scholarly journals Quality and strategy for response to change using a software solution in a service enterprise

2021 ◽  
Author(s):  
Eva Nedeliakova ◽  
Michal Petr Hranicky
Keyword(s):  
Change Management ◽  
Quality Of Services ◽  
Changing Environment ◽  
Response To Change ◽  
The Right

Abstract: It is now important for companies to respond proactively to the changing environment, to solve extraordinary situations, to implement an appropriate strategy and to constantly improve the quality of services through innovative changes. When determining the strategy in the company, it is necessary to find the right method and way of management and implementation. This can be facilitated by a number of models, tools and methodologies. This paper is focused on those offered by change management. The authors' own research brought a new software solution. The paper defines the starting points for setting changes in the strategy affecting the quality of the company's services. It describes a new proposed software that links change management methods. All the features have been designed to make it as easy as possible and to help create a strategy. A very valuable feature of the software is linking the entire organization and letting all employees understand what the strategy is and how they can get involved. Sažetak: Sada je važno da tvrtke proaktivno reagiraju na promjenjivo okruženje, rješavaju izvanredne situacije, provode odgovarajuću strategiju i stalno poboljšavaju kvalitetu usluga inovativnim promjenama. Pri određivanju strategije u poduzeću potrebno je pronaći pravu metodu i način upravljanja i provedbe. To mogu olakšati brojni modeli, alati i metodologije. Ovaj je rad usredotočen na one koje nude upravljanje promjenama. Vlastita istraživanja autora donijela su novo softversko rješenje. U radu su definirana polazišta za postavljanje promjena u strategijama koje utječu na kvalitetu usluga poduzeća. Opisuje novi predloženi softver koji povezuje metode upravljanja promjenama. Sve su značajke dizajnirane kako bi ih učinile što jednostavnijim i pomogle u stvaranju strategije. Vrlo vrijedna značajka softvera je povezivanje cijele organizacije i omogućavanje svim zaposlenicima da shvate koja je strategija i kako se mogu uključiti.

scholarly journals PERANCANGAN APLIKASI MOBILE CATALOG MODEL RAMBUT DENGAN MENERAPKAN ALGORITMA CROCHEMORE PERRIN

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Sri Hardiyanti
Keyword(s):  
Positive Impact ◽  
Quality Of Services ◽  
Modern Times ◽  
Changing Trends ◽  
New Models ◽  
Age Appropriate ◽  
The Media ◽  
The Right ◽  
Made In

In modern times, barbershop aka men's shaving places is the main choice of modern men to style their hair. The results showed that the popularity of Barbershop itself is due to the trend of the haircut, the classic hairdo. Classic hairstyle trends are also supported by the media which has a positive impact on popularity, hair fashion as a priority, knowledge about fashion is getting better, pomade trends. In general, customers want to get the best quality of services provided.Changes in customer haircuts or Barbershop customers are usually caused by changing trends or because they want to find new models that are more age-appropriate. The haircut catalog is a book that contains information on various haircut models that are made in the form of pictures and names of haircuts, where the names of haircuts are generally made in English.The problem that can occur in cutting hair is the lack of desires of the customer to the results of the hair stylist cut, it happens because the customer does not understand or do not remember the name of the desired haircut model. Crochemore Perrin's algorithm factored the right pattern so that pattern = right pattern left pattern. The matching phase of this algorithm consists of two parts, first matching the right pattern character from left to right, then matching the left pattern from right to left.Keywords: Barbershop, Android, Catalog, Crochemore Perrin

scholarly journals POLÍTICAS PÚBLICAS PARA A EDUCAÇÃO INFANTIL NO BRASIL: dimensões da oferta, acesso e qualidade

2019 ◽  
Vol 23 (2) ◽  
pp. 640
Author(s):  
Petula Ramanauskas Santorum e Silva ◽  
Paulo Gomes Lima
Keyword(s):  
Early Childhood ◽  
Early Childhood Education ◽  
Quality Of Services ◽  
Full Time ◽  
Exploratory Research ◽  
Childhood Education ◽  
Access And Quality ◽  
The Right ◽  
Education In Brazil

As políticas públicas para a educação infantil no Brasil, considerando as dimensões de oferta, acesso e qualidade apresentam-se lacunares quanto à garantia do direito da criança pequena à educação. Por meio de uma pesquisa exploratória, o objetivo deste estudo foi o de discutir tais “lacunas” por meio de sua identificação e discussão.  O estudo revela que acesso à vaga e a permanência da criança nessa etapa da Educação coloca como um dos desafios a diminuição das disparidades no acesso, sobretudo por razões socioeconômicas, visto que as crianças com famílias de menor ou nenhum poder aquisitivo são as que mais têm ficado à margem desse direito. O estudo revelou que os municípios precisam ampliar a oferta de atendimento, sem marginalizar a qualidade dos serviços ofertados, e não apenas oportunizando acesso, mas garantindo a permanência também em período integral.Palavras-chave: Educação infantil. Políticas públicas. Qualidade. Acesso. Oferta.PUBLIC POLICIES FOR EARLY CHILDHOOD EDUCATION IN BRAZIL: OFFER, ACCESS AND QUALITY DIMENSIONSAbstractPublic policies for early childhood education in Brazil, considering the dimensions of supply, access and quality, are lacking in terms of guaranteeing the right of young children to education. Through exploratory research, the purpose of this study was to discuss such “gaps” through their identification and discussion. The study reveals that access to the vacancy and the permanence of the child in this stage of education poses as one of the challenges the reduction of the disparities in access, especially for socioeconomic reasons. It is known that children with families with less or no purchasing power have been left out of this right. The study revealed that the municipalities need to expand the offer of care, without marginalizing the quality of services offered, not only providing access, but also ensuring full-time permanence.Keywords: Early childhood education. Public policies. Quality. Access. Offer.

scholarly journals Pembuatan Booklet sebagai Media Informasi Bibliocrime di Perpustakaan Universitas Negeri Padang

2019 ◽  
Vol 8 (1) ◽  
pp. 431
Author(s):  
Ulet Nata Diri ◽  
Marlini Marlini
Keyword(s):  
Product Design ◽  
Manufacturing Process ◽  
Needs Analysis ◽  
Quality Of Services ◽  
Product Trial ◽  
Product Manufacturing ◽  
Information Media ◽  
The Right ◽  
Library User

AbstractBibliocrime is caused by library user activities that can damage and harm the activities in the library. In order to reduce losses caused by Bibliocrime actions, prevention is carried out in order to improve the quality of services in the library and to reduce the number of damaged collections. One of them is by giving information and understanding to users that bibliocrime is included in acts of crime that can harm the library and other users. Therefore, the right tools are needed as a medium of information about Bibliocrime. Booklet as one of the information media is very useful to facilitate the delivery of information to users, with the booklet making it easier for users to understand what forms of crime should be avoided by users in the library, as well as what disadvantages caused by Bibliocrime activities and how how to prevent Bibliocrime actions. Booklets also facilitate librarians in delivering information, so librarians do not need to convey information directly because the booklet is an intermediary media in delivering information from librarians to users. Making booklets, namely: (1) needs analysis; (2) product design; (3)product manufacturing; booklet product manufacturing process is carried out.(4) product trial results; carried out to find out how the responses of librarians and librarians to the information contained in the booklet.Keywords: Bibliocrime, Booklet, Library 

scholarly journals Performance Analysis on Spa Service at Badung and Gianyar Regencies

1970 ◽  
Author(s):  
Dewa Ayu i Laksmiadi Janapriat ◽  
I Made Sukarsa ◽  
Nyoman Adiputra
Keyword(s):  
Human Resources ◽  
Natural Resources ◽  
Development Strategy ◽  
Local Knowledge ◽  
Rapid Development ◽  
Target Population ◽  
Quality Of Services ◽  
Growth Prospects ◽  
The Right

Over the last ten years, spa as one of the products of wellness tourism is growing very fast in Bali, necessitating the development strategy in accordance with the conditions of Bali. The rapid development momentum for the business of spa is opened in Bali, although in the external side of the business will compete with the international trade environment to take advantage and create sustainable economic growth prospects. This will be an opportunity for Bali as a destination spa in the future. In an effort to maintain and continue to develop quality as the best spa destinations in the world, we need the right strategy to make the creation and supporting product innovation spa in Bali. This study aims to create an integrated assessment of the extent of the influence of the utilization of natural resources, human resources and local knowledge of the existence and essence of spa in Bali and methods for utilizing natural resources, human resources and local knowledge of Bali on development of spa in Bali. Research design and methods of approach to the problem that are done in this study using descriptive design, where the planning and execution of research conducted in the form of field data are collected in the form of surveys, questionnaires and statistical data processing. The target population in this study is divided into three, namely: the company or a place that offers spa services, spa services supporting manufacturers and both foreign and domestic tourists who use the services of spa services in Badung and Gianyar, by assuming the two districts can represent the tourist population to Bali. Based on several case studies found that the performance of spa services in terms of utilization of natural resources, human resources, and local wisdom of Bali, particularly in terms of (1) the atmosphere (ambience), (2) equipment and design, (3) the qualifications and skills of the therapist, (4 ) treatment menu, and (5) the quality of services as a whole has shown good performance. Consumer expectations of the spa service indicators in terms of utilization of natural resources, human resources, and local wisdom of Bali, particularly in terms of (1) the atmosphere (ambience), (2) equipment and design, (3) the qualifications and skills of the therapist, ( 4). The treatment menu, and (5) the quality of services (service) as a whole have demonstrated the value of important categories.

scholarly journals Hospital with No-class Wards Policy: An Effort to Create the Right to Access to Quality Health Care for the Poor

2019 ◽  
Vol 21 (1) ◽  
pp. 18-37 ◽  
Author(s):  
Budi Aji ◽  
Herman Sumawan
Keyword(s):  
Health Care ◽  
Local Context ◽  
Quality Of Services ◽  
Future Research ◽  
Health Coverage ◽  
Quality Health Care ◽  
The Poor ◽  
Quality Health ◽  
The Right

The purpose of the present study was to explore the experience of the patients and hospital behaviour after the implementation of the no-class wards policy and its possible impact on the poor and non-poor patients provision and quality of care. This case study was conducted at Wates Hospital and purposeful sampling was used to yield participants. This study employed in-depth interviews with health care users district health care stakeholders, and focus group discussions with hospital healthcare professionals. The no-class wards policy had clearly demonstrated on improving the right to access to quality health care for the poor. The policy had been effectively reducing the experiences of patients on discriminatory treatment and improving quality of services. The policy also had an impact on increasing hospital utilization significantly among public insurance beneficiaries for both the poor and non-poor patients which supports the success of the implementation of the universal health coverage. Moreover, the policy had improved the assurance of quality of services. Future research needs to expand on our work to compare the implementation of no-class wards policy in other hospitals in different regions in Indonesia considering different local context such as local political issues, public expectations and other technical issues.

MANTENAN Application based on Android Sytem

Academia Open ◽  
2021 ◽  
Vol 5 ◽  
Author(s):  
Fajar Suryansyah ◽  
Arif Senja Fitrani
Keyword(s):  
Quality Of Services ◽  
To Come ◽  
The Right ◽  
The Doors

Marriage is one of God's commands that is highly recommended for its implementation. It's not just done, but how to make the marriage happen in the right time and quickly by hastening the marriage is expected to be one of the doors to the perfection of a servant of God. By making the MANTENAN application, it is expected to benefit both parties, where this application provides a place for service sellers. be it decoration services, building, catering, makeup, photographers, etc. And also to make it easier for buyers or prospective brides to choose or compare without the hassle of having to take time to come directly to the place. Only by opening the MANTENAN application, the buyer will be presented with various price options and also the quality of services provided by the seller.

scholarly journals PACAM: A Pairwise-Allocated Strategy and Capability Average Matrix-Based Task Scheduling Approach for Edge Computing

2022 ◽  
Vol 2022 ◽  
pp. 1-14
Author(s):  
Feng Hong ◽  
Tianming Zhang ◽  
Bin Cao ◽  
Jing Fan
Keyword(s):  
Task Scheduling ◽  
System Performance ◽  
Quality Of Services ◽  
Effective Solution ◽  
Efficiency And Effectiveness ◽  
Order Preference ◽  
Iot Devices ◽  
Synthetic Datasets ◽  
The Right

With the development of the smart Internet of Things (IoT), an increasing number of tasks are deployed on the edge of the network. Considering the substantially limited processing capability of IoT devices, task scheduling as an effective solution offers low latency and flexible computation to improve the system performance and increase the quality of services. However, limited computing resources make it challenging to assign the right tasks to the right devices at the edge of the network. To this end, we propose a polynomial-time solution, which consists of three steps, i.e., identifying available devices, estimating device quantity, and searching for feasible schedules. In order to shrink the number of potential schedules, we present a pairwise-allocated strategy (PA). Based on these, a capability average matrix (CAM)-based index is designed to further boost efficiency. In addition, we evaluate the schedules by the technique for order preference by similarity to an ideal solution (TOPSIS). Extensive experimental evaluation using both real and synthetic datasets demonstrates the efficiency and effectiveness of our proposed approach.

Cultural Competency Methodological and Data Strategies to Assess the Quality of Services in Mental Health Systems of Care

2002 ◽  
Author(s):  
Carole Siegel ◽  
Gary Haugland ◽  
Ethel Davis Chambers ◽  
Carmen Aponte ◽  
Ralph Blackshear ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Systems ◽  
Cultural Competency ◽  
Systems Of Care ◽  
Quality Of Services ◽  
Mental Health Systems

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

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