho Kim

There are many researches about quality model for general system or information system. That is, it has necessary to know what the important criterion to system benefit is. However, it has lack to research of quality model in the area of embedded system. This article aimed to address quality model for embedded system. For this purpose, we construct each criteria from exist quality model, DeLone and McLean quality model for success information system. And we also depicted quality model network to consider the relation with influence between them.


2012 ◽  
Vol 157-158 ◽  
pp. 680-683
Author(s):  
Hwa Young Jeong ◽  
Yoon Ho Kim

This research aims to make a quality model for embedded system to consider special environment such as the development of adaptation with each system unit, work of interface between the units, and so on. For this process, we extract the attributes to fit on embedded system from DeLone and McLean’s IS model. Their model is not for embedded system but for information system. Therefore we delete and insert some attributes to correspond embedded system functions from their model. The proposed model has three qualities; system quality, information quality and operation quality in system design part, and we make the quality model to consider the relation of influence with each other.


2018 ◽  
Author(s):  
Iwan Prasetiawan

Rapid business development, supported by technological changes that are not less rapidly, cause the need for a strong alignment between business strategy or organization with the strategy InformationTechnology (IT) and Information System (IS) strategy as its supporter. IT Master Plan (ITMP) as an IT and IS strategy plan encompasses many aspects, including the aspects of the technology architecture, the roadmap for its implementation, and the supporting standards. This article offers a methodological analog of composing the IT Master Plan preparation.


Author(s):  
Marco Jr. N. Del Rosario ◽  
◽  
Ronnel A. Dela Cruz

Internship program intends to empower students with real-world knowledge, skills, and desirable attitudes by allowing them to gain hands-on experience. This study focuses on implementing lean management principles in developing a web-based information system that manages the data and processes undertaken by the students in their internship program. The system was developed using the Rapid Application Development (RAD) model which was divided into four main modules. These modules are for monitoring and supervision of the internship program. The system will help the coordinators to manage documents, the supervisor to give grades, the students to create a journal that will monitor progress, and the administrator to manage the system. To determine if the developed system is efficient and functional, trials were conducted utilizing test scenarios, test cases, and comparison table. The developed system was evaluated using a survey questionnaire based on ISO 25010 software quality model as to Product Quality. It obtained an overall mean of 4.32 with a standard deviation value of 0.666. This validates that the objectives of the study were met and achieved. Moreover, the system was able to reduce the cost and time spent from the previous process, which proves that it successfully integrated lean management principle in its design.


2018 ◽  
Author(s):  
Iwan Prasetiawan

Rapid business development, supported by technological changes that are not less rapidly, cause the need for a strong alignment between business strategy or organization with the strategy InformationTechnology (IT) and Information System (IS) strategy as its supporter. IT Master Plan (ITMP) as an IT and IS strategy plan encompasses many aspects, including the aspects of the technology architecture, the roadmap for its implementation, and the supporting standards. This article offers a methodological analog of composing the IT Master Plan preparation.


2010 ◽  
Vol 5 (1) ◽  
pp. 1-13
Author(s):  
Venugopal C K

Applications of Geographic Information System (GIS) are still in its infancy in the Kerala Tourism perspective.  THE FUTURE OF KEALA Tourism lies in implementing a GIS based solution for its applications.  Some basic features like itinerary planner and destination location finder have been implemented in the official website of Kerala Tourism.  The full potential of GIS is yet to be realised.  In order to compete in the international market this areas needs to be strengthened.  This study gives in insight into the possible implementation of a GIS based solution in the master plan of Kerala Tourism.  Also the possible outputs which such a system can generate are also examined.


2019 ◽  
Vol 11 (1) ◽  
pp. 155-164
Author(s):  
Norshima Humaidi ◽  
Melissa Shahrom ◽  
Muhamad Sukor Jaafar ◽  
Siti Halijjah Shariff

Abstract Student Activity Information System (SAIS) was developed with the aims to efficiently record the applications of student’s activity at the Faculty of Business and Management (FBM), Universiti Teknologi MARA (UiTM) Selangor, Malaysia and to assist the administrator to manage the students’ activities effectively. By using different e-service quality dimensions, this study proposed a higher order factor of SAIS Service Quality with an attempt to determine a moderating effect of SAIS Service Convenience between the relationship of SAIS Service Quality and Student’s Satisfaction. Quantitative data was gathered from 94 SAIS users and the data were analyzed by using SmartPLS 3.0. The analysis result showed that SAIS Service Quality and SAIS Service Convenience were positively influenced the student’s satisfaction. Moreover, the result also revealed that the higher order factor of SAIS Service Convenience was not to moderate the relationship between the SAIS Service Quality and Student’s Satisfaction. From the Higher Education (HE) perspective, this study provides an empirical validation of the Information System Service Quality Model particularly in the context of SAIS. Hence, the improvement of the e-service quality is essential for future enhancement of existing information systems in the higher education institutions.


Sign in / Sign up

Export Citation Format

Share Document