scholarly journals Gambling Data and Modalities of Interaction for Responsible Online Gambling: A Qualitative Study

2020 ◽  
Vol 44 ◽  
Author(s):  
George Drosatos ◽  
Emily Arden-Close ◽  
Elvira Bolat ◽  
Raian Ali
Keyword(s):  
Responsible Gambling ◽  
Tobacco Consumption ◽  
Online Gambling ◽  
Persuasive Messages ◽  
Multiple Stakeholders ◽  
Consommation D’Alcool ◽  
Online Addiction ◽  
Limit Setting ◽  
Personal Context ◽  
Additional Support

Online gambling, as opposed to land-based gambling and other mediums of problematic and addictive behaviour such as alcohol and tobacco consumption, offers unprecedented opportunities for monitoring and understanding users’ behaviour in real-time. It also provides the ability to adapt persuasive messages and interactions that would fit the gamblers usage and personal context. These features open a new avenue for research on the monitoring and interactive utilization of gambling behavioural data. In this paper, we explore the range of data and modalities of interaction which can facilitate richer interactive persuasive interventions, and offer additional support to limit setting, with the ultimate aim of aiding gamblers, who gamble at low to moderate levels, to stay in control of their gambling experience. The exploration is based on our previous research on online addiction and interviews with experts (ne = 13) from different relevant multidisciplinary backgrounds and different points of view. We also interviewed gamblers (ng = 6) about their perception of the utilization of their data for aiding more conscious gambling. Directed at multiple stakeholders, including the gambling software providers, compliance and responsible gambling personnel, as well as policymakers, this paper aims to provide a basis and a reference point for empowering future responsible gambling socio-technical tools through the capture and utilization of relevant online gambling behavioural data.RésuméLe jeu en ligne, contrairement aux formes de jeu hors ligne et à d’autres types de comportements problématiques et de dépendance comme la consommation d’alcool et de tabac, offre des possibilités sans précédent de surveillance et de compréhension du comportement des utilisateurs en temps réel, ainsi que la capacité d’adapter des messages persuasifs et des interactions adaptées à l’utilisation des joueurs et au contexte personnel. Cela ouvre une nouvelle voie pour la recherche sur la surveillance et l’utilisation interactive des données comportementales relatives au jeu. Dans cet article, nous explorons à cette fin la gamme de données et les modalités d’interaction qui peuvent faciliter des interventions persuasives interactives plus riches et permettre un soutien accrû pour l’établissement de limites, dans le but ultime d’aider les joueurs de niveaux faibles à modérés à demeurer en contrôle de leur expérience de jeu. L’exploration est basée sur nos recherches antérieures sur la dépendance en ligne et sur des entretiens avec des experts (ne = 13) issus de différents contextes multidisciplinaires pertinents et ayant différents points de vue. Nous avons également interrogé des joueurs (ng = 6) à propos de leur perception de l’utilisation de leurs données pour contribuer à un jeu plus conscient. Ce document vise à fournir une base et un point de référence pour l’autonomisation de futurs outils socio-techniques du jeu responsable grâce à la saisie et l’utilisation de données pertinentes sur les comportements de jeu en ligne, et il est destiné à de multiples parties prenantes, notamment des fournisseurs de logiciels de jeu, du personnel de conformité et de jeu responsable ainsi que des décideurs.

scholarly journals THE RELATIONSHIP BETWEEN THE REGULATORY ENVIRONMENT GOVERNING COMMERCIAL GAMBLING AND THE SHAPE OF THE MARKET IN THE SUPPLY AND GAME PARAMETERS OF GAMING MACHINES

2013 ◽  
Vol 7 (3) ◽  
pp. 111-149
Author(s):  
David Miers
Keyword(s):  
Responsible Gambling ◽  
Online Gambling ◽  
Regulatory Environment ◽  
Regulatory Regime ◽  
Regulatory Structure ◽  
Remote Communication ◽  
Descriptive Account ◽  
Critical Account ◽  
The Government ◽  
Gaming Machines

This paper has three main purposes. The first sets the controls over the supply and the game parameters of gaming machines within the broader regulatory environment governing commercial gambling in Great Britain. This account notes the tensions that existed prior to the regime introduced by the Gambling Act 2005, but whose legacy continues to present both regulatory and commercial difficulties. Its second purpose is to indicate how these controls have shaped the gaming machine market and the debate around the ways in which the government could realise its policy of striking a balance between the interests of both operators and players. This paper does not address the regulation of online gambling; that is, ‘remote gambling’ by means of ‘remote communication’ (s. 4 of the Gambling Act 2005). Its third purpose is to provide a critical account of the regulatory regime governing the availability of gaming machines as the background against which the Responsible Gambling Trust’s other commissioned contextual papers may be read.The text falls into four sections:An overview of the regulation of machines under the Gaming Act 1968 and of the reasons underlying the structure of the new regimeA summary of the overall regulatory structure of the 2005 ActA descriptive account of the 2005 Act’s regulation of machinespreliminarycommon core definitional features of a ‘gaming machine’the categories of gaming machinesgaming machine licences and permitsconditions and standards for their use4.Some concluding comments on how these arrangements have shaped both the commercial availability of gaming machines and the debate about how the interests of operators and of players can be accommodated

scholarly journals Studying Gambling Behaviors and Responsible Gambling Tools in a Simulated Online Casino Integrated With Amazon Mechanical Turk: Development and Initial Validation of Survey Data and Platform Mechanics of the Frescati Online Research Casino

2021 ◽  
Vol 11 ◽  
Author(s):  
Philip Lindner ◽  
Jonas Ramnerö ◽  
Ekaterina Ivanova ◽  
Per Carlbring
Keyword(s):  
Survey Data ◽  
Real Life ◽  
Responsible Gambling ◽  
Mechanical Turk ◽  
Behavioral Data ◽  
Online Gambling ◽  
Amazon Mechanical Turk ◽  
Quality Data ◽  
Online Research ◽  
Game Mechanics

Introduction: Online gambling, popular among both problem and recreational gamblers, simultaneously entails both heightened addiction risks as well as unique opportunities for prevention and intervention. There is a need to bridge the growing literature on learning and extinction mechanisms of gambling behavior, with account tracking studies using real-life gambling data. In this study, we describe the development and validation of the Frescati Online Research Casino (FORC): a simulated online casino where games, visual themes, outcome sizes, probabilities, and other variables of interest can be experimentally manipulated to conduct behavioral analytic studies and evaluate the efficacy of responsible gambling tools.Methods: FORC features an initial survey for self-reporting of gambling and gambling problems, along with several games resembling regular real-life casino games, designed to allow Pavlovian and instrumental learning. FORC was developed with maximum flexibility in mind, allowing detailed experiment specification by setting parameters using an online interface, including the display of messages. To allow convenient and rapid data collection from diverse samples, FORC is independently hosted yet integrated with the popular crowdsourcing platform Amazon Mechanical Turk through a reimbursement key mechanism. To validate the survey data quality and game mechanics of FORC, n = 101 participants were recruited, who answered an questionnaire on gambling habits and problems, then played both slot machine and card-draw type games. Questionnaire and trial-by-trial behavioral data were analyzed using standard psychometric tests, and outcome distribution modeling.Results: The expected associations among variables in the introductory questionnaire were found along with good psychometric properties, suggestive of good quality data. Only 6% of participants provided seemingly poor behavioral data. Game mechanics worked as intended: gambling outcomes showed the expected pattern of random sampling with replacement and were normally distributed around the set percentages, while balances developed according to the set return to player rate.Conclusions: FORC appears to be a valid paradigm for simulating online gambling and for collecting survey and behavioral data, offering a valuable compromise between stringent experimental paradigms with lower external validity, and real-world gambling account tracking data with lower internal validity.

scholarly journals A Perspective on Age Restrictions and Other Harm Reduction Approaches Targeting Youth Online Gambling, Considering Convergences of Gambling and Videogaming

2021 ◽  
Vol 11 ◽  
Author(s):  
Jing Shi ◽  
Michelle Colder Carras ◽  
Marc N. Potenza ◽  
Nigel E. Turner
Keyword(s):  
Harm Reduction ◽  
Online Gambling ◽  
Rapid Review ◽  
Youth Gambling ◽  
Warning Labels ◽  
Multiple Stakeholders ◽  
Vulnerable Youth ◽  
Problematic Behaviors ◽  
Youth And Young Adults ◽  
Public Health Officials

Internet gambling has become a popular activity among some youth. Vulnerable youth may be particularly at risk due to limited harm reduction and enforcement measures. This article explores age restrictions and other harm reduction measures relating to youth and young adult online gambling. A systematic rapid review was conducted by searching eight databases. Additional articles on online gambling (e.g., from references) were later included. To place this perspective into context, articles on adult gambling, land-based gambling, and substance use and other problematic behaviors were also considered. Several studies show promising findings for legally restricting youth from gambling in that such restrictions may reduce the amount of youth gambling and gambling-related harms. However, simply labeling an activity as “age-restricted” may not deter youth from gambling; in some instances, it may generate increased appeal for gambling. Therefore, advertising and warning labels should be examined in conjunction with age restrictions. Recommendations for age enforcement strategies, advertising, education, and warning labels are made to help multiple stakeholders including policymakers and public health officials internationally. Age restrictions in online gambling should consider multiple populations including youth and young adults. Prevention and harm reduction in gambling should examine how age-restriction strategies may affect problem gambling and how they may be best enforced across gambling platforms. More research is needed to protect youth with respect to online gambling.

scholarly journals Responsible gambling in practice: A case study of views and practices of Swedish oriented gambling companies

2018 ◽  
Vol 36 (2) ◽  
pp. 91-107 ◽  
Author(s):  
David Forsström ◽  
Jenny Cisneros Örnberg
Keyword(s):  
Problem Gambling ◽  
Informed Choice ◽  
Major Change ◽  
Responsible Gambling ◽  
Active Role ◽  
Online Gambling ◽  
Future Research ◽  
Structured Interviews ◽  
Protection Measures ◽  
Gambling Market

The Swedish gambling market faces a major change in legislation that will allow foreign-based companies to apply for a gambling licence in Sweden. A key element in the new legislation are consumer protection measures. The Swedish gambling market is currently divided between licensed companies and non-Swedish-based companies providing online gambling services without a licence in Sweden. How these companies view their responsibility for preventing gambling-related harm and how prepared they are for the new regulations are important questions regarding the new Swedish gambling market. Aims: To compare and analyse the views and practices on problem gambling and responsible gambling (RG) measures among licensed and unlicensed gambling companies on the Swedish market. Design/Methods/Data: Eleven semi-structured interviews were carried out with responsible gambling managers who are members of either of the two Swedish industry associations. Content analysis was used to analyse the interviews. Results: Non-licensed companies have implemented behaviour tracking and monitoring of gamblers in a more extensive way than licensed companies. Both the licensed and the unlicensed companies conceptualise problem gambling in a similar manner and rely on informed choice in preventing gamblers from developing problems, seemingly arguing that offering responsible gambling measures on their website is enough. Conclusions: There are several similarities in how the two types of companies define problem gambling and responsible gambling. Both groups lack a critical perspective when discussing RG. There is a need for companies not only to provide RG measures, but to take an active role in preventing harm among gamblers. Future research should focus on exploring how companies work with RG after the legislative change.

Characteristics and risk factorsof gambling disorder as basisfor responsible gambling strategies

2018 ◽  
Vol 64 (5-6) ◽  
pp. 247-256 ◽  
Author(s):  
Anja Kräplin ◽  
Anna E. Goudriaan
Keyword(s):  
Risk Factors ◽  
At Risk ◽  
Gambling Disorder ◽  
Responsible Gambling ◽  
Risk Groups ◽  
Online Gambling ◽  
Gambling Intensity ◽  
Common Framework ◽  
Low Prevalence ◽  
Important Basis

Abstract. Aims: To provide an overview of characteristics and risk factors of gambling disorder (GD) in order to systematically identify corresponding targets for responsible gambling strategies. Methods: We conducted a literature review on the concept and characteristics of GD and on the correlates and risk factors for GD. Results and conclusions: GD is characterized by low prevalence rates, but detrimental individual and public health consequences. Responsible gambling strategies therefore need to provide transparent and safe gambling for the majority of gamblers and strategies for early identification, intervention, and harm reduction for the minority of individuals at risk for GD. As individuals at risk for GD are characterized by multiple correlates and risk factors, a multifaceted array of strategies is required. Individual and environmental risk factors provide an important basis for responsible gambling strategies, for instance, which specific high-risk groups (e. g., youth) or gambling behaviours (e. g., high gambling intensity) need to be targeted. As there is no evidence for risk-free gambling, all land-based and online gambling segments should be regulated and controlled within a common framework. Within this process, scientists, practitioners, and stakeholders need to collaborate and translational efforts are required.

Social Responsibility, New Technologies, and Problem Gambling in Bingo

2019 ◽  
pp. 268-300
Author(s):  
Kate Bedford
Keyword(s):  
Social Responsibility ◽  
Problem Gambling ◽  
New Technologies ◽  
Responsible Gambling ◽  
Online Gambling ◽  
Risk Monitoring ◽  
Policies And Procedures ◽  
Electronic Gambling ◽  
Risky Play ◽  
Algorithmic Approaches

Chapter 9 traces the impact, on bingo, of recent laws, policies, and procedures related to problematic gambling, by exploring the risks associated with the game and the perceived vulnerability of its distinctive players. By linking problem gambling studies to critical regulation scholarship, it seeks a deeper understanding of the limits, and risks, of algorithmic approaches to consumer protection. The chapter outlines a novel analytic approach to responsible gambling debates, one that pays attention to workers as well as players, and that centres the nexus between profit-making and risk-monitoring. The chapter then charts the emergence of social responsibility as a regulatory priority within UK gambling in general, and bingo in particular. Companies now use a standardized responsible gambling approach, involving increasingly formalized interactions between staff and players. This standardized approach has intensified reliance on technologies borrowed from electronic gambling machines and online gambling formats to identify, and manage, risky play. These technologies are, in turn, reliant on moving customers to cashless play in order that they can be tracked. The chapter focuses on two key consequences of these changes: their impact on workers, and their impact on cash players. Specifically, it shows that standardized responsible gambling measures have resulted in the responsibilization of staff, and have reshaped the relationship between workers and players. Because cash use helps players to limit spending, account-based play is likely to be of dubious effectiveness as a harm reduction measure, and may even be counterproductive.

scholarly journals Testing a gambling warning label’s effect on behavior

2019 ◽  
Author(s):  
Philip Warren Stirling Newall ◽  
Lukasz Walasek ◽  
Henrik Singmann ◽  
Elliot Andrew Ludvig
Keyword(s):  
Responsible Gambling ◽  
Gambling Behavior ◽  
Sports Betting ◽  
Online Gambling ◽  
Warning Label ◽  
Premier League ◽  
Independent Test ◽  
Gambling Operators ◽  
Soccer Fans ◽  
Online Sports Betting

Responsible gambling campaigns are one measure enacted by a number of statutory bodies and gambling operators in response to concerns about gambling marketing and the accessibility of modern gambling products. For example, since 2015 a number of the UK‘s largest gambling operators have attached the following warning label to TV and shop window adverts: "when the FUN stops, stop" (where the word "fun" is printed in noticeably larger font than any other word). Here we present an initial independent test of this warning label‘s effect on contemporaneous gambling behavior. A short incentivized survey was conducted to mimic the scenario of online gambling advertising, with warning label presence manipulated between-participants. Participants were given a sequence of nine £0.10 bonuses, and on each trial were presented with the possibility to gamble this bonus on a soccer bet, with bet details and payoffs taken from a major gambling operator‘s website. There were 506 unique participants who had all previously indicated that they were Premier League soccer fans and had experience in online sports betting. Overall, participants decided to bet on 41.3% of trials when a warning label was shown, compared to 37.8% when no warning label shown (i.e., descriptively the label increases the probability of gambling). According to the preregistered analysis plan, this difference was not significant, (χ^2 (1)=2.10, p=.15) The "when the FUN stops, stop" gambling warning label did not achieve its aim of prompting more responsible gambling behavior in the experiment.

scholarly journals Introduction - Gambling economics and management: some insights into recent developments in gambling-related research

2018 ◽  
Vol 7 (4) ◽  
pp. 126
Author(s):  
Levi Perez
Keyword(s):  
Responsible Gambling ◽  
Sports Betting ◽  
The Other ◽  
Online Gambling ◽  
Special Issue ◽  
Related Research ◽  
Gambling Participation ◽  
Recent Developments ◽  
Potential Risks ◽  
National Governments

There are several arguments why the economic and management analysis of gambling seems to be very interesting. Gambling is a relevant worldwide market from which either local or national governments obtain resources due to some sort of fiscal imposition on gambling participation. On the other hand, gambling is also a social phenomenon with potential risks to society and the consumption of gambling seems to violate the premises of economic theory (risk aversion, maximizing and rational conduct). The aim of this special issue is to provide an outlet for recent developments in gambling-related research encompassing topics on sports betting, responsible gambling, lottery markets and online gambling, among others.

scholarly journals A randomised control trial to evaluate messages that promote limit setting and the impact of limits on online gambling behaviour

2020 ◽  
Author(s):  
Robert Heirene ◽  
Sally M Gainsbury
Keyword(s):  
Online Gambling ◽  
Randomised Control Trial ◽  
Control Group ◽  
Gambling Behaviour ◽  
Message Content ◽  
Limit Setting ◽  
Gambling Operators ◽  
Social Messages ◽  
The Impact ◽  
Comparison Measurements

Background & Aim: Deposit limits may be an effective strategy for minimising the harm associated with online gambling. However, voluntary uptake of these tools is low. This study aimed to compare the effectiveness of different messages to increase use of deposit limits by customers of online gambling sites and to examine the effects of limit setting on gambling behaviour. Design: A pre-registered, naturalistic randomised control trial was conducted wherein customers were sent varied messages by online gambling operators. Setting: Four online Australian sports and racing wagering websites. Participants: 31,989 wagering customers (reduced to 26,516 after screening for eligibility) who had placed bets on at least five days during the last 30. Interventions: Messages were sent via email or in-account notification and were designed to either: [1] be informative, describing the availability and purpose of the tool, [2] highlight the benefits other people receive from using the tool (social messages), or [3] promote the benefit individuals could receive from using the tool (personal messages). Comparators: A control group of customers who did not receive messages was monitored for comparison. Measurements: We collected customer account data for 90-days pre- and post-messages. Findings: 161 (0.71%) customers set a deposit limit within five days of messages being sent. Those sent messages via in-account notification were more likely to set limits than those sent messages via email. Differences in message content had little effect on deposit limit uptake. Customers who set limits showed significantly greater decreases in average daily wager amount, the SD of average daily wager, net loss, and betting intensity compared to a randomly selected subsample of non-limit-setters. Conclusions: Customer messages are inexpensive and can lead to small but impactful increases in the uptake of deposit limits on gambling sites. Setting deposit limits was associated with decreased gambling intensity, expenditure, and losses and may therefore be an effective harm-reduction strategy.

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