scholarly journals Service Recovery: An Integrative Framework and Research Agenda

2016 ◽  
Vol 30 (3) ◽  
pp. 328-346 ◽  
Author(s):  
Yves Van Vaerenbergh ◽  
Chiara Orsingher
Keyword(s):  
Research Agenda ◽  
Service Recovery ◽  
Integrative Framework

Whether, How, and Why Networks Influence Men’s and Women’s Career Success: Review and Research Agenda

2020 ◽  
Vol 47 (1) ◽  
pp. 207-236
Author(s):  
Meredith L. Woehler ◽  
Kristin L. Cullen-Lester ◽  
Caitlin M. Porter ◽  
Katherine A. Frear
Keyword(s):  
Research Agenda ◽  
Career Success ◽  
Future Research ◽  
Men And Women ◽  
Network Characteristics ◽  
Integrative Framework ◽  
Relative Status ◽  
Same Gender ◽  
Professional Contexts ◽  
Women's Networks

Substantial research has documented challenges women experience building and benefiting from networks to achieve career success. Yet fundamental questions remain regarding which aspects of men’s and women’s networks differ and how differences impact their careers. To spur future research to address these questions, we present an integrative framework to clarify how and why gender and networks—in concert—may explain career inequality. We delineate two distinct, complementary explanations: (1) unequal network characteristics (UNC) asserts that men and women have different network characteristics, which account for differences in career success; (2) unequal network returns (UNR) asserts that even when men and women have the same network characteristics, they yield different degrees of career success. Further, we explain why UNC and UNR emerge by identifying mechanisms related to professional contexts, actors, and contacts. Using this framework, we review evidence of UNC and UNR for specific network characteristics. We found that men’s and women’s networks are similar in structure (i.e., size, openness, closeness, contacts’ average and structural status) but differ in composition (i.e., proportion of men, same-gender, and kin contacts). Many differences mattered for career success. We identified evidence of UNC only (same-gender contacts), UNR only (actors’ and contacts’ network openness, contacts’ relative status), neither UNC nor UNR (size), and both UNC and UNR (proportion of men contacts). Based on these initial findings, we offer guidance to organizations aiming to address inequality resulting from gender differences in network creation and utilization, and we present a research agenda for scholars to advance these efforts.

Towards an integrative framework of collaborative capabilities for sustainability: A systematic review and research agenda

2021 ◽  
Vol 279 ◽  
pp. 123789 ◽  
Author(s):  
Juliana Maria Gonçalves de Almeida ◽  
Cláudia Fabiana Gohr ◽  
Sandra Naomi Morioka ◽  
Bruna Medeiros da Nóbrega
Keyword(s):  
Systematic Review ◽  
Research Agenda ◽  
Integrative Framework ◽  
Collaborative Capabilities

Counterfeiting: conceptual issues and implications for branding

2019 ◽  
Vol 28 (6) ◽  
pp. 707-719 ◽  
Author(s):  
Bradley P. Evans ◽  
Richard G. Starr ◽  
Roderick J. Brodie
Keyword(s):  
Research Agenda ◽  
Design Methodology ◽  
Multiple Stakeholders ◽  
Content Type ◽  
Future Studies ◽  
Integrative Framework ◽  
Brand Protection ◽  
Collaborative Processes ◽  
Product Counterfeiting ◽  
Practical Implications

Purpose This paper aims to apply a broader perspective of branding to foster new insights and develop strategies to address product counterfeiting. Design/methodology/approach A review of the counterfeiting and branding literature leads to the development of a new conceptual framework that incorporates proactive, collaborative processes, in addition to the traditional product branding approach. Findings The integrative framework provides a basis to develop innovative, proactive strategies that complement traditional branding approaches to address product counterfeiting. The complexity of an integrative framework (or network) offers more opportunities for the firm to co-create robust meaning with multiple stakeholders. Identity elements are readily copied, whereas meanings are not. These strategies help to control counterfeiting by developing deep and inimitable relationships between managers and other stakeholders in a marketing network. Research limitations/implications A research agenda is proposed to structure future studies on counterfeiting. Practical implications The framework outlines how to leverage collaboration between managers and brand stakeholders to complement conventional approaches to control counterfeiting based on traditional product branding. Originality/value This paper contributes to the growing body of counterfeiting and brand protection literature by adapting and applying contemporary integrative branding concepts, leading to novel strategies to address the issue.

scholarly journals The Dark Side of Interorganizational Relationships: An Integrative Review and Research Agenda

2018 ◽  
Vol 45 (1) ◽  
pp. 231-261 ◽  
Author(s):  
Nuno Oliveira ◽  
Fabrice Lumineau
Keyword(s):  
Research Agenda ◽  
Interorganizational Relationships ◽  
Integrative Review ◽  
Dark Side ◽  
Positive Outcomes ◽  
Research Gaps ◽  
Integrative Framework ◽  
Moderating Factors ◽  
Advance Theory

Scholars across management fields have paid increasing attention to the dark side of interorganizational relationships. We first summarize the concept of the “dark side” and its manifestations in interorganizational relationships. We then map the main findings on the antecedents, consequences, and moderating factors of the dark-side manifestations. We relate research gaps to opportunities in our integrative framework. Furthermore, we present a research agenda to advance theory on the manifestation characteristics, the entities and their motivations, the temporality issues, and the positive outcomes of dark-side manifestations.

scholarly journals The Use of Signals in New-Venture Financing: A Review and Research Agenda

2020 ◽  
Vol 47 (1) ◽  
pp. 237-259 ◽  
Author(s):  
Oskar Colombo
Keyword(s):  
Research Agenda ◽  
New Venture ◽  
Future Research ◽  
Evidence Based ◽  
Integrative Framework ◽  
Body Of Knowledge ◽  
Wide Range ◽  
Venture Financing ◽  
Further Development

The use of signals to overcome information asymmetries and reduce the uncertainty inherent in resource acquisition has become a prominent theme in new-venture financing literature. In particular, the assessment of a wide range of different information signals, with the aim of conveying a venture’s quality and legitimacy to prospective investors, is receiving increased scholarly attention. With contributions from a broad spectrum of diverse research foci investigating interactions with distinct types of investors, the literature on entrepreneurial signaling in new-venture financing has become fragmented, and this is harming further development of the field. This study systematically reviews the different literature streams on entrepreneurial signaling to provide a more integrative framework, which can contribute to the cumulative and evidence-based body of knowledge about the role of entrepreneurial signaling in new-venture financing. Furthermore, the authors identify critical sender-, signal-, receiver-, and environment-related boundary conditions that influence the signaling effectiveness. In this way, the authors identify gaps in the existing literature and map directions for future research.

Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda

2020 ◽  
Vol 31 (6) ◽  
pp. 1149-1162 ◽  
Author(s):  
Gaby Odekerken-Schröder ◽  
Cristina Mele ◽  
Tiziana Russo-Spena ◽  
Dominik Mahr ◽  
Andrea Ruggiero
Keyword(s):  
Research Agenda ◽  
Impact Analysis ◽  
Service Providers ◽  
Age Groups ◽  
Well Being ◽  
Content Type ◽  
Integrative Framework ◽  
The Impact ◽  
Companion Robots

PurposeLoneliness and isolation are on the rise, globally threatening the well-being across age groups; global social distancing measures during the COVID-19 crisis have intensified this so-called “loneliness virus”. The purpose of this paper is to develop an integrative framework and research agenda on the role of companion robots in mitigating feelings of loneliness.Design/methodology/approachA netnographic analysis of 595 online visual and textual descriptions offer empirical insights about the role of the companion robot Vector during the COVID-19 pandemic.FindingsThe contributions of this study are twofold. First, it postulates that companion robots have the potential of mitigating feelings of loneliness (i.e. indicator of well-being). Second, this study contributes to transformative service by developing an integrative framework introducing the roles (personal assistant, relational peer and intimate buddy) that companion robots can fulfill to mitigate feelings of loneliness through building different types of supportive relationships.Research limitations/implicationsThe proposed research agenda encourages future service scholars to investigate 1) the role of robots in addressing loneliness, 2) design features that drive adoption of robots, 3) social support for different groups, 4) the operationalization and the measurement of loneliness and 5) an impact analysis of companion robots.Practical implicationsService providers and policy makers can leverage the insights about how companion robots can help reduce a sense of loneliness.Originality/valueThe integrative framework on loneliness reduction, based on 595 unprompted online contributions issued during the COVID-19 pandemic, offers initial evidence for the impact of companion robots in reducing people's feelings of loneliness.

Branding the family firm: A review, integrative framework proposal, and research agenda

2018 ◽  
Vol 9 (1) ◽  
pp. 3-15 ◽  
Author(s):  
Claudia Binz Astrachan ◽  
Isabel Botero ◽  
Joseph H. Astrachan ◽  
Reinhard Prügl
Keyword(s):  
Research Agenda ◽  
Family Firm ◽  
Integrative Framework ◽  
The Family
Sign in / Sign up

Export Citation Format

Share Document