scholarly journals End-User Perceptions of the Benefits and Risks of End-User Web Development

2006 ◽  
Vol 18 (4) ◽  
pp. 22-42 ◽  
Author(s):  
Tanya McGill ◽  
Chris Klisc
Keyword(s):  
Web Development ◽  
End User ◽  
User Perceptions

scholarly journals End-User Perceptions of the Benefits and Risks of End-User Web Development

2010 ◽  
pp. 211-229
Author(s):  
Tanya McGill ◽  
Chris Klisc
Keyword(s):  
Information Provision ◽  
End Users ◽  
Web Development ◽  
End User ◽  
Web Page ◽  
Application Development ◽  
User Perceptions ◽  
Development Tools ◽  
Organizational Information

The development of applications by end users has become an integral part of organizational information provision. It has been established that there are both benefits and risks associated with end-user development, particularly in the areas of spreadsheets and databases. Web development tools are enabling a new kind of end-user development. The fact that Web page creation may impact, not only locally but also globally, significantly raises the importance of this type of end-user application development. This article reports on the extent of Web page development amongst end users and investigates their perceptions of the benefits and risks of end-user Web development relative to those associated with spreadsheet development and explores approaches to reducing the risks.

scholarly journals End-User Perceptions of the Benefits and Risks of End-User Web Development

2008 ◽  
pp. 789-808
Author(s):  
Tanya McGill ◽  
Chris Klisc
Keyword(s):  
Information Provision ◽  
End Users ◽  
Web Development ◽  
End User ◽  
Web Page ◽  
Application Development ◽  
User Perceptions ◽  
Development Tools ◽  
Organizational Information

The development of applications by end users has become an integral part of organizational information provision. It has been established that there are both benefits and risks associated with end-user development, particularly in the areas of spreadsheets and databases. Web development tools are enabling a new kind of end-user development. The fact that Web page creation may impact, not only locally but also globally, significantly raises the importance of this type of end-user application development. This article reports on the extent of Web page development amongst end users and investigates their perceptions of the benefits and risks of end-user Web development relative to those associated with spreadsheet development and explores approaches to reducing the risks.

scholarly journals End User Perceptions of the Benefits and Risks of End User Web Development

2011 ◽  
pp. 124-142
Author(s):  
Tanya McGill ◽  
Chris Klisc
Keyword(s):  
Information Provision ◽  
End Users ◽  
Web Development ◽  
End User ◽  
Web Page ◽  
Application Development ◽  
User Perceptions ◽  
Development Tools ◽  
Organizational Information

The development of applications by end users has become an integral part of organizational information provision. It has been established that there are both benefits and risks associated with end-user development, particularly in the areas of spreadsheets and databases. Web development tools are enabling a new kind of end user development. The fact that Web page creation may impact not only locally but also globally significantly raises the importance of this type of end user application development. This chapter reports on the extent of Web page development amongst end users and investigates their perceptions of the benefits and risks of end-user Web development relative to those associated with spreadsheet development and explores approaches to reducing the risks.

End-user perceptions of quality and information technology in health care

1996 ◽  
Vol 7 (2) ◽  
pp. 133-147 ◽  
Author(s):  
James A. Rodger ◽  
Parag C. Pendharkar ◽  
David J. Paper
Keyword(s):  
Health Care ◽  
Information Technology ◽  
End User ◽  
User Perceptions

The Importance of Interface Agent Characteristics from the End-User Perspective

2011 ◽  
pp. 137-151
Author(s):  
Alexander Serenko
Keyword(s):  
Electronic Mail ◽  
Empirical Studies ◽  
Theory And Practice ◽  
End User ◽  
User Perspective ◽  
User Perceptions ◽  
Agent Based ◽  
Interface Agents ◽  
Interface Agent ◽  
Agent Characteristics

This chapter reports on an empirical investigation of user perceptions of the importance of several characteristics of interface agents. Interface agents are software entities that are incorporated in various computer applications including electronic mail systems. As evidenced by the growing body of empirical studies and the increasing number of interface agent-based applications on the software market, there is a strong need for the development of this technology. According to a meta-review of agent-related literature by Dehn and van Mulken (2000), there are several characteristics of interface agents that require special attention from agent developers. However, prior to this study, the importance of these characteristics from the end-user perspective remained unclear. In order to identify the significance of these characteristics, a group of the actual users of an email interface agent was surveyed. The results indicate that information accuracy and the degree of the usefulness of an agent are the most salient factors, followed by user comfortability with an agent, the extent of user enjoyment, and visual attractiveness of an agent. The implications of the findings for both theory and practice are discussed.

Importance of Interface Agent Characteristics from End-User Perspective

2008 ◽  
pp. 918-928
Author(s):  
Alexander Serenko
Keyword(s):  
Electronic Mail ◽  
Empirical Studies ◽  
Theory And Practice ◽  
End User ◽  
User Perspective ◽  
User Perceptions ◽  
Agent Based ◽  
Interface Agents ◽  
Interface Agent ◽  
Agent Characteristics

This article reports on an empirical investigation of user perceptions of the importance of several characteristics of interface agents. Interface agents are software entities that are incorporated into various computer applications, including electronic mail systems. As evidenced by the growing body of empirical studies and the increasing number of interface agent-based applications on the software market, there is a strong need for the development of this technology. According to a meta-review of agent-related literature by Dehn and van Mulken (2000), there are several characteristics of interface agents that require special attention from agent developers. However, prior to this study, the importance of these characteristics from the end-user perspective remained unclear. In order to identify the significance of these characteristics, a group of actual users of an e-mail interface agent was surveyed. The results indicate that information accuracy and the degree of the usefulness of an agent are the most salient factors, followed by user comfortability with an agent, the extent of user enjoyment, and visual attractiveness of an agent. The implications of the findings for both theory and practice are discussed.

Biometrics

2003 ◽  
pp. 111-132
Author(s):  
Stewart T. Fleming
Keyword(s):  
State Of The Art ◽  
Computer Systems ◽  
Interactive Systems ◽  
End User ◽  
User Perceptions ◽  
Current State ◽  
Biometric Systems ◽  
System Designs

This chapter discusses the current state of the art of biometric systems. The use of biometrics is an important new part of the design of secure computer systems. However, many users view such systems with deep suspicion and many designers do not carefully consider the characteristics of biometrics in their system designs. This chapter aims to review the current state of the art in biometrics, to conduct detailed study of the available technologies and systems and to examine end-user perceptions of such systems. A framework is discussed that aims to establish guidelines for the design of interactive systems that include biometrics.

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