scholarly journals Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education

2017 ◽  
Author(s):  
Desiree Wieser ◽  
Jürgen Matthias Seeler ◽  
Karin Sixl-Daniell ◽  
Anita Zehrer
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Success Factors ◽  
Education Student ◽  
Higher Education Management ◽  
Study Program ◽  
Online Programs ◽  
Education Management ◽  
Online Study ◽  
Study Programs

Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education Management

Information System Projects for Higher Education Management

2019 ◽  
pp. 120-150
Author(s):  
Gabriela Gerón-Piñón ◽  
Pedro Solana-González ◽  
Daniel Pérez-González ◽  
Sara Trigueros-Preciado
Keyword(s):  
Higher Education ◽  
Information System ◽  
Latin America ◽  
Success Factors ◽  
Higher Education Institutions ◽  
Higher Education Management ◽  
Education Management ◽  
Is Implementation ◽  
Critical Success ◽  
The World

This chapter studies the challenges that higher education institutions (HEIs) in Latin America face for the implementation of information systems (IS), highlighting specific characteristics of the region compared with other parts of the world. The study evidences distinctives of universities in comparison with other type of industries that need to be considered for the implementation of IS. Critical success factors and barriers for IS implementation projects are also recognized through a compilation of the experience of experts who have participated in projects in 14 countries in the region. It is intended that this work research will serve as a reference for institutions that are seeking the implementation of IS, and that it will also serve as guide for interested stakeholders—academics, researchers, administrators, and managers—to start such projects and ensure the understanding of the conditions required that will help them succeed.

scholarly journals ASEAN Community and Prospects for the Development of UIN Raden Fatah Palembang

2020 ◽  
Vol 4 (2) ◽  
pp. 109-121
Author(s):  
Aflatun Mukhtar ◽  
Aristophan Firdaus
Keyword(s):  
Higher Education ◽  
Human Resources ◽  
Higher Education Management ◽  
Student Body ◽  
University Ranking ◽  
Education Management ◽  
Asean Member ◽  
Study Programs ◽  
Asean Countries

By entering the era of higher education industrialization, Indonesia is required to improve itself so that it can compete with other ASEAN countries. According to several university ranking data, the quality of Indonesian education is still below Singapore and Malaysia. The portrait of the quality of Indonesian higher education is still very vulnerable to injustice and lack of equity             Competition for a professional workforce, having mature skills and being equipped with good language skills are prerequisites for competing fairly with other ASEAN member countries. Of course, Raden Fatah State Islamic University Palembang, which has approximately 25,000 students consisting of 39 study programs and 500 lecturers, both domestic and foreign graduates, has great potential to be involved in preparing a reliable workforce in their fields. The quality of the workforce must be supported by the quality of education held in each country, including UIN Raden Fatah Palembang. With good quality, the country's human resources are ready to compete in the ASEAN labor market. The factors that determine the effort to improve the quality of UIN Raden Fatah Palembang in facing the ASEAN Community include: vision and mission; rules; governance guidelines; student body; human Resources; infrastructure; Tri Dharma College; international cooperation; visiting lecturer; and Asean issues. All of these factors are the basis for higher education management.

scholarly journals Implications Of Academic Service On Student Performance

2021 ◽  
Vol 3 (1) ◽  
pp. 21-35
Author(s):  
Isthifa Kemal
Keyword(s):  
Higher Education ◽  
Student Performance ◽  
Study Groups ◽  
Survey Method ◽  
Higher Education Management ◽  
Study Program ◽  
Administrative Services ◽  
Education Management ◽  
Student Grouping ◽  
Completion Process

This study aims to reveal: 1) student performance in the management education study program; 2) academic services carried out by the higher education management master's program at the University of North Sumatra; 3) whether there is an effect of educational services on student performance in the master's degree program in higher education management. The method used in this study is a survey method, namely by distributing questionnaires to respondents and describing respondents' answers qualitatively. Research Results: 1) Student performance of the UMSU Higher Education Management Masters Program, accustomed to being on time, taking notes from lecturers' explanations, actively preparing lecture materials, actively asking and answering questions, accustomed to making lecture summaries, filling out attendance lists, searching and reviewing source books, study groups, and participate in activities organized by the Study Program. 2) Administrative services have been carried out in an orderly and fair manner for 11 types of services, namely lecture scheduling, lecture preparation, lecture implementation, class determination, student grouping, lecture evaluation, thesis writing supervisor assignments, guidance process, implementation proposal seminars, thesis examination implementation, and student study completion process. All these services have been carried out satisfactorily and adequately. 3) There is a direct positive effect of administrative services on student performance in the higher education management study program. The results have significance for higher education. These findings can make academic service implications for student performance. Penelitian ini bertujuan untuk mengungkap: 1) kinerja mahasiswa pada program studi pendidikan manajemen; 2) pelayanan akademik yang dilaksanakan oleh program studi magister manajemen pendidikan tinggi Universitas Sumatera Utara; 3) apakah ada pengaruh pelayanan pendidikan terhadap kinerja mahasiswa pada program studi magister manajemen pendidikan tinggi. Metode yang digunakan dalam penelitian ini adalah metode survei, yaitu dengan menyebarkan kuesioner kepada responden dan mendeskripsikan jawaban responden secara kualitatif. Hasil Penelitian: 1) Kinerja mahasiswa Program Studi Magister Manajemen Pendidikan Tinggi UMSU, terbiasa hadir tepat waktu, mencatat penjelasan dosen, aktif menyiapkan materi perkuliahan, aktif bertanya dan menjawab pertanyaan, terbiasa membuat ringkasan kuliah, mengisi daftar hadir, mencari dan mereview buku sumber, belajar kelompok, dan mengikuti kegiatan yang diselenggarakan oleh Program Studi. 2) Pelayanan administrasi telah dilakukan secara tertib dan adil untuk 11 jenis pelayanan yaitu penjadwalan perkuliahan, persiapan perkuliahan, pelaksanaan perkuliahan, penentuan kelas, pengelompokan mahasiswa, evaluasi perkuliahan, tugas pembimbing penulisan skripsi, proses bimbingan, seminar proposal pelaksanaan,   pelaksanaan ujian tesis, dan proses penyelesaian studi mahasiswa. Semua pelayanan tersebut telah dilaksanakan dengan memuaskan dan memadai. 3) Terdapat pengaruh langsung positif pelayanan administrasi terhadap kinerja mahasiswa pada program studi manajemen pendidikan tinggi. Hasilnya memiliki arti penting bagi pendidikan tinggi. Temuan ini dapat membuat implikasi layanan akademik untuk kinerja siswa

scholarly journals STUDI ANALISIS PELAYANAN ADMINISTRASI, AKADEMIK, FASILITAS MAHASISWA TERHADAP KEPUASAN ALUMNI ILMU ADMINISTRASI NEGARA FISIP-UNDANA

2020 ◽  
Vol 11 (1) ◽  
pp. 31-47
Author(s):  
Made N D Andayana
Keyword(s):  
Higher Education ◽  
Research Team ◽  
Higher Education Management ◽  
Study Program ◽  
Administrative Services ◽  
Education Management ◽  
Quality Of Higher Education ◽  
Relationship Of ◽  
The Relationship ◽  
Academic Services

Higher education management refers to the five pillars of quality, autonomy, accountability,accreditation and evaluation (Dirjen Dikti, 1990), the ultimate goal of continuous qualityimprovement. Management improve the quality of higher education is defined as a professionalpublic service that is run and directed as much as possible to provide services that are in accordancewith the standards or more. In an effort to find out customer satisfaction in this case is the alumni ofthe Undana FISIP State Administration Study Program on service quality as measured by theinfluence of Alumni Satisfaction on Administrative Services, Academic Services and StudentFacility Services. According to the results of this study, adequate administrative services, adequateacademic services and unsatisfactory facility services. The relationship of simple correlation andshows the relationship between administrative services with academic services to the satisfaction ofalumni classified as moderate or quite satisfying alumni. Suggestions from the research team,services that are categorized as providing administrative and academic satisfaction to be maintainedand continue to be even better and improved, while our facility services the research team hopes toget special attention from the institution. Keywords: Alumni Satisfaction, Administrative Services, Academic Services, Student FacilityServices

Improved differentiation classification of variable precision artificial intelligence higher education management

2021 ◽  
pp. 1-10
Author(s):  
Chao Dong ◽  
Yan Guo
Keyword(s):  
Artificial Intelligence ◽  
Higher Education ◽  
Data Mining ◽  
Decision Tree ◽  
Classification Accuracy ◽  
Attribute Selection ◽  
Higher Education Management ◽  
Education Management ◽  
Decision Tree Classification

The wide application of artificial intelligence technology in various fields has accelerated the pace of people exploring the hidden information behind large amounts of data. People hope to use data mining methods to conduct effective research on higher education management, and decision tree classification algorithm as a data analysis method in data mining technology, high-precision classification accuracy, intuitive decision results, and high generalization ability make it become a more ideal method of higher education management. Aiming at the sensitivity of data processing and decision tree classification to noisy data, this paper proposes corresponding improvements, and proposes a variable precision rough set attribute selection standard based on scale function, which considers both the weighted approximation accuracy and attribute value of the attribute. The number improves the anti-interference ability of noise data, reduces the bias in attribute selection, and improves the classification accuracy. At the same time, the suppression factor threshold, support and confidence are introduced in the tree pre-pruning process, which simplifies the tree structure. The comparative experiments on standard data sets show that the improved algorithm proposed in this paper is better than other decision tree algorithms and can effectively realize the differentiated classification of higher education management.

EFFECTIVENESS OF MANAGEMENT IN THE HIGHER EDUCATION

2021 ◽  
Vol 4 (48) ◽  
pp. 5
Author(s):  
O. Vorobyova
Keyword(s):  
Higher Education ◽  
Empirical Research ◽  
Performance Indicators ◽  
Point Of View ◽  
Educational Services ◽  
Management Effectiveness ◽  
Higher Education Management ◽  
Education Management ◽  
Management Efficiency ◽  
Theoretical Approaches

The article presents the results of empirical research of the main theoretical approaches to the concept of efficiency of management services in the field of higher education. It is determined that the concept of efficiency management is a complex multifaceted indicator that includes certain performance indicators related to efficiency, profitability, effectiveness, etc., in economics and management there is no single general approach to determining the effectiveness of management. It is proved that the effectiveness of management is a complex indicator that determines the use of resource opportunities to achieve a certain goal, and these concepts are complementary and interrelated, this approach from the point of view of economics is integrated with all management functions.Ключові слова: higher education; management efficiency; management effectiveness; management efficiency in higher education; educational services.

scholarly journals Higher Education Management

Education ◽  
2019 ◽  
Author(s):  
Paul Temple
Keyword(s):  
Higher Education ◽  
United States ◽  
Academic Staff ◽  
The United States ◽  
Individual Autonomy ◽  
Usual Sense ◽  
Institutional Autonomy ◽  
Higher Education Management ◽  
Distinctive Character ◽  
Education Management

Universities are distinctive as organizational forms in having emerged in early medieval Europe and then spread around the world while remaining recognizably similar. The management of early universities appears to have been based on what has become known as the “collegial” model: shared decision making by the more senior academic staff, with rotating functional responsibilities fitted into normal teaching duties. In England, Oxford and Cambridge colleges (and to some extent the universities they constitute) continue to exhibit this pattern. Early universities were clearly able to take decisions that could be described as “strategic”: commitments to major building projects, for example. As universities began in the 19th century to expand in size and numbers in Europe, the United States, and elsewhere, more senior permanent managerial posts were created to support the underlying collegial arrangements: the University of London’s first paid administrator, the registrar, was appointed in 1838. But it was the expansion of higher education, particularly in western Europe and the United States in the second half of the 20th century, which created the modern profession of higher education management. In most countries in the 21st century, higher education is either state directed or steered at a distance by state agencies (even when actual ownership is private). Yet typically institutional autonomy is publicly prized, often by the same governmental agencies that seek to limit it. This tension, between governmental control (both finance and politics are involved) and institutional autonomy (which is associated with high academic achievements internationally), mean that the skills demanded of university managers are of a distinctive character, and have some broad similarities across countries and cultures. These include the ability to recognize that university academics do not generally see themselves as employees of an enterprise in the usual sense and demand (with varying degrees of success) substantial autonomy in how they carry out their duties. The tension between what academics may see as reasonable demands for individual autonomy and the requirements of operating an organization employing thousands of staff, along with tens of thousands of students, has become more acute in recent years. It should be noted that while the categories chosen for the listing of works in this article would be generally understood by most scholars of higher education, there are considerable conceptual overlaps, as the various category topics inevitably influence one another: strategy cannot be wholly divorced from finance or governance, and so on.

scholarly journals STRATEGI PENGEMBANGAN PROGRAM STUDI PENDIDIKAN AGAMA ISLAM DI PERGURUAN TINGGI ISLAM

2019 ◽  
Vol 1 (2) ◽  
pp. 30
Author(s):  
Muhammad Hanif
Keyword(s):  
Higher Education ◽  
Human Resources ◽  
Management Development ◽  
Scientific Work ◽  
Strategy Development ◽  
Study Program ◽  
Tertiary Institutions ◽  
Literature Research ◽  
Study Programs ◽  
Keyword Strategy

AbstractThe current of globalization has affected many sectors including tertiary institutions. This scientific work reveals the strategy of study programs in higher education in order to develop continuously to improve management development in accordance with the needs and challenges that come. In this article, two important aspects that need to be considered are human resources and curriculum that are relevant to the conditions of globalization. While researchers obtain data based on literature research that has been done. Keyword: Strategy, Development, PAI Study Program AbstrakArus globalisasi telah mempengaruhi banyak sektor termasuk lembaga pendidikan tinggi. Karya ilmiah ini mengungkap strategi program studi pada pendidikan tinggi agar dapat berkembang secara terus menerus melakukan improvisasi pengembangan manajemen sesuai dengan kebutuhan dan tantangan yang dating. Pada artikel ini diungkap tentang dua aspek penting yang perlu diperhatikan yakni sumber daya manusia dan kurikulum yang relevan dengan kondisi globalisasi. Sementara peneliti memperoleh data berdasarkan penelitian literature yang telah dilakukan.  Kata Kunci: Strategi, Pengembangan, Program Studi PAI

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