scholarly journals An Analysis of Equalizing Capacity of State Transfers for Local Government Activities in Bulgaria

2019 ◽  
pp. 627-640
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
Tax Revenue ◽  
Transfer System ◽  
Fiscal Equalization ◽  
Intergovernmental Transfer ◽  
Delivery Costs ◽  
Fiscal Disparities

The aim of this paper is to examine the fiscal disparities among local governments in Bulgaria and to show the capabilities of the existing intergovernmental transfer system to reduce them. Fiscal equalization policy in Bulgaria is performed through a general equalization transfer for local activities the distribution of which is based on local government tax revenue, as well as on service delivery costs. We measured the extent of equalization in three years – 2007, 2011 and 2017, during which the equalization transfer formula underwent considerable changes. For 365 municipalities we found out that, although the applied equalization mechanisms reduced the inequality in municipal own-source revenuе the remaining fiscal disparities among local governments were still considerable. Our research also suggests that disparity-reducing strength of the general equalization transfer remained almost unchanged during the period under review with its equalizing potential hampered to a great extent by the inclusion of additional compensatory elements in the distribution formula.

First Meeting of the PIDE Committee on Devolution Reforms in Pakistan

2006 ◽  
Vol 45 (1) ◽  
pp. 157-161
Author(s):  
Durre-e- Nayab
Keyword(s):  
Local Government ◽  
Health Education ◽  
Service Delivery ◽  
Social Welfare ◽  
Human Development ◽  
Local Governments ◽  
Public Services ◽  
Municipal Services ◽  
Fiscal Decentralisation ◽  
National Reconstruction

The Local Government Ordinance (LGO), formulated by the National Reconstruction Bureau (NRB) in 2000 and promulgated by provincial governments in August 2001, assigns powers, responsibilities, and service delivery functions to three levels of local governments: district, tehsil, and union. Responsibilities for the delivery of social and human development services, such as primary and basic health, education and social welfare, are delegated to the district level, whereas municipal services, such as water, sanitation and urban services are assigned to the tehsil level. The LGO does not only deal with the delivery of public services in its plan but also stresses the need for fiscal decentralisation, claiming that “Fiscal decentralisation is the heart of any devolution exercise. Without fiscal decentralisation no authority is devolved.”

scholarly journals Citizen Awareness and Satisfaction Survey: The Case of Tumauini, Isabela Philippines

2021 ◽  
Vol 58 (1) ◽  
pp. 5478-5487
Author(s):  
Renejoy M. Bulos
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
The Philippines ◽  
Public Works ◽  
Face To Face ◽  
Citizen Satisfaction ◽  
Satisfaction Index ◽  
The People ◽  
Multi Stage

Local governments in the Philippines are the nearest service units to its citizens. They are expected to deliver quality services to their constituents. As recipients of the different services, citizens are deemed in better position to assess whether quality services are delivered by the different municipalities in the country. In order to address the need to gather citizens’ feedback on the service delivery performance of the local government units (LGU), the Department of Interior and Local Government developed the Citizen Satisfaction Index System (CSIS). The municipality of Tumauini in the province of Isabela is one of the selected LGUs to implement the CSIS project in the country to measure its performance in service delivery for 2018. This study assessed the awareness and satisfaction of the people in Tumauini, Isabela on the services for Public Works and Infrastructure delivered by the LGU. There were 150 respondents selected using the multi-stage probability sampling method. In gathering the data needed, face to face interview was used with the aid of survey questionnaire. Overall, results revealed that citizens of Tumauini are aware and satisfied with the different service indicators of the Public Works and Infrastructure programs. Results of the study may help local government officials in crafting policies and making management decisions to improve the performance of the local government of Tumauini in the provision and delivery of Public Works and Infrastructure services to its constituents.

Local Government as a Democracy Actor or a Service Delivery Actor

2014 ◽  
pp. 127-147 ◽  
Author(s):  
Peter Demediuk ◽  
Stephen Burgess ◽  
Rolf Solli
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
Local Governance ◽  
Governance Practice

Local governance occurs where a local government gives citizens a say in things that really matter to them, and e-governance initiatives provide electronic means to enable citizens to participate in this shared governing of the community. The clearer a local government is about the nature and degree to which it needs to act as a democracy actor (better citizens and better government) and/or a service delivery actor (better decision making), the greater the prospect that it can choose appropriate electronic means through an e-governance approach to meet those ends. In order to guide an e-governance practice and inform further research, this chapter: provides models that articulate the elements that constitute better decision making, better citizens, and better government, and presents examples from five local governments of how electronic means can satisfy particular ends.

Interrogating the Application of E-Governance for Service Delivery

2017 ◽  
pp. 31-60
Author(s):  
Francis Friday Nchuchuwe
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Web Sites ◽  
Local Governments ◽  
Computer Literacy ◽  
Demographic Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Secondary Sources ◽  
Internet Diffusion

This study examined the application of e-governance for service delivery in Ojo and Alimosho Local government areas of Lagos State. Questionnaire and Interviews were used as major instruments for data collection alongside other secondary sources. The simple Random Sampling technique was used to derive a sample of 100 respondents from a population size of 748 workers from Ojo and Alimosho Local Government Areas. Simple percentages were used for the demographic data analysis, as well as to test the hypotheses. The findings revealed that the application of E-governance is still a far cry in the local governments. Generally, the concept is novel among the workers as it is generally construed to mean electronic payment of salaries and lodgments into the Banks by the citizens. Beyond this, it was revealed that such facilities like web sites, constant electricity supply, enabling environments to boost tele-density, internet diffusion, adult computer literacy, cyber cafes, computer, etc. were not adequately available as expressed by the respondents.

Service Shedding in Local Governments: Why Do They Do It?

2015 ◽  
Vol 26 (2) ◽  
pp. 359-374 ◽  
Author(s):  
Scott Lamothe ◽  
Meeyoung Lamothe
Keyword(s):  
United States ◽  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
The United States ◽  
Delivery Mode ◽  
Time Period ◽  
Management Association ◽  
Alternative Service ◽  
Do So

Using four consecutive International City/County Management Association alternative service delivery arrangement surveys, this study explores the determinants of service shedding by local government in the United States. Our findings indicate that service shedding is fairly common, with almost 70% of jurisdictions experiencing at least one termination between 1992 and 1997. With regards to why jurisdictions shed services, we find that prior delivery mode is very influential. Specifically, services that were contracted out in the previous time period are much more likely to be dropped than are those that were produced in-house. We also find that the behavior of neighboring jurisdictions matters—if your neighbors tend to provide a service, you tend to continue to do so as well. We find little support for the idea that either budget stress or ideology is impactful in the decision to drop services.

scholarly journals Adapting Public Sector Services to Local Delivery

2012 ◽  
Vol 17 (Special Edition) ◽  
pp. 359-385 ◽  
Author(s):  
Ishrat Husain
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Public Service ◽  
Local Governments ◽  
Business Processes ◽  
Civil Service ◽  
Fiscal Decentralization ◽  
Education And Health ◽  
Number Of Factors ◽  
Management Policies

This article describes the local government system established in the 2001 Devolution Plan and its evolution over the period 2002-07, with a focus on two essential public services, education and health. We believe that the devolution of service delivery functions, delegation of financial powers, decentralization of authority, and deconcentration of executive powers, can, together, lead to better accountability of results and, hence, to improved public service delivery to the poor and marginalized. The Devolution Plan made inroads toward these goals, particularly in education, but their achievement was incomplete due to a number of factors, among those incomplete fiscal decentralization, limited targeting of backward areas, and centralizing tendencies of the provincial departments and civil service. Recommendations are offered on how to further develop the local government system more generally, with an eye towards increasing accountability and improving coordination both across local governments and between tiers. For this, complementary reforms to simplify business processes and revamp human resource management policies are needed; introducing a district level civil service is among the suggested changes. The article concludes with detailed recommendations on improving the decentralized delivery of education and health services.

scholarly journals Financial Autonomy as an Aid to Rural Development: A Study of Isoko North Local Government Area of Delta State

2021 ◽  
Vol 4 (3) ◽  
pp. 63-72
Author(s):  
Egware O.N. ◽  
Akporien O.F. ◽  
Otuya S.
Keyword(s):  
Local Government ◽  
Rural Development ◽  
Service Delivery ◽  
Survey Research ◽  
Local Governments ◽  
Local Government Area ◽  
State Governments ◽  
Financial Autonomy ◽  
Effective Administration

Lack of financial autonomy and undue interference by state governments have been identified as some of the impediments to effective administration of local governments in Nigeria. To this end, this study was carried out to examine the effect of financial autonomy on rural development using Isoko North Local Government Area as a case study. The study adopted a survey research design; hence, data were collected through the use of questionnaires administered to the management and staff of selected departments in Isoko North Local Government Council. The findings of the study indicate that financial autonomy will contribute positively to rural development and service delivery in the area of study, and recommends that local governments should be made financially autonomous to promote rural development and enhance better service delivery.

scholarly journals Achieving Quality Service Delivery: A Selected study in Perak Local Government

2018 ◽  
pp. 965-972
Author(s):  
Halimah Abdul Manaf ◽  
Rozita Abdul Mutalib ◽  
Ahmad Martadha Mohamed ◽  
Zaheruddin Othman ◽  
Solahuddin Ismail ◽  
...  
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
Descriptive Analysis ◽  
Quality Service ◽  
Level Of Satisfaction ◽  
Red Tape ◽  
The Government ◽  
Questionnaire Surveys

The quality of government service delivery has been questioned lately. Issues regarding bureaucratic red tape, inefficiency, delay, unresponsive, lack of empathy, and arrogance are some of the complaints received by the Public Complaint Bureau. Based upon this background, this paper attempts to examine the quality of service delivery in some selected local governments in Perak. The study utilizes a quantitative approach in which questionnaire surveys were distributed to local government staff and clients. A total of 500 customers and 150 staff participated in the survey. Using descriptive analysis, the findings demonstrate that the overall quality service delivery is satisfactory. Both citizens and staff feel that the local government involved in the study are able to deliver their services based on the needs of the clients. However, respondents also raise some serious concerns regarding certain issues such as lack of facilities (park and cleanliness ofpublic toilet), improper maintenance (drainage are clogged, recreational facilities are not maintained), and the availability of facilities and program for disable (OKU) group. The study postulates that the different level of satisfaction among the five selected local governments is due to the demographic characteristics of the government. To be specific, the more urban the government, the more it can generate the revenues, thus giving it more flexibility to provide quality service delivery to the customers. On the other hand, with adequate staff training and greater citizen empowerment, local government can always strive to ensure that services delivered are always effective and efficient.

scholarly journals Social Service Delivery in Southwestern Nigeria: Local Governments Perspective

2018 ◽  
Vol 8 (4) ◽  
pp. 294
Author(s):  
Odewale, Ayotunde David ◽  
Badejo, B. T
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
State Government ◽  
Social Service ◽  
Local Governments ◽  
Secondary Data ◽  
Primary Data ◽  
Southwestern Nigeria ◽  
Social Service Delivery ◽  
The Impact

This paper assesses the impact of local government on social service delivery in south-western Nigeria in tandem with their full constitutional responsibility particularly on primary education and road constructions. The related concepts were review. The study utilized both primary and secondary data. Primary data were collected through questionnaire administration and in-depth interviews. The study revealed that local government has a significant impact on social service delivery in Southwestern Nigeria (r = 0.438, p < 0.05). The paper highlighted some recommendations and concluded that local government had performed considerably well in delivery of social service to the populace in their concurrent responsibility with the state government, but relatively low in their mandatory functions.

FINANCIAL IMPACT OF REAL ESTATE TAX ON LOCAL GOVERNMENT TAX REVENUE

2019 ◽  
pp. 35
Author(s):  
Anita Kriviņa
Keyword(s):  
Local Government ◽  
Real Estate ◽  
Local Governments ◽  
Financial Impact ◽  
Tax Revenue ◽  
Tax Administration ◽  
Estate Tax ◽  
The Real Estate ◽  
Real Estate Tax ◽  
The Impact

The real estate tax is one of the direct taxes administered by municipalities and it is the only one tax in Latvia that is fully credited to the local government budget. The research object of the article is the financial impact of real estate tax on budgets tax revenue of local governments. The aim of the research is to analyse the impact of real estate tax revenue on municipal budget in the administration context of tax expenditure. In the frames of the research following hypothesis was formulated - real estate tax has a relatively small impact on revenue of municipal budget, but it has relatively high administration costs. In order to analyse the financial impact, it was researched the expenses of real estate tax administration. As the basis for the study the estimated and actual tax administration expenses of one municipality was used.

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