scholarly journals Information Equity and Cultural Sharing

2020 ◽  
Vol 9 (1) ◽  
pp. 10-24
Author(s):  
Shuqing Chu ◽  
Shumin Tu ◽  
Nuo Wang ◽  
Weiran Zhang
Keyword(s):  
Migrant Workers ◽  
Public Libraries ◽  
Public Library ◽  
Social Equity ◽  
Present Situation ◽  
Library Services ◽  
Growth Environment ◽  
Cultural Life ◽  
The Future

It is very important to study public library services available to migrant workers, which have the potential to enrich public library services and promote social equity. After analyzing the present situation and characteristics of migrant workers in China, this article takes the services for migrant workers offered by Hangzhou Public Library as an example and explores the best ways to service migrant workers in public libraries, including how to further break down the obstacles to service, how to expand the mode of service, and how to make a greater effort to optimize the growth environment of migrant workers and promote their integration into urban cultural life in the future.

Library services enriching community engagement for dementia care: The Tales & Travels Program at a Canadian Public Library as a case study

2021 ◽  
pp. 096100062110651
Author(s):  
Jiamin Dai ◽  
Joan C. Bartlett ◽  
Karyn Moffatt
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Well Being ◽  
Dementia Care ◽  
Future Research ◽  
Library Services ◽  
Structured Interviews ◽  
Community Based ◽  
People With Dementia

Growing dementia-friendly library services are contributing to community-based dementia care. Emerging community programs in libraries and museums provide notable opportunities for promoting engagement and inclusivity, but these programs have yet to receive in-depth assessments and analyses to guide future research and practice. This paper presents a case study examining a social and storytelling program for people with dementia run by a Canadian public library. It investigates two research questions: How can public library programs contribute to community-based dementia care? And what are public libraries’ strengths and challenges in running programs for people with dementia? The study involves participant observations of the program and semi-structured interviews with people with dementia, caregivers, and program facilitators (librarians and Alzheimer Society coordinators). Through thematic analysis of fieldnotes and transcripts, the study reveals how this inclusive platform supports engagement, fosters relationships, helps caregivers, and reaches broader communities. This research further uncovers the librarians’ diversified roles as demonstrated through their collaboration with professionals, preparation and research, and facilitation of the sessions. This paper advances librarianship research on enriching community-based dementia care, including furthering inclusivity and engagement and extending accessible library services. By analyzing library programming for the dementia community and assessing its strengths and challenges, the paper highlights librarians’ awareness of the community’s evolving needs and their collaboration with other professionals. It offers practical insights on useful resources and emerging best practices that will hopefully inspire other initiatives in which information professionals can help improve the well-being of vulnerable populations.

Immaterial labour, public librarians, and third-generation public libraries

2016 ◽  
Vol 117 (3/4) ◽  
pp. 186-200 ◽  
Author(s):  
Siobhan A Stevenson
Keyword(s):  
Discourse Analysis ◽  
Critical Discourse Analysis ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
The Public ◽  
The Future ◽  
Public Librarians ◽  
Policy Arena ◽  
Blind Spots

Purpose – The purpose of this paper is twofold: first, to draw attention to one specific upper-level government policy document in which a discourse of perpetual innovation and customer service is promoted, and the kinds of questions such discursive interventions raise for the future of work in public libraries; and second, to demonstrate the explanatory potential of the concept of immaterial labour for questions relating to emerging labour processes in libraries. The concepts of “prosumer” and Web 2.0 are included as discursive resources of relevance to any discussion of immaterial labour. Design/methodology/approach – This paper presents a critical discourse analysis of a public policy visioning document for public libraries in Ontario, Canada, with reflections on related literatures. Findings – The concept of immaterial labour provides an additional analytic tool suitable for questions of relevance to public librarians and library scholars. Within the government text under review which deals specifically with the future of the public library to 2020, the identity of the public librarian is alarmingly absent. Conversely, the library patron as a producer and consumer is privileged. Research limitations/implications – Failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for public library professionals, educators and researchers. Practical implications – This paper demonstrates the value of a discourse analysis for uncovering the ideological dimensions of policy documents, while simultaneously modelling the method using the kind of policy text commonly produced in governments around the world. Social implications – This paper shows how failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for the public library community. Originality/value – This paper contextualizes the immaterial and volunteer labour of the public library user as producer/consumer in the context of the future of the frontline professional and waged librarian.

Javne biblioteke kao prostori integracije i osnaživanja migrantica

2020 ◽  
pp. 87-105
Author(s):  
Ajla Demiragić ◽  
Lejla Hajdarpašić ◽  
Džejla Khattab
Keyword(s):  
Migrant Workers ◽  
Social Protection ◽  
Public Libraries ◽  
Forced Migration ◽  
Public Library ◽  
Indigenous Communities ◽  
Migrant Women ◽  
Residence Permit ◽  
European Area ◽  
Women And Girls

The Council of Europe’s Gender Equality Strategy 2018-2023, without neglecting the important issue of voluntary and forced migration in the European area and the particular “vulnerability” of migrant women and girls, addresses the protection of the rights of migrant, refugees and asylum-seeking women and girls in the ffth strategic objective by stressing out that “measures need to be taken to ensure that migrant, refugee and asylum-seeking women have access to their human and social rights in relation to individual freedom, employment, housing, health, education, social protection and welfare where applicable; and access to information about their rights and the services available.” In this regard, European experiences after the great migration wave from 2015 have already shown that the full and successful integration of migrant women and girls into European society requires the collaborative work of numerous national and international bodies, governmental and non-governmental sectors, and other relevant institutions and organizations, including libraries that should address special attention “to groups which are often marginalized in culturally diverse societies: minorities, asylum seekers and refugees, residents with a temporary residence permit, migrant workers, and indigenous communities.” (IFLA / UNESCO Multicultural Library Manifesto 2008). In this context, this paper will provide an overview of selected programs and services targeted at migrant women in public libraries in the European area. In conclusion, paper highlights the important role of public libraries in the processes of linguistic and social integration of migrant women, and points out the need for continuous improvement of programs and services designed for migrant women, which should be an integral part of diversifed public library services.

Exploring the Integration of Indigenous Knowledge Into Public Library Services With an Inclusive Intent Using a Critical Theory Lens

2020 ◽  
pp. 266-285
Author(s):  
Maned Mhlongo
Keyword(s):  
South Africa ◽  
Critical Theory ◽  
Indigenous Knowledge ◽  
Public Libraries ◽  
Public Library ◽  
Library Services ◽  
Structured Interviews ◽  
Regulatory Frameworks ◽  
Multiple Case

Despite legislative and regulatory frameworks that have paved the way for transformation and inclusivity of public libraries in South Africa, there seems to be little or no integration of indigenous knowledge (IK). The exclusion of IK from public library services has potential to counteract efforts towards the provision of inclusive services. This chapter demonstrates how critical theory was used as a lens in a multiple case study that explored the integration of indigenous knowledge (IK) into services of public libraries in South Africa. Looking at the articulation of IK, services that are provided to ensure inclusivity, and issues that impact on IK integration in public libraries, semi-structured interviews were conducted from purposefully selected heads of provincial library services in South Africa. Thematic analysis was used. Using critical theory to frame the analysis, findings indicate understanding of aspects of IK including its oral nature. A paucity of engagement with IK as an aspect of inclusive service provision was noted.

How Public Libraries are Keeping Pace with the Times: Core Services of Libraries in Informational World Cities

Libri ◽  
2018 ◽  
Vol 68 (3) ◽  
pp. 181-203 ◽  
Author(s):  
Christian Born ◽  
Maria Henkel ◽  
Agnes Mainka
Keyword(s):  
Best Practice ◽  
Public Libraries ◽  
Knowledge Society ◽  
Public Library ◽  
Library Services ◽  
World Cities ◽  
Increasing Demand ◽  
The Times ◽  
Changing Role

Abstract In a survey of 31 informational world cities, we investigate the state of the art public library core services. For this study, we applied the core service catalog developed by (Mainka, A., S. Hartmann, L. Orszullok, I. Peters, A. Stallmann, and W. G. Stock. 2013. “Public Libraries in the Knowledge Society: Core Services of Libraries in Informational World Cities.” Libri 63 (4): 295–319. 10.1515/libri-2013-0024), counted the services offered by the libraries and compared findings with the results from 2013, allowing us to calculate a score for each library and rank them accordingly. An overall improvement of the range of services was observed, with North American libraries taking the top three positions in the ranking. To get a clearer picture of the challenges facing libraries today, personal interviews were also conducted with (chief) librarians, especially concerning developments such as maker spaces, increasing demand for information literacy instruction and the changing role of physical library space. The results presented in this paper highlight best practice examples of library services in prototypical cities of the knowledge society.

Estimation of GDP from public library usage: Turkey sample

2020 ◽  
Vol 41 (4/5) ◽  
pp. 153-171
Author(s):  
Semanur Öztemiz ◽  
Mustafa Agah Tekindal
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Economic Benefits ◽  
Var Model ◽  
Library Services ◽  
Causality Test ◽  
Content Type ◽  
Integration Test ◽  
Library Users

PurposePublic libraries are institutions that provide information services to all citizens in a country and support the development of lifelong learning, awareness and creativity. All these provide an advantage for having a developed economy and being a developed society. This study aims to reveal the interaction between the gross domestic product (GDP) and public library usage in Turkey. The study also purposed to increase awareness of the economic benefits of public libraries.Design/methodology/approachIn the study, a vector autoregression (VAR) model and co-integration techniques were used. Johansen co-integration test was used examining the long-term relationship between the variables. Due to the variables moving together in the long term, the vector error-correction model was preferred instead of the VAR model, as a result.FindingsAccording to the causality test results, GDP was found to be affected when there was a change in the number of library users. According to the Granger causality test result, a change in GDP was also found to have a significant effect on the number of library users. All these indicate an interaction between GDP and public library usage in Turkey between 2001 and 2017.Social implicationsThe revealed interaction between GDP and the number of public library users can be useful for policymakers who are making decisions to develop public library services and to increase GDP.Originality/valueThe interaction between public library usage and GDP can be seen such as an unlikely combination. However, this study presented a mutual interaction between public library usage and GDP. The findings of the study will be of a great importance in developing countries to be motivated to make public library services better.

scholarly journals Free and for all? A comparative study of programs with user fees in North American and Danish public libraries

2020 ◽  
Vol 41 (2/3) ◽  
pp. 103-115
Author(s):  
Noah Lenstra ◽  
Mia Høj Mathiasson
Keyword(s):  
North America ◽  
Public Libraries ◽  
Public Library ◽  
User Fees ◽  
Social Implications ◽  
Library Services ◽  
Content Type ◽  
The Public ◽  
Practical Implications ◽  
Cross National

PurposeAs a research topic within the field of LIS, programs in public libraries are underexplored, and the question of user fees for programs has not previously been addressed.Design/methodology/approachThis article compares data collected from two individually conducted studies of public library programs in North America and Denmark to enrich our understanding of user fees in relation to programs.FindingsThe comparative analysis shows both similarities and deviations regarding the levying of fees for library programs. While paying a fee to attend a program is rather normal in Denmark, it is more of a fringe idea in North America.Research limitations/implicationsBy exploring a previously understudied facet of contemporary public librarianship, this article opens up new avenues for inquiry regarding how the relative accessibility and availability of programs relate to theoretical discussions about programs as public library services.Practical implicationsThis article provides library managers with needed information about how to conceptualize the roles of programs as public library services.Social implicationsAs programming surges to the fore in contemporary public librarianship, the levying of user fees has social implications in terms of social equity and the public library ethos of free and equal access for all.Originality/valueThis article is the first study of user fees for public library programs, as well as among the first cross-national comparisons of programming as a dimension of public librarianship.

scholarly journals The importance of legislation in the provision of national and public library services in Zambia

2016 ◽  
Vol 49 (2) ◽  
pp. 152-164 ◽  
Author(s):  
Paul Zulu ◽  
Mpho Ngoepe ◽  
Nampombe Saurombe
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Library Services ◽  
Government Officials ◽  
Library Service ◽  
National Library ◽  
The Past ◽  
Service Legislation ◽  
National Libraries ◽  
Made In

Legislation plays an important role in the provision of national and public library services. In Zambia, however, libraries that perform the functions of national and public libraries are operating without a legislative mandate. As a result, there is fragmentation of library services as there is no single institution which performs all the functions of a national library service. Although several efforts have been made in the past to enact national library service legislation, no Act of Parliament has been passed to date (2015). This study provides empirical evidence depicting the benefits of having legislation in the provision of national and public library services. The study identifies institutions that perform functions of national and public library services in Zambia. Quantitative data were collected through questionnaires administered to public library staff and interviews with senior government officials and executive members of the Zambia Library Association and Zambia Library Consortium. The study recommends that appropriate legislation that puts together the functions of public and national libraries under one institution be enacted in Zambia as soon as possible. Failure to transform this pattern will jeopardise the preservation of the country’s cultural heritage.

Impact and performance measurement in public library services in the UK

2004 ◽  
Vol 5 (3) ◽  
pp. 96-100 ◽  
Author(s):  
Bill Macnaught
Keyword(s):  
Performance Measurement ◽  
Public Libraries ◽  
Public Library ◽  
Cultural Development ◽  
Keynote Address ◽  
Library Services ◽  
And Performance ◽  
The Uk

The paper was presented as a response to Curtis's keynote address published immediately preceding. Bill Macnaught is Head of Cultural Development at Gateshead Council, UK, with responsibility for public libraries. He contextualised Curtis's statements, with reference to the Gateshead experience.

scholarly journals Innovative public library services – staff-less or staff-intensive?

2014 ◽  
Vol 35 (6/7) ◽  
pp. 469-480 ◽  
Author(s):  
Carl Gustav Johannsen
Keyword(s):  
Public Libraries ◽  
Qualitative Interviews ◽  
Public Library ◽  
Development Project ◽  
Customer Relationships ◽  
Library Services ◽  
Content Type ◽  
Leadership Initiatives ◽  
Library Development ◽  
Self Service

Purpose – Several recent library innovations seem to make professional and clerical staff superfluous such as automated loan and delivery equipment, staff-less libraries open in 80 hours a week, and virtual services, enabling users to search the library catalogue and make reservations of library materials from their home address. The purpose of this paper is to examine whether such developments will necessarily lead to a situation where public libraries become self-service institutions or to what extent self-service and innovative staff-intensive library services can develop and co-exist. Furthermore, the paper will examine what challenges library leaders face and what they can do, and actually have done, to handle staff resistance and other related problems to the benefit of both the users, the local communities, and also, the staff, in particular, when introducing new and innovative services. Design/methodology/approach – The paper is based on the author's evaluations of two recent Danish library development projects. Both evaluations are based on empirical data and apply quantitative (questionnaires) as well as qualitative (interviews, observations) methods. Findings – The findings reveal that staff attitudes toward staff-less libraries, and – more surprising – also toward more staff-intensive practices have been somewhat reluctant and skeptical. The paper also presents leadership initiatives which have proved to handle such resistances constructively. Originality/value – The paper contains a first-hand report on the results of a recent (2011-2012) unique, full-scale, Danish public library development project, investigating the experiences with pro-active and guest-customer relationships within a public library setting.

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