scholarly journals Performance Analysis of B2B and B2C companies in Northern Macedonia and Serbia

2020 ◽  
Vol 2 (2) ◽  
pp. 89-99
Author(s):  
Vedat Asipi ◽  
Benjamin Duraković
Keyword(s):  
Developing Countries ◽  
Performance Analysis ◽  
Business Models ◽  
Total Employment ◽  
Employment Level ◽  
Goods And Services ◽  
Performance Differences ◽  
Business To Consumer ◽  
Business To Business

The purpose of this paper is to analyze and compare two different business models called business to business and business to consumer. The first model -business to business or B2B is defined as the transfer of goods and services between businesses or firms without the interference of consumers. The second model, business to consumer or B2C is customer-oriented in which the goods and services are sold immediately to customers in the market. This research focuses on the performance of these two business models in North Macedonia and Serbia. Our analysis tries to provide information regarding the countries’ development in different sectors within B2B and B2C models that are affected by specific indicators such as net salaries, total employment level, investment and exports, and research&innovation. Furthermore, besides the analysis of these indicators separately for each country, the paper will show the results and compare the performance differences among listed developing countries.

B2B, B2C and Virtual Enterprise Management Systems

2020 ◽  
pp. 118-127
Author(s):  
Yong Geng Chen
Keyword(s):  
Virtual Enterprise ◽  
Enterprise Management ◽  
Virtual Enterprises ◽  
Future Directions ◽  
Web Based ◽  
Goods And Services ◽  
Detailed Evaluation ◽  
Business To Consumer ◽  
Definition Of ◽  
Business To Business

This research paper provides a detailed evaluation of the business concepts in Electronic Commerce (E-Commerce). The concept of E-Commerce defines the exchange of goods and services with monetary value between consumers and companies. E-Commerce is a web-based catalogue whereby buyers can possibly place order and sellers possibly accept payments. E-Commerce incorporates two forms of business: Business-to-Business (B2B) and Business-to-Consumer (B2C), which provides a definition of the commerce transactions between enterprises, such as between the wholesalers and the manufacturers or the retailers. B2C E-Commerce provides enterprises with the model which allows businesses to deliver purchasers to the relevant merchants and achieve from the commission rewards given by the merchants. This paper evaluates two forms of business with relation to management of Virtual Enterprises (VE) in the field of E-Commerce. The paper will end with an analysis of VE before projecting future directions for health of B2B and B2C in business.

An Introduction to Business Marketing

2011 ◽  
Author(s):  
Chris Fill ◽  
Scot McKee
Keyword(s):  
Supply Chains ◽  
Relationship Marketing ◽  
Perceived Value ◽  
Marketing Mix ◽  
Business Markets ◽  
Principal Characteristics ◽  
B2b Marketing ◽  
Goods And Services ◽  
Business To Consumer ◽  
Business To Business

This chapter explores some of the principal characteristics used to define business markets and marketing. It establishes the key elements of business-to-business (B2B) marketing and makes comparisons with the better-known business-to-consumer (B2C) sector. This leads to a consideration of appropriate definitions, parameters and direction for the book. After setting out the main types of organisations that operate in the B2B sector and categorising the goods and services that they buy or sell, the chapter introduces ideas about the business marketing mix, perceived value, supply chains, interorganisational relationships and relationship marketing. This opening chapter lays down the vital foundations and key principles which are subsequently developed in the book.

Digitalisation of the Global FinTech Industry

2020 ◽  
pp. 431-449 ◽  
Author(s):  
Muhammad Waleed Butt ◽  
Usman Javed Butt
Keyword(s):  
Developing Countries ◽  
Digital Media ◽  
Financial Services ◽  
Business Models ◽  
Banking Industry ◽  
Digital Technologies ◽  
Value Proposition ◽  
Goods And Services ◽  
Digital Disruption ◽  
Financial Technology

The digitalisation of global financial technology and marketing is central for the success of many banking organisations across the globe. Digital disruption is a change that occurs when new emerging digital technologies and business models affect the value proposition of existing goods and services for low end demanding customers or for new market customers. Digital banking or online or virtual banking is leading to the digitization of all the traditional banking activities, products, process, or services. It is needless to state that mere adaptation of digital media to comply with trends does not guarantee success. The digital trends in the banking industry has seen banks focusing on digitalization core processes, increasing awareness, financial inclusions, and undertaking sustainable practices. FinTech (i.e., financial technology) is competing with traditional financial methods in the delivery of financial services and reaching the unbanked segment of society, particularly in developing countries. There is a strong need to understand drivers and trends in the FinTech industry.

Business models in the business-to-business and business-to-consumer worlds – what can each world learn from the other?

2016 ◽  
Vol 31 (8) ◽  
pp. 943-954 ◽  
Author(s):  
Ryan Neill Stott ◽  
Merlin Stone ◽  
Jane Fae
Keyword(s):  
Business Model ◽  
Design Methodology ◽  
Business Models ◽  
Academic Research ◽  
Content Type ◽  
Managerial Implications ◽  
Business To Consumer ◽  
Business To Business ◽  
Practical Implications ◽  
Proper Analysis

Purpose The purpose of this research is to identify how managers can apply the results of academic research into the concept of business models for creating and evaluating possible models for their businesses. Design/methodology/approach A review of the literature is followed by two case studies, from the airline and logistics industries, followed by recommendations based on both. Findings The findings are that there is relatively weak consensus among academics as to the definition and meaning of a business model and its components, and that the notion of generic business model applies better within rather than between industries, but that the discussion is a very fertile one for developing recommendations for managers. Practical implications The managerial implications of the study are that in their planning and strategizing, managers should factor in a proper analysis of the business model they currently use and one that they could use. Originality/value The study provides a useful addition to the literature on the practical implications of business models.

Structural Influences on Global E-Commerce Activity

2008 ◽  
pp. 3357-3364
Author(s):  
M. Lynne Markus ◽  
Christina Soh
Keyword(s):  
Information Management ◽  
Operations Management ◽  
Business Models ◽  
Global Information ◽  
Structural Factors ◽  
Access Technology ◽  
Financial Infrastructure ◽  
Business To Consumer ◽  
Use Of The Internet ◽  
Business To Business

An important line of research on global information management examines the effects of national culture on IT development, operations, management and use. This paper argues that global information management researchers should not lose sight of structural conditions related to business-to-business and business-to-consumer e-commerce activity. Structural conditions are physical, social and economic arrangements that shape e-commerce business models and influence individual and organizational use of the Internet. Examples include geography (which affects the physical distribution of goods purchased online), space (which influences the choice of access technology for e-commerce) and financial infrastructure (which is related to credit card use). Structural conditions differ from country to country—and even from location to location within country, but they are not necessarily related to dimensions of natural culture. Therefore, valid explanations of global differences in e-commerce activity require a careful assessment of relevant structural factors.

Structural Influences on Global E-Commerce Activity

2011 ◽  
pp. 1-13
Author(s):  
M. Lynne Markus ◽  
Christina Soh
Keyword(s):  
Information Management ◽  
Operations Management ◽  
Business Models ◽  
Global Information ◽  
Structural Factors ◽  
Access Technology ◽  
Financial Infrastructure ◽  
Business To Consumer ◽  
Use Of The Internet ◽  
Business To Business

An important line of research on global information management examines the effects of national culture on information technology (IT) development, operations, management, and use. This chapter argues that global information management researchers should not lose sight of structural conditions related to business-to-business and business-to-consumer e-commerce activity. Structural conditions are physical, social, and economic arrangements that shape e-commerce business models and influence individual and organizational use of the Internet. Examples include geography (which affects the physical distribution of goods purchased online), space (which influences the choice of access technology for e-commerce), and financial infrastructure (which is related to credit card use). Structural conditions differ from country to country — and even from location to location within country, but they are not necessarily related to dimensions of natural culture. Therefore, valid explanations of global differences in e-commerce activity require a careful assessment of relevant structural factors.

E-Commerce Challenges for Caribbean Businesses

2005 ◽  
pp. 239-245
Author(s):  
Richard M. Escalante
Keyword(s):  
Developing Countries ◽  
Developed Countries ◽  
Legal Issues ◽  
Global Environment ◽  
Business Practices ◽  
Business Transactions ◽  
Computer Mediated ◽  
Business To Consumer ◽  
Networked Economy ◽  
Business To Business

The global environment of e-commerce is revolutionizing business practices and reshaping traditional business transactions over “computer-mediated networks” (Schmitz et al., 2001). Although fairly well-established in developed countries, e-commerce in Caribbean developing countries remains in the early stages of development. Put it simply, given the peculiar set of social, economic, technical, and legal issues affecting these economies, e-commerce is viewed as a complex but challenging business issue. Admittedly, both local and regional businesses have realized that e-commerce can “accelerate economic development” (Schmitz et al., 2001) in their respective economies. As a result, they have hastily attempted to “leap-frog” into the global networked economy. Yet, several challenges remain to be faced by these businesses. This article is concerned specifically with Internet-based Business-to-Consumer (B2C) e-commerce, unlike other e-commerce forms, such as Business-to-Business (B2B) and Business-to-Government (B2G).

Impact of quality and innovation strategies on business performance of Bosnian B2B and B2C companies

2019 ◽  
Vol 1 (1) ◽  
pp. 24-33
Author(s):  
Benjamin Durakovic ◽  
Amar Cosic
Keyword(s):  
Business Performance ◽  
Business Models ◽  
Foreign Market ◽  
Employment Level ◽  
Know How ◽  
Business Opportunities ◽  
Market Leader ◽  
Innovation Strategies ◽  
Business To Business ◽  
Is Outsourcing

The aim of this paper was to compare two business models, namely business to business and business to customer. The first model is oriented towards the delivery of intermediate goods ordered by an immense foreign market leader that is outsourcing a part of its business. The second model is more customer oriented and is about innovation and creation of goods ready to be immediately sold on the market. Bosnia is a developing country, and often a place for establishing B2B businesses. However, we are lacking in innovation, our own know-how and creation of challenging business opportunities. It also faces the problem of brain drain, therefore it is in a need of a plan for retaining the youth within the country. The analysis aimed to show how the employment level is affected by the investments, exports, and salaries within the B2B and B2C group of sectors. The results showed that Bosnia has a huge potential for employment increases if the concentration of investments is directed towards innovations and B2C businesses.

Managing Operations in the E-Commerce Era

2011 ◽  
pp. 281-301
Author(s):  
Henry Aigbedo
Keyword(s):  
Human Activity ◽  
Transformation Process ◽  
The Internet ◽  
Last Millennium ◽  
Goods And Services ◽  
Business Transactions ◽  
Key Issues ◽  
Business To Consumer ◽  
The Many ◽  
Business To Business

Of the many innovations that have impacted humanity during the last millennium, the Internet can be considered by far the most pervasive: It is transforming different facets of human activity, not the least of which are business transactions. One of the fundamental issues that a given firm’s management seeks to address, is how best to utilize input resources to provide customers with goods and services of higher value, thus generating profits and increasing market share. To facilitate activities embodied in this transformation process, a growing number of firms now use the Internet. This chapter analyzes the interrelationship between e-commerce and operations, and assesses the role operations should play to ensure the success of business-to-consumer and business-to-business e-commerce. It also proposes how to address key issues in order to harness the full capability of the Internet for commerce.

Services Marketing – A Study With Reference To Private Hospitals In Dharmapuri District

2019 ◽  
Vol 118 (9) ◽  
pp. 390-407
Author(s):  
Dr. M. RAJA
Keyword(s):  
Financial Services ◽  
Service Marketing ◽  
Services Marketing ◽  
Air Travel ◽  
Professional Services ◽  
Private Hospitals ◽  
Goods And Services ◽  
Travel Health ◽  
Business To Consumer ◽  
Business To Business

Services marketing are a sub field of marketing which covers the marketing of both goods and services. Goods include the marketing of fast moving consumer goods (FMCG) and durables. Services marketing typically refer to the marketing of both business to consumer (B2C) and business to business (B2B) services. Common examples of service marketing are found in telecommunications, air travel, health care, financial services, all types of hospitality services, car rental services, and professional services.

Sign in / Sign up

Export Citation Format

Share Document