scholarly journals Towards Context-Aware Knowledge Management in e-Enterprises

2005 ◽  
Vol 9 (1) ◽  
pp. 39-45 ◽  
Author(s):  
Weihong Huang ◽  
Keyword(s):  
Knowledge Management ◽  
Intelligent Systems ◽  
Reference Model ◽  
Negative Impact ◽  
Global Network ◽  
Context Aware ◽  
Contextual Knowledge ◽  
Semantic Grid ◽  
Knowledge Grid ◽  
Context Knowledge

To reduce the negative impact of knowledge loss and to improve knowledge reuse effectiveness in knowledge management in e-Enterprises, this paper presents a context-aware approach to facilitate managing various types of static enterprise information and dynamic process information. Proposed approach features representing and integrating information at different conceptual levels to present contextual knowledge in an open environment. In this paper, we redefine the concept of context in intelligent systems and propose a set of meta-information elements for context description in business environments. In realising the context-awareness in knowledge management, we present a context knowledge structure model and look into the corresponding context knowledge storage and reuse solutions. To enhance context-aware knowledge management for e-Businesses over the global network, we introduce a new concept of Context Knowledge Grid with a layered knowledge interoperation reference model, which are supposed to leverage the contextual knowledge in e-Enterprises and enable interoperation with other knowledge frameworks such as the Semantic Web and the Semantic Grid.

Developing Individual Level Outcome Measures in the Context of Knowledge Management Success

2010 ◽  
pp. 106-127 ◽  
Author(s):  
Shahnawaz Muhammed ◽  
William J. Doll ◽  
Xiaodong Deng
Keyword(s):  
Knowledge Management ◽  
Structural Equation ◽  
Conceptual Knowledge ◽  
Work Performance ◽  
Organizational Level ◽  
Equation Modeling ◽  
Contextual Knowledge ◽  
Individual Level ◽  
And Performance ◽  
The Individual

Success of organizational level knowledge management initiatives depends on how effectively individuals implementing these initiatives use their knowledge to bring about outcomes that add value in their work. To facilitate assessment of individual level outcomes in the knowledge management context, this research provides a model of interrelationships among individual level knowledge management success measures which include conceptual knowledge, contextual knowledge, operational knowledge, innovation, and performance. The model was tested using structural equation modeling based on data collected from managerial and professional knowledge workers. The results suggest that conceptual knowledge enhances operational and contextual knowledge. Contextual knowledge improves operational knowledge and is also a key predictor of innovations. The innovativeness of an individual’s work along with operational knowledge enhances work performance. The results support the proposed model. This model can potentially be used for measuring knowledge management success at the individual level.

Tacit-Explicit and Specific-General Knowledge Interactions in CoPs

2011 ◽  
pp. 1672-1682 ◽  
Author(s):  
Tunç Medeni
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Communities Of Practice ◽  
Knowledge Creation ◽  
General Knowledge ◽  
Contextual Knowledge ◽  
Academic Literature ◽  
Political Processes ◽  
Research Fields ◽  
Learning Capabilities

Over the last decade the fields of knowledge management and organizational learning have developed rapidly, showing increasing diversity and specialization in the academic literature. Ikujiro Nonaka has played a leading role in setting standards and earning academic legitimacy for the emergent field of “organizational knowledge management” (Easterby-Smith & Lyles, 2003). In the period 1995-2001, the book The Knowledge-Creating Company (Nonaka & Takeuchi 1995) was the most-cited knowledge management work from academic literature (Koenig & Srikantaiah, 2004). Interestingly, in this book and in following works, the authors themselves prefer to use the term “knowledge creation” rather than “knowledge management,” later also dropping the term “organizational” from the initial proposition. Easterby-Smith and Lyles also state (2003, pp. 642-643) that in the field of organizational learning and knowledge management, among the topics of articles published in the last two years, “learning capabilities, experience, and absorptive capacity” is the largest category, including several articles that assess the impact of learning on performance. Seeming to be frequently interrelated, “organizational learning and knowledge management across boundaries,” “knowledge creation and transfer,” and “human resource management and human capital” are the next largest categories for articles. Communities of practice, socio-political processes, and the development of tacit knowledge or social identity are among the other topics frequently addressed in the literature, categorized in terms of “cognition, socio-political aspects, and tacitness.” Using the extant and emerging perspectives in knowledge management, organizational learning, and communities of practice literature, in the following sections of this short article, we will first discuss the importance of specific-general knowledge, and context for knowledge creation and management. Then we will introduce the conceptualization of “specific” and “general” knowledge interactions, and discuss a framework that proposes these interactions as contextual knowledge conversions for learning and practice. The following section will aim to contribute to the representation of our knowledge on these contextual knowledge interactions, using visualization tools like geometric figures. We will conclude our discussion by highlighting future research possibilities in the relevant research fields.

Improved Experience Transfer by Semantic Work Support

2011 ◽  
pp. 84-99
Author(s):  
Roar Fjellheim ◽  
David Norheim
Keyword(s):  
Knowledge Management ◽  
Semantic Web ◽  
Web Technology ◽  
Contextual Knowledge ◽  
Work Processes ◽  
Semantic Web Technology ◽  
Management Processes ◽  
Specialist Knowledge ◽  
Knowledge Support ◽  
Integrated Operations

Active Knowledge Support for Integrated Operations (AKSIO) is a work process-enabled knowledge management system that supports experience transfer in operations of offshore oilfields. The system provides timely and contextual knowledge for work processes. Experience reports are processed and annotated by experts and linked to various resources and specialist knowledge networks. The system allows retrieval of experience reports through the support of a domain ontology. Core functionality of the system is provided by careful application of Semantic Web technology, including ontology-based annotation and contextual ontology-driven retrieval of content. The purpose of this chapter is to demonstrate how Semantic Web technology is an effective enabler of improved knowledge management processes in corporate environments.

Tacit-Explicit and Specific-General Knowledge Interactions in CoPs

2011 ◽  
pp. 514-522
Author(s):  
Tunç Medeni
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Communities Of Practice ◽  
Knowledge Creation ◽  
General Knowledge ◽  
Contextual Knowledge ◽  
Academic Literature ◽  
Political Processes ◽  
Research Fields ◽  
Learning Capabilities

Over the last decade the fields of knowledge management and organizational learning have developed rapidly, showing increasing diversity and specialization in the academic literature. Ikujiro Nonaka has played a leading role in setting standards and earning academic legitimacy for the emergent field of “organizational knowledge management” (Easterby-Smith & Lyles, 2003). In the period 1995-2001, the book The Knowledge-Creating Company (Nonaka & Takeuchi 1995) was the most-cited knowledge management work from academic literature (Koenig & Srikantaiah, 2004). Interestingly, in this book and in following works, the authors themselves prefer to use the term “knowledge creation” rather than “knowledge management,” later also dropping the term “organizational” from the initial proposition. Easterby-Smith and Lyles also state (2003, pp. 642-643) that in the field of organizational learning and knowledge management, among the topics of articles published in the last two years, “learning capabilities, experience, and absorptive capacity” is the largest category, including several articles that assess the impact of learning on performance. Seeming to be frequently interrelated, “organizational learning and knowledge management across boundaries,” “knowledge creation and transfer,” and “human resource management and human capital” are the next largest categories for articles. Communities of practice, socio-political processes, and the development of tacit knowledge or social identity are among the other topics frequently addressed in the literature, categorized in terms of “cognition, socio-political aspects, and tacitness.” Using the extant and emerging perspectives in knowledge management, organizational learning, and communities of practice literature, in the following sections of this short article, we will first discuss the importance of specific-general knowledge, and context for knowledge creation and management. Then we will introduce the conceptualization of “specific” and “general” knowledge interactions, and discuss a framework that proposes these interactions as contextual knowledge conversions for learning and practice. The following section will aim to contribute to the representation of our knowledge on these contextual knowledge interactions, using visualization tools like geometric figures. We will conclude our discussion by highlighting future research possibilities in the relevant research fields.

Measuring Knowledge Management Outcomes at the Individual Level

2011 ◽  
pp. 1-18 ◽  
Author(s):  
Shahnawaz Muhammed ◽  
William J. Doll ◽  
Xiaodong Deng
Keyword(s):  
Knowledge Management ◽  
Work Performance ◽  
Measurement Tool ◽  
Contextual Knowledge ◽  
Individual Level ◽  
Knowledge Innovation ◽  
Success Measurement ◽  
Individual Knowledge ◽  
And Performance ◽  
The Individual

Extant literature has mostly focused on defining knowledge management success at an organizational or project level. The literature lacks a framework for measuring knowledge management success at the individual level. From a cultural perspective of knowledge management, individual knowledge, innovation and performance make organizations more productive. This research proposes a model of the interrelationships among individual level knowledge management success measures (outcomes) including conceptual, contextual and operational knowledge, innovation, and performance. The model is tested using a sample of 252 individuals engaged in managerial and professional knowledge work. The results suggest that conceptual knowledge enhances operational and contextual knowledge. Contextual knowledge also improves operational knowledge. Contextual knowledge is the key predictor of innovations that, along with operational knowledge, enhance work performance. The results provide a model (tool) for defining and measuring knowledge management success at the individual level. The implications of this success measurement tool for future empirical studies of organizational culture are discussed.

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