scholarly journals THE LIMITS OF CREATIVE APPROACH: CONDUCTING AN ORCHESTRA OF EMOTIONS IN THE DARKNESS

2018 ◽  
Vol 11 (2) ◽  
pp. 362-376
Author(s):  
Ilze Grinfelde ◽  
Linda Veliverronena
Keyword(s):  
Product Design ◽  
Emotional Experience ◽  
Communist Regime ◽  
Soviet Period ◽  
Dark Tourism ◽  
Heritage Sites ◽  
State Security ◽  
Walking Tour ◽  
Tourism Product ◽  
A Site

Soviet period has left behind number of uncomfortable, also unwanted heritage sites in Eastern Europe countries that are sensitive, emotionally loaded and easy to communicate neither for locals nor tourists. Such a site is Committee for State Security Building that functions as a museum of Communist regime victims in Riga, Latvia. The research discusses the balance between creativity and authentic simplicity in the designing visitors’ on-site experience in dark tourism objects. The aim of the study is to explore visitors’ emotions during visit to Committee for State Security Building in Riga and the role of a creative tourism product design in stimulating emotions. Visitors’ comments about their visit to the Committee for State Security Building on TripAdvisor were used as the main data source. The research results confirm walking tour in Committee for State Security Building generates memorable impressions and contrast the opinion that new layers of creativity to this dark tourism product would satisfy and entertain customer. The Committee for State Security Building in Riga is an example where creative tourism product design does not have a significant impact on the emotional experience of visitors because main sources of visitors’ experience are high quality performance of tour guides and their rich knowledge, personal stories, authentic atmosphere and interior of the building. Santrauka Rytų Europos šalyse sovietinis periodas paliko daugybę nemalonių ir nepageidaujamų paveldo vietų, kurios yra jautrios, įkrautos emociškai ir nelengvai komunikuojamos tiek vietinių, tiek turistų. Tokia vieta yra Valstybės saugumo komiteto pastatas, veikiantis kaip komunistinio režimo aukų muziejus Rygoje (Latvija). Tyrime aptariama pusiausvyra tarp kūrybiškumo ir autentiško paprastumo, modeliuojant lankytojų vietos potyrius tamsiojo turizmo objektuose. Tyrimo tikslas – paaiškinti lankytojų emocijas, lankantis Valstybės saugumo komiteto pastate Rygoje ir kūrybinio turizmo produkto dizaino vaidmenį sužadinant emocijas. Kaip pagrindiniu duomenų šaltiniu buvo pasinaudota lankytojų atsiliepimais apie jų apsilankymą Valstybės saugumo komiteto pastate TripAdvisor platformoje. Tyrimo rezultatai patvirtina, kad pasivaikščiojimas po Valstybės saugumo komiteto pastatą sukelia įsimintinų įspūdžių ir prieštarauja nuomonei, jog nauji šio tamsiojo turizmo produkto kūrybiškumo klodai patenkins ir pralinksmins klientą. Valstybės saugumo komiteto pastatas Rygoje – tai pavyzdys, kai kūrybinio turizmo produkto dizainas neturi reikšmingo poveikio lankytojų emociniams potyriams, nes pagrindiniai šaltiniai apie lankytojų patirtį yra aukštos kokybės turus vedančių gidų ir jų turimų gausių žinių, asmeninių istorijų, autentiškos atmosferos ir pastato interjero kuriamas spektaklis.

scholarly journals Sites related to death and disaster in cultural an tourism geography – a theoretical perspective

2020 ◽  
Vol 18 ◽  
pp. 62-70
Author(s):  
Maija Rozite ◽  
◽  
Aija van der Steina ◽  
Keyword(s):  
Cultural Context ◽  
Cultural Landscape ◽  
Theoretical Perspective ◽  
Dark Tourism ◽  
Heritage Sites ◽  
Tourism Geography ◽  
Tourism Product ◽  
Attitude Towards Death ◽  
The Holocaust ◽  
Special Places

Research into tourism, a relatively new discipline, is developing, using theories and approaches from other disciplines. Extensive research is underway in Latvia on sites related to tragic historical events and death, including the use of Holocaust sites in tourism. In order to comprehensively study these dark heritage sites, previous studies related to cemeteries and death sites have been analysed. The aim of this article is to identify death sites as special places and as elements of the cultural landscape. The attitude of locals towards dark heritage sites cannot be understood without understanding the attitude towards death sites and cemeteries in the cultural context. This article gives an overview of existing research in necrography, summarising the geographical approaches used to characterise these particular sites. The studies already conducted in Latvia have been reviewed and the most relevant definitions of dark tourism and thanatourism have been identified. The main problems faced in including places of death and tragedy in tourism product promotions have been described, especially if they are related to tragic events such as the Holocaust. In conclusion, the main aspects and approaches to be used for further research into the use of Holocaust sites in tourism have been identified.

scholarly journals Sustainable Tourism Product Development: An Application of Product Design Concepts

2021 ◽  
Vol 13 (14) ◽  
pp. 7957
Author(s):  
Marco Haid ◽  
Julia N. Albrecht
Keyword(s):  
Product Design ◽  
Sustainable Tourism ◽  
Sustainable Product Design ◽  
Structured Interviews ◽  
Design Concepts ◽  
Design For Sustainability ◽  
Tourism Product ◽  
German Speaking ◽  
Multiple Characteristics ◽  
Sustainable Product

This study examines sustainable tourism products in tourism destinations. Based on concepts of sustainable product design, our study proposes a framework for sustainable tourism products by adapting an existing Design for Sustainability Framework to consider and analyze the characteristics and themes of sustainable (tourism) products as well as their impact and scope. Using a pragmatic qualitative approach, 15 semi-structured interviews with destination managers from the German-speaking Alpine region formed the empirical basis of the study. The results emphasize key themes and multiple characteristics associated with sustainable tourism products in tourist destinations, addressing all sustainability components and design innovation levels. This study is the first to apply existing sustainable product design concepts to destination contexts and discuss their applicability for sustainable tourism products. For practitioners, this study provides support for the development of sustainable tourism products and contributes to a better understanding of the effects and levels of these products as well as sustainability marketing.

Influence of Characteristics of the Internet of Things on Consumer Purchase Intention

2014 ◽  
Vol 42 (2) ◽  
pp. 321-330 ◽  
Author(s):  
YaPing Chang ◽  
XueBing Dong ◽  
Wei Sun
Keyword(s):  
Internet Of Things ◽  
Product Design ◽  
Purchase Intention ◽  
Emotional Experience ◽  
The Internet ◽  
Product Characteristics ◽  
Consumer Purchase Intention ◽  
Functional Experience ◽  
The Relationship ◽  
The Internet Of Things

We studied the mechanism of the influence of the Internet of Things (IOT) product characteristics on consumer purchase intention. The results of a survey of 360 consumers showed that 6 dimensions of IOT product characteristics influence purchase intention; namely connectivity, interactivity, telepresence, intelligence, convenience, and security. We found that customer experience was the key mediating variable in the relationship between IOT product characteristics and purchase intention. Connectivity, interactivity, telepresence, intelligence, convenience, and security all positively influenced purchase intention via functional experience. Furthermore, connectivity, telepresence, convenience, and security positively influenced purchase intention via emotional experience. Our findings in the study provide some points of reference for improvement of IOT product design.

scholarly journals Implementing Multi-Criteria Analysis in the Selection of AUCHS for the Integration of Digital Technologies into the Tourism Offering: The Case of MeDryDive

Heritage ◽  
2021 ◽  
Vol 4 (4) ◽  
pp. 4460-4472
Author(s):  
Angelos Manglis ◽  
Paschalina Giatsiatsou ◽  
Dimitra Papadopoulou ◽  
Vasiliki Drouga ◽  
Anastasia Fourkiotou
Keyword(s):  
Site Selection ◽  
Digital Technologies ◽  
Underwater Cultural Heritage ◽  
Cultural Industry ◽  
Appropriateness Criteria ◽  
Heritage Sites ◽  
The Past ◽  
Tourism Product ◽  
Tourism Destinations ◽  
Selection Of

Focusing on both physical and virtual accessibility, this paper presents the methodology developed by MeDryDive for the selection of AUCHS (Accessible Underwater Cultural Heritage Sites) in Greece, Italy, Croatia, and Montenegro. MeDryDive is a project that aims at the promotion of AUCHS in the Mediterranean as distinctive tourism destinations through personalized dry dive experiences. The candidate sites are assessed in order to be included in the transnational thematic tourism product “Dive in the Past” and promoted through Creative and Cultural Industry (CCI) applications, including a Serious Game, Augmented and Virtual Reality applications, and promotional videos, all developed in the context of the project. The main goal of the methodology is to meet the requirements for both the sustainability of the thematic tourism product and the digital applications’ development. The assessment of AUCHS is based on specific criteria that result from setting weighing factors and classifying indicators as either critical or non-critical. The criteria are categorized into core (feasibility) criteria and complementary (appropriateness) criteria for determining the total level of readiness. This set of criteria enables site selection through an elimination method, identifying the suitable pilot and follow-on sites for the integration of digital technologies into the tourism offering.

scholarly journals VIRTUAL TOUR ENVIRONMENT OF CUBA’S NATIONAL SCHOOL OF ART

2017 ◽  
Vol XLII-2/W5 ◽  
pp. 547-551 ◽  
Author(s):  
R. K. Napolitano ◽  
I. P. Douglas ◽  
M. E. Garlock ◽  
B. Glisic
Keyword(s):  
The Political ◽  
Political Climate ◽  
Virtual Tour ◽  
Heritage Sites ◽  
National School ◽  
Imaging Camera ◽  
Pertinent Information ◽  
Information Image ◽  
A Site ◽  
Art Schools

Innovative technologies have enabled new opportunities for collecting, analyzing, and sharing information about cultural heritage sites. Through a combination of two of these technologies, spherical imaging and virtual tour environment, we preliminarily documented one of Cuba’s National Schools of Art, the National Ballet School.The Ballet School is one of the five National Art Schools built in Havana, Cuba after the revolution. Due to changes in the political climate, construction was halted on the schools before completion. The Ballet School in particular was partially completed but never used for the intended purpose. Over the years, the surrounding vegetation and environment have started to overtake the buildings; damages such as missing bricks, corroded rebar, and broken tie bars can be seen. We created a virtual tour through the Ballet School which highlights key satellite classrooms and the main domed performance spaces. Scenes of the virtual tour were captured utilizing the Ricoh Theta S spherical imaging camera and processed with Kolor Panotour virtual environment software. Different forms of data can be included in this environment in order to provide a user with pertinent information. Image galleries, hyperlinks to websites, videos, PDFs, and links to databases can be embedded within the scene and interacted with by a user. By including this information within the virtual tour, a user can better understand how the site was constructed as well as the existing types of damage. The results of this work are recommendations for how a site can be preliminarily documented and information can be initially organized and shared.

scholarly journals Seeing Eye to Eye? The presentation and understanding of interpretation at a New Zealand heritage site

2021 ◽  
Author(s):  
◽  
Elise Caddigan
Keyword(s):  
New Zealand ◽  
Heritage Sites ◽  
Visitor Satisfaction ◽  
Heritage Site ◽  
Depth Interview ◽  
Wide Range ◽  
Perception Of Quality ◽  
A Site ◽  
International Visitors

<p>Old St Paul’s is an iconic New Zealand heritage site managed by Heritage New Zealand.¹ It is a site that tells both national and local stories and draws a wide range of international and domestic visitors. Key recommendations made by the New Zealand Ministry of Tourism in their 2010 and 2015 strategies were that the country is no longer automatically perceived as ‘authentic’² by international visitors, and that heritage in New Zealand should be striving to deliver engaging, educational and rich cultural and social experiences.  Using Old St. Paul’s as a case study, this research asks if New Zealand heritage sites are providing exhibitions, interpretation and stories that successfully communicate the site management’s presentation goals to visitors. This relationship is evaluated through the exhibitions and interpretation used by site management, and compared with visitor understanding and their experience of these.  This research uses interviews and visitor surveys to gauge the management/visitor relationship at Old St. Paul’s. An in-depth interview with the site’s manager is analysed and presented comparatively against the results gained from conducting visitor surveys. This research provides an investigation into contemporary heritage practice in New Zealand and offers a pilot study for future development in the heritage sector. Furthermore, it is suggested that heritage sites could adopt similar summative practices to those used in the museum sector in order to monitor visitor satisfaction and the perception of quality.</p>

scholarly journals Formation of clusters in cultural heritage – strategies for optimizing resources in museums

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Héctor Moreno - Mendoza ◽  
Agustín Santana - Talavera ◽  
José Molina - González
Keyword(s):  
Cultural Heritage ◽  
Statistical Significance ◽  
Management Strategies ◽  
Cultural Development ◽  
Point Of View ◽  
Content Type ◽  
Homogeneous Groups ◽  
Heritage Sites ◽  
Tourism Product ◽  
New Ideas

PurposeThe purpose of this study is to affirm that it is possible to segment visitors of cultural heritage into homogeneous groups according to a series of characteristics to detect the variables that have statistical significance to identify visitor clusters.Design/methodology/approachFour case studies were selected, where a total of 500 questionnaires were made to visitors. The authors proceeded with cluster analysis using SPSS software to differentiate visitor segments. Four groups of visitors were first identified and which have subsequently been reduced to three, according to several factors.FindingsThe main contributions of this paper are: (1) the segment to which each one of the determinants of the cultural tourism product is dedicated; (2) the variable object of the analysis, i.e. the formation of visitor segments; and (3) the inclusion of less studied variables such as type of accommodation contracted, treatment offered in the museums or entrance price.Research limitations/implicationsThe analysis has been developed in different museums, with different management models, in a specific place. However, the results are generalizable to other places and to other institutions that manage cultural heritage. The implications are management strategies for a sustainable cultural development in institutions of tourism and heritage.Practical implicationsFrom a practical point of view, the results are useful for cultural managers, travel agencies, tour operators, tourism companies or political offices, among others, because they generate new ideas and strategies focused on maximizing the use of the resources of cultural institutions.Social implicationsFor both local and non-local agents, the knowledge of the factors that make up the groups of visitors in the heritage sites represents a strategy in aspects of marketing, promotion and distribution, thus generating capacities for the different intermediaries, and the possibility of negotiating lower prices with better benefits. It is also possible to create new products destined for other publics.Originality/valueThe study is original because this has not been published.

Post-disaster tourism: Towards a tourism of transition

2016 ◽  
Vol 17 (3) ◽  
pp. 306-327 ◽  
Author(s):  
Hazel Tucker ◽  
Eric J Shelton ◽  
Hanna Bae
Keyword(s):  
New Zealand ◽  
Disaster Recovery ◽  
Dark Tourism ◽  
Tourism Promotion ◽  
Tourism Product ◽  
National Media ◽  
The Relationship ◽  
Disaster Narratives ◽  
Post Disaster

‘Disaster tourism’ is usually conflated with ‘dark tourism’ and also is often linked with disaster recovery. This article contributes to discussion on these relationships by examining the post-disaster narratives which have played out through tourism in the central Canterbury city of Christchurch, New Zealand, following the major earthquakes of September 2010 and February 2011. Through an analysis of regional and national media and tourism promotion material related to the earthquakes, the post-disaster narratives which developed in relation to tourism were observed. The article thereby highlights how disasters become framed through tourism, showing how post-quake tourism narratives can transition from narratives of destruction and loss to narratives of renewal and hope. The notion of ‘transition’, having become a powerful tourism product in itself, sheds new light on the relationship between ‘disaster tourism’ and ‘dark tourism’ and also between tourism and disaster recovery.

A risk-reduction framework for urban cultural heritage: a comparative study on Italian historic centres

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francesca Giuliani ◽  
Rosa Grazia De Paoli ◽  
Enrica Di Miceli
Keyword(s):  
Cultural Heritage ◽  
Social Life ◽  
Large Scale ◽  
Qualitative Assessment ◽  
Content Type ◽  
Heritage Sites ◽  
Step Procedure ◽  
Response And Recovery ◽  
A Site ◽  
Key Resources

PurposeThe purpose of this paper is to present and validate a large-scale methodology for risk assessment and management in cultural heritage sites, taking into account their specific tangible or intangible values. Emphasis is given to historic centres that are key resources in building resilience to disasters but are also highly vulnerable due to several factors, such as the characteristics of the built environment, the community and social life, the lack of risk awareness and maintenance and finally the poor regulatory framework for their management and valorisation.Design/methodology/approachThe multi-step procedure starts from the assessment of the attributes of cultural heritage in order to identify priorities and address the analysis. Then, it evaluates the primary and secondary hazards in the area, the vulnerabilities and threats of the site and the impacts of the chain of events. Finally, it allows for calibrating a site-specific set of mitigation, preparedness, response and recovery measures.FindingsThe application to two case studies in the Italian peninsula, the historic centres of San Gimignano and Reggio Calabria, allows for identifying research gaps and practical opportunities towards the adoption of common guidelines for the selection of safety measures.Originality/valueBy providing a qualitative assessment of risks, the research points out the potentialities of the methodology in the disaster risk management of cultural heritage due to its capacity to be comprehensive and inclusive towards disciplines and professionals.

Dark Tourism in the Philippines Islands

2019 ◽  
pp. 23-42
Author(s):  
Bintang Handayani ◽  
Hugues Seraphin ◽  
Maximiliano Korstanje
Keyword(s):  
The Philippines ◽  
Southeast Asian ◽  
Significant Other ◽  
Dark Tourism ◽  
Heritage Sites ◽  
The Future

Though the study of dark tourism has been widely expanded over the recent years, less attention was given to the Southeast Asian destinations. Dark tourism exhibits events that are marked a disgrace, the fatalities that interrogate on our own vulnerability. As a gaze of the Significant Other, dark tourism anthropologically mediates between our finitude and the future. The chapter centers on Philippines as a new emergent destination of dark tourism, stressing the contributions of the industry to the heritage sites but alerting the contradictions this new morbid consumption generates.

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