scholarly journals Factors affecting students’ intentions to use a university bus: Importance of travel attitudes and service quality attributes

2021 ◽  
Vol 9 (4B) ◽  
Author(s):  
Muhammad Ashraf Javid ◽  
◽  
Ghadeer Hamed Al-Kasbi ◽  

This paper aims to assess the student’s perceptions concerning to characteristics of a university bus service and private car. A questionnaire was designed consisting of personal and travel characteristics of the respondents, respondent's responses on the importance of various service qualities attributes, and mode choice characteristics. The total collected samples were 314 comprising of university students. The relaxed traveling, travel time saving, safety and privacy, and freedom and flexibility in traveling are significant characteristics of travel alternatives. Most of the students believe that traveling in a car gives them more freedom and flexibility in traveling. Traveling in a car is expensive, and students feel happy and relaxed while traveling on a university bus as compared to a car. Car-oriented and bus-oriented attitudes are also significant in determining the students’ intentions toward the university bus service considering their pro-social elements. These findings will help make improvements in the bus service seeking the students’ preferences.

Author(s):  
Eman Al-erqi ◽  
◽  
Mohd Lizam Mohd Diah ◽  
Najmaddin Abo Mosali ◽  
◽  
...  

This study seeks to address the impact of service quality affecting international student's satisfaction towards loyalty tothe Universiti Tun Hussein Onn Malaysia(UTHM). The aim of thestudy is to develop relationship between service quality factor and loyalty to the university from the international students’ perspectives. The study adopted quantitative approach where data was collected through questionnaire survey and analysed statistically. A total of 246 responses were received and found to be valid. The model was developed and analysed using AMOS-SEM software. Confirmatory factor analysis (CFA) function of the software was to assessed the measurement models and found that all the models achieved goodness of fit. Then path analysis function was used to assessed structural model and found that service qualityfactors have a significant effect on the students’ satisfaction and thus affecting the loyaltyto the university. Hopefully the outcome form this study will benefit the university in providing services especially to the international students.


Author(s):  
Nazanin Yousefian Miandoab ◽  
Mahnaz Shahrakipour ◽  
Sadegh Zare

<p>ABSTRACT<br />Objective: Health-care students should be properly trained to be able to solve the society problems in the future. One of the factors affecting the<br />academic progress of students is student’s educational attitudes that are affected by the factors such as their learning environment’s climate. The<br />aim of the current study is studying the ethical climate on the university students’ educational attitudes in the operating room of the medical science<br />university in Zahedan.<br />Methods: In this descriptive-analytical study, the students were selected by census method (62 students). To collect the data, a three-part questionnaire<br />was used that the first part was related to the demographic features, the second part was related to the educational attitude, and the third part was<br />related to Olson’s standard questionnaire. The data were analyzed in SPSS 19 by statistical tests, t-test, and variance analysis.<br />Results: The average age of students was 21.65±1.63 and 36 participants were female and 26 participants were male. 34 participants were educating<br />in semester 4 and 28 participants were educating semester 8. The average score of educational attitude was 87.01±9.20 and the average score of<br />ethical climate was 15.58±92.85, and the significant relationships were observed between the ethical climate and educational attitude (p=0.03).<br />Conclusion: The results of this study showed that students have a positive view of their field of study and existence ethical climate and managers, and<br />officials should try to maintain this situation, and the relationship between the ethical climate and educational attitude was significant.<br />Keywords: Educational attitude, Ethical climate, The university students, Operating rooms.</p>


1998 ◽  
Vol 1618 (1) ◽  
pp. 143-152 ◽  
Author(s):  
Peter J. Foote ◽  
Darwin G. Stuart

Results of customer satisfaction surveys conducted for five express and two local Chicago Transit Authority bus routes serving Chicago’s North Corridor are presented. More than 4,000 surveys were returned from bus routes typically carrying more than 58,000 daily riders. Survey respondents were asked to proceed through a list of 10 service quality attributes, first indicating how satisfied they were with that service aspect and, second, rating the importance of that service feature to them. Both local and express bus riders were most satisfied with safety from crime and driver courtesy. They were both least satisfied with ability to find a seat and on-time performance at their stop. Four service features were also together rated highest in importance by both rider types: safety from crime, reach destination quickly, on time at stop, and frequency of buses. By further matching satisfaction against importance scores, the highest priority for ongoing bus service improvement in the North Corridor was assigned to better on-time performance and frequency of bus service. Customer satisfaction components of a customer loyalty index were also analyzed. On-board survey methodology conclusions regarding the ability of survey respondents to complete both importance and satisfaction components on both express and local bus routes with surveyor prompting are also presented.


2010 ◽  
Vol 2 (2) ◽  
pp. 449-452 ◽  
Author(s):  
Nerguz Bulut Serin ◽  
Oğuz Serin ◽  
F. Sülen Şahin

2020 ◽  
Vol 1 (39) ◽  
pp. 35-44
Author(s):  
Linh Huynh Truc Phan ◽  
Khuong Tan Huynh ◽  
An Thi My Nguyen

The study is done to confirm the factors that affecting on the acception of the students about electronic atTra Vinh University. The research sample is surveyed from 278 university students of various sụbjects to April 2020 to May 2020, including 254 students are using electronic courses at the university. The study is basedon the method of assessing the reliability of scale by Cronbach’s Alpha, exploratory factor analysis (EFA) and linear structure analysis (SEM). The research result shows that the positively influencing factors on the acception of Tra Vinh University including usefulness, social influence and habits. This study also contributes some solutions to complete the policy of attracting students to use e-learning courses at Tra Vinh University.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alberto Guillén Perales ◽  
Francisco Liébana-Cabanillas ◽  
Juan Sánchez-Fernández ◽  
Luis Javier Herrera

PurposeThe aim of this research is to assess the influence of the underlying service quality variable, usually related to university students' perception of the educational experience. Another aspect analysed in this work is the development of a procedure to determine which variables are more significant to assess students' satisfaction.Design/methodology/approachIn order to achieve both goals, a twofold methodology was approached. In the first phase of research, an assessment of the service quality was performed with data gathered from 580 students in a process involving the adaptation of the SERVQUAL scale through a multi-objective optimization methodology. In the second phase of research, results obtained from students were compared with those obtained from the teaching staff at the university.FindingsResults from the analysis revealed the most significant service quality dimensions from the students' viewpoint according to the scores that they provided. Comparison of the results with the teaching staff showed noticeable differences when assessing academic quality.Originality/valueSignificant conclusions can be drawn from the theoretical review of the empirical evidences obtained through this study helping with the practical design and implementation of quality strategies in higher education especially in regard to university education.


2020 ◽  
Vol 4 (2) ◽  
pp. 177-184
Author(s):  
Md. Sabbir Ahmed ◽  
Safayet Khan ◽  
Kamrul Hsan ◽  
Liton Chandra Sen ◽  
Fakir Md Yunus ◽  
...  

Author(s):  
Hanh Vy Le

Concentration is one of the most influential decisive factors in student’s learning quality. The higher the student's level is, the less concentration they pay in class, especially university students. Owing to this low level of concentration ability, many lecturers find it hard to maintain their enthusiasm when teaching students from this level, and also those students find it hard to achieve the best outcome when graduating from university. For that reason, this article will provide an understanding of all the distractions that undergraduate students may have during their class. Also, the roles of a teacher will be put into a discussion so that readers as teachers from all levels can have a better and deeper look into this academic job, with the hope that they may find it useful for any of their changes later if they think it is necessary so that their learners can have better experiment with them in class. And after all the analysis, this article will suggest some good and applicable solutions that can be applied to improve the situation. Hopefully, this would advance the teaching and learning quality in the university environment.


2020 ◽  
Author(s):  
mohammed Hawash ◽  
Rami Mosleh ◽  
Ahmad Hanani ◽  
Yazun Jarar ◽  
Yousef Hajyousef

Abstract Background Smoking is one of the main causes of lung cancer. It was estimated that tobacco smoking might kill 10 million people annually in the next 20–30 years, and Shisha smoking has been a common habit worldwide during the last 20 years, especially in the Middle East. This study aimed to determine the prevalence of Shisha smoking and to make comparisons among three countries in the Middle East, thereby establishing factors associated with shisha smoking among university students in Palestine, Jordan, and Turkey. Method An online cross-sectional study was carried out among university students from Palestine, Jordan, and Turkey. A total of 2030 students were selected for the study. The students were asked to answer an online structured questionnaire consisting of questions concerning the prevalence and patterns of Water pipe smoking and associated factors. Result The overall prevalence of Water pipe smoking was 31.8%. Less than a quarter of university students (21.7%) had ever smoked Water pipe. The highest percentage of current Water pipe smokers were Palestinians (36.11%), and the lowest percentage was from Turkey (20.23%). Approximately 43% of Water pipe smokers believe that they will be addicted to Water pipe smoking and almost half of them smoke Water pipe daily. The highest percentage of Water pipe smokers were university students 25 years old and above. However, the highest percentages of university students who are Water pipe smokers were students with a low monthly income. The university students living with their families were smoking Water pipe less frequently than students living in private residencies. Conclusion This study concludes that there is a high prevalence of Water pipe smoking among university students in Palestine, Jordan, and Turkey. The highest percentage was found among Palestinians, which might be because there are no Water pipe smoking regulations in Palestine, whereas there are in Turkey. Monthly income and living with the family were factors affecting the prevalence of Water pipe smoking.


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