scholarly journals INTERNAL R&D AND EXTERNAL INFORMATION IN KNOWLEDGE-INTENSIVE BUSINESS SERVICE INNOVATION: COMPLEMENTS, SUBSTITUTES OR INDEPENDENT?

2018 ◽  
Vol 24 (6) ◽  
pp. 2255-2276 ◽  
Author(s):  
David Doloreux ◽  
Richard Shearmur ◽  
Mercedes Rodriguez

This paper analyses the effect of internal R&D and of external sources of information on the innovation performance of Knowledge intensive business services (KIBS). The analysis is based on an establishment-level survey covering the period of 2011–2014 in Canada (Quebec). In order to determine the influence of different external information sources on innovation and the extent to which internal R&D and the use of external information sources are related to innovation, a series of logistic regressions are performed on four different measures of innovation. The results show that KIBS innovation is positively connected to market-related information sources (but not to research and academic sources), that KIBS innovation is positively associated with the performance of R&D, and that there are no synergies associated with the combined performance of R&D and external information gathering: their effects are independent and additive. These results share some similarities, but also some important differences, with those that have been obtained from the study of R&D and external information sourcing in manufacturing establishments.

Author(s):  
Jan Kreft ◽  
Mariana Petrova

Aggregation of media content comes as a popular form of media market activity which is supposed to facilitate access to information in the conditions of its excessive amount. It can be defined as selection and hierarchization of information and determination of its value. Aggregation can be performed with the direct participation of editorial teams, or it can be performed automatically, with the use of algorithms. The research conducted in April 2014 – April 2015 was to indicate the sources of information published by the news portals dominating on the Polish market, namely: Onet.pl and WP. pl. The research referred to the main section Wiadomosci (News). During the research 1829 sources of information were identified in Onet.pl and 2272 sources of information in WP.pl. Considering Onet.pl, there were 549 pieces of the portal news and 1239 pieces of news obtained from different sources. WP.pl presented 582 pieces of the portal news and 1690 pieces of news received from other sources. Thus, Onet.pl presented its original content more frequently. The scale of using external sources allows us to state that both portals are, first of all, the aggregators of medial contents, and they use external information sources, however the scale of the practice is differentiated. Generally, it is possible to state that only every third message placed in the most important section of both portals was created in their editorial offices.


2019 ◽  
Vol 3 (4) ◽  
pp. 209-222
Author(s):  
Philipp K. Görs ◽  
Henning Hummert ◽  
Anne Traum ◽  
Friedemann W. Nerdinger

Digitalization is a megatrend, but there is relatively little knowledge about its consequences for service work in general and specifically in knowledge-intensive business services (KIBS). We studied the impact of digitalization on psychological consequences for employees in tax consultancies as a special case of KIBS. We compare two tax consulting jobs with very different job demands, those of tax consultants (TCs) and assistant tax consultants (ATCs). The results show that the extent of digitalization at the workplace level for ATCs correlates significantly positively with their job satisfaction. For TCs, the same variable correlates positively with their work engagement. These positive effects of digitalization are mediated in the case of ATCs by the impact on important job characteristics. In the case of TCs, which already have very good working conditions, the impact is mediated by the positive effect on self-efficacy. Theoretical and practical consequences of these results are discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Domenico Campisi ◽  
Paolo Mancuso ◽  
Stefano Luigi Mastrodonato ◽  
Donato Morea

PurposeThis paper aims to provide an analysis of the productivity evolution of a sample of 18,459 knowledge-intensive business services (KIBS) firms operating in Italy over the period 2012–2018. The interaction between productivity heterogeneity firm localization and firm sector of business are also analyzed.Design/methodology/approachThe empirical setting is based on data envelopment analysis (DEA) to measure the multifactor productivity index (MPI) and on the multilevel models to investigate if the source of productivity heterogeneity among the Italian KIBS are due to the geographic location and/or to the specific business sectors in which firms operate. Data have been gathered from the AIDA database, which contains financial data of all Italian firms.FindingsThe empirical results show that MPI heterogeneity in the Italian KIBS firms' is sensitive to the regional context in which firms operate to the specific KIBS sector and above all at the interactions arising between region and sector.Originality/valueThe paper contributes to identify the source of productivity dispersion in the Italian KIBS.


2015 ◽  
Vol 23 (4) ◽  
pp. 22-43 ◽  
Author(s):  
Zhaleh Najafi-Tavani ◽  
Ghasem Zaefarian ◽  
Stephan C. Henneberg ◽  
Peter Naudé ◽  
Axèle Giroud ◽  
...  

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