A New Model for Measuring Return on Investment (ROI) For Safety Programs in Aviation: An Example from Airline Maintenance Resource Management (MRM)

Author(s):  
James C. Taylor
2005 ◽  
Vol 48 (1) ◽  
pp. 56-85 ◽  
Author(s):  
Don Wells

It is widely argued that recent Human Resource Management (HRM) innovations are compatible with, indeed require, strong unions. This paper examines several cases which, it has been argued, illustrate the compatibility of strong unions and HRM reforms. The author concludes that, on the contrary, each case illustrates the incompatibility of HRM and strong unions and explains why this is so.


Author(s):  
Ronald John Lofaro

It is well over 30 years since the first (then called) Cockpit Resource Management (CRM) training, now called crew resource management was introduced. It is a shibboleth, a sacred cow as it were, despite many issues, concerns, and changes over the years. Some 21 years ago, 1992, an Air Transport Association (ATA)/Federal Aviation Association (FAA)-Sponsored Workshop was convened in an attempt to deal with some specific CRM issues. Yet the issues and needs as articulated in that workshop, and some newer ones, remain. Thus, this chapter is 21 years overdue, leading to the questions: Why now and is it still relevant? As said, some needs, issues, and concerns remain. The relevancy is that both a critique of civil aviation CRM on many levels and a comparison with current USAF, USCG, and USN CRM are presented. The proposed skeletal template for the long-overdue revision of civil aviation CRM, the R-MPM is shown. Next, a new model for an intelligent cockpit automated decision aid/advisory system, Event Response Integrated Decision Advisories (ERICA), is shown. ERICA came about from 2009-2012 work in automated decision-making tools for the cockpit and the realization that the Revised Mission Performance Model (R-MPM) and ERICA were interrelated.


2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Nur Vita Oppu ◽  
Ida Suriana ◽  
Ramli Ramli

This study describes human resource management in micro business of gifts and handicrafts. The sample of this study was 70 typical micro-businesses in Balikpapan. Management of human resources is one of the important aspects to be able to develop a business unit .This research is intended to get an idea of how to manage the human resources of a micro business unit. The results of the study found that management was still carried out informally.Training for employees is not done on an ongoing basis, there are still giving compensation and work safety programs are not conducted regularly, providing extrinsic motivation is good enough already.


2016 ◽  
Vol 32 (1) ◽  
pp. 5-11 ◽  
Author(s):  
Susan D. Moffatt-Bruce ◽  
Jennifer L. Hefner ◽  
Hagop Mekhjian ◽  
John S. McAlearney ◽  
Tina Latimer ◽  
...  

Crew Resource Management (CRM) training has been used successfully within hospital units to improve quality and safety. This article presents a description of a health system-wide implementation of CRM focusing on the return on investment (ROI). The costs included training, programmatic fixed costs, time away from work, and leadership time. Cost savings were calculated based on the reduction in avoidable adverse events and cost estimates from the literature. Between July 2010 and July 2013, roughly 3000 health system employees across 12 areas were trained, costing $3.6 million. The total number of adverse events avoided was 735—a 25.7% reduction in observed relative to expected events. Savings ranged from a conservative estimate of $12.6 million to as much as $28.0 million. Therefore, the overall ROI for CRM training was in the range of $9.1 to $24.4 million. CRM presents a financially viable way to systematically organize for quality improvement.


2010 ◽  
Vol 439-440 ◽  
pp. 772-777
Author(s):  
Jin Yu Wei ◽  
Xin Li ◽  
Ran Bi

Human resource management's objective, is to maximize the return on investment from the organization's human capital and minimize financial risk. The position of it is more and more important in modern society. This study introduced an effective method to evaluate factors that effect on human resource management. Fuzzy ANP method was introduced in detail, and it was used to compute the weights of each factor of the model.


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