Experiencing Mistreatment at Work: the Role of Grievance Filing, Nature of Mistreatment, and Employee Withdrawal

2004 ◽  
Vol 47 (1) ◽  
pp. 129-139 ◽  
Author(s):  
Wendy R. Boswell ◽  
Julie B. Olson-Buchanan
Keyword(s):  
1982 ◽  
Vol 67 (6) ◽  
pp. 868-872 ◽  
Author(s):  
George B. Graen ◽  
Robert C. Liden ◽  
William Hoel
Keyword(s):  

1986 ◽  
Vol 59 (1) ◽  
pp. 63-66 ◽  
Author(s):  
Paul E. Spector ◽  
Charles E. Michaels

Tested were two hypotheses concerning the role of locus of control in the process of employees' turnover: first, that employees with external locus of control would be more likely to intend to quit and actually quit their jobs, and second, that external scorers would be more likely to intend to quit and actually quit a dissatisfying job. Analyses supported only the aspect of intention to quit in both hypotheses. Externality was associated with intentions to quit, and locus of control moderated the relationship between job satisfaction and intention to quit. These hypothesized relationships did not hold for actual turnover.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kausar Fiaz Khawaja ◽  
Muddassar Sarfraz ◽  
Misbah Rashid ◽  
Mariam Rashid

PurposeThis study divulges the new concept of employees' withdrawal behavior during the global pandemic (COVID-19). The study's purpose is to draw new insights into workplace stressors and employee withdrawal behavior. The study also considers the mediating role of aggression and the moderating role of COVID-19 worry and cyberloafing.Design/methodology/approachThe study's statistical population consists of 384 frontline hotel employees from Pakistan's hospitality industry. Statistical analysis SPSS and AMOS were utilized to conduct Pearson's correlation and multilevel regression analysis. A Hayes process technique has been used for moderation and mediation analysis.FindingsThe results demonstrated that COVID-19 has a psychological effect on the employee's mental health and higher turnover intention during the current pandemic. Workplace stressor is significantly related to aggression and employee withdrawal behavior. Aggression mediates the relationship between workplace stressors and withdrawal behavior. The study results show that COVID-19 worry moderates between workplace stressors and aggression – notably, cyberloafing moderate aggression and withdrawal behavior.Practical implicationsThe government and hospitality organizations need to implement crisis management strategies in response to COVID-19. This research can help management in coping with employees' mental and psychological challenges. Employees' mental health has been affected during the current global health crises. Firms should encourage their employees psychologically while going for downsizing.Originality/valueThis study enhances the existing literature on the COVID-19 crisis in Pakistan's hospitality industry. This study contributes to new understandings of employees' withdrawal behavior in the hospitality industry. The research shows how COVID-19 affects employees' turnover, mental health and job performance in the hospitality industry. Employees are facing mental and physiological challenges during COVID-19. The study fills a considerable gap in the hospitality industry by exploring the role organization's crisis management during a global pandemic.


2017 ◽  
Author(s):  
Kristin A. Horan ◽  
Sonia R. Singh ◽  
Mary T. Moeller ◽  
William H. O'Brien ◽  
Clare L. Barratt ◽  
...  

2018 ◽  
Vol 35 (1) ◽  
pp. 81-88 ◽  
Author(s):  
Kristin A. Horan ◽  
R. Sonia Singh ◽  
Mary T. Moeller ◽  
Russell A. Matthews ◽  
Clare L. Barratt ◽  
...  

2020 ◽  
Vol 50 (4-5) ◽  
pp. 387-400
Author(s):  
Gyeo Reh Lee ◽  
Shinwoo Lee

Previous studies reveal that outsourcing practices generally have negative consequences for employee job satisfaction. As employee job satisfaction is a precursor of employee withdrawal, which is an expensive loss to organizations, it is important to design appropriate policies and environment to reduce such threats. In particular, scholars and practitioners alike highlight the importance of learning new knowledge and ideas as the main benefits of government outsourcing. Therefore, this study develops and tests a model that estimates the effect of government outsourcing on employee job satisfaction at the organizational level while exploring the possibility that encouraging knowledge sharing among employees in an organization can result in alleviating the anti-outsourcing sentiment among employees. The findings of this study relying on U.S. federal agency data from 2010 to 2017 suggest that government outsourcing can improve employee job satisfaction through internal management practices, such as promoting knowledge sharing among employees.


JAMA ◽  
1966 ◽  
Vol 195 (12) ◽  
pp. 1005-1009 ◽  
Author(s):  
D. J. Fernbach
Keyword(s):  

Sign in / Sign up

Export Citation Format

Share Document