scholarly journals BPM2Text: A language independent framework for Business Process Models to Natural Language Text

2016 ◽  
Vol 9 (4) ◽  
pp. 38-56 ◽  
Author(s):  
Raphael De Almeida Rodrigues ◽  
Leonardo Guerreiro Azevedo ◽  
Kate Cerqueira Revoredo
Keyword(s):  
Natural Language ◽  
Business Process ◽  
Process Model ◽  
Empirical Support ◽  
Process Models ◽  
Natural Language Text ◽  
Business Process Models ◽  
Output Quality

The proper representation of a Business process is important for its execution and understanding. BPMN has been used as the standard notation for business process models, however domain specialists, which are experts in the business, do not have necessarily the modeling skills to easily read a business process model. It is easier for them to read in natural language. In this work, we propose a language-independent framework, instantiated using Java standard technology, for generating automatically natural language texts from business process models. A case study was conducted to evaluate the quality of the generated text. We found empirical support that the textual work instructions can be considered equivalent, in terms of knowledge representation, to process models represented in BPMN. Regarding the framework output quality (textual descriptions) 86% of the subjects claims that it vary from excellent to good.

scholarly journals Business processes exceptions in relation to operational performance

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Operational Performance ◽  
Normal Flow ◽  
Throughput Time ◽  
Content Type ◽  
Business Process Models ◽  
Practical Implications

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.

scholarly journals Data Model and Software Architecture for Business Process Model Generator

2018 ◽  
Vol 2 (4-2) ◽  
pp. 349
Author(s):  
Ivaylo Kamenarov ◽  
Katalina Grigorova
Keyword(s):  
Software Architecture ◽  
Business Process ◽  
Data Model ◽  
Process Model ◽  
Process Models ◽  
Process Chain ◽  
Business Process Models ◽  
Model Generator ◽  
The Individual ◽  
Natural Way

This paper describes the internal data model for a business process generator. Business process models are stored in an Event-driven process chain notation that provides a natural way to link the individual elements of a process. There is a software architecture that makes it easy to communicate with users as well as external systems.

scholarly journals Business Process Models in the Context of Predictive Process Monitoring

2021 ◽  
Vol 28 (1) ◽  
pp. 39-46
Author(s):  
Florian Spree
Keyword(s):  
Process Monitoring ◽  
Business Process ◽  
Process Model ◽  
Academic Research ◽  
Research Area ◽  
Process Models ◽  
Business Process Model ◽  
Business Process Models ◽  
Wide Range ◽  
Predictive Process

Predictive process monitoring is a subject of growing interest in academic research. As a result, an increased number of papers on this topic have been published. Due to the high complexity in this research area a wide range of different experimental setups and methods have been applied which makes it very difficult to reliably compare research results. This paper's objective is to investigate how business process models and their characteristics are used during experimental setups and how they can contribute to academic research. First, a literature review is conducted to analyze and discuss the awareness of business process models in experimental setups. Secondly, the paper discusses identified research problems and proposes the concept of a web-based business process model metric suite and the idea of ranked metrics. Through a metric suite researchers and practitioners can automatically evaluate business process model characteristics in their future work. Further, a contextualization of metrics by introducing a ranking of characteristics can potentially indicate how the outcome of experimental setups will be. Hence, the paper's work demonstrates the importance of business process models and their characteristics in the context of predictive process monitoring and proposes the concept of a tool approach and ranking to reliably evaluate business process models characteristics.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

scholarly journals Towards Aspects Identification in Business Process Through Process Mining

2015 ◽  
Author(s):  
Bruna Brandão ◽  
Flávia Santoro ◽  
Leonardo Azevedo
Keyword(s):  
Programming Languages ◽  
Business Process ◽  
Process Model ◽  
Process Mining ◽  
Process Models ◽  
Preliminary Evaluation ◽  
Crosscutting Concerns ◽  
Business Process Models ◽  
Event Logs ◽  
Initial Results

In business process models, elements can be scattered (repeated) within different processes, making it difficult to handle changes, analyze process for improvements, or check crosscutting impacts. These scattered elements are named as Aspects. Similar to the aspect-oriented paradigm in programming languages, in BPM, aspect handling has the goal to modularize the crosscutting concerns spread across the models. This process modularization facilitates the management of the process (reuse, maintenance and understanding). The current approaches for aspect identification are made manually; thus, resulting in the problem of subjectivity and lack of systematization. This paper proposes a method to automatically identify aspects in business process from its event logs. The method is based on mining techniques and it aims to solve the problem of the subjectivity identification made by specialists. The initial results from a preliminary evaluation showed evidences that the method identified correctly the aspects present in the process model.

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

2013 ◽  
pp. 226-244 ◽  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Process Models ◽  
Functional Requirements ◽  
Business Process Models ◽  
Traditional Approaches ◽  
Goal Models

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

Ontology-Based Framework for Quality in Configurable Process Models

2020 ◽  
pp. 464-478
Author(s):  
Loubna El Faquih ◽  
Mounia Fredj
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Processes ◽  
Research Work ◽  
Process Models ◽  
Novel Method ◽  
Ontology Languages ◽  
Variability Management

In recent years, business process modeling has increasingly drawn the attention of enterprises. As a result of the wide use of business processes, redundancy problems have arisen and researchers introduced the variability management, in order to enhance the business process reuse. The most approach used in this context is the Configurable Process Model solution, which consists in representing the variable and the fixed parts together in a unique model. Due to the increasing number of variants, the configurable models become complex and incomprehensible, and their quality is therefore impacted. Most of research work is limited to the syntactic quality of process variants. The approach presented in this paper aims at providing a novel method towards syntactic verification and semantic validation of configurable process models based on ontology languages. We define validation rules for assessing the quality of configurable process models. An example in the e-healthcare domain illustrates the main steps of our approach.

Ownership relevance in aspect-oriented business process models

2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Business Process Modeling ◽  
Process Models ◽  
Actor Model ◽  
Content Type ◽  
Business Process Modeling Notation ◽  
Representation Scheme

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.

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