scholarly journals Can Computers Automate Welfare?

2021 ◽  
Vol 5 (1) ◽  
pp. 56-77
Author(s):  
Karl Kristian Larsson ◽  
Marit Haldar
Keyword(s):  
Digital Systems ◽  
Public Administrators ◽  
Automated Systems ◽  
Digital Government ◽  
Welfare Policies ◽  
Child Benefits ◽  
Digital Services ◽  
The Government ◽  
Benefit System ◽  
Child Benefit

Information-driven automated systems that deliver services proactively to citizens in need are heralded as the next level of digital government. There is, however, concern that such systems make welfare services less accessible to some citizens. This study uses the case of Norway’s child benefit system to discuss the general obstacles to having welfare policies implemented by proactive digital systems. Norway’s automated child benefit system uses data from Norway’s national resident register to award this benefit to eligible parents whom the system identifies. As such, it is representative of many government systems that use registry data to perform tasks previously done by caseworkers. While the eligibility rules for child benefits are simple, and the register has sufficient data to automate most cases, many parents are not awarded the benefit automatically. This article argues that when developing automated digital services, public administrators are faced with a trilemma. Ideally, proactive automation should be (1) precise in its delivery, (2) inclusive of all citizens, and (3) still support welfare-oriented policies that are independent of the requirements of the digital system. However, limitations with each requirement prevent all three from being realized at the same time. Only two can be simultaneously realized: a public administrator must decide which of them to forego. Consequently, automated services cannot meet all the expectations of policymakers regarding the benefits of digital government. Instead, governments need to find ways of utilizing the benefits of public digitalisation without infringing on citizens’ right to be treated equally and fairly by the government.

KAJIAN LITERATUR MODEL KONSEPTUAL KEBERHASILAN E-GOVERNMENT

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Bernadus Gunawan Sudarsono ◽  
Sri Poedji Lestari
Keyword(s):  
Information Technology ◽  
Best Practice ◽  
Public Services ◽  
Developed Countries ◽  
Internet Technology ◽  
Electronic Government ◽  
Digital Government ◽  
Management Ethics ◽  
The Government

The use of internet technology in the government environment is known as electronic government or e-government. In simple terms, e-government or digital government is an activity carried out by the government by using information technology support in providing services to the community. In line with the spirit of bureaucratic reform in Indonesia, e-government has a role in improving the quality of public services and helping the process of delivering information more effectively to the public. Over time, the application of e-Government has turned out to have mixed results. In developed countries, the application of e-Government systems in the scope of government has produced various benefits ranging from the efficiency of administrative processes and various innovations in the field of public services. But on the contrary in the case of developing countries including Indonesia, the results are more alarming where many government institutions face obstacles and even fail to achieve significant improvements in the quality of public services despite having adequate information and communication technology. The paradigm of bureaucrats who wrongly considers that the success of e-Government is mainly determined by technology. Even though there are many factors outside of technology that are more dominant as causes of failure such as organizational management, ethics and work culture. This study aims to develop a model of success in the application of e-Government from several best practice models in the field of information technology that have been widely used so far using literature studies as research methods. The results of the study show that the conceptual model of the success of the implementation of e-Government developed consists of 17 determinants of success..Keywords: Model, Factor, Success, System, e-Government

QUESTIONS OF PERFECTION OF THE GOVERNMENT WITH A VIEW OF REDUCTION OF INVESTMENT RISKS AT DEVELOPMENT OF DIGITAL SYSTEMS WITH AN ARTIFICIAL INTELLECT

2020 ◽  
Vol 3 (8(77)) ◽  
pp. 48-54
Author(s):  
N.A. Novickij
Keyword(s):  
Digital Economy ◽  
Digital Systems ◽  
Economic Systems ◽  
National System ◽  
New Approaches ◽  
The Government

Questions of the government are considered(examined) by economy at development of digital systems with искуственным intelligence. Global tendencies of formation of digital economic systems are investigated. Market preconditions of development of digital systems are proved. Program methods of formation of digital systems new approaches of the organization digital уоправления by reinvestment cycles with искуственным intelligence are considered Are determined. Legal and legislative principles of creation of National system of the government are recommended digital economy.

CO-WORKING SPACE DI PONTIANAK DENGAN PENDEKATAN EKOLOGI

2021 ◽  
Vol 9 (1) ◽  
pp. 142
Author(s):  
Shanti Octavia Sitanggang ◽  
Yudi Purnomo ◽  
Irwin Irwin
Keyword(s):  
Design Process ◽  
Environmentally Friendly ◽  
Digital Transformation ◽  
Ecological Approach ◽  
Creative Economy ◽  
Space Design ◽  
Working Space ◽  
Digital Services ◽  
The Government ◽  
Creative Environment

Currently, there is an increase in workforce that start new independent businesses in the creative economy, either as entrepreneurs or freelancers, this  because number of job is not comparable to the number of the workforce. The increase in workers in the creative economy is in line with the digital transformation in Indonesia. The government also responded well to this by making programs related to the creative economy, especially in the digital field. Pontianak City has the potential for development with an increase in the number of workers in the creative economy every year, but Pontianak City does not yet have space to accommodate workers' activities. Co-working space can accommodate workers in the creative economy so they can work in a productive and creative environment. In addition, the provision of supporting digital services in co-working spaces is expected to support entrepreneurs or freelancers in developing their business into the digital field. The co-working space design process uses an ecological approach. Ecological approach is an approach that is environmentally friendly. The Ecological Approach serves as a tool that are implemented towards designs that take into account the potential for the natural surroundings as well as the interrelationships between buildings, nature and people.

scholarly journals How Unique is "E-stonia"? A Cross-Country Comparison of E-Services Usage in Europe

2019 ◽  
Author(s):  
Fabian Stephany
Keyword(s):  
Role Model ◽  
Young Population ◽  
Baltic State ◽  
Digital Government ◽  
Individual Privacy ◽  
The Social ◽  
User Data ◽  
Cross Country ◽  
The Government

User data fuel the digital economy, while individual privacy is at stake. Governments react differently to this challenge. Estonia, a small Baltic state, has become a role model for the renewal of the social contract in times of big data (hence, often ironically referred to as "E-stonia"). While e-governance usage has been growing in many parts of Europe during the last ten years, some regions are lagging behind. The Estonian example suggests that online governance is most accepted in a small state, with a young population, trustworthy institutions and the need of technological renewal. This work examines the development of e-governance usage (citizens interacting digitally with the government) during the last decade in Europe from a comprehensive cross-country perspective: Size, age and trust are relevant for the usage of digital government services in Europe. However, the quality of past communication infrastructure is not related to e-governance popularity.

scholarly journals A FRAMEWORK IN DEVELOPING A CITIZEN-CENTERED SMART CITY MOBILE APPLICATION AS A PLATFORM FOR DIGITAL PARTICIPATION IN ILOILO CITY

2021 ◽  
Vol XLVI-4/W6-2021 ◽  
pp. 153-160
Author(s):  
J. Domingo ◽  
K. A. Cabello ◽  
G. A. Rufino ◽  
L. Hilario ◽  
M. J. Villanueva-Jerez ◽  
...  
Keyword(s):  
Smart City ◽  
Mobile Application ◽  
Relevant Information ◽  
City Development ◽  
Collaborative Processes ◽  
Digital Services ◽  
Smart Mobility ◽  
The Government ◽  
Smart Governance ◽  
The City

Abstract. ICT is one of the technological enablers of a smart city which facilitates the developments in various sectors of the community such as in governance, transportation, education, safety, tourism, and communication. Development of smartphone applications have directly contributed to areas of smart living, smart people, smart governance, and smart mobility as it provides several features catering digital services in the city and flexible utilization of the city services. However, smart city development is not merely the creation of digital services for the citizens but instead involves a two-way communication between the government and citizen’s collaborative processes and digital participation. The purpose of this paper is to provide a framework for a mobile tool wherein people can easily access the most essential everyday city services and in the same manner provide the city authorities to gather relevant information from the application through review of literature and other relevant documents.

scholarly journals Advanced technological solutions in the sphere of establishing neuro-digital public administration

2021 ◽  
pp. 53-66
Author(s):  
Artem Andreevich Kosorukov
Keyword(s):  
Public Administration ◽  
Interpersonal Communication ◽  
Mass Communication ◽  
Predictive Analytics ◽  
Quantum Communications ◽  
Digital Government ◽  
Stage Of Development ◽  
The Neural Network ◽  
Information And Communication ◽  
The Government

The subject of this research is the advanced technological solutions associated with the transition from digital to neuro-communication technologies in the sphere of public administration. The author explores the current stage of development of the NeuroNet, which is the new-generation information and communication network, which promotes the transition from the data-centrism of digital government towards the intelligence-centrism of neuro-digital public administration. The article also considers the possibility of connecting brain-computer interfaces in the sphere of interpersonal communication, contributing to the formation of neurocognitive level of mass communication, neuro-digital interaction between the government authorities and the citizens. At the same time, one of the crucial aspects of the neuro-communicative environment is the digital equivalents of a human, the Internet of things and objects of material infrastructure, which e shift the management processes to the sphere of virtual and augmented reality. The novelty of the this work consists in disclosure of the applied aspects of implementation of quantum communications in digital infrastructure of public administration, which ensure secure interdepartmental document flow, as well as dialogue with citizens, including on the level of neuro-communications, and allow effectively counteracting quantum hacking. Digital sensorics and technical bionics, combining the capabilities of control of unmanned transport vehicles and robotics, significantly impacting the development of a “smart city” based on the big data and predictive analytics, and reflecting the neural network structure of the digital state, make a considerable contribution to the scientific novelty of this research, and simultaneously actualize the aspect of neuro-communication as personal biodata and biosafety.

Digital Government and Individual Privacy

2011 ◽  
pp. 133-148
Author(s):  
Patrick R. Mullen
Keyword(s):  
Personal Information ◽  
Personal Privacy ◽  
Potential Threat ◽  
Digital Government ◽  
Security Controls ◽  
Individual Privacy ◽  
The Government ◽  
Policies And Programs ◽  
The Impact ◽  
Privacy Issues

The growth of the Internet and digital government has dramatically increased the Federal government’s ability to collect, analyze, and disclose personal information about many private aspects of citizens’ lives. Personal information once available only on paper to a limited number of people is now instantly retrievable anywhere in the world by anyone with a computer and an Internet connection. Over time, there has also been a declining level of trust by Americans in government, and currently, many perceive the government as a potential threat to their privacy. Given these forces at work in our society, one should not be surprised to read the results of surveys that show privacy as a top concern of citizens in the 21st century. If citizens do not believe that the government is adequately protecting the privacy of their individual information, they may be less willing to provide this information. Such reluctance could compromise the ability of government to collect important information necessary to develop, administer and evaluate the impact of various policies and programs. Privacy issues discussed in this chapter include challenges regarding (1) protecting personal privacy; (2) ensuring confidentiality of data collected; and (3) implementing appropriate security controls. Perspectives on privacy and stewardship responsibilities of agencies are also discussed.

The role of information and communications technology in the transformation of government and citizen trust

2019 ◽  
Vol 86 (4) ◽  
pp. 708-728 ◽  
Author(s):  
Mohamed Mahmood ◽  
Vishanth Weerakkody ◽  
Weifeng Chen
Keyword(s):  
Information And Communications Technology ◽  
Policy Implications ◽  
Government Performance ◽  
Communications Technology ◽  
Trust In Government ◽  
Digital Government ◽  
Factors Affecting ◽  
The Government ◽  
And Performance ◽  
Survey Responses

We present an empirically tested conceptual model based on exit–voice theory to study the influence of information and communications technology-enabled transformation of government on citizen trust in government. We conceptualize and address the key factors affecting the influence of transformation of government on citizen trust, including government performance and transparency. Based on 313 survey responses from citizens in Bahrain, the top-ranked country in information and communications technology adoption in the Gulf Cooperation Council region, we test government performance and transparency as mediators between transformation of government and citizen trust. The resulting preliminary insights on the measurement and manifestation of citizen trust in the context of information and communications technology-enabled transformation of government have multiple policy implications and extend our understanding of how information and communications technology-enabled transformation of government can improve the government–citizen relationship and digital services adoption. Points for practitioners To fundamentally change the core functions of government, information and communications technology-enabled transformation of government must move beyond the simple digitization and web enabling of processes. Information and communications technology-enabled transformation of government has the potential to address declining citizen trust in government by improving transparency and performance. The success of information and communications technology-enabled transformation of government in Bahrain is attributable to its small size and demographic composition, the relative maturity of digital government initiatives, and the complete commitment of the government to information and communications technology-enabled transformation of government.

Welfare or politics? A survey experiment of political discontent and support for redistribution in Hong Kong

Politics ◽  
2019 ◽  
Vol 40 (1) ◽  
pp. 70-89 ◽  
Author(s):  
Mathew YH Wong
Keyword(s):  
Hong Kong ◽  
Political Support ◽  
Individual Responsibility ◽  
Survey Experiment ◽  
Welfare Policies ◽  
Theoretical Perspectives ◽  
Self Interest ◽  
Social Affinity ◽  
The Government ◽  
Vignette Experiment

This study examines support for redistribution in the developed economy of Hong Kong from three theoretical perspectives: self-interest, ideology, and social affinity. The analysis uses a between-subjects randomized vignette experiment to explore the interplay between welfare and politics; in particular, it addresses whether people express opposition to a welfare policy to convey political discontent even if they otherwise support the policy. Drawing on a survey of university students (N = 1245), the study finds that self-interest and ideology, and specifically perceptions of social mobility and individual responsibility, are strong predictors of support for redistribution. The vignette experiment provides evidence that politics indeed spills over into support for welfare policies. Respondents expressed less support for public housing if cued that the policy was associated with the government and were already dissatisfied with political leadership. The findings have implications for research on political support for redistribution and welfare policies.

Drishtee: Balancing Social Mission and Financial Sustainability in Rural India

2015 ◽  
Vol 16 (4) ◽  
pp. 291-307 ◽  
Author(s):  
Geoff Desa ◽  
James L. Koch
Keyword(s):  
Information And Communications Technology ◽  
Rural India ◽  
Social Business ◽  
Digital Government ◽  
Social Mission ◽  
Government Documents ◽  
The Social ◽  
The Government ◽  
Market Pressures ◽  
Viable Business

This case follows the early developments of Drishtee, an Indian social enterprise, and the evolving thoughts of its CEO – Satyan Mishra. Drishtee, founded in 2001, was initially developed to address opportunities in information and communications technology (ICT) in rural India and scaled to serve people in over 9,000 villages. While the initial social opportunity appeared to be fairly straightforward (to provide fee-based digital government documents to rural citizens), a deeper analysis of the social problem leads the reader into the tangled world of social business. The venture faces regulatory and disintermediation challenges when trying to scale the provision of government services. As the venture starts to scale, it faces two distinct pivot points: first, when deciding whether to maintain a partnership with the government and, second, when trying to create a financially viable business model. The reader bears witness to the underlying tensions between social mission and market pressures as the company evolves from a government service provider to a commercial kiosk operator.

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