ANALYSIS OF THE IMPACT OF DATA FLOW TYPE ON THE QUALITY OF SERVICE OF INFORMATION SYSTEMS

2011 ◽  
Author(s):  
E.V. Ireeva
Keyword(s):  
Quality Of Service ◽  
Information Systems ◽  
Data Flow ◽  
Flow Type ◽  
The Impact

scholarly journals HOSPITALITY MANAGEMENT AS A PREREQUISITE OF EFFECTIVE TOURISM DEVELOPMENT IN UKRAINE

2021 ◽  
Author(s):  
Olena Khytra
Keyword(s):  
Quality Of Service ◽  
Corporate Culture ◽  
Management System ◽  
Hospitality Industry ◽  
Professional Competence ◽  
Tourism Industry ◽  
Hospitality Management ◽  
Social Orientation ◽  
The Impact

The hospitality industry acquires the features of an integrative industry, which combines material resources and intangible factors to meet the needs of modern man for comfortable travel and recreation. Hospitality is interpreted as a complex economic, social, cultural, psychological phenomenon, the impact of which on the development of the tourism industry determines the effect of synergy from the combination of tourist resources and quality of service. The author of article proposes to consider hospitality management as a multilevel dynamic management system for the process of providing services to tourists and vacationers, based primarily on the principles of humanism, tolerance, personalization of hospitality, respect for cultural diversity, priority to meet human needs for quality recreation and physical strength as well as cultural self-development. The social orientation of this system to some extent balances the commercial, purely pragmatic aspect of managing the development of tourism enterprises. A holistic model of hospitality management is based on a harmonious combination of four concepts. They are humanitarian, technological, functional and commercial. The system-forming component of the hospitality sector is a mechanism for managing consumer behaviour, which ensures an optimal balance of supply and demand in the market of hospitality services. The specifics of service in the hospitality industry is that the quality of service affects the emotional perception of tourists in the area and, accordingly, affects the image of the state. Therefore, the mechanism for implementing the service policy should be established through public administration measures. Among the key areas of hospitality management development is the formation of a rational organizational structure, improvement of hospitality marketing and support of corporate culture, the values of which are adequate to the socio-cultural environment of the hospitality industry. The specificity of the hospitality industry is also that an important role in ensuring competitiveness is played by an attractive brand, which stipulates the allocation in the management system of such a component as brand management. Considerable attention should be paid to the innovative development of hospitality enterprises and the constant improvement of professional competence of managers of socio-cultural activities.

scholarly journals Introducing a Mobility Access Category for IEEE 802.11e

2020 ◽  
Vol 9 (5) ◽  
pp. 1610-1614
Keyword(s):  
Quality Of Service ◽  
Wireless Network ◽  
Ieee 802.11E ◽  
Network Simulator ◽  
Mobile Nodes ◽  
Mobile Stations ◽  
Simulation Scenario ◽  
Simulation Results ◽  
The Impact

With traffic increase in a wireless network beyond its capacity and as the number of connected devices continue to grow, the quality of service (QoS) degrades. In this paper we study the impact of mobility on throughput in the case of an infrastructure wireless network using IEEE 802.11 Wi-Fi standard. Since we found in the literature that the mobility of stations can have an impact on the quality of service, we try to remedy to this by implementing a new access category reserved for mobile stations. First we compare the throughput between static and mobile nodes, both connected to a QoS station. Then we propose our new model that consists of adding a new access category used by mobile nodes regardless of their traffic category. The study was made by simulating different scenarios using Network Simulator-3 (NS-3). We found that the throughput may vary depending on the simulation scenario. The simulation results show that with the proposed solution the mobile nodes can have a better throughput.

ANALISA DAMPAK KEPUASAN PELANGGAN DALAM HUBUNGAN ANTARA ORIENTASI PELAYANAN DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN SALON MUSLIMAH

2021 ◽  
Vol 8 (3) ◽  
pp. 297
Author(s):  
Ibnu Jauzi ◽  
Ari Prasetyo
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Service Orientation ◽  
Service Companies ◽  
The Impact ◽  
The Relationship ◽  
Pls Method

ABSTRAKLoyalitas pelanggan merupakan hal yang harus diutamakan perusahaan jasa dalam menjalankan bisnisnya. Tanpa adanya pelanggan yang loyal terhadap perusahaan maka sustainbility perusahaan tersebut akan terancam. Penelitian ini bertujuan untuk meneliti dampak orientasi pelayanan dan kualitas pelayanan terhadap loyalitas pelanggan melalui kepuasan pelanggan pada salon muslimah di Kota Kediri. Apakah dalam mencapai loyalitas pelanggan harus melalui kepuasan pelanggan atau tidak. Penelitian ini menggunakan pendekatan kuantitatif dengan metode SEM PLS. Pengujiannya dilakukan menggunakan aplikasi SmartPLS 3.0 dengan kategori responden yaitu pelanggan yang telah merasakan produk salon muslimah di Kota Kediri. Hasil penelitian menunjukkan adanya efek moderasi kepuasan pelanggan dalam hubungan orientasi dan kualitas pelayanan terhadap loyalitas pelanggan.Hal tersebut mengindikasikan bahwa orientasi dan kualitas pelayanan yang dilakukan oleh salon muslimah di Kota Kediri bisa dikategorikan baik sehingga membuat para pelanggannya menjadi loyal.Kata Kunci: Loyalitas Pelanggan, Orientasi Pelayanan, Kualitas Pelayanan, Kepuasan Pelanggan, Salon Muslimah. ABSTRACTCustomer loyalty is something that must be prioritized by service companies in running their business. Without customers who are loyal to the company, the company's sustainability will be threatened. This study aims to examine the impact of service orientation and service quality on customer loyalty through customer satisfaction at Muslimah salons in Kediri. Whether to achieve customer loyalty must go through customer satisfaction or not. This study uses a quantitative approach with the SEM PLS method. The test was carried out using the SmartPLS 3.0 application with the respondent category, namely customers who have experienced Muslim salon products in Kediri. The results showed that there was a moderating effect of customer satisfaction in the relationship between orientation and service quality on customer loyalty. This indicates that the orientation and quality of service carried out by muslimah salons in Kediri City can be categorized as good so that it makes its customers loyal.Keywords: Customer Loyalty, Service Orientation, Service Quality, Customer Satisfaction, Muslimah Salon.

scholarly journals Impact Analysis of Parking Price Adjustment on the Quality of Service of Airport Parking Lots for Light Vehicles

2019 ◽  
Vol 2019 ◽  
pp. 1-9
Author(s):  
Cheng Cheng ◽  
Peng Qi
Keyword(s):  
Quality Of Service ◽  
Impact Analysis ◽  
Demand Management ◽  
Evaluation Framework ◽  
Daily Maximum ◽  
Before And After ◽  
Parking Lot ◽  
The Impact ◽  
Parking Demand

Pricing is a common measure for parking demand management that has been implemented worldwide. However, the impact of parking price on a parking lot’s quality of service is seldom discussed. This study investigated the impacts of a ladder daily maximum fee charging strategy on the quality of service of the Hongqiao International Airport parking lot based on automatic transaction data before and after the strategy was implemented. An evaluation framework considering managers’ and users’ perspectives was designed. The estimation results show that the new price regulation method largely discouraged long-term parking demand and improved the availability of airport parking facilities, especially during long holidays. As a consequence, throughput and income largely increased in the airport, and there were extra time costs during vehicle departures. The price elasticity of parkers with different parking durations was further estimated. The results showed that price sensitivity is relatively inelastic but varies based on parking duration.

Evaluating QoS in a Multi-Access Wireless Network

2010 ◽  
pp. 1-30
Author(s):  
Ronan Skehill ◽  
William Kent ◽  
Dorel Picovici ◽  
Michael Barry ◽  
Sean McGrath
Keyword(s):  
Quality Of Service ◽  
Admission Control ◽  
Control Strategies ◽  
End User ◽  
Ieee 802.11B ◽  
Test Platform ◽  
Tightly Coupled ◽  
Multi Access ◽  
The Impact

This chapter introduces quality of service in multi-access wireless networks. Specifically it demonstrates how QoS is implemented in IEEE 802.11 and UMTS. The chapter explains how these complementary technologies, when coupled together, provide a network that is greater than its individual parts. Combining these networks brings new network management challenges. To this end, the impact of joint admission control strategies on quality of service is evaluated. The evaluation is performed on an advanced test platform that replicates an integrated Release 4 UMTS network and standard IEEE 802.11b network. The results show that when UMTS and WLAN are tightly coupled, the end user enjoys a higher level of quality of service.

Universidad EAN Breaking a Babel Tower Applying SAP as a Tool Under a PMO Model

2020 ◽  
pp. 443-470
Author(s):  
Diego Cardona ◽  
Diego Montañez ◽  
Edwin Lozada ◽  
Cesar Augusto Jiménez León
Keyword(s):  
Quality Of Service ◽  
Information Systems ◽  
Information Security ◽  
Academic Quality ◽  
Administrative Efficiency ◽  
Independent Information ◽  
It Capabilities ◽  
Innovation Project ◽  
Scalable Hardware

This chapter describes the PMO model used to renovates the information systems of the Universidad EAN that before 2015 operated with multiple obsolete tools, generating incidents in the management of the information required for its operation. As part of the institutional innovation project implemented to ensure economic and administrative efficiency besides its strategic alignment, a SAP-based solution was implemented allowing it to move from a technological babel tower with almost 40 independent information systems in multiple platforms, towards a comprehensive platform that ensured a unified interoperability model with a scalable hardware infrastructure, using state-of-the-art applications supporting the provision of self-services to the community, expanding IT capabilities, reducing the risks, increasing the information security, improving the quality of service, and, despite being it in a stabilization stage, has been supporting the operation in an efficient and effective way, as shows the institutional results from the financial and academic quality perspectives.

The Impact of Agile Methodologies on the Quality of Information Systems

2010 ◽  
Vol 1 (1) ◽  
pp. 41-56 ◽  
Author(s):  
Kenneth E. Kendall ◽  
Sue Kong ◽  
Julie E. Kendall
Keyword(s):  
Information Systems ◽  
Project Managers ◽  
Quality Of Information ◽  
Software Developers ◽  
Agile Methodologies ◽  
Development Methodology ◽  
Strategic Process ◽  
The Impact ◽  
Selection Of

Systems developers and IT project managers who apply agile methods for developing information systems (IS) subscribe to a set of values and principles. This adherence to a set of values and principles, along with a passion or fervor surrounding the agile philosophy, made us question whether the adoption of agile methodologies has an effect on information systems built, and in particular, the quality of the IS developed. In this paper we construct a conceptual model, conduct a survey of software developers, and analyze our results, which support our hypotheses about the importance of the strategic selection of a development methodology. We conclude that practicing project managers should consider the decision to use certain methodologies as part of the strategic process.

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