Understanding Organized Retail Supply Chain Environment

Author(s):  
Rajwinder Singh ◽  
H. S. Sandhu ◽  
B. A. Metri ◽  
R. S. Ghera

The organized retail is a sunrise industry in India. Managing organized non-livestock retailing (NLR): which is the retailing of agricultural and horticultural products, is a big challenge for the retail players. In this paper, the twenty two factors affecting supply chain (SC) performance have been classified into three groups using factor analysis i.e., strategic management, operations management, and environmental dynamics. A confirmatory model is also tested to know the effect of these factors/items on SC decisions. The results indicate that the focus on these factors shall help organizations to diagnose, manage and improve SC performance.

Author(s):  
Amit Kumar Marwah ◽  
Girish Thakar ◽  
R. C. Gupta

Existing research work has established that many of today's manufacturing organizations have failed to develop a comprehensive supply chain performance measures. In this chapter, the authors intend to empirically assess the effects of supplier buyer relations and human metrics on supply chain performance in the context of Indian manufacturing organizations. After rigorous literature review, total 18 variables have been identified which are later on reduced in number by factor analysis. As a pilot study, primary data is collected from 100 manufacturing organizations by means of a questionnaire and a scale is developed. On a sample size of 100, the proposed hypotheses are tested by applying two-tailed tests. t-test and factor analysis resulted in 5 factors, 2 related to supplier-buyer relations and 3 related to human metrics. The overall reliability of the scale comes out to be 0.697. The research work provides a new approach to the manufacturing organizations to understand the factors affecting supply chain performance. The present study is limited to Indian manufacturing organizations.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nidhi Kampani ◽  
Deepika Jhamb

PurposeThe purpose of this study aims to explore the dimensions assessing the servicescape of beauty salons and provides suggestions to improve the salon's servicescape.Design/methodology/approachA mixed-method design is used in the sequence of thematic analysis through focus group technique followed by exploratory factor analysis and confirmatory factor analysis were used to assess the beauty salon's servicescape.FindingsThe exploration of factors in beauty salons is determined with three dimensions: the substantive staging of servicescape, the communicative staging of servicescape and the social staging of servicescape. These dimensions are mentioned in the order of importance perceived by the customers. The substantive staging of servicescape was identified with five factors: ambient conditions, facility aesthetics, artifacts, provisions and spatial layout. Communicative staging of servicescape explored four factors: employee duties, employee commitment, employee–customer interactions and employee image. Social staging derived two factors: customer characteristics, customer-to-customer interactions.Research limitations/implicationsThe findings enrich the previous literature with the addition of new factors while assessing servicescape in beauty salons and the development of new items through qualitative research in the domain of servicescape.Practical implicationsThe study offers the managers to understand the importance of various factors affecting the servicescape in beauty salons. The salon managers can beautify the service environment through the implementation of the factors identified, thus resulting in enhancing the experience of customers at the salons.Originality/valueConsidering no research has been conducted on beauty salons scale development, this study serves as the first empirical research effort.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Konstantinos Vasilakakis ◽  
Despoina Sdrali

PurposeThe purpose of this study is to investigate the factors affecting supplier selection in food and beverage divisions in the Greek hotel industry. This research aimed to (1) examine the factors affecting supplier selection in food and beverage divisions of the Greek hotel industry, as these were perceived by the Greek purchasing managers themselves; (2) investigate the underlying factors when changing a supplier.Design/methodology/approachA survey was conducted using a closed-ended type questionnaire. Data collection met the following three criteria: hotels with a fully operational food and beverage division could participate in the research, the research population comprised all the hotels located in 13 regions of Greece, the sample represented over 10% of the total hotels in each region. Finally, 653 valid questionnaires were collected.FindingsExploratory factor analysis showed that six broad sets of factors affect supplier selection in the food and beverage divisions: those related to raw materials, financing, environment, services, origin-nutrients and people. Regarding the factors considered in changing a supplier, three factors were found: service and product quality, economic policy change, food quality and safety management systems.Research limitations/implicationsGreek hotel managers could use the findings of the study to effectively create a supply chain management strategy that will lead to improved firm performance. Understanding the importance of the selection criteria for the supply chain performance and the need to build strong relationships with stakeholders, suppliers could also create a proper supply chain.Originality/valueThe study adds to the knowledge regarding the perspectives of the Greek purchasing managers in food and beverage divisions in hotel industry and the body of much-needed research. Using exploratory factor analysis, a sort of grouping of the variables seems beneficial for simplifying how to present and understand the factors affecting supplier selection in food and beverage divisions within the Greek context.


2020 ◽  
Vol 2020 ◽  
pp. 1-14
Author(s):  
Lin Tong ◽  
Kuan Yang ◽  
Wei-Jin Xu

Under the background of economic globalization, supply chain is becoming more and more complex, which is manifested in the instability of external environment. On the one hand, with the improvement of global environmental protection awareness, the government's policy tools for environmental impact (carbon tax) on the whole supply chain have become one of the major external problems faced by the supply chain enterprises; on the other hand, the intensification of competition between upstream and downstream in supply chains makes supply disruption an important proposition to be solved urgently. In this paper, the two propositions of green and supply disruption are reduced to two factors affecting the cost. The average total cost function of the manufacturer as a recycler is established. The practicability of the algorithm and the effectiveness of the model are verified by Lingo, Particle Swarm Optimization, and Genetic Algorithm, with the purpose of obtaining the optimal strategies for manufacturers who play the role of the recycler in the closed-loop supply chain.


2017 ◽  
pp. 2222-2239
Author(s):  
Amit Kumar Marwah ◽  
Girish Thakar ◽  
R. C. Gupta

Existing research work has established that many of today's manufacturing organizations have failed to develop a comprehensive supply chain performance measures. In this chapter, the authors intend to empirically assess the effects of supplier buyer relations and human metrics on supply chain performance in the context of Indian manufacturing organizations. After rigorous literature review, total 18 variables have been identified which are later on reduced in number by factor analysis. As a pilot study, primary data is collected from 100 manufacturing organizations by means of a questionnaire and a scale is developed. On a sample size of 100, the proposed hypotheses are tested by applying two-tailed tests. t-test and factor analysis resulted in 5 factors, 2 related to supplier-buyer relations and 3 related to human metrics. The overall reliability of the scale comes out to be 0.697. The research work provides a new approach to the manufacturing organizations to understand the factors affecting supply chain performance. The present study is limited to Indian manufacturing organizations.


2021 ◽  
Vol 11 (4) ◽  
pp. 2870-2884
Author(s):  
Hang Le Cam Phuong ◽  
Vo Anh Tung

The study is carried out to achieve the following objectives: Identify the factors affecting the spontaneous purchasing behavior of consumers at stores of the Bach Hoa Xanh system in Ho Chi Minh City. around the original factors: In-store atmosphere, promotions and shopping emotions; Measure the influence of the identified factors; Using qualitative and quantitative research methods, the study surveyed 213 customers who have experienced shopping at stores of the Bach Hoa Xanh chain in Ho Chi Minh City by convenient sampling method. With the support of SPSS software version 22 and Amos version 20, the author carried out the steps of descriptive statistics, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and linear structural analysis (SEM). Research results have shown two factors that have a direct impact on the spontaneous purchasing behavior of Bach Hoa Xanh consumers in Ho Chi Minh City, including: Promotions (standardized regression coefficient of 0.170) and shopping sentiment (standardized regression coefficient reached 0.478). The dependent variable shopping emotion is affected by 2 independent factors: Atmosphere at the store and promotions. The impact of these two factors is quite strong, reaching 0.627 and 0.336, respectively. Atmosphere factor at the store does not directly affect spontaneous purchasing behavior but indirectly through the mediated variable shopping emotion. All accepted hypotheses reached the 95% confidence level. The author's research will be a source of documents and information for managers of the Bach Hoa Xanh chain in Ho Chi Minh City to adjust business strategies to suit each business period.


2017 ◽  
Vol 23 (5) ◽  
pp. 1064-1082 ◽  
Author(s):  
Reza Abdoli Bidhandi ◽  
Changiz Valmohammadi

Purpose The purpose of this paper is to identify factors affecting agile supply chain and evaluate the effect of these factors on profitability. To that end, after reviewing the theoretical foundations of this field, the authors identified the factors affecting supply chain agility and profitability and provided an appropriate conceptual model to measure and verify this relationship. Design/methodology/approach A 48-item questionnaire was prepared and distributed among 270 members of staff and managers of the company from which 240 questionnaire were completed and returned. The response rate was 88 percent. Using exploratory factor analysis (EFA), 37 indicators were selected and redundant questions were excluded. Results were analyzed using the structural equation modeling technique, and the relationships between factors were obtained and the impact of each supply chain agility factor on profitability was determined and prioritized. Findings Through EFA, the indicators related to each supply chain agility factor and profitability were extracted and using the literature, supply chain agility indicators were classified in four factors of speed, responsiveness, competency and flexibility and the indicators related to profitability in one factor, and confirmatory factor analysis (CFA) was conducted accordingly. The CFA results showed that all four factors are significantly associated with profitability, and flexibility has the greatest impact on profitability, and speed has minimal impact on profitability. Research limitations/implications As this study has been done in the context of Iran, cautious should be taken to generalize the results. Originality/value Other studies have examined the effect of agility on business performance and the relationship between them but this study, by providing a comprehensive set of supply chain agility evaluation criteria and indicators and considering all its dimensions, intends to identify the factors affecting supply chain agility and evaluate and determine the effects of these factors on profitability and examine if supply chain agility affects profitability.


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