Modelling the Dynamics of Trust across a Cloud Brokerage Environment

2015 ◽  
Vol 28 (1) ◽  
pp. 17-37 ◽  
Author(s):  
Noel Carroll
Keyword(s):  
Cloud Computing ◽  
Service Quality ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Business Value ◽  
Cloud Services ◽  
Service Value ◽  
Service Ecosystem ◽  
Cloud Brokerage

The globalised nature of cloud computing presents us with new challenges towards the development of effective business relationships across a dynamic service ecosystem. While availing of additional service capabilities, organisations are tasked with managing unfamiliar relationships with unfamiliar cloud service providers to generate increased business value. This calls for more attention towards the concept of trust within a cloud service environment. Cloud computing presents new economic and flexible business and technological models which supports the co-creation nature of service quality and ultimately business value. This research examined various methods to assess service quality and service capability assessment. During the course of this work, the author has identified the need to revisit the concept of ‘trust' within a cloud computing context and prescribe a method to model its complexity. The objective of this paper is to argue that, while cloud computing allows organisations to avail of increased service capabilities; it challenges the concept of trust. To support this argument the author presents the Cloud Services Trust Model to explain the dynamics of trust. In doing so, it introduces a notion of a distributed relational structure in service value co-creation. The paper also draws on theoretical developments to highlight the fundamental changes in the nature of service provision and how they impact on the assessment of service value and service quality. The author supports the need for greater transparency in the move towards greater accountability in the cloud ecosystem. The paper applies social network analysis (SNA) to model the trust relationships of a cloud brokerage environment.

Modelling the Dynamics of Trust Across a Cloud Brokerage Environment

Web Services ◽  
2019 ◽  
pp. 2017-2040
Author(s):  
Noel Carroll
Keyword(s):  
Cloud Computing ◽  
Service Quality ◽  
Cloud Service ◽  
Trust Model ◽  
Business Value ◽  
Cloud Services ◽  
Service Value ◽  
Service Ecosystem ◽  
Cloud Brokerage ◽  
Additional Service

The globalised nature of cloud computing presents us with new challenges towards the development of effective business relationships across a dynamic service ecosystem. While availing of additional service capabilities, organisations are tasked with managing unfamiliar relationships with unfamiliar cloud service providers to generate increased business value. This calls for more attention towards the concept of trust within a cloud service environment. Cloud computing presents new economic and flexible business and technological models which supports the co-creation nature of service quality and ultimately business value. This research examined various methods to assess service quality and service capability assessment. During the course of this work, the author has identified the need to revisit the concept of ‘trust' within a cloud computing context and prescribe a method to model its complexity. The objective of this paper is to argue that, while cloud computing allows organisations to avail of increased service capabilities; it challenges the concept of trust. To support this argument the author presents the Cloud Services Trust Model to explain the dynamics of trust. In doing so, it introduces a notion of a distributed relational structure in service value co-creation. The paper also draws on theoretical developments to highlight the fundamental changes in the nature of service provision and how they impact on the assessment of service value and service quality. The author supports the need for greater transparency in the move towards greater accountability in the cloud ecosystem. The paper applies social network analysis (SNA) to model the trust relationships of a cloud brokerage environment.

Status of Cloud Service Adoption in Climate Risk Country

2018 ◽  
Vol 2 (2) ◽  
pp. 51-54
Author(s):  
E.O. Opoku
Keyword(s):  
Cloud Computing ◽  
Data Center ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Service Adoption ◽  
Cloud Computing Service ◽  
Cloud Brokerage ◽  
Brokerage Firms ◽  
Local Cloud

Ghana has attained cloud readiness indices facilitating services adoption by local enterprises through brokerage firms. Accordingto Gartner group by 2015, at least 20% of all cloud services will be consumed via internal or external cloud service brokerages,rather than directly with service providers. It means enterprises must identify local cloud brokerage firms to intermediate for cloudclients and service providers. We aimed at surveying cloud service awareness among enterprises in Ghana. We performed fieldstudy using statistical tool to analyze data collected among 45-participants spread across 20 local enterprises, using purposivesampling in the selection of strategic enterprise managers located in the second largest city, Kumasi, Ghana. We employedDelphi technique involving three Information Technology experts to validate responses in reducing margin of error in the analysis.We found that 67% respondents are unaware of local cloud service brokerage firms. Alternatively, 33% respondents mentioned atleast one local cloud brokerage firm; although experts believed some did a chess guessing to have it correct. Our Delphi expertsattributed this alarming percentile to lack of policy stakeholders involvement in ensuring cloud adoption readiness. We concludedon effective sensitization of cloud computing service adoption in optimizing data center proliferation by enterprises in Ghana.Adopting cloud computing over data center helps in reducing global warming contributed by heat emissions from computingservers.

scholarly journals A Proposition of Modifications and Extensions of Cloud Computing Standards for Trust Characteristics Measures

2019 ◽  
Vol 12 (3) ◽  
pp. 27
Author(s):  
Sara Moazzezi Eftekhar ◽  
Witold Suryn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services ◽  
Marked Rise ◽  
Cloud Service Provider ◽  
Ongoing Research ◽  
Platform As A Service ◽  
Cloud Service Providers

In recent years, we have witnessed a marked rise in the number of cloud service providers with each offering a plethora of cloud services with different objectives. Gaining confidence for cloud technology adoption as well as selecting a suitable cloud service provider, both require a proper evaluation of cloud service trust characteristics. Hence, the evaluation of cloud services before used by the customer is of utmost importance. In this article, we adapt the extracted trust characteristics from both system and software quality standards and cloud computing standards, for evaluating cloud services. Moreover, we derive measures for each trust characteristics to evaluate the trustworthiness of different cloud service providers, and generalize these trust measures for any type of cloud services (e.g. Software as a Service, Platform as a Service, and Infrastructure as a Service). Our work thereby demonstrates a way to apply generalized trust measures for cloud services and therefore contributes to a better understanding of cloud services to evaluate their quality characteristics. As part of our ongoing research, the results of this study will be used to develop a comprehensive cloud trust model.

scholarly journals mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment

2016 ◽  
Vol 2016 ◽  
pp. 1-9 ◽  
Author(s):  
Young-Rok Shin ◽  
Eui-Nam Huh
Keyword(s):  
Cloud Computing ◽  
Service Quality ◽  
Quality Assessment ◽  
Service Providers ◽  
Quality Criteria ◽  
Cloud Service ◽  
Cloud Services ◽  
Assessment Model ◽  
Mobile Cloud ◽  
Mobile Cloud Service

Cloud computing is high technology that extends existing IT capabilities and requirements. Recently, the cloud computing paradigm is towards mobile with advances of mobile network and personal devices. As concept of mobile cloud, the number of providers rapidly increases for various mobile cloud services. Despite development of cloud computing, most service providers used their own policies to deliver their services to user. In other words, quality criteria for mobile cloud service assessment are not clearly established yet. To solve the problem, there were some researches that proposed models for service quality assessment. However, they did not consider various metrics to assess service quality. Although existing research considers various metrics, they did not consider newly generated Service Level Agreement. In this paper, to solve the problem, we proposed a mobile cloud service assessment model called mCSQAM and verify our model through few case researches. To apply the mobile cloud, proposed assessment model is transformed from ISO/IEC 9126 which is an international standard for software quality assessment. mCSQAM can provide service quality assessment and determine raking of the service. Furthermore, if Cloud Service Broker includes mCSQAM, appropriate services can be recommended for service users using user and service conditions.

scholarly journals A Conception for Identifying Trust Service Providers in Collaboration Cloud Computing

2019 ◽  
Vol 8 (2S4) ◽  
pp. 110-116
Keyword(s):  
Cloud Computing ◽  
Trust Management ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services ◽  
Related Services ◽  
External Resources ◽  
Or Methodology ◽  
Cluster Environment

cloud computing model has proven to be effective and popular in offering the benefits such as virtually limitless storage volume, availability and scalability. Hence the cloud environment is managed by varied trust management models. Choosing the most suitable trust management model by the user is often a difficult task. Since there is multiple cloud services offering different level of performances with same functionalities it becomes hard for the user to detect and select the apt cloud service. Csps tend to offer cloud related services to the cloud users keeping sla in consideration. Depending on sort of csp administration offered the payment by the consumer end, each transaction is being evidently distinguished. Regrettably, since qos (quality of service) is not achieved, sla is not looked upon seriously. In various situations and recommendations, administration presence doesn’t fulfill the standards and reliability is compromised. The current research paper deals with the difficulty in choosing qualitative csp (cloud service provider). The proposal is of a methodology to reveal the csps trustworthiness pertaining to a cloud scenario. The various levels listed in this mechanism or methodology being: building up of cloud cluster environment, broker creation, machine agent, feedback provider and trust validation. The mentioned system of trust management gains fewer machine agents, feedback is given by external resources, highly effective in trust computing, cpu’s of machine won’t be left idle or sluggish. It can be stated that the proposed mechanism yield to be effective and feasible as validated by the performance analysis and experimental outcomes. The outcome demonstrates the effectiveness of the approach concerning services matching. With effective use of trust model specific service can be chosen by the cloud user.

A Probabilistic Trust Model for Cloud Services Using Bayesian Networks

2021 ◽  
Author(s):  
Mihan Hosseinnezhad ◽  
Mohammad Abdollahi Azgomi ◽  
Mohammad Reza Ebrahimi Dishabi
Keyword(s):  
Cloud Computing ◽  
Bayesian Networks ◽  
Bayesian Network ◽  
Graphical Model ◽  
Service Providers ◽  
Estimation Error ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services

Abstract With the rapid adoption of cloud computing in the industry, there has been a significant challenge in managing trust between cloud service providers and service consumers. In fact, trust management in cloud computing has become very challenging given the urgent need for cloud service requesters to choose efficient, trustworthy and non-risky services. One of the most important factors that can be considered in the trust or distrust of a service by the applicant is the different quality of services related to the service. Therefore, approaches are needed to assess the trustworthiness of cloud services with respect to the values ​​of their Quality of Service (QoS). Given the uncertainty that exists for cloud services, it is more realistic to model their QoS parameters as random variables and also consider different dependencies between them. In this paper, a new trust model for cloud services is proposed using Bayesian networks. Bayesian network is a probabilistic graphical model that can be used as one of the best methods to control uncertainty. Using Bayesian network makes it possible to infer more accurate QoS values ​​will which leads to the selection of highly trustworthy services by several cloud service requesters. The results of the experiments show that the proposed trust model is highly accurate and significantly reduces the estimation error.

GOVERNMENT REGULATIONS OF THE USING CLOUD SERVICES

2022 ◽  
Author(s):  
Olexander Melnikov ◽  
◽  
Konstantin Petrov ◽  
Igor Kobzev ◽  
Viktor Kosenko ◽  
...  
Keyword(s):  
Cloud Computing ◽  
Large Scale ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Government Agencies ◽  
Remote Work ◽  
Cloud Infrastructure ◽  
Wide Range ◽  
Technological Base

The article considers the development and implementation of cloud services in the work of government agencies. The classification of the choice of cloud service providers is offered, which can serve as a basis for decision making. The basics of cloud computing technology are analyzed. The COVID-19 pandemic has identified the benefits of cloud services in remote work Government agencies at all levels need to move to cloud infrastructure. Analyze the prospects of cloud computing in Ukraine as the basis of e-governance in development. This is necessary for the rapid provision of quality services, flexible, large-scale and economical technological base. The transfer of electronic information interaction in the cloud makes it possible to attract a wide range of users with relatively low material costs. Automation of processes and their transfer to the cloud environment make it possible to speed up the process of providing services, as well as provide citizens with minimal time to obtain certain information. The article also lists the risks that exist in the transition to cloud services and the shortcomings that may arise in the process of using them.

scholarly journals АНАЛИЗ ПОДХОДОВ К ОБЕСПЕЧЕНИЮ БЕЗОПАСНОСТИ ОБЛАЧНЫХ СЕРВИСОВ

2020 ◽  
pp. 70-82
Author(s):  
Вячеслав Вікторович Фролов
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Geographical Location ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Infrastructure ◽  
Critical System ◽  
Cloud Service Providers ◽  
Safety And Reliability ◽  
Cloud Resources

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.

An Analysis on the Terms and Conditions of the Clickwrap Agreement and the Benefits of Maintaining the Click Wrap Agreement in Cloud Computing

2022 ◽  
pp. 205-224
Author(s):  
Dhiviya Ram
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Cloud Service Provider ◽  
Novel Approach ◽  
Cloud Service Providers ◽  
Provider Perspective

One of the most unique forms of contracting is apparent in cloud computing. Cloud computing, unlike other conventional methods, has adopted a different approach in the formation of binding contract that will be used for the governance of the cloud. This method is namely the clickwrap agreement. Click wrap agreement follows a take it or leave it basis in which the end users are provided with limited to no option in terms of having a say on the contract that binds them during the use of cloud services. The terms found in the contract are often cloud service provider friendly and will be less favourable to the end user. In this article, the authors examine the terms that are often found in the cloud computing agreement as well as study the benefit that is entailed in adopting this contracting method. This chapter has undertaken a qualitative study that comprises interviews of cloud service providers in Malaysia. Hence, this study is a novel approach that also provides insight in terms of the cloud service provider perspective regarding the click wrap agreement.

SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services

2013 ◽  
Vol 660 ◽  
pp. 196-201 ◽  
Author(s):  
Muhammad Irfan ◽  
Zhu Hong ◽  
Nueraimaiti Aimaier ◽  
Zhu Guo Li
Keyword(s):  
Cloud Computing ◽  
Computer Science ◽  
Service Providers ◽  
Service Level Agreement ◽  
Cloud Service ◽  
Service Level ◽  
Cloud Services ◽  
Computing Services ◽  
Cloud Service Providers ◽  
Cloud Computing Services

Cloud Computing is not a revolution; it’s an evolution of computer science and technology emerging by leaps and bounds, in order to merge all computer science tools and technologies. Cloud Computing technology is hottest to do research and explore new horizons of next generations of Computer Science. There are number of cloud services providers (Amazon EC2), Rackspace Cloud, Terremark and Google Compute Engine) but still enterprises and common users have a number of concerns over cloud service providers. Still there is lot of weakness, challenges and issues are barrier for cloud service providers in order to provide cloud services according to SLA (Service Level agreement). Especially, service provisioning according to SLAs is core objective of each cloud service provider with maximum performance as per SLA. We have identified those challenges issues, as well as proposed new methodology as “SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services”. Currently, cloud service providers are using “orchestrations” fully or partially to automate service provisioning but we are trying to integrate and drive orchestration flows from SLAs. It would be new approach to provision cloud service and deliver cloud service as per SLA, satisfying QoS standards.

Sign in / Sign up

Export Citation Format

Share Document