Exploratory study: the COVID-19 pandemic and community-based animal organisations and households in the USA
The COVID-19 pandemic has changed many aspects of human systems. Gaps in community services for people with companion animals can prevent people from seeking care during a pandemic or create other issues. This paper describes exploratory research to identify some key challenges and successes for animal services providers and for households with companion animals. Using data from 19 USA states were gathered using an online survey and respondents were from 13 animal services organisations and 90 households. Themes were identified based on organisational-level challenges or successes, as well as themes at the household level. These findings may be useful for emergency managers and planners who design outreach and support services for people with companion animals, for example, planning for low-cost animal boarding services for people hospitalised or unable to care for their animal.