Taking a Byte of Telephony Costs

2010 ◽  
Vol 12 (4) ◽  
pp. 18-34 ◽  
Author(s):  
Bogdan Hoanca ◽  
Richard Whitney

In 2006, the University of Alaska Anchorage (UAA) upgraded the telephone system at its main campus in Anchorage from a traditional private branch exchange (PBX) architecture to a Voice over Internet Protocol (VoIP) system. This case describes the organizational decisions that led to the change; the scope and the process of upgrading; and the current status of the new VoIP system. The actual migration to VoIP was completed less than a year after the start of the project. The transition process went smoothly. User satisfaction with the performance of the VoIP system is very high. Based on extensive interviews with decision makers and the technical personnel involved, this case also describes financial considerations (including “creative” ways to stretch a limited budget), outsourcing considerations, training related issues, as well as lessons learned.

2020 ◽  
Vol 0 (0) ◽  
Author(s):  
Shino Iwami ◽  
Toshihiko Shimizu ◽  
Melvin John F. Empizo ◽  
Jacque Lynn F. Gabayno ◽  
Nobuhiko Sarukura ◽  
...  

AbstractPurposeThe purpose of this research is to provide evidence for decision-makers to realize the potentials of collaborations between countries/regions via the scientometric analysis of co-authoring in academic publications.Design/methodology/approachThe approach is that Osaka University, which has set a strategy to become a global campus, is positioned to have a leading role to enhance such collaborations. This research measures co-authoring relations between Osaka University and other countries/regions to identify networks for fostering strong research collaborations.FindingsFive countries are identified as candidates for the future global campuses of Osaka University based on three factors, co-authoring relations, GDP growth, and population growth.Research limitationsThe main limitation of this study is not being able to use the relations by the former positions of authors in Osaka University, because the data retrieved is limited by the query of the organization name at the first step.Practical implicationsThe significance of this work is to provide evidence for the university strategy to expand abroad based on the quantity and visualization of trends.Originality/valueWith wider practical implementations, the approach of this research is useful in making a strategic roadmap for scientific organizations that intend to collaborate internationally.


Author(s):  
Joel B. Frey ◽  
Sean Maw ◽  
Susan Bens ◽  
Jim Bugg ◽  
Bruce Sparling

Over the last three years, the University of Saskatchewan’s College of Engineering has embarked upon a complete redesign of its first year common program. This project started from a blank slate and posed the question, "If we could design any first year program that we wanted, what would we create?" The goal is to offer a first year program that excites, engages, inspires, and holistically prepares students for learning in subsequent years. At CEEA 2018, Phase I of this project was reviewed with a focus on the content of the new first year. This year, the focus is on the structure of the proposed program and how it aims to satisfy programmatic design objectives. The proposed first year program is highly modular, allowing for more intentional uses of time during the academic year. Course duration and intensity vary and are selected to best serve student learning, rather than conform to the traditional academic schedule. To provide more timely and targeted feedback, summative assessments occur throughout each term allowing course scheduling to extend into the traditional end-of-term final exam period. This paper presents the current structural design of the new first year and the rationale for its significant features. Some of the program design objectives that have been facilitated by this structure include: • strategic sequencing of learning with opportunities to integrate and reinforce essential skills, • multiple, individualized opportunities for students to stumble and recover, • holistic balancing of content and pacing for better student wellbeing, and • comprehensive, well-timed exposure to wide-ranging programmatic choices for students. Throughout this project, the program structure has evolved continuously. This paper will describe the development process, the challenges faced in that process, and the lessons learned. The paper will conclude by describing the current status of the project, and the focus of work currently being undertaken to prepare for implementation.  


2019 ◽  
Vol 19 (2) ◽  
pp. 90-107 ◽  
Author(s):  
Susan Cholette ◽  
Andrew G. Clark ◽  
Özgür Özlük

Purpose This study aims to show how cost savings can be achieved through optimizing the scheduling of e-commerce enablements. The University of California is one of the largest, most prestigious public education and research systems in the world, yet diminished state support is driving the search for system-wide cost savings. Design/methodology/approach This study documents the preparation for and rollout of an e-procurement system across a subset of campuses. A math programing tool was developed for prioritizing the gradual rollout to generate the greatest expected savings subject to resource constraints. Findings The authors conclude by summarizing the results of the rollout, discussing lessons learned and their benefit to decision-makers at other public institutions. Originality/value The pilot program comprising three campuses has been predicted to yield $1.2m in savings over a one-year period; additional sensitivity analysis with respect to savings, project timelines and other rollout decisions illustrate the robustness of these findings.


2021 ◽  
pp. 127-145
Author(s):  
ŽELIMIR KEŠETOVIĆ

Although crises and catastrophes are a constant of human history, the preparation for them, through the transfer and adoption of an appropriate set of knowledge, habits and values, is relatively recent. In today's risk society, decision makers become aware of the fact that every system of response to crises and catastrophes is as strong as its weakest links, and these are individuals, that is, every individual citizen. In that context, today, in a number of countries, preparations for crises and catastrophes are given significant attention in the curricula within preschool education, as well as in primary and secondary schools, and even at the university level. Countries in transition had ideologically loaded contents related to defense, security and protection in their education systems, but they expelled them in total when they entered the transition process. Today, in some countries in transition, as part of the education system reform, some of these contents are being included again, deprived of ideological and political layers. Some of these attempts are the product of comprehensive reflection, while in other countries they are partial and include only some relevant topics that are studied within already existing teaching subjects. Certainly, in the near future, based on a serious analysis of educational needs in the context of relevant strategic documents related to security, with the involvement of academic and state institutions and bodies, and insight into best comparative practice, this issue should be fully consider and systematically include relevant security content, as well as the manner of their realization in the curricula at all levels of education and upbringing in the transition countries, including the Republic of Serbia in particular.


Author(s):  
Robyn Sandekian ◽  
Paul Chinowsky ◽  
Bernard Amadei

The University of Colorado Boulder started its Engineering for Developing Communities Program with a graduate track in environmental engineering in 2004. Over the past ten years, the program has expanded to include undergraduate- and graduate-level certificates and involves approximately twenty percent of the graduate students within the Department of Civil, Environmental, and Architectural Engineering. This article describes the history and current status of our program including challenges and successes that have led us to where we are today. We briefly describe our undergraduate and graduate certificate curricula, share course descriptions and evaluation methods and results, highlight student employment outcomes, and reveal lessons learned. This discussion should prove useful to faculty and administrators, from department chairs to chief academic officers, who might be considering adding this type of program at a research-intensive university such as ours.


2020 ◽  
Author(s):  
Helena S. Wisniewski

With companies now recognizing how artificial intelligence (AI), digitalization, the internet of things (IoT), and data science affect value creation and the maintenance of a competitive advantage, their demand for talented individuals with both management skills and a strong understanding of technology will grow dramatically. There is a need to prepare and train our current and future decision makers and leaders to have an understanding of AI and data science, the significant impact these technologies are having on business, how to develop AI strategies, and the impact all of this will have on their employees’ roles. This paper discusses how business schools can fulfill this need by incorporating AI into their business curricula, not only as stand-alone courses but also integrated into traditional business sequences, and establishing interdisciplinary efforts and collaborative industry partnerships. This article describes how the College of Business and Public Policy (CBPP) at the University of Alaska Anchorage is implementing multiple approaches to meet these needs and prepare future leaders and decision makers. These approaches include a detailed description of CBPP’s first AI course and related student successes, the integration of AI into additional business courses such as entrepreneurship and GSCM, and the creation of an AI and Data Science Lab in partnership with the College of Engineering and an investment firm.


2021 ◽  
Vol 8 (1) ◽  
pp. 27-33
Author(s):  
Jessica L. Shropshire ◽  
Kerri L. Johnson

Numerous attempts to improve diversity by way of changing the hearts of decision makers have fallen short of the desired outcome. One underappreciated factor that contributes to bias resides not in decision makers’ hearts, but instead in their minds. People possess images, or mental representations, for specific roles and professions. Which mental image or representation springs spontaneously to mind depends on the current status quo within a field. Whether or not an individual or groups’ appearance matches visual stereotypes results in perceptually mediated preferences and prejudices, both of which harbor pernicious assumptions about who belongs in a professional setting and why. Leveraging these scientific insights can enact change. Shifting visible exemplars can change people’s mental representations and their heart’s evaluative reactions to others.


2021 ◽  
Vol 13 (4) ◽  
pp. 1739
Author(s):  
Paul Save ◽  
Belgin Terim Cavka ◽  
Thomas Froese

Any group that creates challenging goals also requires a strategy to achieve them and a process to review and improve this strategy over time. The University of British Columbia (UBC) set ambitious campus sustainability goals, including a reduction in its greenhouse gas emissions to 33% below the 2007 level by 2015, and 100% by 2050 (UBC, 2006). The University pursued these goals through a number of specific projects (such as major district energy upgrade and a bioenergy facility) and, more generally, through a “Campus as a Living Lab” (CLL) initiative to marry industry, campus operations, and research to drive innovative solutions. The CLL program has achieved significant successes while also demonstrating many opportunities for improvements and lessons learned. The aim of this study was to examine the UBC CLL program, to identify and formalize its operations, to extract key transferable characteristics, and to propose replicable processes that other universities and municipalities can follow to expand their sustainable practices in similar ways. There was a learning curve with implementing a CLL program at UBC; thus, the goal of this study was to potentially shorten this learning curve for others. The research involved an ethnographic approach in which researchers participated in the CLL process, conducted qualitative analysis, and captured the processes through a series of business process models. The research findings are shared in two parts: 1. generalized lessons learned through key transferrable characteristics; 2. a series of generic organizational charts and business process models (BPMs) culminated with learned strategies through defined processes that illustrate what was required to create a CLL program at UBC. A generalized future improvement plan for UBC CLL programs is defined, generic BPMs about CLL projects are evaluated, and the level of engagement of multiple stakeholders through phases of project life cycle given in the conclusion for future use of other Living Lab organizations.


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