Real-Time Fleet Management and Rerouting in City Logistics

2013 ◽  
Vol 4 (4) ◽  
pp. 1-21 ◽  
Author(s):  
Vasileios Zeimpekis ◽  
Ioannis Minis ◽  
George M. Giaglis ◽  
Kostis Mamassis
Keyword(s):  
Real Time ◽  
Customer Service ◽  
Fleet Management ◽  
Delivery Vehicle ◽  
Unexpected Events ◽  
Urban Freight ◽  
Performance Improvements ◽  
Delivery Performance ◽  
Traffic Conditions

The urban freight distribution is highly susceptible to unexpected events that often occur during delivery, such as delays at customer locations or due to traffic conditions. Such events may lead to inferior customer service, or higher costs, areas in which intelligent real-time fleet management may prove beneficial. In this paper, the authors present such a system that incorporates methods to estimate the expected travel time of a delivery vehicle, combining AVL-based real-time and historical data, with algorithms for efficient vehicle re-routings. The system continuously monitors the delivery process, detects possible delays in real-time, and adjusts the delivery schedule accordingly by suggesting effective re-routing strategies. The authors report results from testing the system via simulation and in a case study, and illustrate the extent of delivery performance improvements that may be achieved through such an approach.

scholarly journals Real Time Traffic Information from Ferries to Optimise Intermodal Transport Chains

2019 ◽  
pp. 16-19
Author(s):  
Nina Vojdani
Keyword(s):  
Real Time ◽  
Customer Service ◽  
Traffic Information ◽  
Fleet Management ◽  
The Baltic Sea ◽  
Real Time Traffic ◽  
Multimodal Transport ◽  
The Baltic ◽  
Real Time Information ◽  
Time Information

The baltic sea traffics are in particular characterized by ferry and RoRo traffic. Numerous ferry connections link the neighboring countries and thus allow for an exchange of goods. The use of real time information still has untapped potential so that the respective initial and terminal hauls as well as port‐related transshipment processes can be matched to the ferry traffic as a major part of journey in multimodal transport chains. In this way, to provide dispatchers with decision‐relevant real time information enables timely decision‐making, not only with regard to efficient fleet management, but also with a view to a better customer service.

Black Spot Identification and Audit Analysis for Heterogeneous Traffic Conditions in Hyderabad City � a Case Study

2015 ◽  
Vol 4 (3) ◽  
pp. 34-42
Author(s):  
T. Sri Lakshmi Sowmya ◽  
◽  
A. Ramesh ◽  
B.N.M. Rao ◽  
M. Kumar ◽  
...  
Keyword(s):  
Black Spot ◽  
Heterogeneous Traffic ◽  
Traffic Conditions

Pollution based real time control strategies for combined sewer systems

1997 ◽  
Vol 36 (8-9) ◽  
pp. 331-336 ◽  
Author(s):  
Gabriela Weinreich ◽  
Wolfgang Schilling ◽  
Ane Birkely ◽  
Tallak Moland
Keyword(s):  
Real Time ◽  
Control Strategies ◽  
Ammonia Nitrogen ◽  
Simple Extension ◽  
Real Time Control ◽  
Time Control ◽  
Sewer Systems ◽  
Receiving Waters ◽  
Tunnel System

This paper presents results from an application of a newly developed simulation tool for pollution based real time control (PBRTC) of urban drainage systems. The Oslo interceptor tunnel is used as a case study. The paper focuses on the reduction of total phosphorus Ptot and ammonia-nitrogen NH4-N overflow loads into the receiving waters by means of optimized operation of the tunnel system. With PBRTC the total reduction of the Ptot load is 48% and of the NH4-N load 51%. Compared to the volume based RTC scenario the reductions are 11% and 15%, respectively. These further reductions could be achieved with a relatively simple extension of the operation strategy.

It's Not Just a Job Anymore: The Influence of Cultural Change on Student Services Staff in a Community College

NASPA Journal ◽  
2006 ◽  
Vol 43 (2) ◽  
Author(s):  
Mary G. Locke ◽  
Lucy M. Guglielmino
Keyword(s):  
Community College ◽  
Customer Service ◽  
Cultural Change ◽  
Student Services ◽  
Change Process ◽  
Educational Leaders ◽  
Planned Change ◽  
Change Initiative ◽  
Nuanced Understanding

Today’s colleges and universities operate in a complex environment characterized by rapid and unrelenting change, and nowhere do the challenges inherent in change more directly impact students than in the delivery of student services. The need to integrate new models of service delivery, data-driven approaches to enrollment management, greater accountability for student success, stronger emphasis on customer service, and provision of “anytime, anyplace” services through technology are readily evident. Yet, many institutions are finding that their internal cultures are unreceptive, even hostile, toward adopting needed changes. This qualitative case study focusing on a 4- year purposeful change initiative at a community college was conducted to provide higher educational leaders with a more comprehensive and nuanced understanding of the influence of cultural change on student services staff. The results of this study indicated that student services staff constituted a distinct subculture that perceived, experienced, responded to, and influenced planned change differently from other subcultural groups. Specifically, student services staff more demonstrably supported the purpose of the change initiative; identified empowerment, inclusion and involvement in college decision-making, and improved lines of communication as the most important impacts of the change process; and expressed strong confidence regarding the sustainability of the changes that had occurred. Student services staff also indicated that they found greater meaning and developed stronger commitment to their work as a result of the change process. As a result of these findings, implications and strategies that may be helpful in designing and implementing a successful planned change initiative involving student services personnel are presented.

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