scholarly journals The Importance of ICTs on Service Delivery at MTC, Namibia

2020 ◽  
pp. 35-38
Author(s):  
Ndahafa Eline Namene ◽  
◽  
Nikodemus Angula ◽  

The purpose of the study was to examine the effect of information and communication technology on service delivery in the Telecommunications industry. A descriptive survey research method was used as it helped the researcher to determine how the use of ICTs can improve service delivery at MTC, Namibia. Findings showed that variables of information and communication technology have positive effect on service delivery. Therefore, the study concluded that training collectively with changes in corporate policies and support, can result in better service delivery. It was recommended that employees have to acquire skills on how to use computers and communication software in order to offer efficient services. It is vital for the Telecommunications sector to foster digital opportunities by enhancing the use of ICTs to improve service delivery. Barriers to be overcome are no longer only technological but also educational, cultural and linguistic in nature. With that in mind, neglecting to invest sufficiently in human capacity may result in clientele dissatisfaction.

2020 ◽  
pp. 351-368
Author(s):  
Jethro Akinyemi Adejumo

This article contains a descriptive survey on the acceptability of equivalence-based translation of the menu of TECNO Android phones into the Yorùbá language, one of the three major languages in Nigeria. Words translated into Yorùbá were categorized into strategies of borrowing, semantic extension and composition and analysed from equivalence effect. In the follow-up survey, information and communication technology experts and general mobile phone users were carefully chosen and consulted for an assessment of the appropriateness of the translation. The study concluded that equivalence, the key term of linguistic translation theories, is still a viable concept in the translation of information and communication technology and equivalence-based translation into Yorùbá will not only promote the language but also contribute to effective communication in a multilingual global village that the world is fast becoming.


Author(s):  
Jethro Akinyemi Adejumo

This article contains a descriptive survey on the acceptability of equivalence-based translation of the menu of TECNO Android phones into the Yorùbá language, one of the three major languages in Nigeria. Words translated into Yorùbá were categorized into strategies of borrowing, semantic extension and composition and analysed from equivalence effect. In the follow-up survey, information and communication technology experts and general mobile phone users were carefully chosen and consulted for an assessment of the appropriateness of the translation. The study concluded that equivalence, the key term of linguistic translation theories, is still a viable concept in the translation of information and communication technology and equivalence-based translation into Yorùbá will not only promote the language but also contribute to effective communication in a multilingual global village that the world is fast becoming.


Author(s):  
Eric Mouchili Moumié

Although the macroeconomic effects of information and communication technology (ICT) has been a topic of many debates in the literature over the past 20 years, the effect of ICT on terrorism is still largely unexplored. Using the Generalized Method of Moments (GMM) technique, this paper investigates the impact of ICT on terrorism on a panel of 49 African countries over the period 1998-2012. Two ICT indicators (Internet and Mobile) and four different but linked terrorism indicators (Domestic, transnational, unclear and total terrorisms) are used. The paper finds a significant positive effect of ICT on terrorism.


Author(s):  
Edem Edemekong Edemidiong ◽  
Ebong, Itoro Bassey ◽  
Osezua Ozinegbe

This paper examined the impact of Information and Communication Technology (ICT) on the level of services delivered by the Federal Inland Revenue Service (FIRS). The paper was premised on the perceived importance and role of the online platform in the prompt payment of corporate tax as its efficiency in increasing compliance while decreasing the level of tax evasion by corporate bodies. A related challenge that is increasingly being faced by users of electronic facilities for government transaction is a lack of universal security mechanism that forms a first line of defense for such users. The objective of the paper was to examine the impact of ICT on the level of revenue generation efforts of the FIRS and the level of tax evasion in Nigeria. Technology acceptance model was used as theoretical framework of analysis. The paper adopted survey and descriptive research design to elicit responses from the study sample. Both primary and secondary sources of data were used in eliciting information needed for the study. Pearson pear product and chi-square method were used as statistical method of analysis. The major findings of the study revealed among others that application of ICT will only amount to negligible level of revenue generation. It was also revealed that the relationship between application of ICT and the level of tax compliance and acceptability is not significant. Based on the findings, the paper recommended among others, that the government and their agencies should embark on an all-important campaign for attitude and behavioral change with regards to encouraging people in the business world to perceive tax as an obligation to the state and not just a yearly ritual that must be embarked upon by them. KEYWORDS: Federal Inland Revenue, Information Communication Technology, Taxation and Service Delivery


2019 ◽  
Vol 5 (2) ◽  
pp. 93
Author(s):  
Lilis Suryani ◽  
Trisnendri Syahrizal ◽  
Ula Nisa El Fauziah

Teaching in 4.0 era cannot be separated with Information and Communication Technology (ICT). There are many applications that can be used in learning and teaching process. ORAI application is chosen to be used as teaching tool in learning pronunciation. The main objective of this research is to discover the pro and cons from students as the main user in using ORAI application in learning pronunciation. This research implemented qualitative as research method and the participants of the research was 35 students of third semester of English students in IKIP Siliwangi. The data were collected by observation and interview. The result of the research showed that most of the participants agree that ORAI brings more benefits in learning pronunciation practice class. Their agreement can be classified into four categories: accessibility, comfortability, technicality, and integrated learning. The students were motivated and they could learn effectively. While, some of the students indicated that they did not want to use this application, they just delivered that this application has weaknesses in their process of practicing English pronunciation. Their cons on the use of ORAI are classified into two categories; topic difficulties and technicalities. Overall, the implementation of ORAI has positive effect for students in pronouncing correctly and they have good feedback to trigger them for practicing a lot. On the other hand, pronouncing English well will make a big contribution to their communication skills.��


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