Assessing the impact of the new public management on the development of higher education in Hong Kong

2009 ◽  
Author(s):  
Yin-ping Lee
Societies ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 52
Author(s):  
Margaret Hodgins ◽  
Patricia Mannix McNamara

New managerialism and the pervasive neoliberalisation of universities is by now a well-established phenomenon. Commentaries explore the political and economic drivers and effects of neoliberal ideology, and critique the impact on higher education and academic work. The impact on the health and well-being of academic staff has had less attention, and it is to that we turn in this paper. Much academic interest in neoliberalism stems from the UK, Australia and the United States. We draw particularly on studies of public Irish universities, where neoliberalism, now well entrenched, but something of a late-comer to the new public management party, is making its presence felt. This conceptual paper explores the concept of neoliberalism in higher education, arguing that the policies and practices of new public management as exercised in universities are a form of bullying; what we term institutional bullying. The authors are researchers of workplace culture, workplace bullying and incivility. Irish universities are increasingly challenged in delivering the International Labour Organisation (ILO) principles of decent work, i.e., dignity, equity, fair income and safe working conditions. They have become exposed in terms of gender imbalance in senior positions, precariat workforce, excessive workload and diminishing levels of control. Irish universities are suffering in terms of both the health and well-being of staff and organisational vibrancy. The authors conclude by cautioning against potential neoliberal intensification as universities grapple with the economic fallout from the COVID-19 pandemic. This paper reviews neoliberalism in higher education and concludes with insight as to how the current pandemic could act as a necessary catalyst to stem the tide and ‘call out’ bullying at the institutional level.


2020 ◽  
Vol 23 (2) ◽  
pp. 111-123
Author(s):  
Ahmed Shafiqul Huque ◽  
Patamawadee Jongruck

PurposeThe purpose of this paper is to examine the strategies of civil service reforms in Hong Kong and Thailand. It seeks to identify the drivers of reforms in the two cases and explain the divergence in processes that were intended to achieve similar ends.Design/methodology/approachThis paper adopts a case study approach along with a thorough review of the literature. It is based on secondary materials, including academic studies, government publications and websites, and media reports. It compares approaches, strategies and outcomes of civil service reforms in Hong Kong and Thailand.FindingsCivil service reforms in Hong Kong focused on improving management through the implementation of New Public Management (NPM) principles, while governance values were prominent in civil service reforms in Thailand.Originality/valueThis paper compares civil service reforms in two dissimilar Asian cases. It highlights the impact of global trends on traditional bureaucratic organizations and reform strategies, and recognizes the impacts of traditions, culture and capacity on civil service reforms.


Author(s):  
Colin Knox ◽  
Saltanat Janenova

The concept of one-stop shops started as a relatively modest idea of providing information to public service users under one roof and helping citizens to navigate the complexities of multiple providers. Over time a business sector model accelerated the development of one-stop shops into a new phase of digitization influenced by the emergence of New Public Management with its emphasis on putting users at the center of public services provision. Technological progress afforded citizens access to the state and, in turn, promoted state-to-citizens interactions through multiple channels, both digital and physical. One-shop shops became inextricably linked to e-government which impacted both the developed and developing world, including authoritarian states. Although evidence of the impact of one-shop shops is still limited, not least because the concept has morphed over time, key improvements are listed as increased citizen satisfaction, reduced corruption, and greater efficiency. The pace of development has been such that the future suggests a move from one-stop shops to “no-stop shops.”


2020 ◽  
Vol 13 (1) ◽  
pp. 42-66
Author(s):  
Joost Beuving ◽  
Geert de Vries

This article discusses how the teaching of qualitative research in higher education is threatened by the effects of new public management, by academic culture wars and by a growing belief in big data. The controversy over Alice Goffman’s book On the Run presents one recent example of this. In an effort to counterbalance these developments, this article stresses the importance in social science curricula of ‘naturalistic inquiry’ – the artisanal core of qualitative research. Explicitly acknowledging emic viewpoints, naturalistic inquiry upholds the emancipatory ideal of making society transparent to its members. Teaching naturalistic inquiry as a craft may be the best way to assure ‘qualitative literacy’ among graduates in their various careers as socially responsible professionals.


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