scholarly journals Emotional Intelligence from Perspectives of Malaysian Helping Professionals: A Qualitative Study

Author(s):  
Ida Hartina Ahmed Tharbe ◽  
Melati Sumari ◽  
Kok-Mun Ng

Frequent emotional interactions between professional helpers and their clients mean that helpers must possess a high level of emotional intelligence (EI). No previous study explores the specific aspects of EI needed to become efficient helpers. Moreover, most EI research has been carried out in Western countries, where the concept of EI may be different in comparison to the Malaysian context. Therefore, this study explores the idea of EI from the perspective of professional helpers in Malaysia through a qualitative research design. Twenty-four professional helpers, with a minimum of five years working experience in their respective fields, were recruited for four focus group interviews. Participants included counsellors, psychologist, rehabilitation officers and social workers. Data were analysed using Atlas.ti, and the results yielded 11 themes. They were self-awareness, self-expression, self-understanding, self-acceptance, self-management, social awareness, effective decision making, effective communication, management of others emotion, intrapersonal professional competencies and interpersonal professional competencies. The research highlights the vital components of EI from the perspective of professional helpers in the multicultural society of Malaysia.

2021 ◽  
Vol 15 (6) ◽  
pp. 1634-1640
Author(s):  
Javad Jafari ◽  
Asra Nassehi ◽  
Mohammadali Zareez ◽  
Seydamalek Dadkhah ◽  
Najmeh Saberi ◽  
...  

Background: Among all aspects of nursing care, the spiritual one is the issue that has received little attention. Having spiritual wellbeing (SWB) is a necessity to provide appropriate spiritual care. In addition to, the Emotional intelligence (EI) is one of the most important factors in social and professional success and is essential for effective nursing practice. Therefore, aim of study was evaluating the Relationship between SWB and EI among nursing students. Methods: The sample of this descriptive-analytic study consisted of 136 nursing students studying at Bam University of Medical Sciences selected by convenience sampling method. The Bradberry and Greaves 28-item EI scale, Palutzian and Ellison SWB Scale were used to assess the total score of EI and SWB. Collected data were analyzed using descriptive statistics (mean and standard deviation), Pearson correlation coefficient, independent t-test and one-way ANOVA with SPSS v18. Results: The mean score of SWB and EI were 97.1±11.56 and 123.4 + 123.6, respectively. The mean score dimensions of SWB include (religious wellbeing 47.9±6.6, existential wellbeing 49.1±5.7) and dimensions EI: self-awareness, self-management, social awareness, and relationship management were 27.2 3 3.2, 36.2 2 5.4, 25.1 + 3.5 and 35.1 + 4.5, respectively. The majority of students have reported moderate level SWB and high level of emotional intelligence. The factors influencing their level of SWB were academic semester and age (p<0.05). Conclusion: Although the level of students' EI and SWB were at a desirable level in this study, due to the nature of nursing and the interaction between nurses and patients, providing a suitable learning environment for the development of EI is essential. Therefore, it is suggested that nursing policymakers should develop appropriate educational programs for nurses and provide curriculum for students to promote their knowledge and skills. Keywords: spiritual, religious, wellbeing, existential, nursing, emotional intelligence


Author(s):  
Cláudio Roberto Magalhães Pessoa ◽  
Marco E. Marques

Information Management policies must be provided, according to various SCM studies. Companies that need to operate in an integrated form, have in common the necessity that these policies must be communicated, in an efficient way, to everyone involved in strategic decisions to allow effective decision-making. In addition to that, it is of utmost importance to try to understand the customer's values, thought data prospected on the market. Then, Information Management must be done in order to efficiently apply them in the day-by-day of the organizations. This chapter explores information management in SCMs.


2021 ◽  
Vol 12 (1) ◽  
pp. 1-8
Author(s):  
Zareena Akram ◽  
Ahsan Sethi ◽  
Aabish Mehreen ◽  
Marium Sohail

ABSTRACT: BACKGROUND & OBJECTIVE: There has been limited understanding of role of emotional intelligence in education and also limited understanding of emotional intelligence levels in teaching and clinical practice. The aim of the current study is to investigate the level of emotional intelligence in medical teachers and see whether emotional intelligence differs in male/female and senior/junior faculty. METHODOLOGY: A cross sectional survey was conducted at Poonch Medical College (PMC), Rawalakot, AJK for 2 months i.e. July to August 2018. Faculty (n=117) from basic pay scale-17 to 21, of basic and clinical sciences departments were included in study after informed consent. Data were collected using “Leadership Toolkit Emotional Intelligence Questionnaire.” Descriptive and inferential statistics were calculated to measure the level of emotional intelligence in faculty members and to quantify variations across gender and position. RESULTS: The response rate in this study was (92.3%) 108/117. There were 56 (51.9%) female and 52 (48.1%) male respondents. Majority of the faculty members 69 (63.9%) were junior level teachers whereas 39 (36.1%) were senior level faculty. The overall mean emotional intelligence was 178.4 ± 21.4, which did not vary across male, and females, or level positions. Self-awareness, was found higher in females (39.9 versus 38.2), however this difference was statistically insignificant (p-value, 0.12). The mean score in managing emotions were also slightly higher in females (33.1 versus 32.5). CONCLUSION: The medical faculty at PMC, AJK has a reasonably high level of emotional intelligence. There was no difference in the overall emotional intelligence levels across gender and position.


2015 ◽  
Vol 21 (1) ◽  
Author(s):  
Elvin A. Balallo ◽  
Crizzle A. Bajet-Paz

Most students are unaware of their learning styles and emotional intelligence.  Thus, it is important to know one’s learning styles and emotional intelligence because they can be used to increase self-awareness as to their strengths and weaknesses as learners. The study determined the learning styles and emotional intelligence of the students in the College of Technology of University of Northern Philippines, Philippines.  The study utilized descriptive-correlational method of research. Results showed that student respondents have an overall high level of learning style in all of its three dimensions: visual, auditory, and kinesthetic. Also, they have an overall high level of emotional intelligence in all of its dimensions. The overall level of learning styles of the respondents is significantly related with self-motivation while visual learning style is significantly linked to self-regulation.  Likewise, auditory learning style is significantly related to self-awareness, self-motivation, social skills and the overall level of emotional intelligence.  Meanwhile, kinesthetic learning style is significantly related to social awareness and self-motivation. The university should conduct an assessment of learning preferences of the students to determine their strengths and weaknesses. Likewise, emotional intelligence tests should be given to students to provide essential data on the attitudes of these students. Keywords –   Education, learning styles, emotional, intelligence, students, descriptive-correlational design,  Ilocos Sur, Philippines


2017 ◽  
Vol 2 (2) ◽  
Author(s):  
Ummy Chalzum ◽  
Karman Karman

This study was aimed at determining the level of emotional intelligence and find out the dominant aspect of the emotional intelligence of final semester students of English Department at University of Sembilanbelas November, Kolaka. This study was a survey research. The respondents in this study were the final level students of English Department. The number of respondents in this study was 40 respondents. The instruments of this study were a questionnaire and interview guideline. The sampling technique was quota sampling technique. Based on the analysis of the result of the Mean and Standard Deviation, 37 respondents or 92.5% had a standard level of emotional intelligence and 3 respondents or 7.5% had a high level of emotional intelligence. From the result of the calculation of the data, the ideal Mean (Mi) and the ideal Standard Deviation (SDi) of each aspect of emotional intelligence, it was found that the dominant aspect in students’ emotional intelligence was self-awareness, then followed by the aspect of empathy, then followed by the aspect of motivation, and then the aspect of social skills, and the latter was aspect of self-setting. To add, the level of their emotional intelligence was categorized as very high with SD.


2015 ◽  
Vol 7 (11) ◽  
pp. 260
Author(s):  
Panagiotis Evangelopoulos

In my paper I attempt to show that the market is an effective decision-making mechanism in a modern democracy. On the other hand, in a contemporary democratic society, the state must have a limited role, only on the formation of the collective choice through the majority rule. The majority rule is required for the proper functioning of social organization, with the voting mechanism within a framework of strict limitations imposed by individuals with high-level constitutional backing for the effective protection of the individual rights.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Moni Trad ◽  
Mona Omar Alayoubi ◽  
Rasha Abdul Khalek ◽  
Nada Khaddage-Soboh

PurposeThe main purpose of this study is to demonstrate and verify the influence of emotional intelligence skills on the performance of teachers in private higher educational institutions.Design/methodology/approachThis quantitative study is based on the positivism research philosophy and the deductive research. Data are collected form Lebanese educational institutions; 304 teachers are surveyed using the convenience sampling technique. Hypotheses are verified through the one-way ANOVA and the multiple linear regression (step-wise) technique with a Sig. value of 0.000 < 0.05.FindingsThe study verified that teachers' demographics have a direct impact on their performance. It also proved that emotions have an impact on teachers' behaviors; emotions are important energy re-sources that help them cope with difficult situations. Teachers with a high level of emotional intelligence are in tune with their own emotions. It is demonstrated that self-awareness, self-management, self-motivation and social skill have a positive statistical influence on the teacher's performance. Lebanese Private Educational Institutions system should be endowed with emotional intelligence to provide teachers with more effective abilities which would eventually reflect on the student's cognitive abilities especially attention and memory.Originality/valueThis study contributes to the literature by studying the emotional intelligence in Lebanese educational institutions which was studied in different countries except Lebanon. It is verified that integrating the emotional intelligence into Lebanese educational systems would play a decisive role in optimum academic performance; institutions should establish as a benchmark the skills related to emotional intelligence.


Author(s):  
Cláudio Roberto Magalhães Pessoa ◽  
Marco E. Marques

Information Management policies must be provided, according to various SCM studies. Companies that need to operate in an integrated form, have in common the necessity that these policies must be communicated, in an efficient way, to everyone involved in strategic decisions to allow effective decision-making. In addition to that, it is of utmost importance to try to understand the customer's values, thought data prospected on the market. Then, Information Management must be done in order to efficiently apply them in the day-by-day of the organizations. This chapter explores information management in SCMs.


Refuge ◽  
2008 ◽  
Vol 25 (2) ◽  
pp. 182-194
Author(s):  
Jo Pettitt ◽  
Laurel Townhead ◽  
Stephanie Huber

In the context of Refugee Status Determination (RSD), while the primary form of evidence is the testimony of the asylum applicant, objective evidence in the form of Country of Origin Information (COI) is recognized as an important— and potentially crucial—tool in decision making. A research project of the Research and Information Unit (RIU) of the Immigration Advisory Service (IAS) examines the use of COI in the RSD process in the UK from initial decision to fi nal appeal. Th e fi ndings highlight the high level of inconsistency in the understanding of and the application of COI in RSD in the UK. It will demonstrate the need for this issue to be urgently addressed in the interest of just and effective decision making in the UK, and help inform discussions at the European and international levels.


Policy Papers ◽  
2009 ◽  
Vol 09 ◽  
Author(s):  

This paper responds to the request in the April 2009 IMFC communiqué for the Executive Board to report on governance reform. The current crisis has shown that the Fund’s decision-making structures can deliver the kind of innovative and rapid responses the membership needs and expects. Even so, there is an undercurrent of doubt about the future, reflecting the perception that much of the recent responsiveness has been driven by outside forces (e.g., the G-20) and that, once the crisis fades, old dissatisfactions with vote, voice and process will resurface to undermine the political backing that has been key to the Fund’s renewal. Hence, the IMFC’s interest in reforms to underpin the institution’s legitimacy and effectiveness is important and timely. This report focuses on five areas: fair quota share; high-level engagement; effective decision-making and representation at the Executive Board; open selection of management (and, more broadly, staff diversity); and updating of the Fund’s mandate.


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