Conceptualizing Dimensions of Enterprise Resource Planning Systems Success

2014 ◽  
Vol 10 (1) ◽  
pp. 53-75 ◽  
Author(s):  
Jessy Nair ◽  
D. Bhanu Sree Reddy ◽  
Anand A Samuel

The success of implementing Enterprise Resource Planning (ERP) system has substantial benefits to an organization due to its large scale tangible and intangible benefits. However, the failure of ERP system implementation is a considerable challenge since it poses significant intervention on internal stakeholders, internal organization, business processes and technology. Though literature recognizes that these interventions bring about technological change during ERP implementation, hardly any article has conceptualized these interventions in evaluating its performance. Drawing on the Process-Variance (PV) and Adapted Socio Technical (AST) system perspectives, the objective of this article is to conceptualize the interventions through socio-technical perspective and develop a comprehensive conceptual model to assess the success or failure of ERP system implementation. The conceptual model, Process-Variance and Adapted SocioTechnical (PVAST) proposed in this article will enable decision makers and practitioners to measure ERP project performance at every stage of its life cycle in a coherent method and adopt corrective measures.

Author(s):  
Jessy Nair ◽  
D. Bhanu Sree Reddy

The successful implementation of Enterprise Resource Planning (ERP) system is a challenge to many organizations. Though an intervention, ERP brings in large scale tangible and intangible benefits to an organization. It poses significant intervention on firm level endogenous dimensions; internal stakeholders, internal organization, business processes and technology. Though literature recognizes that ERP intervention brings about technological change during ERP implementation, hardly any article has conceptualized these interventions in evaluating its performance. Drawing on the Socio Technical system perspective the objective of this article is to conceptualize the ERP intervention on the endogenous dimensions of the organization and develop a comprehensive conceptual model to assess the success or failure of ERP system implementation. The conceptual model, Process-Variance and Adapted Socio-Technical (PVAST), proposed in this article will enable decision makers and practitioners to measure ERP project performance at every stage of its life cycle in a coherent method and adopt corrective measures.


Author(s):  
Jessy Nair ◽  
D. Bhanu Sree Reddy

The successful implementation of Enterprise Resource Planning (ERP) system is a challenge to many organizations. Though an intervention, ERP brings in large scale tangible and intangible benefits to an organization. It poses significant intervention on firm level endogenous dimensions; internal stakeholders, internal organization, business processes and technology. Though literature recognizes that ERP intervention brings about technological change during ERP implementation, hardly any article has conceptualized these interventions in evaluating its performance. Drawing on the Socio Technical system perspective the objective of this article is to conceptualize the ERP intervention on the endogenous dimensions of the organization and develop a comprehensive conceptual model to assess the success or failure of ERP system implementation. The conceptual model, Process-Variance and Adapted Socio-Technical (PVAST), proposed in this article will enable decision makers and practitioners to measure ERP project performance at every stage of its life cycle in a coherent method and adopt corrective measures.


2021 ◽  
Vol 5 (01) ◽  
pp. 55-64
Author(s):  
Dhuhadmya Anggiya Kirana ◽  
Muhardi Saputra ◽  
Warih Puspitasari

PT XYZ is one of the mining companies in Indonesia that has many subsidiaries. From user interviews, there’s a problem in carrying out daily transactions in the procurement process. There is no integration between departments when using existing applications, lots of inappropriate data, and some documents with missing files. Thus causing data not on time and working time. The analysis was carried out using a conceptual model to see the problems and needs in PT XYZ. ERP system needs to be implemented, coordinating the company’s business processes and reset the company’s infrastructure and standardization. The ERP system in the material management module will be implemented using the ASAP method because this method is tailored to the company. The ASAP method can describe implementation activities to support project management and data migration faster than other implementation methods.


2010 ◽  
Vol 132 (12) ◽  
pp. 48-49 ◽  
Author(s):  
Jean Thilmany

This article elaborates the benefits of an enterprise resource planning (ERP) system for small-to-midsize businesses. A large number of small-to-midsize engineering and manufacturing operations are now bringing enterprise resource planning systems into their operations. ERP software is distinct from a product lifecycle management application, which is where engineers store information about the product they’ve defined. ERP systems link design and manufacturing with business processes such as new orders, purchasing, credit, accounting, supply chain management, and planning. They stretch from business headquarters across production facilities, warehouses, and sales offices. By linking these operations, ERP helps executives understand and forecast all the factors—from sales and purchases to asset utilization and hiring—that might affect profits. An ERP system offers control over all areas of the business in one centralized place. Several developments are now helping smaller companies make the transition: costs for ERP systems are coming down, implementation is becoming easier, and systems are targeted to smaller players.


2007 ◽  
Vol 129 (03) ◽  
pp. 36-38
Author(s):  
Jean Thilmany

This article focuses on developments in the enterprise resource planning (ERP) systems. The way companies acquire ERP services in the future will likely change radically, too. Midsize companies can expect to say goodbye to the large-scale systems and their steep training curves by letting someone else house the system and worry about maintenance. ERP systems link manufacturing with business processes like new orders, purchasing, credit, accounting, supply chain management, and planning. Vendors are looking to catch the attention of potential clients and get them back on board and away from the workaround. Businesse s looking for the capabilities that ERP can give them minus its headaches will more often turn to outside services. In an outsourcing scenario, a company uses some or all the modules in an ERP system over a secure network link to the service's computer center. Although ERP systems have been perceived as clunky and expensive of late, the industry is far from moribund. In fact, the applications are becoming nimbler and have the potential to become even more practical in the years ahead.


2010 ◽  
Vol 139-141 ◽  
pp. 1636-1639 ◽  
Author(s):  
Shahnorbanun Sahran ◽  
Feybi Ariani Goni ◽  
Muriati Mukhtar

The Malaysian small to medium enterprises (SMEs) market has big influences in the business world which is becoming more competitive. Therefore, Enterprise Resource Planning (ERP) as a functional unit integrated system is needed to streamline the business processes to achieve greater work efficiency. However, an in depth understanding about ERP system is needed to ensure the successful system implementation. This paper seeks to explore the challenges of ERP system implementation in order to deepen the knowledge on ERP system implementation in SMEs. The research method is based on a single-case design within Malaysian SME to obtain a process model of ERP system implementation adoption by SMEs. The conceptual framework for ERP system implementation, which was validated by a number of SMEs in Malaysia, is proposed in order to attempt the minimize ERP project failure in SMEs.


2013 ◽  
pp. 347-376 ◽  
Author(s):  
Neil Pollock ◽  
Robin Williams

In health research and services, and in many other domains, the authors note the emergence of large-scale information systems intended for long-term use with multiple users and uses. These e-infrastructures are becoming more widespread and pervasive and, by enabling effective sharing of information and coordination of activities between diverse, dispersed groups, are expected to transform knowledge-based work. Social scientists have sought to analyse the significance of these systems and the processes by which they are created. Much current attention has been drawn to the often-problematic experience of those attempting to establish them. By contrast, this chapter is inspired by concerns about the theoretical and methodological weakness of many studies of technology and work organisation—particularly the dominance of relatively short-term, often single site studies of technology implementation. These weaknesses are particularly acute in relation to the analysis of infrastructural technologies. The authors explore the relevance to such analysis of recent developments in what they call the Biography of Artefacts (BoA) perspective—which emphasises the value of strategic ethnography: theoretically-informed, multi-site, and longitudinal studies. They seek to draw insights from a programme of empirical research into the long-term evolution of corporate e-infrastructures (reflected in current Enterprise Resource Planning systems) and review some new conceptual tools arising from recent research into e-Infrastructures (e-Is). These are particularly relevant to understanding the current and ongoing difficulties encountered in attempts to develop large-scale Health Infrastructures.


Author(s):  
Jessy Nair ◽  
D. Bhanusree Reddy ◽  
Anand A. Samuel

Organizations require to enhance their firm level resources to compete in turbulent business environment. Strategic application systems, such as an Enterprise Resource Planning (ERP) System is one such resource technology that centralizes the database of the organization to enable a seamless view of the organization. However, implementation of ERP systems in organizations has not been a success story for many. ERP systems implementation brings about large scale organizational change and hence it becomes essential for stakeholders to have a reference framework for planning for various dimensions of the organization. Hence this chapter applies a General Morphological Analysis(GMA) to identify the most suitable theory to analyse ERP implementation. Socio technical theory with Leavitt's diamond model was analysed as most appropriate since they are based on the of premises organizational change at firm level. Socio technical organizational change model will enable stakeholders to analyse resources required for core dimensions of the organization for ERP implementation.


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