scholarly journals The Relationship Between Service Expectations and Service Quality in University Education

2020 ◽  
Vol 3 (12) ◽  
pp. 68-70
Author(s):  
Tran Hoang Minh
Keyword(s):  
Human Resources ◽  
Industry 4.0 ◽  
Rapid Development ◽  
University Education ◽  
Student Service ◽  
Education Environment ◽  
Service Expectations ◽  
The University ◽  
The Relationship ◽  
Human Resource Education

Along with the rapid development of the scientific and technological revolution, the countries face many opportunities and challenges brought by globalization. Especially with Vietnam, a developing country, challenges are posed in many fields such as policy, infrastructure, labor, human resource education, information technology, finance. Creating high-quality human resources is urgent at present and in the future in Industry 4.0. However, the education of human resources in universities still has some limitations, and management levels have not adequately recognized the relationship between student service expectations about services that higher education institutions have. The study will provide. Therefore, this study will clarify the relationship between the two above problems in the university education environment.

A University Education

2017 ◽  
Author(s):  
David Willetts
Keyword(s):  
Higher Education ◽  
Modern Society ◽  
University Education ◽  
Modern World ◽  
Controversial Issues ◽  
The Us ◽  
The Individual ◽  
The University ◽  
First Time ◽  
The Relationship

Universities have a crucial role in the modern world. In England, entrance to universities is by nation-wide competition which means English universities have an exceptional influence on schools--a striking theme of the book. This important book first investigates the university as an institution and then tracks the individual on their journey to and through university. In A University Education, David Willetts presents a compelling case for the ongoing importance of the university, both as one of the great institutions of modern society and as a transformational experience for the individual. The book also makes illuminating comparisons with higher education in other countries, especially the US and Germany. Drawing on his experience as UK Minister for Universities and Science from 2010 to 2014, the author offers a powerful account of the value of higher education and the case for more expansion. He covers controversial issues in which he was involved from access for disadvantaged students to the introduction of L9,000 fees. The final section addresses some of the big questions for the future, such as the the relationship between universities and business, especially in promoting innovation.. He argues that the two great contemporary trends of globalisation and technological innovation will both change the university significantly. This is an authoritative account of English universities setting them for the first time in their new legal and regulatory framework.

scholarly journals Integration of Pedagogical and Production Factors in the Process of the Formation of Industry 4.0

TEM Journal ◽  
2021 ◽  
pp. 1964-1970
Author(s):  
Nikolay Chapaev ◽  
Olga Akimova ◽  
Yevgeniy Dorozhkin ◽  
Andrey Efanov ◽  
Ekaterina Bychkova
Keyword(s):  
Industry 4.0 ◽  
Industrial Revolution ◽  
Rapid Development ◽  
Student Assessment ◽  
Teacher Assessment ◽  
Educational Process ◽  
Production Factors ◽  
Ancient Times ◽  
Relationship Of ◽  
The Relationship

The rapid development of Industry 4.0 as a result of the Fourth Industrial Revolution brings back the relationship of pedagogy and production to mutual integration that has been their characteristic since ancient times. The study revealed high digital readiness of students (4.24 according to the student assessment and 2.82 according to the teacher assessment on a 5- point scale) and very low readiness of production to accept integrated learning (1.68 and 2.67, respectively), as well as the poor digitalization of the educational process according to the students and teachers, who are more closely familiar with the reality of production (2.03 and 2.45, respectively).

scholarly journals Evaluation of the Status of Entrepreneurship in Mashhad University of Medical Sciences

2020 ◽  
Vol 2 (2) ◽  
Author(s):  
V. Fallah ◽  
S. Saffarian ◽  
Majid Hassanzade
Keyword(s):  
Social Needs ◽  
University Education ◽  
Scientific Development ◽  
Snowball Sampling ◽  
Medical Sciences ◽  
Significance Level ◽  
Knowledge Based ◽  
The University ◽  
The Impact ◽  
The Relationship

Background: Nowadays, universities are not only the place for producing knowledge, but also they must take steps to adopt global standards in order to play their role in meeting social needs. This research was conducted with the aim of investigating the impact of university education globalization on entrepreneurship and Knowledge-Based companies and presenting the model. Materials and Methods: The present study is a descriptive-analytical type with two qualitative and quantitative phases. In the qualitative phase of the research, six experts and professionals related to the research topic selected by snowball sampling method were interviewed and the data obtained from these interviews was analyzed by using Strauss and Corbin's three-step coding method, and the related questionnaire was designed. In the quantitative phase, a researcher-made questionnaire was provided for 384   University professors   of the universities of Medical Sciences of Ferdowsi, and Azad university of Mashhad, selected by stratified random sampling. Descriptive and inferential statistics and SPSS-19 and Smart PLS-3 software were used to analyze the data. Results: According to the research findings, 293 participants were men and almost half of them had a bachelor's degree. Also, the significance level for the relationship between the university educations globalization and entrepreneurship, the relationship between the university education globalization on the development of Knowledge-Based companies and, finally the relationship between entrepreneurship and the development of Knowledge-Based companies were reported less than 0.05, as a result of which it can be said that there is a significant relationship between these variables. Conclusion: Regarding the role of Knowledge-Based companies in the economic and scientific development of countries and the impact of universities on supporting these companies, it is suggested that universities, by approximating themselves to the global criteria, play their role in advancing this route.

scholarly journals Psychological Security of Psychology Students in the University Educational Environment in the Context of Distance Learning

2021 ◽  
Vol 38 ◽  
pp. 36-47
Author(s):  
E. A. Kedyarova ◽  
◽  
N. I. Cherneckaya ◽  
N. S. Kondrashova ◽  
K. S. Litvinenko ◽  
...  
Keyword(s):  
Distance Learning ◽  
Psychology Students ◽  
Educational Environment ◽  
University Education ◽  
Learning Activity ◽  
Psychological Violence ◽  
Face To Face ◽  
Cognitive Component ◽  
Education Environment ◽  
The University

The article presents the findings of the comparative study of the indices of psychological security of educational environment in the context of face-to-face and distance learning formats. The study has revealed the decrease in the level of resistance to psychological violence from teachers, and that of satisfaction with significant attributes of education environment during a distance learning period. It has been proved that psychology students demonstrate weakening of the learning activity significance and lack of face-to-face trustful communication with a teacher. Most differences have been revealed on the behavior component of the attitude towards university education environment: a positive attitude lessened, while a neutral one rose. The indices of the attitude towards education environment on the cognitive component were also high: a neutral level increased

scholarly journals Verso il restauro

2013 ◽  
Author(s):  
Maurizio De Vita
Keyword(s):  
Final Stage ◽  
University Education ◽  
University Faculty ◽  
The World ◽  
Methods And Techniques ◽  
Specific Discipline ◽  
The University ◽  
The Relationship ◽  
Selection Of

The book brings together critical considerations and experiences linked to the work of the author, lecturer in restoration at the Florence University Faculty of Architecture, as supervisor of degree theses on restoration. The reflections concern teaching Restoration as a subject, the conditions within which the knowledge and culture of restoration can ripen within our universities and the most recent problems encountered by both the discipline and restoration projects. In the first part of the publication, these aspects are set out in broad and more precisely conceptual and methodological terms in chapters and themed paragraphs which also act as a guide to drawing up degree theses on restoration, as well as a contributing to the didactics and efficiency of the specific discipline. This is followed by a selection of degree theses on restoration discussed in recent years which show the route from the principles, general problems and intervention criteria for every case study to drawing up a project. They are projects that deal with analysis methods and techniques, surveys, specialist restorations, regeneration, and the relationship between old and new. In short, the projects are what gave the final stage in the university education meaning and substance, also in order to acquire fundamental keys to restoration culture and activities in the world after university.

Motivasi Belajar Mahasiswa Pascasarjana Unindra Ditinjau dari Kompetensi Pedagogik, Kompetensi Personal, dan Disiplin Dosen

2018 ◽  
Vol 1 ◽  
Author(s):  
Soeparlan Kasyadi
Keyword(s):  
Human Resources ◽  
Survey Methods ◽  
Human Resources Development ◽  
Science Students ◽  
Master Degree ◽  
The University ◽  
The Relationship ◽  
Mathematics And Science ◽  
Resources Development

The purpose of this research is to find out the relationship between the competence of pedagogic, competence of personality and disciplines with the study of students motivated. The research was conducted at the mathematics and science students of master degree at Indraprasta University Jakarta. This research using survey methods with a sample of 100 master degree students of mathematics and science selected randomly. The result of this research find outs that there is correlation between 1) competences of pedagogic and the study of students motivation, 2) competences of personality and the study of students motivation, 3) discipline and the study of students motivation and 4) competence of pedagogic, competence of personality and discipline altogether with the study of students motivation. Therefore, the competence of pedagogic, competence of personality and discipline should put into human resources development in managing the study of students interested at the University of Indraprasta Jakarta. However other variables are necessary to be taken by other researchers.

Industry 4.0 and Internal Knowledge Management The case of Corporate Academies in Emilia-Romagna region

2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Professor Lucio Poma ◽  
Dr. Haya Al Shawwa ◽  
Concetta Rau
Keyword(s):  
Human Resources ◽  
Production Process ◽  
Value Chain ◽  
Industry 4.0 ◽  
Manufacturing Sector ◽  
Trade Off ◽  
Codified Knowledge ◽  
Emilia Romagna Region ◽  
Expected Benefits ◽  
The Relationship

Industry 4.0 is not only a bundle of linked innovations, but a wide-ranging revolution that also affects the organizational aspects of the company and its value chain. This work focuses on the relationship between the tacit knowledge inherent in human resources and the codified knowledge built within the machinery and the whole production process 4.0. Human resources have returned to the center of the production process. Companies face a trade-off between the need to invest more and more resources towards internal training and the increased need to "retain" their employees. The Corporate Academy can be an interesting tool to achieve these two goals simultaneously. This work analyzes and compares 29 Italian Corporate Academies in the manufacturing sector based on a research and survey Nomisma. The study helped to understand the motivations that led these companies to adopt this tool, in addition to understand the different methods that they undertook in the process and the relative actual and expected benefits.

scholarly journals Driving institutional change: challenge based learning for the University of the 21st Century

2017 ◽  
Author(s):  
Xavier Mas ◽  
Lluís Pastor ◽  
Marta Merino ◽  
Loles González ◽  
Toni Martínez-Aceituno
Keyword(s):  
Higher Education ◽  
Training Needs ◽  
University Education ◽  
Critical Perspective ◽  
Lifelong Learners ◽  
Training Models ◽  
Challenge Based Learning ◽  
Main Challenge ◽  
The University ◽  
The Relationship

The main challenge faced by higher education is overcoming the gap between university education and the demands of society and the professional world. This gap cannot be accounted for merely in terms of a shortcoming in the relationship between the competencies of academic programmes and the real training needs of lifelong learners, but also involves the mismatch between the design of training models and students' expectations. The UOC has launched the PLA-Niu project in response to this problem. It aims to transform the subjects in the University's programmes into activities designed strictly based on competencies which are aimed at resolving challenges inspired by the professional sphere; to implement a new means of selecting, designing and managing learning resources based on content curation for learning, organising it into specific aggregators for each activity; and to provide a system that enables the production and organisation of training in an agile, flexible and personalisable manner. In this paper, we set out the experience of applying the PLA-Niu in the University as a whole, and present its characteristics, explain the strategies and measures involved in its implementation, and share the reflections of those involved from a critical perspective.

scholarly journals Establishing criteria for evaluating lecturers’ competences: solutions for improving quality of lecturers at University of Social Sciences and Humanities, VNU -HCM

2019 ◽  
Vol 3 (1) ◽  
pp. 18-24
Author(s):  
Bui Ha Phuong
Keyword(s):  
Social Sciences ◽  
Higher Education ◽  
University Education ◽  
Teaching Staff ◽  
Social Sciences And Humanities ◽  
Education Environment ◽  
Higher Education Quality ◽  
National University ◽  
The University

In the higher education environment, lecturers play an extremely important role in higher education of universities. Assessing the higher education quality based on many standards such as the training program, the facilities, the teaching staff, the supporting staff to the learners, the measures of quality improvement, ... In which, improving the qualified lecturers who meet the training needs and implementing the strategic goals of each university is as one of the requirements important. Assessing lecturers' competences is considered one of the mandatory requirements for measuring the quality of university education. The assessment of lecturers' competences is based on a variety of criteria, in which the competences of teaching, scientific research and community service are considered the core competences of the lecturer. The paper presents the necessity of proposing criteria for assessing lecturers' competences. Besides, the paper also analyzes some of the basic criteria for assessing lecturers' competences. Then, some solutions are proposed to apply these criteria in assessing the competences of lecturers at the University of Social Sciences and Humanities, Vietnam National University-Hochiminh.

Expectations Versus Realities Of Higher Education: Gap Analysis And University Service Examination

2011 ◽  
Vol 4 (10) ◽  
pp. 25 ◽  
Author(s):  
Ayooth Yooyen ◽  
Mohammed Pirani ◽  
Bahaudin G. Mujtaba
Keyword(s):  
Gap Analysis ◽  
Services Quality ◽  
University Education ◽  
Primary Study ◽  
Student Service ◽  
Recruitment Challenges ◽  
Education Gap ◽  
University Services ◽  
The University ◽  
Study Setting

The university education providers are waking to student recruitment challenges, competition, and the realities of marketing. With these changes, a related and equally important issue has emerged; that is, the student service quality and evaluating of the educational encounter. Using university services as the primary study setting, the study explores the concept of university services quality and its evaluation from both the university provider and student perspectives. Gap analysis is used as an appropriate approach for examining the similarities and differences in expectations of the university services. The findings, based on a survey of 712 responses, provide special empirical insights on the gaps that can arise from inconsistent perceptions of expectations and experiences between the students and the university. Finally, implications for university administration, marketing and research are presented.

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