Value Measurement and Value Creation Models in Europe and the US: A Comparison of the EFQM Excellence Model and the Baldrige Award Criteria

2002 ◽  
Vol 8 (3) ◽  
pp. 99 ◽  
Author(s):  
Brigitte Oger ◽  
Davis E. Platt
Keyword(s):  
Value Creation ◽  
The Us ◽  
Value Measurement

Complexity and Control

2018 ◽  
pp. 79-96
Keyword(s):  
Value Creation ◽  
Economic Value ◽  
Management Model ◽  
Clear Understanding ◽  
Complex Entity ◽  
Complexity Management ◽  
Causal Ambiguity ◽  
Complex Settings ◽  
And Control ◽  
Value Measurement

Measuring and managing a firm's performance in complex settings are at the center of the debate in business management studies in recent years. The causal ambiguity condition that affects the dynamics of value creation makes it difficult to achieve a clear understanding of the mechanisms underpinning economic value. Thus, a conceptualization of the firm as a complex entity and a complexity management model are proposed, with the aim to contribute towards improving the disentanglement of the messy nature of the process of economic value creation. Finally, building on the assumption that financial and quantitative measures should always be the end goal of the process of the firm's economic value measurement, the most important models and metrics of value creation are reported.

Enhancing the Value Chain to Increase Customer Satisfaction and Build Successful Breast Imaging Practices

2019 ◽  
Vol 1 (1) ◽  
pp. 56-59
Author(s):  
Vilert A Loving
Keyword(s):  
Health Care ◽  
Customer Satisfaction ◽  
Health Care Providers ◽  
Value Creation ◽  
Value Chain ◽  
Breast Imaging ◽  
Care Providers ◽  
Operational Effectiveness ◽  
A Value ◽  
The Us

Abstract The US health care industry is increasingly shifting to a value seeking mindset. The breast imaging value chain elucidates how breast imaging radiologists generate and deliver value to their customers, who include both patients and referring health care providers. The breast imaging value chain can be used by radiologists to improve operational effectiveness and to plan new value creation strategically. The overarching goals are increased customer satisfaction and successful practices.

Business Model Innovation and Replication

2018 ◽  
pp. 358-386
Author(s):  
Roberto Garcia-Castro ◽  
Joan Enric Ricart ◽  
Marvin B. Lieberman ◽  
Natarajan Balasubramanian
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Airline Industry ◽  
Formal Model ◽  
Historical Analysis ◽  
Business Model Innovation ◽  
Firm Level ◽  
Value Capture ◽  
The Us ◽  
Productivity Gains

Productivity gains play a crucial role in value creation and distribution in firms. This chapter connects the strategy framework of value creation and value capture with the tools from the productivity literature in order to understand better how returns are distributed between different stakeholders in the business and how this distribution might evolve over time. The authors distinguish between business model innovation and replication as two genuine sources of value creation. The historical analysis of Southwest Airlines in the US airline industry illustrates the insights that can be gained using a formal model to measure productivity gains at the firm level.

The platform economy: restructuring the space of capitalist accumulation

2020 ◽  
Vol 13 (1) ◽  
pp. 55-76 ◽  
Author(s):  
Martin Kenney ◽  
John Zysman
Keyword(s):  
Value Creation ◽  
Economic Activity ◽  
Global Scale ◽  
Future Research ◽  
Data Sets ◽  
Computational Power ◽  
Online Sales ◽  
The Us ◽  
Us West ◽  
Platform Economy

Abstract The platform economy and its leading firms, such as Amazon, Facebook and Google, are reorganising the geography of value creation and capture on both a local and global scale. This article argues that economic geographers have underappreciated the implications of the platform on space. First, we demonstrate the concentration of platform giants in terms of location on the US West Coast and in terms of their market share in various services, such as search, maps and online sales. Platforms are simultaneously intermediaries, two-sided markets, data aggregators and leading users of artificial intelligence (AI). Second, we use a labour taxonomy to demonstrate the extensive reach of these platforms in terms of the labour markets that they serve and shape. To illustrate these changes in the geography of value creation, we present case studies of Amazon and Google Maps to show their effects on the location of economic activity. Third, we elaborate on our contention that platforms are at once intermediaries and data hubs. AI is likely to reinforce the power of these platform leaders because they have the largest data sets, the most computational power, enormous teams of the best AI researchers and vast reservoirs of capital that they can use to make acquisitions. We conclude by identifying areas for future research and calling upon economic geographers to consider the implications of the platform economy in reshaping the space of economic activity.

Self-organised cruiser’s expenditures in a port of call: the interaction effect between city interface satisfaction and super-sized ships

2018 ◽  
Vol 12 (4) ◽  
pp. 385-406 ◽  
Author(s):  
Assunta Di Vaio ◽  
Luigi Lepore ◽  
Luisa Varriale
Keyword(s):  
Value Creation ◽  
Local Governments ◽  
Moderator Variable ◽  
Content Type ◽  
Cruise Ships ◽  
Port Facilities ◽  
Destination Attractiveness ◽  
Decision Making Processes ◽  
Value Measurement ◽  
The Relationship

PurposeThis paper aims to provide a better understanding of self-organised cruiser’s expenditures, analysing the effect of city interface satisfaction (CIS) on total monetary impact on land (TMIoL) for cruisers travelling without touristic guide and investigating the size of cruise ships, such as those labelled super-sized ships (SSSh), as a moderator variable.Design/methodology/approachThe study was conducted through an interview-based semi-structured questionnaire administered to 812 self-organised cruisers visiting one of main ports of call in the Mediterranean region.FindingsThe findings highlight that CIS positively influences TMIoL; the relationship is moderated by SSSh; age, cruise experience and time on land are confirmed to be critical predictors of cruiser’s expenditures in the tourism destination.Originality/valueThe increase in cruiser flows and vessel sizes has a significant economic and non-economic impact on cruise destinations. More players are involved in the value creation process and its sharing, such as port destinations, local governments and cruise liners. Value measurement and knowledge of its determinants (e.g. port facilities, destination attractiveness, cruiser satisfaction and experiences) are essential, in terms of competitiveness, for practitioner’s decision-making processes and scholars interested in analysing the cruise phenomenon. This paper contributes to the existing literature as it provides results concerning value creation that is not managed by any one single player, such as cruise companies, port destination or local government. Such knowledge can be useful above all for local governments because self-organised cruisers visit the city destination not as cruise tourists but as land tourists.

Delivering Value for Money: Trust and Verify?

2011 ◽  
Author(s):  
Alastair Laird
Keyword(s):  
Environmental Management ◽  
Nuclear Industry ◽  
Department Of Energy ◽  
Value For Money ◽  
The United Kingdom ◽  
The Us ◽  
Near Term ◽  
The Government ◽  
The Uk ◽  
Value Measurement

Accurate estimates for national Environmental Management remediation work programs are an essential ingredient of ensuring that plans can be adequately funded. They also form the basis of value measurement as the work is executed on an annual or program basis. However, the inherent uncertainties of many of the Environmental Management (EM) and decommissioning tasks, both in terms of the technical challenges faced, options available, end states to be achieved; and the general risks and uncertainties associated with the hazard and its characterisation means that many estimates were always going to have very high levels of uncertainty. In 2002 the United Kingdom Nuclear Liabilities Estimate was quoted as £48Bn when the government restructured the UK civil nuclear industry and set out the basis for forming what was to become the Nuclear Decommissioning Authority (NDA). By 2005 the NDA had assessed the costs as £56Bn but by 2008 the costs had significantly increased to £73Bn and continue to rise. How does this relate to the more immediate challenges of ‘working off’ the plan and demonstrating Value for Money can be achieved in the near term? In parallel the US Department of Energy Environmental Management Office introduced its ‘Best in Class’ initiative in 2007 — the intention being to tackle underperformance and drive improvements in the baselines and the contractor delivery programs. This paper compares and contrasts UK and US EM program performance issues and covers several interdependent topic areas including: a) Government funding impacts, b) Contractor program estimates, c) Program Controls requirements, and d) Independent assurance requirements. This paper attempts to answer the question “how can governments demonstrate Value for Money in EM”.

scholarly journals The Value and Ownership of Intangible Capital

2014 ◽  
Vol 104 (5) ◽  
pp. 189-194 ◽  
Author(s):  
Andrea L. Eisfeldt ◽  
Dimitris Papanikolaou
Keyword(s):  
Cash Flows ◽  
Intangible Capital ◽  
Unique Challenge ◽  
Accounting Data ◽  
Market Values ◽  
Organization Capital ◽  
The Us ◽  
Labor Inputs ◽  
Or Organization ◽  
Value Measurement

Intangible capital which relies on essential human inputs, or 'organization capital,' presents a unique challenge for measurement. Organization capital cannot be fully owned by firms' financiers, because it is partly embodied in key labor inputs. Instead, cash flows must be shared with key talent and thus neither book nor market values will fully capture its value. Measurement of organization capital requires a model featuring these unique property rights. We use accounting data along with a simple example of such a model to measure the fraction of the US capital stock which is missing from book and market values.

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