Influence of Coaching on Employee Retention in Commercial Banks in Kenya

2020 ◽  
Vol 5 (1) ◽  
pp. 29
Author(s):  
Magdalene Kamunya ◽  
Dr. Joyce Nzulwa
Keyword(s):  
Commercial Banks ◽  
Executive Coaching ◽  
Life Skills ◽  
Employee Retention ◽  
Personal Goals ◽  
Career Expectations ◽  
Career Coaching ◽  
Bank Management ◽  
Performance Coaching ◽  
Personal Interests

Purpose: The main objective of the study was to determine the influence of employee coaching on employee retention in commercial banks. The study specifically aimed to determine the influence of performance coaching, career coaching, life skills coaching and executive coaching on employee retention in commercial banks.Methodology: The study adopted a descriptive research design and the target population comprised of a total of 306 staff working in the six selected Commercial Banks in Kenya. The selected commercial banks included; Cooperative bank of Kenya Ltd; Kenya Commercial Bank Ltd; Consolidated bank of Kenya Ltd; Standard Chartered bank Kenya Ltd and CFC Stanbic Bank Ltd and NIC bank. The study adopted a probability sampling design by using a stratified random sampling technique to select the sample size of 136 respondents. Questionnaires were used as the main data collection instruments and pretested for validity and reliability using a pilot study. Data gathered was analyzed using both descriptive and inferential statistics and presented using tables and charts.Findings: The study findings indicated that performance coaching factors notably, goal setting, feedback, personal development and goals achievement influences employee’s retention in commercial. The study also noted that career coaching ensured that employee personal interests are considered, employee career expectations are met there is achievement of employee personal goals and employees are able to effectively plan their careers. The study concluded that performance coaching is the major coaching method that influences most employee retention in commercial banks, followed by career coaching, then executive coaching and lastly life skills coaching.Unique contribution to theory, practice and policy: The study recommends that to improve on performance coaching, the bank management should offer performance coaching programmes which equips employees with skills to enable employees to understand organization goals and set their goals and work towards achievement of the goals.  The bank management should adopt effective career coaching programmes which motivate employees to stay working in the organization in order to advance their careers. The bank management should provide coaching programmes which ensures that employee personal interests are considered, employee career expectations are met and there is achievement of employee personal goals and employees are able to effectively plan their careers. This will contribute towards employee career development and growth which influences most employees to remain working in organization and hence leading to increased rate of retention

scholarly journals Efficiency of Commercial Banking in Developing Countries

Mathematics ◽  
2021 ◽  
Vol 9 (14) ◽  
pp. 1597
Author(s):  
Violeta Cvetkoska ◽  
Katerina Fotova Čiković ◽  
Marija Tasheva
Keyword(s):  
Developing Countries ◽  
Commercial Banks ◽  
Feasible Solution ◽  
Banking System ◽  
Efficiency Score ◽  
Commercial Banking ◽  
Real Situation ◽  
Super Efficiency ◽  
Bank Management ◽  
The Stability

The aim of this paper is to evaluate the relative efficiency of commercial banks in three developing countries in Europe (North Macedonia, Serbia, and Croatia) in the period from 2015 to 2019, and to provide targets for improvement for the inefficient banks by using DEA. The variables are selected under the income-based approach. Based on the output-oriented BCC model, unusual results are obtained for a few commercial banks in each country, that is, they are BCC relative efficient, which is contrary to the real situation. In order to identify outliers that can affect the efficiency results, a super-efficiency procedure is applied so that banks with a super-efficiency score higher than 1.2 (outliers) or for which a feasible solution was not found are considered in detail and removed, and then the output-oriented BCC model is rerun. Based on the obtained results, the Macedonian commercial banking system shows the highest efficiency (91.1%), followed by the Croatian (90.9%) and the Serbian (81.9%) banking system. The estimated targets for improvement of the inefficient commercial banks could help their top bank management in better resource allocation and making fact-based and faster decisions by which they can improve the operation of the banks they lead and contribute to the stability of the financial system.

scholarly journals Commitments of commercial bank management

2019 ◽  
pp. 21-24
Author(s):  
Olena POLOVA ◽  
Hanna BALALAIEVA
Keyword(s):  
Commercial Banks ◽  
Banking System ◽  
Common Source ◽  
Resource Base ◽  
Future Directions ◽  
Bank Management ◽  
Liability Management ◽  
Commercial Bank Management ◽  
The Interest Rate ◽  
Banking Institution

One of the basic problems of the banking system is the resource providing for the bank activities, and so the question of the resource potential management of the institution is actual today. The article deals with the economic essence and structure of the liabilities of commercial banks. A review of the specific features of banking and bank management defines the goal in the liability management. The dynamics of the resource base of Ukrainian banks. The article deals with the overall analysis of management problems for involved and borrowed resources of banks. Attention is concentrated on factors of banks' resources. Summarizes the main methods of deposit liability management. Considers the features of the borrowed resources management. Defines the main parameters of the resource base formation. Proposed future directions of research in the field of the liabilities management . The purpose of the study is to determine the peculiarities of managing the obligations of commercial banks and improve the methodology of this process. In the course of the study, attention was drawn to the process of forming a commercial bank's resource base, where two main management parameters need to be considered - the value of borrowed and borrowed funds and their volume. The most common source of formation of bank resources is customer deposits. The need to attract non-deposit resources arises in the event of a lack of current liquidity or as a result of an attempt to balance payment flows at subsequent dates. Further research should be directed to substantiate the methods, instruments and instruments of deposit and non-deposit policy, which will provide not only sufficient capital but also a high rating of a banking institution. It is determined that price and non-price management methods are used to provide the desired structure, volume and level of expenses on deposit liabilities. The essence of pricing methods is to use the interest rate on deposits as the main lever in the competition for free cash of individuals and legal entities. Raising the bid offered by the bank makes it possible to attract additional resources.

LEGAL AND REGULATORY FUNDAMENTALS OF CORPORATE CONTROL IN COMMERCIAL BANKS OF UZBEKISTAN

2021 ◽  
Vol 4 (9) ◽  
pp. 53-57
Author(s):  
Voxid Qaytarov ◽  
Keyword(s):  
Control System ◽  
Control Systems ◽  
Commercial Banks ◽  
Corporate Control ◽  
General Meeting ◽  
Scientific Article ◽  
Joint Stock Company ◽  
Stock Company ◽  
Bank Management ◽  
The Republic

This scientific article analyzes the issues of creating a corporate control system in commercial banks. were carefully familiarized with the ideas and comments put forward in the course of researchwork on the implementation of corporate control systems. The regulatory framework for organizing corporate control in commercial banks of the Republic of Uzbekistan was also studied.Keywords: corporate control, joint stock company, compliance, corruption, supervisoryboard, general meeting of shareholders, bank management, corporate governance

“How Do We Stop Trying to Do It All?” Application of the Family Business Parallel Planning Process

2020 ◽  
Vol 4 (1) ◽  
pp. 52-63
Author(s):  
Amber Davidson ◽  
Gregory Berka ◽  
Cami Meador
Keyword(s):  
Family Business ◽  
Planning Process ◽  
Personal Goals ◽  
Business Goals ◽  
The Family ◽  
Global Logistics ◽  
Long Time ◽  
College Senior ◽  
Future Vision ◽  
Personal Interests

Keith Lang, a then college senior, and his mother, Lori, launched Global Logistics & Shipping Partners (GLS) overnight when an opportunity presented itself to secure a number of clients. From Week 1, they were focused on exceptional client support and service without any infrastructure in place. Holly Primrose, Keith’s long-time girlfriend, who still had a year left in college, jumped in to help. Now 15 years later, the business grew to 22 employees, while experiencing many revenue challenges. Keith and Holly worked tirelessly for 15 years straight with an equal focus on clients, ethics, and GLS’s employees. After having a family and investing in other endeavors, Keith and Holly found themselves in a position where they needed to make decisions regarding the future vision for GLS and themselves. They desired to remain engaged with GLS but also to spend as much time as possible with family and personal interests. The case provides information that allows students to apply Carlock and Ward's family business parellel planning process to evaluate a family business' goals, evaluate the owners' personal goals, and find synergies across professional and personal goals and visions.

scholarly journals PENGARUH CAR, NPL, DER DAN LAR TERHADAP ROA PADA BANK UMUM DI BURSA EFEK INDONESIA

2019 ◽  
Vol 8 (12) ◽  
pp. 7411
Author(s):  
Ayu Chintya Arie Zeuspita ◽  
I Putu Yadnya
Keyword(s):  
Data Analysis ◽  
Commercial Banks ◽  
Stock Exchange ◽  
Significant Positive Effect ◽  
Bank Management ◽  
Significant Negative Effect ◽  
Observation Methods ◽  
Analysis Technique ◽  
Negative Effect ◽  
Positive Effect

ROA is a comparison between pre-tax profit and total bank assets. Factors that can influence ROA must be observed by bank management in order to obtain optimal ROA. Optimal ROA shows that banks are able to make good use of assets owned to generate profits. The purpose of this study was to determine the effect of CAR, NPL, DER and LAR partially on ROA in commercial banks on the IDX for the period 2013-2015. The sample in this study were banking companies listed on the Indonesia Stock Exchange for the period 2013-2015, which totaled 31 banking companies, which were taken using the census method. Data collection is done by nonparticipant observation methods. The data analysis technique used is multiple linear regression. The results showed that there was a significant positive effect between CAR and ROA. NPL shows a significant negative effect on ROA. DER shows a significant negative effect on ROA, and LAR shows a significant positive effect on ROA. Keywords: CAR, NPL, DER, LAR, ROA

scholarly journals The role of HRM practices in retaining employees: evidence from the banking sector

2021 ◽  
Vol 7 (4) ◽  
pp. 232-247
Author(s):  
Muhammad Daniyal ◽  
Mrestyal Khan
Keyword(s):  
Performance Appraisal ◽  
Commercial Banks ◽  
Employee Retention ◽  
Banking Sector ◽  
Training And Development ◽  
Working Environment ◽  
The Past ◽  
Convenience Sampling ◽  
And Performance

Banking is one of the fastest-growing sectors because of its contribution to the economy, however, today employee retention is demurring for banks and they are striving to fulfil this challenge. It has been observed from the past few years that it is due to the lack of knowledge related to the proper implementation of HR practices in the commercial banks. The main purpose behind conducting the research is to understand the effect of compensation (C), working environment (WE), training and development (T&D), and performance appraisal (PA) on employee retention (ER). The study used convenience sampling with a sample size of 200 and data was collected from the employees of different commercial banks located in Islamabad and Rawalpindi. The empirical results showed that WE, PA, and COM have a significant positive relationship with the ER whereas T&A has the insignificant one.

scholarly journals Nonlinear interest rate-setting behaviour of German commercial banks

2019 ◽  
Vol 24 (3) ◽  
Author(s):  
Ludwig Heinzelmann ◽  
Martin Missong
Keyword(s):  
Interest Rate ◽  
Interest Rates ◽  
Commercial Banks ◽  
Smooth Transition ◽  
Bank Management ◽  
Management Perspective ◽  
Policy Measures ◽  
Pass Through ◽  
The Interest Rate ◽  
Effectiveness Of Monetary Policy

AbstractWe quantitatively analyse the interest rate-setting behaviour of German commercial banks during the period 2003–2014, using nonlinear (smooth transition) cointegration approaches. Our empirical results reveal principles applied by commercial banks in (re-)gaining margins in the aftermath of the financial crisis. We substantiate our findings using economic arguments from a bank management perspective. As our study contributes to a better understanding of the pass-through mechanism from market to commercial banks’ customer interest rates, the results will also be relevant to meaningful assessments of the effectiveness of monetary policy measures.

scholarly journals Financial Information Influencing Commercial Banks Profitability

2016 ◽  
Vol 8 (6) ◽  
pp. 166 ◽  
Author(s):  
Dhiaa Shamki ◽  
Ibrahim Khalaf Alulis ◽  
Karima Sayari
Keyword(s):  
Commercial Bank ◽  
Commercial Banks ◽  
Regression Models ◽  
Positive Influence ◽  
Bank Capital ◽  
Bank Profitability ◽  
Bank Management ◽  
Ratio Size ◽  
Multiple Regression Models ◽  
Capital Ratios

<p>The paper investigates the influence of bank capital ratio, size and loans on the profitability of a commercial bank in Jordan. It also evaluates whether returns on Assets (ROA) or returns on equity (ROE) is the better indicator that reflects bank profitability. Two Multiple regression models are used to test the influence of capital ratio, size and loans of a commercial bank on its profitability indicators measured by ROA and ROE and to detect the superiority between the two indicators for 13 Jordanian commercial banks for the period 2005-2013. The results of the study showed that capital ratio, size and loans have insignificant influence on ROA, but not on ROE except bank size. Regarding ROE, significant negative and positive influence for capital ratio and loans respectively are concluded. Although the small number of commercial banks in Jordan and some variables have not been well researched in literature, the paper presents a sight to associate bank performance/profitability proxied by ROA and ROE with its capital ratios, size and loans. Our results might assist bank management to capitalize the factors that could improve banks performance and hedge against the adverse factors.</p>

Assessment of Factors Influencing Strategic Management of Commercial Banks in Vietnam: An Empirical Study in the Bank for Investment and Development of Vietnam

2017 ◽  
Vol 33 (4) ◽  
Author(s):  
Tran Long
Keyword(s):  
Empirical Study ◽  
Strategic Management ◽  
Commercial Banks ◽  
Structural Equation ◽  
Positive Impact ◽  
Management Style ◽  
Resources Management ◽  
Bank Management ◽  
Research Article ◽  
The Impact

This research article reviewed related literatures on strategic management of commercial banks; proposed the research model and measured the impact of factors on strategic management in Vietnam commercial banks. Applying the Structural Equation Modelling (SEM) based on the Partial Least Squares(PLS) approach, the empirical study in the case of BIDV revealed that reputation factor has most positive impact on the strategic management of the bank. Other following factors have positive impact on the strategic management ranking from the highest to the lowest order including macro environment, bank resources, management style, competitiveness among rivals and structure of ownership. Based on the result of the research, the study has recommended several implications that can be highly applied for the bank management to effectively improve their strategic management in practice.

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