Do Privacy Statements Really Work? The Effect of Privacy Statements and Fair Information Practices on Trust and Perceived Risk in E-Commerce

2009 ◽  
Vol 3 (1) ◽  
pp. 45-64 ◽  
Author(s):  
Hamid R. Nemati ◽  
Thomas Van Dyke
Keyword(s):  
Perceived Risk ◽  
Fair Information Practices ◽  
Information Practices ◽  
Privacy Statements

Do Privacy Statements Really Work?

Cyber Crime ◽  
2013 ◽  
pp. 695-712
Author(s):  
Hamid R. Nemati ◽  
Thomas Van Dyke
Keyword(s):  
Electronic Commerce ◽  
Web Sites ◽  
Perceived Risk ◽  
Security Policy ◽  
Personal Information ◽  
Consumer Trust ◽  
Privacy And Security ◽  
Privacy Concerns ◽  
Fair Information Practices ◽  
Privacy Statements

Companies today collect, store and process enormous amounts of information in order to identify, gain, and maintain customers. Electronic commerce and advances in database and communication technology allow business to collect and analyze more personal information with greater ease and efficiency than ever before. This has resulted in increased privacy concerns and a lack of trust among consumers. These concerns have prompted the FCC to call for the use of Fair Information Practices in electronic commerce. Many firms have added privacy statements, formal declarations of privacy and security policy, to their e-commerce web sites in an attempt to reduce privacy concerns by increasing consumer trust in the firm and reducing the perceived risk associated with e-commerce transactions. This article describes an experiment designed to determine the efficacy of that strategy.

Do Privacy Statements Really Work?

2011 ◽  
pp. 42-59
Author(s):  
Hamid R. Nemati ◽  
Thomas Van Dyke
Keyword(s):  
Electronic Commerce ◽  
Web Sites ◽  
Perceived Risk ◽  
Security Policy ◽  
Personal Information ◽  
Consumer Trust ◽  
Privacy And Security ◽  
Privacy Concerns ◽  
Fair Information Practices ◽  
Privacy Statements

Companies today collect, store and process enormous amounts of information in order to identify, gain, and maintain customers. Electronic commerce and advances in database and communication technology allow business to collect and analyze more personal information with greater ease and efficiency than ever before. This has resulted in increased privacy concerns and a lack of trust among consumers. These concerns have prompted the FCC to call for the use of Fair Information Practices in electronic commerce. Many firms have added privacy statements, formal declarations of privacy and security policy, to their e-commerce web sites in an attempt to reduce privacy concerns by increasing consumer trust in the firm and reducing the perceived risk associated with e-commerce transactions. This article describes an experiment designed to determine the efficacy of that strategy.

Privacy by Design

2012 ◽  
pp. 170-208 ◽  
Author(s):  
Ann Cavoukian
Keyword(s):  
Information Technologies ◽  
Organizational Practices ◽  
Privacy By Design ◽  
Fair Information Practices ◽  
Universal Principles ◽  
Information Practices

This chapter traces the origins of the Privacy by Design (PbD) concept and leadership by the Office of the Information and Privacy Commissioner (IPC) of Ontario, Canada, from the mid-1990s to the current day (2011), with specific attention to three major themes: The evolution of PbD from its early emphasis on information technologies, which also apply to organizational practices and processes, and to broader information eco-systems and architectures; The evolution of the need to articulate and promote a set of universal principles to help guide the design of privacy, from Fair Information Practices to PbD’s 7 Foundational Principles; An account of the evolving work of the IPC in support of the new or “enhanced” FIPs that were codified in the PbD Foundational Principles. The chapter will outline recognition for PbD received, and the challenges ahead.

Progress in Internet Privacy Policies

2011 ◽  
pp. 224-243 ◽  
Author(s):  
Alan R. Peslak
Keyword(s):  
Electronic Commerce ◽  
Federal Trade Commission ◽  
Self Regulation ◽  
Comprehensive Analysis ◽  
The Internet ◽  
Privacy Policies ◽  
Internet Privacy ◽  
Fair Information Practices ◽  
Information Practices

Privacy on the Internet has been of increasing concern with the explosive growth of electronic commerce. A series of past surveys by the Federal Trade Commission and other organizations measured the implementation of fair information practices and industry self-regulation of privacy. This report includes two important additional factors in the review—enforcement and simplicity. Using historical studies and this more comprehensive analysis, this article reviews the current Internet privacy polices of the 50 largest U.S. companies in 2003 and updates this review for 2006.

Protecting Privacy Online: Is Self-Regulation Working?

2000 ◽  
Vol 19 (1) ◽  
pp. 20-26 ◽  
Author(s):  
Mary J. Culnan
Keyword(s):  
Private Sector ◽  
Web Sites ◽  
Federal Trade Commission ◽  
Self Regulation ◽  
Progress Report ◽  
Regulatory Regime ◽  
Privacy Policy ◽  
Consumer Privacy ◽  
Fair Information Practices ◽  
Information Practices

The author assesses the extent to which 361 consumer-oriented commercial Web sites post disclosures that describe their information practices and whether these disclosures reflect fair information practices. Although approximately 67% of the sites sampled post a privacy disclosure, only 14% of these disclosures constitute a comprehensive privacy policy. The study was initiated by the private sector as a progress report to the Federal Trade Commission (FTC) and is one in a series of efforts designed to assess whether consumer privacy can be protected through industry self-regulation or whether legislation is required. Although the FTC does not recommend legislation at this time, the study suggests that an effective self-regulatory regime for consumer privacy online has yet to emerge.

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