Effect of Diversity Management on Organizational Performance of Information, Communication and Technology Firms in Nairobi County

2020 ◽  
Vol 5 (1) ◽  
pp. 51
Author(s):  
Margaret Wangui Mugwe ◽  
Dr. Thomas Chuma Mose
Keyword(s):  
Human Capital ◽  
Organizational Performance ◽  
Employee Commitment ◽  
Sampling Technique ◽  
Diversity Management ◽  
Corporate Image ◽  
Primary Data ◽  
Unique Contribution ◽  
Validity And Reliability ◽  
Creativity And Innovation

Purpose: The study sought to establish the effects of diversity management on organizational performance of ICT firms in Nairobi County. The study specifically sought to establish the effects of creativity and innovation, employee commitment, corporate image and human capital pool on organizational performance of ICT firms in Nairobi County.Methodology: The study targeted ICT firms in Nairobi County categorized into networking, software development, hardware maintenance and distribution, communication and system security. The study adopted a purposive sampling technique to acquire a sample of 15 firms. The unit of observation comprised eight employees per each of the targeted firms thus making a total of 120 respondents. The study used a census survey since the population was small and adequate for study. Primary data was gathered through questionnaires. A pilot study was conducted to test the validity and reliability of the data collection instruments. The data was analyzed both qualitatively and quantitatively through SPSS, results presented in form of tables, and figures.Findings: The findings show that creativity and innovation have a positive and significant effects on the performance of ICT firms as shown by β = 0.233 and Sig = 0.010 <0.05. Employee commitment likewise, has a positive and significant effects on the performance of ICT firms as shown by β = 0.397 and Sig = 0.001 <0.05. The results further show that corporate image has a positive and significant effects on the performance of ICT firms as shown by β = 0.121 and Sig = 0.012 <0.05. In addition, human capital tool has a positive and significant effects on the performance of ICT firms as shown by β = 0.406 and Sig = 0.000 <0.05.Unique contribution to theory, practice and policy: The study recommended that the management of ICT firms in Nairobi County should focus on enhancing elements that boost the levels of innovation amongst employees in the firm since the practice bears positive and significant effects on performance of the firm. The study also recommended that the management of ICT firms in Nairobi County should focus on advancing the factors that contribute to increased levels of employee commitment in the firm since the practice bears positive and significant effects on performance of the firm. The study further recommended that the management of ICT firms in Nairobi County should focus on improving the corporate image since the practice bears positive and significant effects on performance of the firm. The study finally recommended that the management of ICT firms in Nairobi County should advance their human capital pool since the practice bears positive and significant effects on performance of the firm.

scholarly journals Analyzing fit in CSR strategy research in state-owned entreprises: Indonesia context

2016 ◽  
Vol 9 (1) ◽  
pp. 179
Author(s):  
Muafi Muafi
Keyword(s):  
Organizational Performance ◽  
Secondary Data ◽  
Sampling Technique ◽  
Time Orientation ◽  
Primary Data ◽  
Validity And Reliability ◽  
Strategy Research ◽  
Fitness Level ◽  
Csr Strategy ◽  
The Right

Purpose: We attempted to empirically examine the fitness level of enterprises CSR strategy and its context with contingency and configuration approach. Furthermore, we used 213 CSR managers of state-owned enterprises in Indonesia as samplesDesign/methodology/approach: We used the purposive sampling technique to examine the data, also the contingency and configuration approach are measured with regression Euclidean distance.Findings: The result of the configuration and contingency approach has shown fit between CSR strategy and elements of contingency such as socialization tactic and time orientation. This condition also emerges on proactive CSR strategy and reactive CSR strategy, However, there are limitations of this study: an existence of the influence of the situation and condition when this study takes time; there is a concern on the result of not generalizing population, also the organizational performance only considered the size of organizational performance from non financial measure.Research limitation: (a) respondents’ answers are highly influenced by situation and condition when the study takes time. Although validity and reliability tests has shown the right outcome, there is still a possibility of a bias, (b) state-owned companies in Indonesia are represented by CSR manager samples or PKBL with purposive technique so there is a concern on the result for not generalizing population, (c) this research only used primary data through questionnaires. It would be better to combine both primary and secondary data for future researches, (d)  organizational performance only considered the size of organizational performance from non financial measure.Originality/value: There is a methodological contribution in testing the fit of a relationship, both contingency and configuration are superior in terms of research method which used Euclidean distance, and used multivariate fit and bivariate fit linear regression. This research model used systematic approach by testing the fit of a relationship, using deviation from design ideal type for socialization tactic and time orientation or contingency variable that influences organizational performance, hence it could be acknowledged the value of the influence between ideal relationship from CSR strategy, socialization tactic and time orientation.

scholarly journals A CRITICAL ASSESSMENT OF WORKFORCE DIVERSITY MANAGEMENT STRATEGIES ON FIRMS PRODUCTIVITY: A STUDY OF SOME SELECTED FOOD AND BEVERAGE INDUSTRIES IN LAGOS STATE, NIGERIA.

2018 ◽  
Vol 1 (1) ◽  
pp. 94-105
Author(s):  
Ola Olusegun OYEDELE ◽  
Abdulraheem ISSA ◽  
Zakeri ABU
Keyword(s):  
Organizational Performance ◽  
Multinational Corporations ◽  
Management Strategies ◽  
Sampling Technique ◽  
Diversity Management ◽  
Workforce Diversity ◽  
Primary Data ◽  
Cross Sectional ◽  
Organizational Creativity ◽  
Food And Beverage

Workforce diversity management is gradually being used and becoming acceptable as a significant organizational resource in esteems to whether the objective is to be an employer choice, to offer outstanding customer service, or to sustain a competitive advantage. This study examined the effect of workforce diversity management towards organizational performance which focuses into the food and beverage industry within the larger manufacturing sector. The study employed primary data mainly for revalidation of results and inferential information from secondary sources. The study adopted cross sectional research design and considered 3 multinational corporations in the food and beverage sector in Nigeria based on random sampling technique. The sample size constituted the lower, middle and senior level staff of the multinational Corporations at their headquarters and plants to achieve the objectives of this study based on the two hypotheses that were formulated. Both descriptive and inferential statistical techniques were employed. The statistical tools used included cross tabulations, Mean, Regression and Correlation analysis with the aid of SPSS computer packages. The results showed that leadership initiatives (LI) has a significant relationship with organizational success(OS) (at P =0.000). It was also observed that organizational creativity (OCr) has significant effect on organizational creativity (OCr) (at P =0.000).In conclusion, the study reflected that Workforce diversity represents both a challenge and an opportunity for business and corporate entity. Hence, no organization in this dispensation of Globalization can survive without workforce Diversity.

scholarly journals Strategic consensus on organizational performance: A contingency approach of organizational culture and isomorphic pressure

2020 ◽  
Vol 13 (2) ◽  
pp. 352
Author(s):  
Muafi ◽  
Rizqi Adhyka Kusumawati
Keyword(s):  
Human Capital ◽  
Organizational Culture ◽  
Organizational Performance ◽  
Sampling Technique ◽  
Organizational Strategy ◽  
Innovation Strategy ◽  
Primary Data ◽  
Purposive Sampling ◽  
Imitation Strategy ◽  
Contingency Approach

Purpose: This research aims to test and analyze the consensus of organizational strategy with the contingency of organizational culture and isomorphism pressure which have an impact on organizational performance moderated by human capital. The survey is conducted to the owners/managers of Batik Micro Small Medium Entreprises (MSMEs) in 18 villages in Pekalongan, Indonesia.Design/methodology/approach: The data collecting is using questionnaire and interview to some owner/managers and leader of the Batik group. Pekalongan is a city of Batik that has Batik MSMEs spread in every area of the villages. Therefore, the sampling technique used in this research includes two stages: proportional area random sampling and purposive sampling. 17 MSMEs were taken as samples in each village. Furthermore, after selecting 17 MSMEs, the study used purposive sampling technique with a sample size of 170 MSMEs. This research uses three variables: isomorphism, organizational culture, and organizational strategy measured by semantic scale and use two bipolar typologies. As for organizational performance, it is measured using Likert scale. The data analysis technique is using Euclidience Distance Simple Regression with contingency approach and moderation of Euclidience Distance Simple Regression.Findings: These results provide are; (1) The higher the alignment degree between imitation strategy and hierarchy culture, the higher the organizational performance will be; (2) The higher the alignment degree between innovation strategy and adhocracy culture, the higher the organizational performance will be; (3) Human capital strengthens the consensus of imitation strategy with the contingency of hierarchy culture and benign isomorphism, so that the organizational performance is higher; (4) Human capital does not strengthen the consensus of innovation strategy with the contingency of adhocracy culture and hostile isomorphism, so that the organizational performance is higher.Research limitations/implications: The sampling technique of this research is done using purposive sampling, so it is feared that it cannot generalize to the existing population. The data collection also uses primary data with measurement approach based on the owner/manager perceptions, which sometimes still requires assistance and good understanding for the respondents. Organizational performance will be increase if the condition of hierarchy culture, benign isomorphism, and imitation strategy are supported by the moderation role of human capital that can strengthen the relationship with organizational performance.Practical implications: The higher the alignment degree between imitation strategy and hierarchy culture, the higher the organizational performance will be. If the organization tend to choose imitation strategy, it is more emphasizes on low market pressure, support from government regulation, low public and media pressure, and stable politic and safety, and vice versa.Originality/value: This research wants to fill the research gap by examining the importance of having an alignment of organization strategy (Imitation vs Innovation) related with the contingency of organizational culture (Hierarchy vs Adhocracy) and isomorphism pressure (Benign vs Hostile) so that Batik MSMEs entrepreneurs can further improve their organizational performance (operational performance and environmental performance).

Servant leadership’s dimensions and deviant workplace behavior: Perspective at five-star hotels in Jakarta Indonesia

2021 ◽  
Vol 8 (1) ◽  
pp. 56-67
Author(s):  
Netania Emilisa ◽  
Rastri Kusumaditra
Keyword(s):  
Servant Leadership ◽  
Sampling Technique ◽  
Primary Data ◽  
Validity And Reliability ◽  
Sample Collection ◽  
Workplace Behavior ◽  
Emotional Healing ◽  
Conceptual Skills ◽  
Deviant Workplace Behavior ◽  
Linear Regressions

This investigation intends to figure out the implementation of servant leadership’s dimensions to deviant workplace behavior. The data utilized in this investigation is primary data, the content of a questioner filled by employees. The sample collection was carried out utilizing the purposive sampling technique and collected 213 samples. The techniques that were used to analyze this investigation are instrumental tests such as validity and reliability and multiple linear regressions with SPSS 25. Servant leadership variables have seven dimensions, which are emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, and behaving ethically. Deviations made against the company as violating existing norms and regulations will threaten the sustainability of the company. The results prove that all the dimensions of servant leadership have a negative significant effect on deviant workplace behavior. It shows that a great supervisor must find out the career objectives of a staff member. This can be accomplished by improving employees to stay to expand and improve, such as preparing practice, unique adventures in terms of ability to enhance personality-character to diminish employee aim to have deviant activities.

scholarly journals ANALISIS FAKTOR PEMBENTUK BAURAN PEMASARAN PADA NASABAH BANK BNI SYARIAH CABANG PADANG

Jurnal Ecogen ◽  
2019 ◽  
Vol 1 (4) ◽  
pp. 925
Author(s):  
Aulia Agusatria ◽  
Abel Tasman
Keyword(s):  
Descriptive Analysis ◽  
Sampling Technique ◽  
Marketing Mix ◽  
Research Data ◽  
Primary Data ◽  
Islamic Banks ◽  
Validity And Reliability ◽  
Instrument Testing ◽  
Quantitative Descriptive ◽  
The City

This study aims to analyze the factors forming the marketing mix at BNI Syariah customers in Padang Branch. This type of research is quantitative descriptive. The population of this research is customers of Islamic banks in the city of Padang with a sample of 100 customers obtained using Slovin formula. The sampling technique is accidental sampling. Research data are primary data collected by questionnaire. Instrument testing uses validity and reliability tests. Data were analyzed by descriptive analysis and factor analysis. The results of the study showed that of the eight factors there were six factors that influence the form of the marketing mix for customers of the BNI Syariah branch of Padang Branch.Keyword: Marketing Mix

scholarly journals The Effect of Human Capital and Organizational Learning on Performance Mediated by Organizational Competency

2021 ◽  
Vol 3 (3) ◽  
pp. 217-228
Author(s):  
Yusi Damayanti ◽  
Hadita ◽  
Yulianah
Keyword(s):  
Human Capital ◽  
Organizational Learning ◽  
Structural Model ◽  
Descriptive Analysis ◽  
Secondary Data ◽  
Sampling Technique ◽  
Measurement Model ◽  
Primary Data ◽  
Company Performance ◽  
Organizational Competence

The purpose of this research is to analyze the effect of human capital and organizational learning on company performance which is mediated by organizational competence. This research uses quantitative research with descriptive analysis approach. The population in this study were 75 respondents, each of whom worked for 3 MSMEs in the city of Jakarta. The sampling technique used is a saturated sample. The types of data in this study are primary data and secondary data. Data collection techniques using observation techniques, in-depth interviews and questionnaires. The analysis technique is carried out with two main parts, namely the measurement model and the structural model. Based on the results of research data analysis, it can be concluded that: 1) Human Capital has a positive and significant effect on organizational competency with a t-statistic value of 5.176; 2) Organizational Learning has a positive and significant effect on organizational competency with a t-statistic value of 4.786; 3) Human Capital has a positive and significant effect on Company Performance mediated by organizational competence with a t-statistic value of 5.387; 4) Organizational Learning has a positive and significant effect on Company Performance mediated by organizational competence with a t-statistic value of 3.175; and 5) Organizational Competency does not directly affect the Company's Performance with a t-statistic value of 1.571.

scholarly journals PENGARUH LABEL HALAL TERHADAP PILIHAN KONSUMEN GERAI INDOMART PANUMBANGAN KABUPATEN CIAMIS

2020 ◽  
Vol 3 (1) ◽  
pp. 87-105
Author(s):  
Lilis D Hadaliah ◽  
Sri Maryani
Keyword(s):  
Consumer Choice ◽  
Selection Process ◽  
Secondary Data ◽  
Sampling Technique ◽  
Food Product ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Validity And Reliability ◽  
Linear Coefficient ◽  
Simultaneous Test

This research aims to analyse the practice of halal labels as well as the process of consumer choice when choosing Halal products at Indomart Panumbangan. The data used in the study is primary data and secondary data. Primary Data is obtained directly from the survey dissemination to the research respondent. Secondary data is derived from literature, journals, or data related to research purposes. The population in this study is the consumer of Indomart Panumbangan, a sampling technique is a simple random sampling, a sampling of 50 people. Methods for collecting data using questionnaire or poll. The data analysis techniques in this study are validity and reliability tests, simple linear regression analyses as well as linear coefficient (R) analyses and determinations (R2).  The results of the study showed the halal Label on each packaged food product offered at Indomart Panumbangan 90% of the official halal Label, the rest of which are labeled halal but not in accordance with the provisions of LPPOM MUI. The selection process on products labeled halal, consumers influenced cultural factors. From a variable X R2 test (Halal label) it affects 29.8% against Y (consumer choice). From simultaneous test results and variable X partial tests significantly affect the consumer's preference (Y).

Human Capital And The Use Of Information Technology To Enhance Sustainable Competitive Advantages

2020 ◽  
Vol 8 (6) ◽  
pp. 239-249
Author(s):  
Nurul Hidayah ◽  
Ahmad Badawi ◽  
Lucky Nugroho ◽  
Moetopo
Keyword(s):  
Information Technology ◽  
Human Capital ◽  
Competitive Advantage ◽  
Model Test ◽  
Test Validity ◽  
Primary Data ◽  
Coefficient Of Determination ◽  
Sustainable Competitive Advantage ◽  
Validity And Reliability ◽  
Inner Model

This study aims to determine the effect of human capital and the use of information technology on the competitive advantage of Sharia banking. The study takes an analysis unit of Indonesia Sharia banking. The type of data used is primary data using a questionnaire which sampling used is a stratified random sampling model where respondents in this study consist of leaders and employees in Sharia banking. This research uses desciptive qualitative approach. Data analysis used PLS consisting of Outer Model test (Validity and Reliability) and Inner Model test (coefficient of determination and T test). The results show that human capital has no significant effect and the use of information technology has a significant effect on the sustainable competitive advantage of Sharia Banking.

scholarly journals Faktor Internal dan Eksternal yang Menentukan Non Performing Financing (NPF) pada Pembiayaan Mudharabah

2021 ◽  
Vol 1 (1) ◽  
pp. 1-10
Author(s):  
Rahdya Iasyah Nindea Tami
Keyword(s):  
Survey Methods ◽  
Rapid Development ◽  
Secondary Data ◽  
Sampling Technique ◽  
Primary Data ◽  
Survey Method ◽  
Validity And Reliability ◽  
Purposive Sampling ◽  
Bank Management ◽  
Bank Employees

Abstract. In recent years, the world of Islamic banking in Indonesia has shown very rapid development, both in terms of the number of new office openings, types of bank businesses and the volume of bank activities they do. Al Salaam SRBs are BPRS that are superior compared to other SRBs in the city of Bandung. However, the level of BPRS Al Salaam's problematic financing (NPF) was the highest among other BPRS. The problematic financing that occurred at the Al Salaam SRB was due to several factors and processes that did not occur quickly, where these factors could be sourced from bank management aspects as well as customer aspects. This study aims to identify the Internal and External Factors that determine Non-Performing Financing (NPF) in mudharabah financing at Al Salaam Bandung Branch. This type of research used in this research is quantitative descriptive research with survey methods. The survey method was carried out by interviewing and distributing questionnaires to 10 respondents namely 5 bank management parties and 5 customers. Sampling is done by simple calculations using purposive sampling technique. Data sources used in this study consisted of two types, namely secondary data and primary data. The analytical method used is the Likert scale analysis method. Test requirements analysis using validity and reliability tests are assisted using the SPSS program. The results showed that aspects of bank management from the perspective of bank employees and customers are at sufficient intervals to determine the occurrence of problematic financing or NPF while customer aspects from the perspective of bank employees and customers themselves are at intervals determining the occurrence of problematic financing or NPF.   Abstrak. Pada tahun-tahun terakhir ini dunia perbankan Syariah di Indonesia menunjukkan perkembangan yang sangat pesat, baik dilihat dari jumlah pembukaan kantor baru, jenis usaha bank dan volume kegiatan bank yang dilakukannya. BPRS Al Salaam termasuk BPRS yang lebih unggul dibandingkan dengan BPRS lainnya di kota Bandung. Namun demikian, tingkat pembiayaan bermasalah (NPF) BPRS Al Salaam pun paling tinggi diantara BPRS lainnya. Pembiayaan bermasalah yang terjadi di BPRS Al Salaam disebabkan beberapa faktor dan proses yang tidak terjadi secara cepat, dimana faktor tersebut dapat bersumber dari aspek manajemen bank maupun aspek nasabah. Penelitian ini bertujuan untuk mengidentifikasi Faktor Internal dan Eksternal yang menentukan Non Performing Financing (NPF) pada pembiayaan mudharabah di BPRS Al Salaam Cabang Bandung.Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif kuantitatif dengan metode survei. Metode survei dilakukan dengan wawancara dan menyebarkan kuisioner kepada 10 responden yaitu pihak manajemen bank sebanyak 5 orang dan pihak nasabah sebanyak 5 orang. Pengambilan sampel dilakukan dengan perhitungan sederhana menggunakan teknik purposive sampling. Sumber data yang digunakan dalam penelitian ini terdiri dari dua jenis yaitu data sekunder dan data primer. Metode analisis yang digunakan adalah metode analisis skala likert. Uji persyaratan analisis menggunakan uji validitas dan reabilitas dibantu menggunakan program SPSS.Hasil penelitian menunjukkan bahwa aspek manajemen bank menurut perspektif karyawan bank maupun nasabah berada pada interval cukup menentukan terjadinya pembiayaan bermasalah atau NPF sedangkan Aspek nasabah menurut perspektif karyawan bank maupun nasabah itu sendiri berada pada interval menentukan terjadinya pembiayaan bermasalah atau NPF.

scholarly journals PENGARUH LOCUS OF CONTROL DAN PERILAKU DISFUNGSIONAL AUDIT TERHADAP KUALITAS AUDIT PADA KANTOR AKUNTAN PUBLIK DI SEMARANG (Studi Empiris Pada Kantor Akuntan Publik di Semarang)

2016 ◽  
Vol 5 (2) ◽  
pp. 175
Author(s):  
Ida Perwati ◽  
Sutapa Sutapa
Keyword(s):  
Locus Of Control ◽  
Audit Quality ◽  
Statistical Tests ◽  
Linear Method ◽  
Sampling Technique ◽  
Primary Data ◽  
Validity And Reliability ◽  
Public Accounting ◽  
Dysfunctional Behavior ◽  
Measuring Tool

This study aims to look at the effect of variable locus of control, dysfunctional behavior premature sign off and dysfunctional behavior underreporting of time to audit quality in the public accounting firm in Semarang. The study population was the auditors who work in public accounting in Semarang. 2015. The sampling technique in thisstudy using convenience sampling.Jenis data used in this study are derived from primary data from respondents’ answers to the questionnaire that has been distributed on each - each KAP in Semarang. Data quality test results which consist of validity and reliability testing manunjukan that all variables can be said tobe valid and reliable so for the next item - the item on each - each concept is feasible variable is used as a measuring tool. Classical assumption that includemulticollinearity test, heteroscedasticity test, and Uju normality shows that the linear method used to qualify for a statistical test to the regression model. From the results of statistical tests showed that the locus of control with sig.0,147 and behavioral variables sig disfugioal premature sign off with the value sig.0,597, Showing that these two variables did not significantly affect audit quality, and underreporting of time with sig.-.058 , has a negative effecton audit quality.

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