scholarly journals A STUDY OF NON-PERFORMING ASSETS WITH SELECTED SCHEDULED COMMERCIAL BANKS

2020 ◽  
pp. 127-136
Author(s):  
Bhavsinh Dodia
Keyword(s):  
Commercial Banks ◽  
Driving Force ◽  
Banking Sector ◽  
Recent Time ◽  
Operational Performance ◽  
Operational Cost ◽  
Statistical Tool ◽  
Earning Capacity ◽  
Public Sector Banks ◽  
Time Changes

The banking sector reforms measures since 1991, had epoch-making/ likely to have a significant effect on a particular period of time changes for banking activities with international standard. Earlier, profits were seldom a matter of serious concern to banks. Deposit mobilization was the main goal. These by gone days profit became a driving force through cutting of operational cost. The earning capacity and profitability in many banks is affected by NPA, which affects the liquidity, profitability and equity. In recent time the reduction of NPAs in banks is biggest challenges in the Indian economy. An attempt of present study that knows RBI guidelines regarding NPA recognition, classification and provisioning and an effort to made evaluate the operational performance of selected 10 Public Sector Banks and 10 Private Sector Banks with using various statistical tool& techniques like Mean, Standard deviation and ANOVA test used to analyzed data.

Determinants of Diffusion and Adoption of ATM cum Debit Cards in Indian Banking Sector

2019 ◽  
Vol 21 (5) ◽  
pp. 1263-1278
Author(s):  
Kamalpreet Kaur ◽  
Mandeep Kaur
Keyword(s):  
Public Sector ◽  
Market Share ◽  
Commercial Banks ◽  
Banking Sector ◽  
New Technology ◽  
Banking Services ◽  
Public Sector Banks ◽  
Interest Income ◽  
Automated Teller Machine ◽  
Debit Cards

Plastic cards are the neglected innovation as far as its research on diffusion and adoption from bankers’ perspective is concerned. The study emphasizes on the identification of factors which may have influenced the banks to adopt Automated Teller Machine (ATM) cum debit cards along with their traditional banking services. Bank-specific variables were investigated to deepen the understanding of the diffusion and adoption of ATM cum debit cards. The sample of the study is confined to 50 commercial banks, out of which 23 are private and 27 are public sector banks. The empirical findings reveal that size, non-interest income, non-performing assets, profitability, age and market share of the bank are the variables which have contributed significantly in the diffusion and adoption of ATM cum debit cards. The present study would serve as the roadmap for the regulators to frame policies and guidelines while introducing new technology in the industry, which are best suited to customers as well as bankers.

Revenue efficiency analysis of scheduled commercial banks in a dynamic environment

2015 ◽  
Vol 8 (2) ◽  
pp. 184-210 ◽  
Author(s):  
Aparna Bhatia ◽  
Megha Mahendru
Keyword(s):  
Commercial Banks ◽  
Banking Sector ◽  
Allocative Efficiency ◽  
Empirical Work ◽  
Dynamic Environment ◽  
Specific Reference ◽  
Content Type ◽  
Customer Base ◽  
Public Sector Banks ◽  
Revenue Efficiency

Purpose – The paper aims to analyze the revenue efficiency (RE) of Scheduled Commercial Banks in India. The study also determines the nature of Return to Scale (RTS) of banks and thereby identifies the leaders and laggards in the Indian Banking Sector. Design/methodology/approach – RE of banks is calculated by using the non-parametric approach, namely, data envelopment analysis. Further, the efficiency scores are decomposed into technical and allocative efficiency. Findings – Public Sector Banks have higher RE as compared to their counterparts in private and foreign sectors. The choice of operating on incorrect scale is identified as the primary reason of inefficiency. It is suggested that banks should expand their business by opening new branches and also try to increase their customer base. Overall, it is seen that trends in RE are somewhat affected by the dynamism in the environment along with the bank-specific factors. Originality/value – With specific reference to India, less empirical work has been carried out with respect to RE. None of the studies has identified that revenue inefficiency is caused either by mispricing of outputs or giving wrong choice of outputs.

Measuring Service Quality of Commercial Banks in an Underdeveloped Economy

2014 ◽  
pp. 256-267
Author(s):  
M. P. Bezbaruah ◽  
Basanta Kalita
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Commercial Banks ◽  
Banking Sector ◽  
Quality Standard ◽  
Reform Era ◽  
The Public ◽  
Public Sector Banks ◽  
Private Banks

In the post-reform era, quality delivery of the services has acquired centre point of the service industry around the globe. The banking sector being purely a service-related industry has been influenced more by the issue of providing quality service. With the entry of private banks, the banking sector has gone through many transformations including the way services are extended. In a backward state like Assam, this has arrived a little late, but the changes are gradually visible. The chapter captures the service quality standard of the Scheduled Commercial Banks (SCBs) and also for the different bank groups in order to make a comparison. The SERVPERF scale is used to study the replies of the customers in two cities, Guwahati and Tezpur, and some econometric tools are used to analyse the data. The study reveals that the private sector banks are far ahead of the public sector banks in terms of quality of service. The private banks influence the service quality of the SCBs the most among all the bank groups. Overall, the public sector banks, which are the dominant market players, will have to work hard to catch the level of the private banks.

scholarly journals Comparative Performance Evaluation of Selected Commercial Banks in India using CAMELS Rating Model

2018 ◽  
Vol 2 (1) ◽  
pp. 24 ◽  
Author(s):  
Elizabeth M. Samuel
Keyword(s):  
Commercial Banks ◽  
Banking Sector ◽  
Global Market ◽  
Capital Adequacy ◽  
Annual Reports ◽  
Comparative Performance ◽  
Earning Capacity ◽  
Management Efficiency ◽  
Asset Quality ◽  
Rating Model

Sound financial health of a bank is the guarantee not only to its depositors but is equally significant for the shareholders, employees and whole economy as well. As sequel to this maxim, efforts have been made from time to time to measure the financial position of each bank and manage it efficiently and effectively.Indian banking sector widely includes commercial, nationalized, co-operative, private and international banks in its fold. In the present study an attempt is made to evaluate the financial performance of three major commercial banks (IOB, Canara Bank and Syndicate Bank) using CAMELS Rating Model. CAMELS rating model is basically an approach widely used to measure the performance of banking unit inside and outside India. This model measures the performance of banks from all important parameters like Capital adequacy, Asset quality, Management efficiency, Earning quality, Liquidity and sensitivity to market. The study is based on secondary data drawn from the annual reports. For the purpose of evaluation the data’s of five years (2011-2016) before demonetization are analyzed by calculating the 17 ratios related to CAMELS rating model. It is found out that according to Basel Norm the overall state of capital adequacy of all the three banks are satisfactory. As far as loan portfolio is concern, the overall state of asset quality and management efficiency are satisfactory, whereas the earning capacity of the banks is not and the liquidity is also not satisfactory. The high level of NPAs and sluggishness in the domestic growth, slow recovery in the global economy and the continuing uncertainty in the global market leading to lower exports and imports are one of the main reasons for the low earning capacity of banks along with these reasons RBI’s new rules to make higher provisioning for substandard assets also affected the earning capacity of all the three banks. Based on the evaluations all the three commercial banks should improve its earning capacity and the liquidity position to perform efficiently and effectively.

Measuring Service Quality of Commercial Banks in an Underdeveloped Economy

2016 ◽  
pp. 1316-1327
Author(s):  
M. P. Bezbaruah ◽  
Basanta Kalita
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Commercial Banks ◽  
Banking Sector ◽  
Quality Standard ◽  
Reform Era ◽  
The Public ◽  
Public Sector Banks ◽  
Private Banks

In the post-reform era, quality delivery of the services has acquired centre point of the service industry around the globe. The banking sector being purely a service-related industry has been influenced more by the issue of providing quality service. With the entry of private banks, the banking sector has gone through many transformations including the way services are extended. In a backward state like Assam, this has arrived a little late, but the changes are gradually visible. The chapter captures the service quality standard of the Scheduled Commercial Banks (SCBs) and also for the different bank groups in order to make a comparison. The SERVPERF scale is used to study the replies of the customers in two cities, Guwahati and Tezpur, and some econometric tools are used to analyse the data. The study reveals that the private sector banks are far ahead of the public sector banks in terms of quality of service. The private banks influence the service quality of the SCBs the most among all the bank groups. Overall, the public sector banks, which are the dominant market players, will have to work hard to catch the level of the private banks.

scholarly journals An Assessment of Profitability and Efficiency of Commercial Banks in India

2018 ◽  
Vol 7 (2) ◽  
pp. 47-53
Author(s):  
Shradha H. Budhedeo
Keyword(s):  
Public Sector ◽  
Financial Crisis ◽  
Commercial Banks ◽  
Global Economy ◽  
Banking Sector ◽  
Global Financial Crisis ◽  
Emerging Market ◽  
Foreign Banks ◽  
Public Sector Banks ◽  
The Face

Efficiency and stability of the banking sector is a pre-requisite to economic growth of the nation. The banking industry has undergone phenomenal transformation over the past six decades since independence. Banks have shifted from traditional methods of banking to newer modern systems. This has led to impressive growth of commercial banks in India. In the year 2007, financial crisis loomed over the global economy with severe adverse effects on many western economies. In comparison, India stood poised as the fastest growing emerging market economy in the face of turmoil and pessimism. Although India stood strong, many banks started witnessing a change in their growth path during the post global financial crisis period. The public sector banks witnessed major setbacks with decline in their financial performance. In this light, the objective of the study is defined; so as to determine the role of efficiency and profitability indicators on the performance of bank groups. The findings of the study reveal that foreign banks have shown outstanding profitability performance and excellent management efficiency. It is the private sector banks that have outperformed the competing bank groups in terms of earning efficiency. Public sector banks have lagged behind with deteriorating profitability and efficiencies during the analysis period.

scholarly journals Measuring Overall Customer Satisfaction for CRM Activities Performed by Indian Commercial Banks in Surat City

2020 ◽  
Vol 8 (1) ◽  
pp. 16-27
Author(s):  
Shaileshkumar Jausukhbhai Limbad ◽  
Vinod Patel
Keyword(s):  
Public Sector ◽  
Customer Satisfaction ◽  
Significant Relationship ◽  
Commercial Banks ◽  
Management Practices ◽  
Banking Sector ◽  
Research Study ◽  
Marketing Mix ◽  
Customer Relationships ◽  
Public Sector Banks

Purpose: The primary purpose of this paper is to measure the customer perception towards customer relationship management practices of Indian commercial banks in Surat city. The researcher also tries to study the different factors affecting the private and public sector banks’ customers.Design/methodology/approach: This research study is descriptive. The study adopted a nonprobability convenience sampling method after initially applying the stratified sampling. Findings: For private sector banks, reliability, responsiveness, and marketing mix elements have a significant relationship with overall satisfaction and also a significant relationship between overall customer satisfaction and loyalty. For public sector banks, a significant relationship found between assurance and marketing mix elements with overall customer satisfaction and between overall satisfaction and loyalty.Practical implications: The study researcher tried to establish a relationship between customer satisfaction and effective management of customer relationships. It is to be suggested that the banking sector, regardless of the tangible elements, should improve its operations in providing customers with highly advanced and reliable services.Originality/value: The research study aims to make managers able to assess CRM activities and processes in Indian commercial banks, focusing on new methods of delivering banking services and ways to managing healthy relationships with key customers.

scholarly journals Factors Influencing the Earning Capacity of NCBs in Bangladesh: An Evaluation

2018 ◽  
Vol 5 (1) ◽  
pp. 33-38
Author(s):  
Taposh Kumar Neogy ◽  
Aditi Sonia Aishi
Keyword(s):  
Economic Development ◽  
Influencing Factors ◽  
Commercial Banks ◽  
Banking Sector ◽  
Economic Activities ◽  
Earning Capacity ◽  
Significant Difference ◽  
Banking Business ◽  
Creativity And Innovation ◽  
Growth Economic

Recently, Bangladesh economy has been experiencing a rapid growth in most of the sectors of economic activities. For the attainment of higher levels of economic development, Bangladesh is trying to achieve and maintain high rates of economic growth. Economic development and the development of banking sector are closely related. The banks especially state-owned commercial banks have been playing significant role to the development process. The state-owned commercial bank makes the profit through banking business. But there are some factors those influence the profit volume of state-owned commercial banks. The objective of the study is to identify those influencing factors and examine the opinions of the respondents regarding the factors. It is also attempted to see whether there is any significant difference of opinions among the respondents regarding various influencing factors of profit volume using null hypotheses, χ2 test and ANOVA test. It is found that the identified factors include attitude of government, maintenance of privacy, proper control, efficiency of management, conflict in management, creativity and innovation and job satisfaction. The study also revealed that the respondents are unanimous regarding the various influencing factors of profit volume.

scholarly journals Econometric Study of Loan Classification of Commercial Banks in Bangladesh

2015 ◽  
Vol 1 (6) ◽  
pp. 20-58
Author(s):  
Bijoy Chandra Das ◽  
Soma Rani Sutradhar
Keyword(s):  
Commercial Banks ◽  
Banking Sector ◽  
Recent Time ◽  
Main Function ◽  
Banking Business ◽  
Econometric Study

This research intends to exemplify the loan classification of commercial banks in Bangladesh. The study area is selected on commercial banks of Bangladesh. After liberation, our banking business had been performing well but very recent time most of the banks face a problem of loan classification. So they loss some profit and fall under trouble for the loan run. We know that there are 56 commercial banks in Bangladesh. Deposit collection and lending are the main function of these banks. The study is conducted on only five commercial banks of Bangladesh. Last 10 years data of the selected banks are considered to accomplish the study. This research focuses on the major challenges of good loan that obstruct smooth development of Bangladesh. This study conveys the message that if the loan classification is reduced and good loan culture is created, the banking sector will flourish very fast way.

scholarly journals Trend of Non-performing Assets (NPAS) of Indian Commercial Banks-An Analysis

2019 ◽  
Vol 8 (5) ◽  
pp. 01-07
Author(s):  
M Syed Ibrahim ◽  
Keyword(s):  
Commercial Banks ◽  
Banking Sector ◽  
Foreign Banks ◽  
Public Sector Banks ◽  
Financial Position ◽  
Agriculture Industry ◽  
Reserve Bank ◽  
Preceding Period ◽  
The Needy ◽  
Reserve Bank Of India

Banking and financial institutions play a pivotal role in the development of an economy especially in the mobilization and allocation of resources. The sound financial position of a bank is the guarantee not only to its depositors but equally important for the whole economy of any country. Stability of banking sector is considered to be an essential aspect of any country in the world. The banks are lending funds as loans and advances to various sectors such as agriculture, industry, personal and housing and other to meet the productive use of these funds. In recent situations, the banks are facing the problems of Non-Performing Assets (NPAs) and the banks need to be very cautious in extending loans to the needy people, the reason being mounting of NPAs. Now -a –days Non-Performing Assets has been the single largest cause of nuisance of the Indian banking sector. Non-Performing Assets are those assets on which the interest or principal have not been paid by the borrower for the specified period in accordance with the directions/guidelines issued by Reserve Bank of India (RBI) which is the Central Bank of India. The paper emphasizes the conceptual framework of Non-Performing Assets known as NPA in the banking sector. It further discusses and analyses the trend of NPAs in the three sectors of banks namely public sector banks, new private sectors banks and foreign banks for the preceding period of ten years (2007-08 to 2016-17). Finally, this study covers the measures to be taken to reduce the menace of NPA in banks. Keywords: Non-Performing Assets, Scheduled Commercial Banks, Advances, Gross NPA, Net NPA.

Sign in / Sign up

Export Citation Format

Share Document