scholarly journals USER AWARENESS OF VALUE ADDED SERVICES OFFERED BY THE BANKS IN COIMBATORE DISTRICT

Author(s):  
Mrs.P.Janani

The value added services not only helps a bank to reduce costs but also helps it to retain its valuable customers. As far as customers are concerned, this facility enables the customer to bank anywhere, at any time and in any condition. Creation of Value Added Service facilities involve very huge investment; in order to improve the operational efficiency of these facilities the banks should encourage the usage of value added services among the customers. In this context a study was undertaken to understand the awareness and adoption of Value Added Service among the customers. The results of the study revealed that majority of customers, who aware of value added services were young, graduated and most of them were self-employed.Education, monthly income and occupational status were positively influenced the awareness level of value added services. Time saving and comport in using the technology was the important factors influenced the adoption of value added services. KEY WORDS: Adoption, Awareness, Value added services

2021 ◽  
Vol 65 (04) ◽  
pp. 265-267
Author(s):  
Seymur Firdovsi Huseynov ◽  

The growth of e-commerce in world trade has been so rapid that the legal systems of states and societies have been unprepared for the challenges that have arisen. These problems were not only related to the protection of consumer rights in the electronic environment, but also other legal, ethical and taxing issues. This article analyzes the legal and taxing problems posed by e-commerce, the conditions under which they arise, and the legislative techniques provided for in EU legislation in relation to the solution of these problems. Key words: e-commerce, taxation problems, legal problems, European value added tax


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kanishka Gupta ◽  
T.V. Raman

PurposeIntellectual capital (IC) has been recognized in improving the efficiency of businesses and gaining competitive edge in the developed world. The present study offers perspectives into the effect of IC on the efficiency of the Indian financial sector companies.Design/methodology/approachFor the purpose of evaluating efficiency, the research has used stochastic frontier analysis (SFA). All Indian financial sector companies listed in National Stock Exchange (NSE-500) for the timeframe of ten years (2008–2018) have been considered. The paper has employed modified Pulic's Value Added Intellectual Coefficient (VAICTM) as a proxy to measure IC. Correlation and panel data regression have been used in order to examine the relationship.FindingsThe results of the study indicate positive and significant relationship between IC and efficiency of the firm. The results also show that all the components of IC, that is, human capital, relational capital, process capital and capital employed have a significant impact on firms' efficiency. Additionally, it has been seen that sample companies do not invest in research and development leading to no innovation capital.Practical implicationsThe research will assist managers in managing and controlling the IC, investors in matters related to investment and financial experts in improving the company's IC and value creation.Originality/valueThe current research is one of the pioneering studies in the context of Indian financial sector that examines the impact of modified VAIC on operational efficiency calculated using SFA.


Author(s):  
Patrícia Marchiori

Descreve as atividades do intermediário da informação information broker), como um profissional da sociedade da informação. Apresenta sua origem histórica, formação acadêmica e funções que esse deve desempenhar no contexto do oferecimento de serviços e produtos de informação de valor agregado. Destaca a necessidade de critérios para a seleção adequada desse profissional e a complexidade envolvida no planejamento e estruturação de serviços de consultoria desta natureza. O desenvolvimento e popularização das redes de informação e o potencial acesso de dados por um número cada vez mais amplo de indivíduos, apresenta um desafio ao information broker, do qual se exigirá um alto grau de criatividade e de resposta qualitativa às demandas de informação de indivíduos e grupos. Palavras-chave: serviços e produtos de informação; intermediação de informação; profissionais de informação. Abstract It describes the information broker's activities as a professional in the information society. It presents an historical approach as well as it's academic formation and functions concerning information products and services which have value-added. In order to choose correctly this sort of professional, employers must decide under specific criteria, foreseeing the complexity involved on this kind of consultant job. Information brokers must be aware about the changes in the process of seeking information, that already put them under pressure, in order to offer new, qualitative and creative information products and services, oriented to save time and money from their clients. Key-words: information services and products; information brokerage; information professionals.


2021 ◽  
Vol 62 (01) ◽  
pp. 186-189
Author(s):  
Nigar Yadulla Shahgaldiyeva ◽  

Value-added tax is an indirect tax based on the sale value of goods, production and non-manufactured goods as an object of taxation. According to the mechanism and procedures for the calculation and payment of value added tax, this tax is not directly imposed by a particular person, but applies to consumers in the process of return. In this case, the value added tax is neutral for securities. In addition, value added tax is universal and is characterized by the difference between purchases at each stage of production and turnover. In connection with the calculation of value added tax, the taxpayer's tax liability to the budget consists of the difference between the amount of tax assessed on taxable turnover and the amount of tax to be deducted in accordance with the documents. Key words: European Union, value Added Tax, tax, tax system


2020 ◽  
Vol 1 (1) ◽  
pp. 82-86
Author(s):  
Amrussalam Amrussalam ◽  
Eko Supriatuti

Khalayak sasaran pada program kemitraan masyarakat (PKM) ini adalah masyarakat yangproduktif secara ekonomi dengan permasalahan pokoknya adalah kurangnya pemahaman Mitrapada manajemen untuk menghilangkan adanya pemborosan (waste) pada kegiatanperdagangannya dan juga untuk pelayanan Mitra dalam menyediakan pelayanan pelengkap masihsangat kurang dalam memberikan kepuasan kepada pelanggan/petani. Tujuan pelaksanaanprogram ini adalah untuk memberikan pengetahuan dan kemampuan Mitra melalui pelatihan danmelakukan penerapan konsep lean management dengan menggunakan konsep 5S untukmenghilangkan pemborosan (waste) dalam memiliki value added service. Metode pelaksanaandalam program ini dilakukan dengan 2 (dua) tahap, yaitu tahap persiapan dan tahap pelaksanaan.Hasil dan luaran pelaksanaan kegiatan program kemitraan masyarakat (PKM) adalahmeningkatnya kemampuan manajemen untuk Mitra terhadap konsep lean management dalammenghilangkan pemborosan (waste) pada kegiatan perdagangannya dan meningkatnya pelayananMitra dalam memberikan value added service kepada pelanggan/petani, sehingga dapatmemberikan kepuasan kepada petani/pelanggan tersebut.


2012 ◽  
Vol 3 (2) ◽  
pp. 81-91
Author(s):  
Xumei Zhang ◽  
Xiaopeng Han ◽  
Yan Zhang ◽  
Guangye Xu ◽  
Xiangyu Liu

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