Construction Briefing Process in Malaysia

Author(s):  
Mastura Jaafar ◽  
Arkin Kong Chung King

Malaysia is progressing smoothly toward the achievement of Vision 2020. In achieving this vision, the country has to undergo tremendous development. Aside from providing houses for the people, the construction industry has to support the development of other industries with various types of wide-scale projects implemented by either public or private sectors. It is acknowledged that project briefing is the most important process conducted during the initial stage of project development. The research was undertaken to study the public sector’s construction briefing process and to investigate the problems arising during the process. Data was gathered through face-to-face interview. The data gathered supported that the public sector was using the RIBA plan of work but leaning towards the Netherlands approach. In addition, the project brief was seen as a powerful tool to be controlled at the early stage of project planning (initial stage). The result supported previous studies that pointed out the lack of knowledge and the involvement of inexperienced parties, either clients or consultants, as the main barriers for the integrated and strategic project briefing. This study contributes useful and beneficial information for the public sector to mitigate the project problems.

Author(s):  
Mastura Jaafar ◽  
Arkin Kong Chung King

Malaysia is progressing smoothly toward the achievement of Vision 2020. In achieving this vision, the country has to undergo tremendous development. Aside from providing houses for the people, the construction industry has to support the development of other industries with various types of wide-scale projects implemented by either public or private sectors. It is acknowledged that project briefing is the most important process conducted during the initial stage of project development. The research was undertaken to study the public sector’s construction briefing process and to investigate the problems arising during the process. Data was gathered through face-to-face interview. The data gathered supported that the public sector was using the RIBA plan of work but leaning towards the Netherlands approach. In addition, the project brief was seen as a powerful tool to be controlled at the early stage of project planning (initial stage). The result supported previous studies that pointed out the lack of knowledge and the involvement of inexperienced parties, either clients or consultants, as the main barriers for the integrated and strategic project briefing. This study contributes useful and beneficial information for the public sector to mitigate the project problems.


Author(s):  
Pietro Previtali

Effective e-government involves rethinking organizations and processes, and changing behavior so that public services are delivered more efficiently to the people who need to use them. But the nature of the public sector is not a simple one. Lots of variables have to be considered: the number of entities involved in public sector procurement, the complexity of relationships among them, historical events that impacted on the public sector and different tensions between central and local parts of the public sector. In general, the most striking feature is the sheer complexity of the public sector. In the author’s opinion, it required a reconceptualisation of market exchange, evolving the procurement scenario from competition to collaboration. Nowadays public (e) procurement is still an under-researched area which has not spread out yet. Therefore, the aim of the chapter is to conduct a reflection to identify the features of purchasing and supply in the public sector and its further developments toward forms of collaboration and group purchasing.


2018 ◽  
Vol 37 (1) ◽  
pp. 67-91 ◽  
Author(s):  
Tim Jäkel ◽  
George Alexander Borshchevskiy

This article investigates who wants, or does not want to work in Russian public administration, and why. A majority of Russians believe that public servants are concerned with improving their personal well-being rather than serving the public interest. Understanding working sector choices is thus the first step to attract talent into the civil service. We study public employment intention among a group of students of public administration in two elite Moscow universities who are relatively early undergraduates. Parents working in the civil service are the most important public sector career motivators of students in Russia, more important than positive perceptions of public sector compensation and its impact on society. Our findings imply that early-stage career plans are shaped outside university lecture rooms. We conclude that teaching public administration in Russia will have to focus on drawing a line between behavior that falls below standards of the profession and efforts to contribute to the well-being of citizens.


2005 ◽  
Vol 71 (3) ◽  
pp. 463-474 ◽  
Author(s):  
Malek Shah Bin Mohd. Yusoff

Current environmental demands require public sector organizations to respond effectively and efficiently to the needs of the people and the nation. Given the bureaucratic nature of public sector organizations, where change and responsiveness are difficult to achieve, this paper highlights some of the issues that need attention to transform public sector organizations into learning organizations. It also examines some of the initiatives taken by Malaysia in general and INTAN (the National Institute of Public Administration) in particular to help enhance learning in the public sector so that the various components of the government machinery can work together across organizational boundaries for a common purpose, responding effectively to challenges, as well as delivering integrated and customer-centric services.


2015 ◽  
Vol 7 (2) ◽  
pp. 43-67
Author(s):  
Velamala Ranga Rao

Citizens are demanding greater access to interaction with government through their preferred channels or devices. The private sector uses different channels for their services, citizens except same level of services from the public sector. Therefore public sector needs to focus on creating multiple delivery channels (Traditional such as face to face, Telephone and Modern channels such as Website, E-mail, SMS), so that citizens can have ‘channels of choice', depending on specific needs, demands and preferences in order to increase citizens' participation and satisfaction. For this reason, the paper's purpose is 1) To understand multi-channel architecture, Integration, Management and its Strengths & Weakness 2) To develop a frame work for Citizen Relationship and Grievance Management System (CiR&GMS) for a single view 3) By applying proposed framework, To identify what types of channels are providing to access public services at National, State and Local level governments in India as a case study 4) To find out challenges and issues in implementation of multi-channel service delivery. The key findings of the case study are: a) There is no declining in providing traditional channels after introducing modern channels b) Many departments are offering mixed channels c) Usage of Mobile/SMS, Social media and Wi-Fi hotspots based channels are in initial stage d) t-Government channel is not yet initiated in any department e) Multi-channel integration and management is not yet initiated by many departments, these departments are managed channels as separate silos. The proposed framework may provide some guidance to the decision and policy makers in the public sector. However, such initiatives have many challenges to the developing countries like India.


2019 ◽  
Vol 11 ◽  
pp. 184797901988070 ◽  
Author(s):  
Mohd Talmizie Amron ◽  
Roslina Ibrahim ◽  
Nur Azaliah Abu Bakar ◽  
Suriayati Chuprat

The Malaysian government has initiated a cloud government project as an integration of cloud computing and unified communication-based applications toward the digital and cloud work environment. However, the impact studies have found that the implementation of this project has several weaknesses such as lack of infrastructure support, weak IT knowledge, and lack of awareness among public sector employees causing applications not to be fully utilized. Therefore, it is crucial to conduct a study to measure the acceptance of government cloud project because there has been much investment in the project. This study applied Unified Theory of Acceptance and Use of Technology (UTAUT), Technology Readiness Index (TRI) and several factors to develop the research model which is divided into two main factors: technological and human. The technological factor might determine the likelihood of its acceptance by the public sector and might stimulate them to accept it. The human factor as the characteristics of the people in the public sector that may contribute to creating the need for and ability to accept cloud computing. This proposed model will be used to evaluate the individual acceptance of cloud computing in the Malaysian public sector. For future work, this model needs to be enriched with interview sessions and quantitative surveys to validate the findings.


2012 ◽  
Vol 1 (3) ◽  
pp. 25 ◽  
Author(s):  
Kehinde David Adejuwon

The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.


2018 ◽  
Vol 53 ◽  
pp. 02007
Author(s):  
Khalidah Khalid Ali

The public sector, operated through local/ state governments is the most important instrument in management and administration of a nation. Apart from delivering services and sustaining national development, it is also the social institution entrusted to restore law and order of a nation. These functions and responsibilities indicate direct relationships with morality, ethics and social justice. The district office is the closest level of the government to the people. Hence, issues of ethics and integrity are clearly seen as the people whom they serve directly and who are affected by the government. This paper reports on a pilot study conducted at a district office in Malaysia to investigate employees’ responses on awareness initiatives to imbue ethics and integrity at the workplace through a questionnaire with mixed methods. This study has positively found that the district office employees are highly aware of ethics and integrity. They perceive that all initiatives taken at the workplace to create ethical awareness are highly effective and their understanding of ethics and integrity is high (Mean: 4.34 and 4.25 respectively). Posters are viewed to be the most effective medium to create awareness, followed by websites and signages. Superiors, as role models have taken a committed responsibility to remind subordinates through various channels of communication on ethical values and integrity. However, there are still employees who do not seem to be aware of the information provided on ethics. In addition, less than half of the respondents (46.3%) are directly involved in the launched ethics campaigns in office. The study findings will draw some insights on effectiveness of initiatives taken at ground level to create ethical awareness among the public-sector employees as Malaysia transforms her socio-economic landscape in the globalization era.


2004 ◽  
Vol 70 (2) ◽  
pp. 199-215 ◽  
Author(s):  
Tony Bovaird

This article explores the current state of knowledge in relation to public–private partnerships (PPPs), taken to mean working arrangements based on a mutual commitment (over and above that implied in any contract) between a public sector organization with any organization outside of the public sector. Since it originally became fashionable over 25 years ago, the concept of PPPs has been strongly contested. However, PPPs are now to be found in the public domain in many countries around the world and their number has been increasing in recent years. This article looks at how this has happened, what have been the strengths and weaknesses of this development and what the future may hold for PPPs. It argues that we are still at an early stage of learning which types of PPP are appropriate for which tasks and at managing PPPs to increase public value. It will be essential to apply principles of good governance to the future development of PPPs — but it will also be necessary to ensure that these principles are genuinely appropriate to the context in which these PPPs are working.


2021 ◽  
Author(s):  
◽  
Nordyanawati binti Rusmani

<p>The importance of high quality infrastructure and its maintenance lies in its ability to stimulate economic growth as it fuels business activities, creates job opportunities, markets product, and generates earnings (Yakcop, 2006a). In consideration of this importance, the public sector encourages private sector participation in the delivery of public services and infrastructure in terms of funding and expertise. A successful Public Private Partnership (PPP) is one vehicle used internationally. Both New Zealand and Malaysia acknowledge the potential of PPPs in delivering high quality infrastructure and services to the general public. Consequently, both countries made a move towards PPPs by creating PPP-specialized units and producing PPP guidelines. However, thus far, Malaysia has been more active in pursuing PPPs when compared to New Zealand‘s cautious approach to PPPs. Hence, the purpose of this thesis is to find out the reasoning behind this trend. Issues relevant to reasons for implementing PPPs, features of PPPs, allocation of risks, performance indicators and accounting for PPPs are analysed to justify this trend. This thesis finds that the Malaysian "Vision 2020" has signalled a government preference for PPPs, including its ability to encourage bumiputera participation. Further, the government has developed a system involving Special Purpose Vehicles and utilizing government-held superannuation funds for project finance aid. Consequently, the system reduces the transfer of risk from the public sector to the private sector partners. This has transcended the major issue in New Zealand where the lack of a competitive market has restricted the development of PPPs. A lack of public support has also contributed to New Zealand‘s PPP under-development.</p>


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