scholarly journals Integrated order acceptance and scheduling decision making in product service supply chain with hard time windows constraints

2018 ◽  
Vol 14 (1) ◽  
pp. 165-182 ◽  
Author(s):  
Bin Dan ◽  
◽  
Huali Gao ◽  
Yang Zhang ◽  
Ru Liu ◽  
...  
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Time Windows ◽  
Order Acceptance ◽  
Hard Time ◽  
Service Supply Chain ◽  
Product Service ◽  
Order Acceptance And Scheduling

Product Service Supply-Chain Design

2014 ◽  
pp. 3219-3237
Author(s):  
Zhitao Xu ◽  
XG Ming ◽  
Tengyun Wu ◽  
Maokuan Zheng
Keyword(s):  
Supply Chain ◽  
Supply Chain Design ◽  
Service Supply Chain ◽  
Product Service

Status review and research strategies on product-service supply chain

2020 ◽  
Vol 234 (8) ◽  
pp. 1075-1086
Author(s):  
Zhitao Xu ◽  
Adel Elomri ◽  
Qin Zhang ◽  
Caijie Liu ◽  
Lin Shi
Keyword(s):  
Supply Chain ◽  
Service System ◽  
Complete Analysis ◽  
Future Research ◽  
Research Strategies ◽  
Product Service System ◽  
Holistic View ◽  
Service Supply Chain ◽  
Product Service ◽  
Service Resource

This study draws a holistic view of the supply chain with three service strategies – namely, after-sales service; maintenance, repair and operations; and the product-service system – by analysing over 71 articles in this field. In this investigation, the content analysis is used to scrutinize the research to establish the knowledge, reveal the research opportunities and propose research strategies. The supply chain for product-service system depends more heavily on the implementation of the cooperation, collaboration and integration principles in operation. However, a complete analysis reveals that those crucial principles did not embody in current literature. Current research also failed to discuss the service operation decisions by modelling the intricate relations among them in a broad product-service supply chain context. Thus, the future research directions include developing service demand forecasting models; combining the time-series methods and the causal methods; establishing service resource planning models; addressing the relations between service deliverables, service capacity and the service resource; and strengthening the quantitative evaluation of the product-service supply chain performance with a systemic view. Moreover, by addressing the principles of cooperation, collaboration and integration, the added values of this review are the proposed research strategies for integrated forecasting of product services, integrated product-service resource allocation and scheduling, and systematic performance evaluation of the product-service supply chain. The findings and the proposed research strategies develop an in-depth understanding of product-service supply chain applications and serve as a basis for future research.

scholarly journals Coordination Analysis of Revenue Sharing in E-Commerce Logistics Service Supply Chain With Cooperative Distribution

SAGE Open ◽  
2019 ◽  
Vol 9 (3) ◽  
pp. 215824401987053 ◽  
Author(s):  
Yaoguang Zhong ◽  
Fangfang Guo ◽  
Zhiqiang Wang ◽  
Huajun Tang
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chains ◽  
Revenue Sharing ◽  
Two Stage ◽  
Logistics Service ◽  
Service Supply Chain ◽  
Decentralized Decision Making ◽  
Decision Making System ◽  
Service Supply Chains

With the rapid development of e-commerce, logistics distribution has become the bottleneck of its development. It is urgent to study how to optimize the cooperation between e-commerce platforms and logistics service providers. Based on Stackelberg game theory, this research first studies the decision making of two-stage logistics service supply chains consisting of the e-commerce mall and the logistics service provider without cooperative distribution, in which decentralization and centralization are analyzed, respectively. Then, it is extended to the decision making of three-stage logistics service supply chains consisting of e-commerce malls, express delivery companies, and terminal distributors. The results show that the profit, sales volume, and logistics service effort of the centralized decision-making system are higher than those of the decentralized decision-making system, regardless of the two-stage or three-stage logistics service supply chain. Therefore, it is vital to formulate a reasonable profit distribution scheme based on revenue-sharing contract to achieve the cooperation among the partners of logistics service supply chain, so as to achieve a win-win situation in which all of their profits increase. Finally, a numerical example is presented to verify the results, and some issues are proposed for future research.

scholarly journals Dynamic Contract Design of Product-Service Supply Chain considering Consumers’ Strategic Behavior and Service Quality

Complexity ◽  
2021 ◽  
Vol 2021 ◽  
pp. 1-25
Author(s):  
Dafei Wang ◽  
Tinghai Ren ◽  
Xueyan Zhou ◽  
Kaifu Yuan ◽  
Qingren He
Keyword(s):  
Supply Chain ◽  
Service Quality ◽  
Strategic Behavior ◽  
Market Competition ◽  
Rapid Development ◽  
Purchase Behavior ◽  
Service Supply Chain ◽  
Dynamic Contract ◽  
Product Service ◽  
Input Efficiency

With increasing market competition and rapid development of service economy, more and more enterprises are shifting from providing products or services to providing product-service systems (PSSs) that integrate products and services, in order to improve competitiveness and profitability. Meanwhile, consumers have strategic delayed purchasing behavior when purchasing the PSS and high requirements for service quality. This paper investigates the two-period pricing and service quality decisions of product-service supply chain (PSSC) considering consumers’ strategic behavior under decentralized and centralized scenarios. The equilibrium results are compared in two scenarios. In order to eliminate performance loss under the decentralized scenario, we design two-period dynamic contracts to coordinate the PSSC. Furthermore, numerical simulation is provided to verify the feasibility of the contracts. The following conclusions can be drawn: (1) the higher the service input-efficiency, the more beneficial for alleviating consumers’ strategic purchase behavior under two scenarios, but this mitigation effect is more obvious under the centralized scenario. (2) Compared with the centralized scenario, the service quality is lower, the two-period PSS sales prices are higher, and the two-period profit is lower under the decentralized scenario. The proportion of service valuation (accounts for the valuation of PSS) will promote the widening of the service quality gap under two scenarios, but in some cases, the service input-efficiency will weaken the promotion effect of the proportion of service valuation. (3) The design of the two-period combined contracts depends on the proportion of service valuation. When the proportion of service valuation is high, the “two-period revenue sharing + service-cost sharing” combined dynamic contract can achieve PSSC perfect coordination. However, when the proportion of service valuation is low, it is necessary to design complexity combined dynamic contract which can achieve PSSC perfect coordination.

scholarly journals A Product Service Supply Chain Network Equilibrium Model considering Capacity Constraints

2020 ◽  
Vol 2020 ◽  
pp. 1-15
Author(s):  
Yongtao Peng ◽  
Dan Xu ◽  
Yaya Li ◽  
Kun Wang
Keyword(s):  
Supply Chain ◽  
Equilibrium Model ◽  
Capacity Constraints ◽  
Service Systems ◽  
Network Equilibrium ◽  
Supply Chain Network ◽  
Service Flow ◽  
Service Supply Chain ◽  
Product Service ◽  
Product Service Systems

With the further development of manufacturing servitization, the supply chain established by enterprises has gradually evolved into a product service supply chain. The introduction of service flow has made supply chain management more complicated. In this paper, we build a product service supply chain network composed of raw material suppliers, service providers, manufacturing integrators, and customers. The equilibrium model for decision-makers at all levels is established by variational inequality. In particular, we emphasize the impact of product and service capacity constraints and changes in the product service integration ratio on network equilibrium. The results show that, while capacity constraints on production tend to stabilize and unify the market price, service-related capacity constraints polarize the customer pay price. That is to say, product capability constraints limit the quality of product service systems, while service capability constraints limit the types of product service systems. Furthermore, the introduction of service flow and integration with products creates a more closely networked relationship between the upper and lower layers of the product service supply chain, and an increase in the service proportion will increase the network equilibrium profit.

scholarly journals Research on Coordination Complexity of E-Commerce Logistics Service Supply Chain

Complexity ◽  
2020 ◽  
Vol 2020 ◽  
pp. 1-21
Author(s):  
Yaoguang Zhong ◽  
Fangfang Guo ◽  
Huajun Tang ◽  
Xumei Chen
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Cost Sharing ◽  
Global Optimum ◽  
Decision Makers ◽  
Coordination Strategies ◽  
Logistics Service ◽  
Business Logistics ◽  
Service Supply Chain ◽  
Last Mile

With the rapid growth of E-commerce business, logistics service, especially the last-mile distribution, has become one bottleneck, which leads to the rise of coordination complexity of logistics service supply chain (LSSC). This research, based on Stackelberg’s game theory, studies the coordination of a new three-echelon LSSC consisting of an E-commerce mall, an express company, and a terminal distribution service provider and investigates the optimal solutions and profits for each party within the semicentralized and centralized LSSC alliances, respectively. To accomplish this, it firstly shows that the three-echelon LSSC can lead to global optimum under the centralized decision-making scenario and then deploys the contract coordination schemes, including revenue sharing, cost sharing, and unit delivery price contracts, in three semicentralized alliances, so as to achieve the same performance of the centralized decision-making scenario, in which each party in the LSSC can achieve the win-win situation. Finally, numerical examples are provided to illustrate the feasibility and the effectiveness of the proposed coordination strategies. This study enriches the coordination theory in the field of LSSC and provides managerial insights for decision makers in LSSC.

Product Service Supply-Chain Design

2014 ◽  
pp. 1-17 ◽  
Author(s):  
Zhitao Xu ◽  
XG Ming ◽  
Tengyun Wu ◽  
Maokuan Zheng
Keyword(s):  
Supply Chain ◽  
Supply Chain Design ◽  
Service Supply Chain ◽  
Product Service
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